e-communications:RMAIL SERVICESWhen it matters most – e-communication services in co-operation with RPost® have been designed to provide security and confi dence when you exchange important information digitally.

Frama – Made in Switzerland

Frama AGDorfstrasse 6CH-3438 Lauperswil

Frama can look back upon 40 years of expertise in the development and manufacture of solutions in the mail-pro-cessing sector. Mechanical masterpieces made up the founda-tion of the success. Today, Frama offers integrated system solutions which are targeted at the needs of customers and the conditions of the market, and this without any compromi-ses. The strategic strengths of Frama AG arise from the efforts to take full advantage of the technological expertise of its team and partners.

Expertise for your communicationsFrama supports your written communication with pioneering technology. For instance, Frama developed the fi rst franking machine with integrated postage rate calculations and was the fi rst supplier to introduce touchscreen operation.

Now Frama makes the next step: It transforms the legal strengths of physical communication into the digital universe. With this, Frama has become the solution provider for all aspects of local and international B2B communication: letters and direct mail for qualifi ed and valued customer communica-tion or digital services, when time and effi ciency counts.

Frama‘s customers value these innovations very highly. Focusing user operations on the essentials guarantees simple operation and high effi ciency in daily use.

Certifi ed information securityDuring the development of future-oriented solutions, Frama relies on specifi c expertise in technology and systems. The intelligent synchronisation of sensitive and fi nancial data between customers, the Post Offi ces, banks and additional institutions demands effi cient and highly available data-ma-nagement solutions where only the highest standards of security are adequate. For this purpose, Frama developed its own solutions.

International quality standardsFrama exports its products to more than 50 countries around the world. All products and services fulfi l international standards. Our guarantee of this consists of the corresponding certifi cates, whose issuance is verifi ed through regular audits by independent testing organisations.

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Security. Integrity. Effi ciency.

ISO 27001: Information Security Management System (ISMS)

ISO 9001: Quality Management System

ISO 14001: Environmental Management System

OHSAS 18001: Occupational and Health Protection Management System

FIPS 140-2:Security Requirements for Cryptographic Modules

Seal for international quality standard for Legal Proof authentication technologies inside

Tel. +41 34 496 98 98Fax +41 34 496 98 00info@frama.com www.frama.com

e-Signature Encryption LargeMailRMail

Frama e-communications. The all-in-one solution for an effi cient and legally verifi able digital communication.

The e-communication services run in co-operation with RPost, which is the global standard for email proof, message encryption and electronic signature services.

All services of the e-communication platform are designed for industries such as insurance, fi nancial, legal, property management, telecommunications, NHS and manufacturing where the speed of contract execution, encryption and court admissible electronic communication is of critical importance.

The service enables both sender and recipient to prove, sign, encrypt, archive and collaborate across desktop, mobile and online email platforms. Running from your IT infrastructure, the services do not require the recipient to install or to use third party software or web platforms.

One of the main e-communication services is RMail (Registered Email), the global standard for legal, third-party authenticated records of who said what to whom and when by email. This means proactive protection in case of any (unforeseen) dispute!

Further integrated services that reduce paper, fax, time, risk and cost are for instance LargeMail, electronic signature and Digital Seal timestamp and message authentication: Signatures are water-marked with a unique timestamp and an attached document is additionally PKI digitally signed for content integrity authentication.

Frama e-communications is the perfect suite to add quality, security, integrity and effi ciency to your electronic communication.

Benefi ts for your electronic communicationThis solution includes many features giving you the confi dence to send legally verifi able documents in a fast and effi cient manner. The RMail solution does not require the recipient to install any unwanted software or to register an account. However, recipient responses are still processed within the secure network.

Security + Mitigates risk by ensuring your email records are admissible into evidence if ever challenged

+ Gives sender the upper hand in any dispute involving the content or delivery status of email

Integrity + Provides confidence that your electronic documents have been sent by providing registered receipts and audit trails

+ Simplifies record-keeping as all registered receipts are sorted automatically

+ In case of any dispute simply reconstruct a verified electronic original

Effi ciency + Increases efficiency of your document handling processes, saving you time & money

+ Eliminates uneccessary follow-up calls and emails to confirm message delivery

+ Improves speed of response due to the enhanced appearance of the communication

Authenticated E-SignaturesThe Registered Email service authenticates e-signature, content, timestamp and signoff audit trail using the Registered Receipt email. This provides the highest evidential record of each electronic signature. Simply organise the sign off of attachments within seconds!

Compliant EncryptionIntegrated email encryption combined with the Registered Receipt protects the sender from fi nes associated with data breaches by transmitting encrypted messages and proving encrypted delivery; proof that any accusations of such data breach must have occurred after the recipient took control of the message.

LargeMail and attachment toolsTransform attachments while en route to the recipient into secure PDF formats with options for meta-data fi le cleansing, removal of fi le history and compression. The most useful feature, however, is the ability to send large emails up to 200MB per message.

Registered Receipt™ emailEvery Registered Email returns a Registered Receipt email for each message transaction, document signoff and encrypted delivery. These receipts provide you with the records you will need to prevail in any challenge regarding who knew what and when, with email or e-signatures, locally and internatio-nally.

The Registered Receipt contains all relevant information to allow the reconstruction of the electronic original content when authentica-ted. Therefore Frama does not store copies of any Registered Email.

The Registered Receipt is a third-party verifi able record that reconstructs the authenticated original content, times, delivery meta-data and forensics. Get the upper hand!

E-SignatureRMail Encryption LargeMail

Sending a standard email is like sending a postcard writ-

ten in pencil. Message content can be easily intercepted

or edited with a few clicks of the mouse without

detection. Eliminate these risks with Frama

e-communication: Rmail™ services!

Legal opinions describe the Registered Email Receipt as providing the sender with delivery proof, content proof, offi cial time stamp (and depending on service features, fact of encryption, signatures, and reply content), packaged as court admissible record with high evidential weight, providing the functional equivalence of records returned through Certifi ed Email, Registered Email, return receipt mail, private express mail services, fax logs and similar types of paper mail services while also proving message content.