rites.eproc - renewa… · e-tender no. : rites/it/autodesk-subscription(renewal & new)/2016...

RITES/IT/AUTODESK-Subscription(Renewal & New)/2016

Sign & Seal of Bidder Page 0

;

(A Government of India Enterprise)

E-Tender DOCUMENT

(LIMITED TENDER)

Name of Work:- Tender for

1. Renewal of 96 (Ninety Six) various Autodesk Product Licenses with

subscription for Two (2) years and

2. Purchase of 8 (Eight) New various Autodesk Product Licenses with

subscription for Two (2) years E-TENDER NO. : RITES/IT/AUTODESK-Subscription(Renewal & New)/2016

JANUARY - 2017

RITES LIMITED, (Schedule ‘A’ Enterprise of Govt. of India)

RITES BHAWAN, Plot No.1, Sector-29,

Gurgaon-122001, Haryana(India). Tel – (0124)- 2571666, Fax- (0124) – 2571660

RITES Website : http://www.rites.com

E-Tendering Website : https://rites.eproc.in

Cost of Tender Document : ` 2500/-

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(Non Refundable)

Section

TABLE OF CONTENTS

Description Page No.(s) 1 Request For Proposal 2-4

2 General Information 5

3 Scope of Work, Dept. (Consignee) Wise no. of Licenses, required support & List of Authorised Vendors of OEM

6-8

4 Eligibility Criteria 9

5 Instructions to the Bidders 10-18

6 Terms and Conditions 19-23

7 RITES Responsibilities 24

Annexure

Annexure-01 Bidder Details 25

Annexure-02 Bidder Authorisation Certificate 26

Annexure-03 Tender Offer Form 27-28 Annexure-04 Self Declaration 29

Annexure-05 Performance Bank Guarantee 30-32

Annexure-06 Check List of Required Documents and Support Information towards Eligibility Criteria

33-34

Annexure-07 List of Documents to be submitted in original

35

Annexure-08 Service Level Agreement 36

Annexure-09 ( To be filled on-line only ) Format of Financial Bid

37-38

Annexure-10 MANDATE FORM, Authorization for payments through Electronic Fund Transfer System (RTGS/NEFT)

39

NOTE: THIS TENDER DOCUMENT CONTAINS PAGES 1 TO 39 AND IS NOT TRANSFERABLE



To, ………… ………… .............

1. Request for Proposal

Subject: Letter Inviting Tender

RITES Limited, a Public Sector Enterprise under the Ministry of Railways, invites Limited Tenders through E-Tendering system in single packet system for Renewal of various Autodesk Product Licenses with subscription for Two (2) years and Purchase of New various Autodesk Product Licenses with subscription for Two (2) years from Authorised Channel partner of OEM i.e. Authorised Service Provider or Dealer or Business Partner or Vendors of OEM (Autodesk) as per list at page 8.

1.1 Bid Schedule and Address

Sl Description Detailed information 1 E-Tender Reference No. RITES/IT/AUTODESK-Subscription(Renewal &

New)/2016 2 Name of work Renewal of various Autodesk Product Licenses

with subscription for Two (2) years and Purchase of New various Autodesk Product Licenses with subscription for Two (2) years

3 Estimated cost of work ` 71.17 Lac 4 Completion Period On site physical delivery, activation, installation

of renewed subscription certificate and licenses within 3 weeks of the issue of Purchase Order directly to the consignee at their locations mentioned at page no. 7. Bidder to submit a document (SBU wise) detailing all aspects of the implementation.

5 Tender Type Limited E-Tender 6 Tender Sales Start Date

& Time

27.01.2017 at 17:30 Hrs. Document can be downloaded from E-Procurement Portal of RITES https://rites.eproc.in Tender Document Cost to be submitted in the form of Demand Draft along with the Bid

7 Tender Sales End Date & Time

08.02.2017 at 17.00 Hrs.

8 Bidding Submission Start Date & Time

27.01.2017 at 18:30 Hrs.




(on-line submission) 9 Bidding Submission

Closing Date & Time (on-line submission)

09.02.2017 upto 11:00 Hrs.

10 Bid opening date & time Venue

09.02.2017 at 11:30 Hrs. 2nd Floor (R-2-69) Plot No.1,Sector-29, Gurgaon-122001 Opening of bids will be done in the presence of bidder or their authorized representative, who choose to be present

11 Name and address for communication

Sh. V K Batra, AGM/IT, RITES Ltd, RITES Bhawan, Plot No. 1, Sector 29, Gurgaon, Haryana 122001 E-mail [email protected]

12 Bid related queries Mr. Brij Bhushan Sharma, JGM (IT) RITES Ltd, RITES Bhawan, Plot No 1, Sector 29, Gurgaon, Haryana 122001 E-mail [email protected]

13 Cost of Tender Document (Non Refundable)

` 2500/- (` Two Thousand Five hundred only) in the form of demand draft drawn on any scheduled commercial bank in favour of RITES Ltd. payable at Gurgaon. Note: Micro and Small Enterprise (SME’s) registered firms are exempt from payment of cost of Tender Document. They shall enclose document in support of registration as SME in the scope of work so as to claim exemption from payment of cost of Tender Document. Other firms i.e. other than MSME who claim exemption from cost of tender document may also attach relevant document in support of such exemption. The enterprise shall be registered in the activity/area for which they have applied for and registration shall be valid. Copy of such document should be provided.

14 Earnest Money Deposit (EMD) / Bid Security

` 71,000/- (` Seventy One Thousand only) in the form of demand draft drawn on any scheduled commercial bank in favour of RITES Ltd. payable at Gurgaon. Note:

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Micro and Small Enterprise (SME’s) registered firms are exempt from payment of cost of Tender Document. They shall enclose document in support of registration as SME in the scope of work so as to claim exemption from payment of cost of Tender Document. Other firms i.e. other than MSME who claim exemption from cost of tender document may also attach relevant document in support of such exemption. The enterprise shall be registered in the activity/area for which they have applied for and registration shall be valid. Copy of such document should be provided.

1. It is advised to study the Tender document carefully. Submission of bid shall be

deemed to have been done after careful study and examination of the tender document with full understanding of its implications.

2. The cost of tender document is non refundable.

3. The response to this Tender should be full and complete in all respects. The

bids without Tender fee, EMD and Incomplete or partial bid shall be rejected. Bidder must quote for all the items asked for in this Tender.

4. Bidder shall bear all costs associated with the preparation and submission of

the bid, including cost of presentation for the purposes of clarification of the bid, if so desired by RITES. RITES will in no case be responsible or liable for those costs, regardless of the conduct or outcome of the bidding process.

5. No bidding through joint-ventures or consortium is allowed.

6. RITES reserves the right to change the dates mentioned in table at para 1.1

above. Changes / Amendments / Corrigendum if any, related to the tender document will be posted on E-procurement portal of RITES. Bidders in their own interest must check the website before submitting the bids.

7. The Bidder shall qualify the Eligibility Criteria as given in Section 4 of tender

document and the bid document submitted should have all the supporting documents as mentioned in the tender document. The checklist of documents to be uploaded along with the bid is provided at Annexure-06 and Originals to be submitted is provided at Annexure-07.

8. In case of any discrepancy in dates and times mentioned in tender documents

and dates and times mentioned in e-procurement portal, then dates and times mentioned in e-procurement portal shall prevail.

9. RITES reserves the right to accept or reject the tender without assigning any

reason thereof.

10. Bids should be submitted online in the prescribed format given at RITES E-



Procurement portal. No other mode of bid submission is accepted.

2. General Information

2.1 About RITES Ltd. RITES Ltd., a Government of India Enterprise was established in 1974, under the aegis of Indian Railways. RITES Ltd. is incorporated in India as a Public Limited Company under the Companies Act, 1956 and is governed by a Board of Directors which includes persons of eminence from various sectors of engineering and management. RITES Ltd., is a multi-disciplinary consultancy organization in the field of transport, infrastructure and related technologies. It provides a comprehensive array of services under a single roof and believes in transfer of technology to client organizations. In overseas projects, RITES Ltd. actively pursues and develops cooperative links with local consultants / firms, as means of maximum utilization of local resources and as an effective instrument of sharing its expertise. RITES Ltd. enjoys Mini Ratna Category-I status and has ISO 9001:2008 Certification for its entire range of services. With work experience in more than sixty countries, RITES Ltd. is today established as a leading Consultancy Organization in the international arena and recognized by multi-lateral funding agencies. RITES Ltd. now stands as one of the largest technical consulting firms in India having presence in a wide range of sectors and offering a variety of services under a single roof. RITES Ltd. client includes government agencies in India and abroad as well as top industrial groups in the country.



3. Scope of Work Renewal of various Autodesk Product Licenses (Auto Cad 2017 or latest at the time of installation/renewal) with subscription for Two (2) years and Purchase of various New Autodesk Product Licenses (Auto Cad 2017 or latest at the time of installation) with subscription for Two (2) years from Authorised Channel partner of OEM i.e. Authorised Service Provider/Dealer/Business Partner/ Vendors of OEM (Autodesk) for the SBU’s and their locations as mentioned at page 7. The bidder has to provide on-site (locations available at page 7) full technical support, training and activation of updates during the currency of the contract.



i) RITES Corporate Office, RITES Bhawan, No. 1, Sector – 29, Gurgaon (Haryana), hereinafter referred as ROC-I.

Department (SBU) wise Number of Licenses – Renewal & New

ii) RITES Corporate Office, RITES Bhawan, No. 144, Sector – 44, Gurgaon (Haryana) hereinafter referred as ROC-II.

Renewal of Autodesk Licenses S.No SBU Product name TYPE No Of

Licenses Date of expiry

1 RCED - ROC I AutoCAD MAP 3D SLM 5 20-Feb-17

AutoCAD MAP 3D NLM 5 20-Feb-17

AutoCAD Civil 3D SLM 2 20-Feb-17 2 EED - ROC I AutoCAD LT SLM 2 14-Jan-17

AutoCAD Civil 3D NLM 1 23-Jan-17 3 Highway ROC I AutoCAD Civil 3D NLM 9 28-Jan-17

BDS Premium NLM 7 20-Feb-17 IDS Premium NLM 5 20-Feb-17

4 Highways, Kolkata AutoCAD Civil 3D SLM 4 23-Jan-17

AutoCAD SLM 2 14-Jan-17

BDS Premium SLM 4 20-Feb-17 5 Highway, Vijayavada IDS Premium NLM 1 20-Feb-17 6 RPO Delhi - ROC I AutoCAD Civil 3D NLM 1 23-Jan-17

7 RSD - ROC I AutoCAD LT SLM 5 08-Nov-16

8 P&WR - ROC I AutoCAD NLM 2 14-Jan-17 9 T&E - ROC I AutoCAD NLM 3 14-Jan-17

AutoCAD Civil 3D NLM 2 23-Jan-17 10 T&S - ROC I AutoCAD NLM 2 14-Jan-17

AutoCAD Civil 3D NLM 2 14-Jan-17 11 UT ROC I AutoCAD NLM 12 14-Jan-17

12 UT Kolkata AutoCAD SLM 1 14-Jan-17 13 UT Bangalore AutoCAD SLM 2 14-Jan-17

AutoCAD Civil 3D NLM 1 23-Jan-17

14 RPO Bhubaneswar AutoCAD Civil 3D NLM 6 23-Jan-17

15 UE - ROC I AutoCAD NLM 3 14-Jan-17

16 Ropeways - ROC I AutoCAD Civil 3D NLM 7 23-Jan-17

Total 96

New Licenses of Autodesk S.No SBU Product name TYPE No Of

Licenses 1 Airport - ROC II AutoCAD LT SLM 6 2 RPO Ahmedabad AutoCAD 2017 SLM 1

NLM 1

Total 8 NLM – Network License Manager SLM – Single/Standalone License Manager



List of Authorised Vendors of OEM (Autodesk)

SL NAME OF THE COMPANY 1 InterCAD Systems Private Limited

7th Floor, Alpha Plaza KP Vallon Road, Kadavanthra, Kochi 682020

2 Resseaux Tech Pvt. Ltd. C-2, Saomi Nagar (South) New Delhi 110 017

3 ADCC Infocad Pvt. Ltd 10/5, IT Park, Opp VNIT Nagpur 440022

4 Capricot Technologies Pvt. Ltd S-17, Local Shopping complex Greenpark Extension New Delhi 110 016

5 KKM Soft Pvt. Ltd No. 21-B, 5th Cross Street (South Phase) Thiru Vi Ka Industrial Estate Guindy Chennai 600 032

6 Roshani Computer Services B-11, Bhavani Complex Karelibaug (Near Water Tank) Vadodara 390018

7 USAM Technology Solutions Pvt. Ltd 4, First Cross Street CIT Colony, Mylapore Chennai 600 004

8 Neilsoft Ltd. 408, Chiranjiv Tower, 43, Nehru Place, New Delhi – 110019

9 MicroGenesis CADSoft Pvt. Ltd. E-3, Kalkaji, New Delhi – 110019



4. Eligibility Criteria

4.1 Pre - requisites

The Bidder should possess the authorisation from OEM (Autodesk), requisite experience, resources and capabilities in providing the services necessary to meet the requirements, as described in the tender document. Supporting documents wherever asked for must be uploaded as part of the bid. The bid must be complete in all respects and should cover the entire scope of work as stipulated in the document. Bidders not meeting the Eligibility Criteria will not be considered for further evaluation.

4.2 Eligibility Criterion (Please fill Details in Annexure-06)

Sl. No.

Eligibility Criteria Supporting document to be uploaded

1 The Bidder should be a Company registered under the Companies Act, 1956 or Partnership Co. or Proprietorship since the last five years and must be in the business of providing similar services as asked for in the present tender minimum for the last four years.

• Copy of the Certificate of Incorporation from the office of the Registrar of Companies / Certification of registration of the firm showing details pertaining to place of registration, principal place of business of the firm, nature of business etc. / Memorandum and Articles of Association / Partnership Deed / Declaration of Proprietorship etc. as the case may be.)

2 The Bidder should not be currently on holiday list, debarred or blacklisted by any Government department/agencies

• The Bidder shall provide an undertaking regarding the same. Please see Annexure 04.

3 Bidder must accept the terms and conditions of the tender document without any deviation

• The bidder shall submit the Tender Offer Form ( as per Annexure 03) duly signed by authorized signatory ( Please see Annexure 02 ).

4 Authorisation letter (MAF) from OEM (Autodesk) by the Bidder.

• The Bidder shall provide valid Authorisation letter (MAF) from OEM (Autodesk).



5. Instructions to the Bidders

5.1 Accessing / Purchasing of Bid Documents

(a) To participate in the E–Bid submission for RITES, it is mandatory for the bidders to get their firms registered with E–Procurement portal https://rites.eproc.in and obtain user ID and password.

(b) If the firm is already registered with E-procurement portal of RITES and validity of registration has not expired, the firm is not required for fresh registration.

(c) Bidder should enrol themselves on the E-Procurement portal by clicking the

option “New Registration” Link available on the home page. A Bidder Registration link containing the detailed guidelines for e-procurement system is available on the RITES E-Procurement portal. During registration, the bidders should provide the correct/true information including a valid email_id. All correspondence shall be made directly with the contractors/bidders through the email_id provided. The registration charges are ` 3,900/- + service tax (as applicable) and this is required to be paid to M/s C1 India Pvt. Ltd. through E–payment gateway. The registration will be approved only after receipt of payments. Validity of registration is for three years. In case of any difficulty faced during registration you are requested to contact e-Tendering Helpdesk No. provided on E-Procurement portal.

(d) It is mandatory for all bidders to have class – III Digital Signature Certificate

(DSC) in the name of the person who will sign the bid from any of licensed Certifying Agency (CA). Bidders can see the list of licensed CAs from the link http://www.cca.gov.in.

(e) Bidders can view / download complete bid documents from RITES E–

Procurement portal https://rites.eproc.in or RITES website http://www.rites.com and RITES GCC (General Condition of Contract)-2015 from RITES website.

(f) Bidder shall ensure use of registered Digital Signature Certificate (DSC) only and

safety of the same. (g)

Following may be noted:

Bids can be submitted only during validity of registration of bidder with RITES

The amendments / clarifications to the bid document, if any, will be posted on E-Procurement portal / RITES website.

E–Procurement portal.

If the firm is already registered with E–procurement portal of RITES and validity of registration has not expired, the firm is not required for fresh registration.


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5.2 Preparation and Submission of Bids (a) Detailed tender document may be downloaded from E–procurement portal of

RITES prior to the tender sales end date & time. The bids shall be submitted online following the instructions appearing on the screen. Users are requested to map their system as per the System settings available on the link “System Requirement and Registration Manual” on the E-Procurement portal.

(b) After downloading / getting the tender document/schedules, the Bidder should go

through them carefully and then submit the documents as asked, otherwise bid will be rejected. It is construed that the bidder has read all the terms and conditions before submitting their offer. Bidders are advised that prior to bid submission they should read the Bid Submission manual available of E-Procurement portal.

(c) Bidders must ensure that all the pages of the bid must be signed & stamped by

authorised signatory, serially numbered and an index of the same be provided in the beginning.

(d) The bids shall be submitted online following the instructions appearing on the

screen. Insert your eToken / SmartCard in your computer and Log onto E-procurement portal using the User-Id and Password chosen during registration. Then enter the password of the eToken / SmartCard to access the DSC.

(e) Prior to bid submission, bidder should get ready with the documents to be

uploaded as part of the bid as indicated in the tender document/schedule (refer Annexure-07 for documents to be uploaded).Generally they can be in PDF/ZIP formats. No other format is accepted. If there is more than one PDF document, then they can be clubbed together in a ZIP file for uploading. Max. Single file size permitted for uploading is 20 MB. One can upload multiple of such files in case of information to be uploaded in single file exceeds 20MB.

(f) Cost of Tender Document & Earnest Money deposit (EMD)

The bidder has to select the payment option as offline to pay the cost of tender document (please refer to Section 1.1 item no. 13) / EMD as applicable and enter details of the instruments. In case of exemption of EMD (please refer to Section 1.1 item no. 14), the scanned copy of document in support of exemption will have to be uploaded by the bidder during bid submission. • Cost of Tender Document: The cost of tender document is ` 2500/- (` Two

Thousand Five Hundred Only) which is non refundable. It shall be in the form of a demand draft favouring “RITES Ltd.”, payable at Gurgaon. No other mode of payment will be accepted.



• Earnest Money deposit (EMD) - The bids shall be accompanied by earnest money deposit (EMD) for an amount of ` 71,000/- (` Seventy One Thousand only). The EMD shall be in the form of a demand draft favouring “RITES Ltd.”, payable at Gurgaon. EMD in any other form will not be accepted. No interest shall be paid on the EMD.

Upload scanned copy of drafts for Tender document cost and EMD in different files (Either in PDF or zip format) during on-line submission of Bid. These shall be submitted in “ORIGINAL” along with other documents (Please refer Annexure-07 for details of documents to be submitted in Original) in a sealed envelope and clearly mentioning tender no (Tender No. RITES/IT/AUTODESK-Subscription(Renewal & New)/2016) on it and addressed to : Mr. Brij Bhushan Sharma, JGM (IT), RITES Bhawan, Plot No. 1, Sector 29, Gurgaon, Haryana – 122001. The envelop should bear the tender details (Tender No., Tender Name etc.) as mentioned in the tender document. The documents (including Drafts for Tender Document Cost, EMD etc.) must reach on or before the prescribed closing date and time set for bid submission, otherwise submitted bid will not be considered for evaluation. Please refer Annexure-07 for details of documents to be submitted in original.

(g) The bid (technical & financial) should be submitted online in the prescribed format. No other mode of submission is accepted.

(h) Bid shall be digitally signed by the Authorized Signatory of the bidder and

submitted “on-line”. No hard copy of the documents(except those specifically asked for in the tender document) are required to be submitted.

(i) The bidders will have to accept unconditionally the online user portal agreement

which contains the Terms and Conditions of NIT including General and Special Terms & Conditions and other conditions, if any, along with on-line undertaking in support of the authenticity regarding the facts, figures, information and documents furnished by the Bidder on-line in order to become an eligible bidder.

(j) The bidder has to digitally sign and upload the required bid documents one by

one as indicated. Bidders to note that the very act of using DSC for downloading the bids and uploading their offers shall be deemed to be a confirmation that they have read all sections and pages of the tender/bid document including terms and conditions without any exception and have understood the entire document and are clear about tender requirements.

(k) The bidders are requested to submit the bids through online e-tendering

system well before the bid submission end date & time (as per Server System Clock displayed on the portal). In case of any difficulty faced during online e-



tendering, you are requested to contact e-tendering Helpdesk No. provided on E-Procurement Portal. RITES will not be held responsible for any sort of delay or the difficulties faced during online submission of bids by the bidders at the eleventh hour.

(l) The bidder may seek clarification through e-mail to [email protected] within the

specified period as per para 1.1. The identity of bidder will not be disclosed by the system while replying query. RITES Ltd. will clarify the relevant queries of bidders as far as possible. The clarifications given will be visible to all the bidders intending to participate in this tender. The clarifications may be asked from the day of “Tender Sales Start Date and Time” till “One day before bidding submission closing Date” as mentioned in the tender document at para 1.1 and on E-Procurement portal for the specified tender.

5.3 Modification / Substitution / Withdrawal of Bids

a) The bidder can modify, substitute, re-submit or withdraw its E–bid after submission prior to the Bid Closing Date & Time. No Bid shall be modified, substituted or withdrawn by the bidder on or after the Bid Submission Closing Date & Time. Withdrawal of bid after opening would result in the forfeiture of EMD.

b) Any modification in the Bid or additional information supplied

subsequently to the Bid Submission Closing Date& Time, unless the same has been explicitly sought for by RITES, shall be disregarded.

c) For modification of E–bid, bidder has to detach its old bid from E–

procurement portal and upload / re-submit digitally signed modified bid. d) For withdrawal of bid, bidder has to click on withdrawal icon at E–

procurement portal and can withdraw its E–bid. e) After the bid submission on the portal, an acknowledgement number will

be generated by the system which should be printed by the bidder and kept as a record of evidence for online submission of bid for the particular tender and will also act as an entry pass to participate in the bid opening.

f) The time settings fixed in the server side & displayed at the top of the

tender site, will be valid for all actions of requesting, bid submission, bid opening etc., in the e-tender system. The bidders should follow this time during bid submission.




g) All the data being entered by the bidders would be encrypted using PKI encryption techniques to ensure the secrecy of the data. The data entered will not be viewable by unauthorized persons during bid submission & will not be viewable by any one until the date & time specified for bid opening.

h) The bidder should logout of the tendering system using the normal

logout option available in the portal and not by selecting the (X) exit option in the browser.

5.4 Opening and Valuation of Bids a. Opening of bids will be done through online process. RITES reserves the

right to postpone or cancel a schedule bid opening at any time prior to its opening. Information of the same will be displayed at RITES E-procurement portal.

b. Bid opening committee will open the bids online in the presence of bidders

or their authorized representatives who chose to attend on opening date and time. Also the bidders can participate online during the bid opening process from their remote end through their dashboard. The bidder’s representatives, who are present, shall sign in an attendance register. RITES shall subsequently examine and evaluate the bids in accordance with the provision set out in the tender document.

c. It will be the bidder’s responsibility to check the status of their Bid on-line

regularly after the opening of bid till the award of work. Additionally, information shall also be sent by system generated e-mail and SMS at nodal points (Requisition for shortfall document etc., if any, required). No separate communication will be required in this regard. Non-receipt of e-mail and SMS will not be accepted as a reason of non-submission of shortfall documents or Confirmatory documents within prescribed time.

d. The bids will be evaluated for Eligibility criteria as per Section 4. RITES

shall not be responsible for any postal delay in receipt of all original documents including tender document fee and EMD. In case of non receipt of these documents in original within the aforesaid period, the bid will be treated as non-responsive and will not be opened.

5.5 Bid Security (EMD) refund

i. The unsuccessful Bidders’ bid security will be discharged / returned as promptly as possible but not later than 30 days after the award of the contract to the successful Bidder.



ii. The successful Bidder’s bid security will be discharged upon the successful Bidder accepting the Letter of Award / Purchase Order and after furnishing the Performance Bank Guarantee.

iii. No interest will be payable by RITES Ltd on the amount of the Bid Security.

5.6 Bid Security (EMD) Forfeiture The bid security may be forfeited if:

i. In the case of a successful Bidder, if the Bidder fails to accept the Letter of Award /Purchase Order or to furnish Performance Bank Guarantee in accordance with the tender conditions.

ii. The Bidder violates any of the provisions of the RFP up to submission of

Performance Bank Guarantee.

iii. The Bidder makes any statement or encloses any form which turns out to be false, incorrect and/or misleading or information submitted by the Bidder turns out to be incorrect and/or conceals or suppresses material information.

5.7 DELETED

5.8 Due Diligence

i. The Bidders are expected to carefully examine all instructions, the Tender document, the terms and specifications stated in this Tender, and if there appears to be any ambiguity, contradictions, inconsistency, gap and/or discrepancy in the Tender document, the Bidders are requested to seek necessary clarifications.

ii. The bid shall be deemed to have been submitted after careful study and

examination of this Tender document. The bid should be precise, complete and in the prescribed format as per the requirement of this Tender document.

iii. Failure to furnish all information or submission of a bid not responsive to this Tender will be at the Bidders risk and may result in rejection of the bid. Also the grounds for rejection of bid should not be questioned after the final declaration of the successful Bidder.



5.9 Evaluation Methodology It may please be noted that the bid will be evaluated on the basis of having the lowest cost that qualifies the eligibility criteria and fulfils all the tender conditions will be termed as lowest evaluated Bidder (L1) and will be awarded the contract.

5.10 Period of Validity of Bids The bids shall be valid for a period of 90 days from the date of opening of the bid. A bid valid for a shorter period may be rejected as non-responsive. Till completion of the validity period, unless the Bidder formally withdraws his bid in writing, it will be deemed to be valid. In exceptional circumstances, at its discretion, RITES Ltd may solicit the Bidder’s consent to an extension of the period of validity. The request and the responses thereto shall be made in writing (or by fax or email).

5.11 Extension of Deadline for submission of Bids RITES Ltd. may, at its discretion, extend this deadline for the submission of bids by amending the Tender document, in which case all rights and obligations of RITES Ltd. and Bidder previously subject to the deadline will thereafter be subject to the deadline as extended.

In case the bid due date is extended due to any reason the same will be intimated through RITES E-Procurement portal.

5.12 Amendment of Request for Proposals At any time prior to the deadline for submission of bids, RITES Ltd., for any reason, may modify the tender document by amendment/corrigenda to the bidding documents. The same will be posted on RITES E-Procurement portal.

Addenda/corrigenda will be binding on Bidders. It will be assumed that the amendments contained in such Addenda/corrigenda had been taken into account by the Bidder while preparing its bid. From the date of issue, the Addenda/corrigenda to the tender shall be deemed to form an integral part of the tender/bid document.

5.13 Language of Proposals The proposal and all correspondence and documents shall be written in English. All proposals and accompanying documentation will become the property of RITES LTD and will not be returned.



5.14 Prices The Bidder shall quote a price for the entire project on a single responsibility basis. The Bidder shall download the Price-Bid (Financial Bid) sheet in excel format from the e-procurement portal and fill the same and upload the filled-up excel sheet. Kindly don’t change the name of the excel sheet. No adjustment of the contract price shall be made on account of variation in costs of labour and materials or any other cost component affecting the total cost in fulfilling the obligations under the contract. The Contract price shall be the only payment, payable by RITES to the contractor for completion of the contractual obligations under the Contract, subject to the terms of payment specified in the Contract.

The price would be inclusive of all taxes, duties, charges and levies (except Service Tax) as applicable. However, applicable Service Tax shall be indicated separately as shown in Financial Bid viz. Annexure – 09.

The prices (except taxes), once offered, must remain firm and must not be subject to escalation for any reason whatsoever within the period of contract. Service Tax shall be reimbursed based on the submission of proof of actual service tax payments made by the Bidder.

5.15 Bid Currency

Prices shall be quoted entirely in Indian Rupees (`).

5.16 Bid Clarifications

To assist in the examination, evaluation of the bid, RITES Ltd., at its discretion, may seek for clarification(s) regarding its Bid. The request for clarification and the response shall be in writing and no change in the price or substance of the bid shall be permitted during the process of seeking clarifications.

5.17 Contacting RITES Ltd.

Any attempt by a Bidder to influence RITES Ltd. In its bid evaluation or contract award decisions may result in the rejection of the Bidder’s Bid.

5.18 Notification of Award RITES Ltd. will notify Successful Bidder in writing or by fax or email that their bid has been accepted and will issue letter of award / Purchase order to this



effect. The successful Bidder is required to convey acceptance of the contract by returning duly signed & stamped duplicate copy of the award letter/purchase order within 5 days of receipt of communication. In the absence of any formal contract, the letter of award / Purchase Order shall constitute a binding contract between RITES and the Successful Bidder. The Successful Bidder shall not sub-let the Contract.

5.19 Service Level Agreement (SLA) Successful bidder is required to sign the SLA as given in Annexure-08 within 21 days of award of the contract.

5.20 Performance Bank Guarantee (PBG)

The successful Bidder shall execute a Performance Bank Guarantee (as per format in Annexure-05) for 5% of the contract value, within 15 days of receipt of the notification of award of contract. The PBG shall remain valid for a period of 60 days beyond the expiry of the contract period of two year calculated from the date of award of contract by RITES.

NOTE : Failure of successful Bidder to comply with the above requirement of

submission of PBG shall constitute a sufficient ground for the annulment of the award and forfeiture of the EMD.



6. Terms and Conditions

6.1 Payment Terms

As per RBI guidelines, payments are to be made through ECS/EFT. Bidder is required to give its consent in a Mandate Form (Annexure-10) for receipt of payment through ECS/EFT. Payment will be released through EFT only. 100% payment will be released on delivery and successful installation report issued by the consignee against 5% performance bank guarantee value of items listed in the Purchase Order or 95% payment will be made on delivery and successful installation and remaining 5% payment (retained as Performance Bank Guarantee) will be made after 24 months. The 5% Performance Bank Guarantee should be valid for 26 months from the date of final successful installation report issued by the consignee.

6.2 Deductions Payments shall be subject to deductions such as TDS etc. or levies regulated by Govt. of India/ State Govt.

6.3 Deleted

6.4 Deleted

6.5 Failure to agree with the Terms & Conditions of the Tender/Contract Failure of the bidder to agree with the Terms & Conditions of the Tender/Contract shall constitute sufficient grounds for the annulment of the award and forfeiture of EMD / encashment of PBG as the case be.

6.6 Data Rights The ownership of any data related to the various services under the purview of this project lies with RITES Ltd., during the entire duration of the project. Upon completion of the project and/or termination of the contract, the contractor needs to ensure that complete data is made available to RITES Ltd.

6.7 Intellectual Property Rights In the event of any claim asserted by a third party of infringement of copyright, patent, trademark or industrial design rights arising from the use of the Goods/software or any part thereof, the contractor shall expeditiously extinguish such claim. If the contractor fails to do so and RITES Ltd. is required to pay compensation to a third party resulting from such infringement, the contractor shall be responsible for the compensation including all expenses, court costs and lawyer fees. RITES Ltd. will give notice to the



contractor of such claim, if it is made, without delay.

6.8 Termination for Default RITES LTD may, without prejudice to any other remedy for breach of contract by written notice of default sent to the contractor, terminate the contract in whole or in part:

a. If the contractor fails to deliver services specified in the contract, or any

extension thereof granted by RITES LTD.

OR

b. If the contractor fails to perform any other obligation(s) under the contract.

6.9 Termination for Insolvency RITES Ltd., may at any time terminate the contract by giving written notice to the contractor, without compensation to the contractor, if the contractor becomes bankrupt or otherwise insolvent, provided that such termination will not prejudice or affect any right of action or remedy which has accrued or will accrue thereafter to RITES Ltd.

6.10 Termination for Non-Performance RITES Ltd. Reserves its right to terminate the contract in the event of contractors repeated failures to provide the services as per tender document and en-cash the Performance Bank Guaranty (PBG).

6.11 Force Majeure

i. The contractor shall not be liable for penalty, liquidated damages or termination for default, if and to the extent that, his delay in performance or other failure to perform his obligations under the contract is the result of an event of Force Majeure.

ii. For purposes of this clause, “Force Majeure” means an event beyond the

control of the contractor and not involving the contractor and not involving the Bidders fault or negligence and not foreseeable. Such events may include, but are not restricted to, instances of wars or revolutions, fires, floods, epidemics, quarantine restrictions and freight embargoes which would have an impact on RITES Ltd.

iii. If a Force Majeure situation arises, the contractor shall promptly notify RITES Ltd. in writing of such conditions and the cause thereof. Unless otherwise directed by RITES Ltd., the contractor shall seek all reasonable alternative means for performance not prevented by the Force Majeure event.



6.12 Resolution of Conflicts

i. RITES Ltd. and the contractor shall make every effort to resolve amicably by direct informal negotiation, any disagreement or dispute, arising between them under or in connection with the contract.

ii. If the dispute can’t be resolved amicably by direct informal negotiation

between RITES and the contractor, then the same shall be referred to a Sole Arbitrator to be appointed by the Chairman and Managing Director, RITES Ltd. The Arbitration and Conciliation Act, 1996 and the rules there under and any statutory modification or re-enactments thereof made till the date of signing of contract, shall apply to the arbitration proceedings.

6.13 Laws The terms of this Tender and the contract shall be governed by the Indian laws under the exclusive jurisdiction of the competent courts in NCT of New Delhi

6.14 Notices Any notice by one party to the other pursuant to the contract shall be sent in writing by registered post only to the addresses as defined under this contract.

6.15 Indemnity Contractor shall indemnify and at all times keep RITES Ltd. fully indemnified and hold harmless against any and all loss, damages, costs and expenses including Attorney’s fees, which may be incurred as a result of any claim or action associated with such infringement. Further the Contractor shall also indemnify RITES Ltd. against any such claims arising at any time either during the contract period or subsequently.

6.16 Liability

i. The selected vendor will be liable for all the deliverables.

ii. The contractors aggregate liability in connection with obligations undertaken as part of the Project regardless of the form or nature of the action giving rise to such liability (whether in contract, tort or otherwise), shall be at actual and limited to the value of the contract.

iii. Indemnity would be limited to court awarded damages and shall exclude indirect, consequential and incidental damages. However indemnity would cover damages, loss or liabilities, compensation suffered by RITES Ltd. arising out of claims made by its customers and/or regulatory authorities.



6.17 Confidentiality

i. Contractor understands and agrees that all data, materials and information marked and identified by RITES Ltd. As “Confidential” are valuable assets of RITES Ltd. and are to be considered RITES Ltd. proprietary information and property.

ii. Contractor will treat all confidential data, materials and information provided

by RITES Ltd. With the highest degree of care necessary to insure that unauthorized disclosure does not occur.

iii. Contractor will not use or disclose any data, materials or information provided

by RITES Ltd. without RITES Ltd’s prior written approval. Contractor shall not be liable for disclosure or use of any materials or information provided by RITES Ltd. or developed by Contractor which is:

a. Possessed by Contractor prior to receipt from RITES Ltd., other than

through prior disclosure by RITES Ltd., as documented by Contractor’s written records;

b. Published or available to the general public otherwise than through a

breach of Confidentiality;

c. Obtained by Contractor from a third party with a valid right to make such disclosure, provided that said third party is not under a confidentiality obligation to RITES Ltd.

d. Developed independently by the contractor.

iv. In the event that Contractor is required by judicial or administrative process to disclose any information or materials required to be held confidential hereunder, Contractor shall promptly notify RITES Ltd. and allow RITES Ltd. a reasonable time to oppose such process before making disclosure.

v. Contractor understands and agrees that any use or dissemination of

information in violation of this Confidentiality Clause will cause RITES Ltd. irreparable harm, may leave RITES Ltd. with no adequate remedy at law and RITES Ltd. is entitled to seek to injunctive relief.

vi. RITES Ltd. does not wish to receive any Confidential Information of

Contractor, and Contractor agrees that it will first provide or disclose information which is not confidential. Only to the extent that RITES Ltd. requests Confidential Information from Contractor, will the contractor furnish or disclose Confidential Information.



vii. Nothing herein shall be construed as granting to either party any right or license under any copyrights, inventions, or patents now or hereafter owned or controlled by the other party.

viii. The requirements of use and confidentiality set forth herein shall survive the

expiration, termination or cancellation of this contract.

ix. Confidential Information disclosed under this contract shall be subject to confidentiality obligations for a period of three years following the initial date of disclosure.

6.18 Transfer of Contractor’s Rights

The Contractor shall not either wholly or partly sell, transfer assign otherwise dispose of the rights, liabilities and obligations under the contract between him and RITES Ltd. without prior consent of the RITES in writing.



7. RITES Responsibilities • Coordinator: RITES shall nominate officer, who will Co-ordinate with

the Contractor during the tenure of the contract to ensure smooth performance of the contract as per the scope of work.



Annexure-01

Bidder‘s Details:

1. Name of Company / Firm 2. Year of Establishment in

India 3. Location of Registered

Office/ Corporate Office along with mailing address

4. E-mail address 5. Telephone Number(s) / Fax

No. 6. Website



Annexure-02

Bidder‘s Authorization Certificate (Power of Attorney on Stamp Paper Duly Notarized)

Dated: Tender Reference No.: RITES/IT/AUTODESK-Subscription(Renewal & New)/2016

To, SBU HEAD (IT) RITES Ltd RITES Bhawan, Plot No 1, Sector 29 Gurgaon, Haryana – 122001 <Bid Signee’sName>,-<Designation> is hereby authorized to sign relevant documents on behalf of the <Company Name > in dealing with Tender No.: RITES/IT/AUTODESK-Subscription(Renewal & New)/2016. He / She is also authorized to attend meetings and submit Technical and Commercial information as may be required by you in the course of processing above said tender. Thanking you, Authorized Signatory Name: Designation: Seal: Date:



Annexure-03

Tender Offer Form (TOF)

Dated: Tender Reference No.: RITES/IT/AUTODESK-Subscription(Renewal & New)/2016

To, SBU Head (IT) RITES Ltd RITES Bhawan, Plot No 1, Sector 29 Gurgaon, Haryana – 122001 Subject : Renewal of various Autodesk Product Licenses with subscription for Two

(2) years and Purchase of New various Autodesk Product Licenses with subscription for Two (2) years

. Dear Sir, Having examined the tender documents including all Annexure, I / we, the undersigned, offer to work for the said subject as mentioned in Section 3 “Scope of work” in conformity with the said tender documents.

I/ We have enclosed a Tender fee in the form of a Demand Draft No.__________ issued by the branch of the ____________________________________Bank, for the sum ` 2500/- ( ` Two Thousand Five Hundred only). This Tender fee is as required by clauses 5.2(f) of the Instructions to the Bidder of the above referred tender OR Micro and Small Enterprise (SME’s) registered firms are exempt from payment of cost of Tender Document. They shall enclose document in support of registration as SME in the scope of work so as to claim exemption from payment of cost of Tender Document. Other firms i.e. other than MSME who claim exemption from cost of tender document may also attach relevant document in support of such exemption. The enterprise shall be registered in the activity/area for which they have applied for and registration shall be valid.



I/ We have enclosed an EMD in the form of a Demand Draft No.__________ issued by the branch of the ____________________________________Bank, for the sum of ` 71,000/- (` Seventy One Thousand only). This EMD is as required by clauses 5.2(f) of the Instructions to the Bidder of the above referred tender OR Micro and Small Enterprise (SME’s) registered firms are exempt from payment of cost of Tender Document. They shall enclose document in support of registration as SME in the scope of work so as to claim exemption from payment of cost of Tender Document. Other firms i.e. other than MSME who claim exemption from cost of tender document may also attach relevant document in support of such exemption. The enterprise shall be registered in the activity/area for which they have applied for and registration shall be valid.

i. I/ We undertake that the Prices are in conformity with the specifications

prescribed. The quote is inclusive of all costs likely to be incurred for executing this work.

ii. I/ we undertake, if our tender offer is accepted, to perform in accordance with the

time schedule specified in the Tender. iii. Our offer is open for acceptance for the period of 90 days after the date fixed for

bid opening and it shall remain binding upon us and may be accepted at any time before the expiry of that period.

iv. Until a formal Purchase Order is prepared and executed, this bid offers, together

with your written acceptance thereof and your notification of award shall constitute a binding contract between us.

v. The scope of work has been clearly understood by us. vi. I/We also certify that information data/particulars furnished in our bid are

factually correct. We also accept that in the event of any information / data/ particulars proving to be incorrect, RITES will have a right to disqualify us from the bid.

We agree to the terms and conditions mentioned in the Tender Document without any deviations. Dated this ____ day of ________________ Signature: (In the Capacity of: ) Duly authorized to sign the tender offer for and on behalf of Name: Designation: Seal: Date:



Annexure-04

Self-Declaration

Dated: Tender Reference No.: RITES/IT/AUTODESK-Subscription(Renewal & New)/2016 To, SBU Head( IT) RITES Ltd RITES Bhawan, Plot No 1, Sector 29 Gurgaon, Haryana – 122001

Subject: Renewal of various Autodesk Product Licenses with subscription for Two (2) years and Purchase of New various Autodesk Product Licenses with subscription for Two (2) years

– Self Declaration In response to said tender number RITES/IT/AUTODESK-Subscription(Renewal & New)/2016 I as an employee of------------------------- in the capacity of -----------------------------. I/We hereby declare : 1. That our organization/firm<organization/firm name> is having unblemished past

record and was not declared ineligible for corrupt and fraudulent practices either indefinitely or for a particular period of time.

1. That we are not currently on holiday list, debarred or blacklisted by any Government entity, PSU, Bank or corporate institution in India or abroad.

2. That our organization/firm <organization/firm name>does not have any connection with employees of RITES Ltd.

The declaration submitted by us is true and correct to the best of our knowledge and if it is proved otherwise at any stage of execution of the contract, RITES has the right to summarily reject the bid and disqualify us from the process. (Signature of the Bidder/Authorized Signatory) Name: Designation: Seal: Date:



Annexure-05

Performance Bank Guarantee

To, In consideration of RITES Ltd, Gurgaon – 122001 acting through -----------(hereinafter referred to as RITES Ltd. which expression shall include his successor and assignees) having awarded to -------------------------------------------- ( hereinafter referred to as “the contractor” which expression , wherever the subject or context permits, includes its successors and assignees ) a contract for “Renewal of various Autodesk Product Licenses with subscription for Two (2) years and Purchase of New various Autodesk Product Licenses with subscription for Two (2) years” – Tender Ref. No : RITES/IT/AUTODESK-Subscription(Renewal & New)/2016“ for RITES Ltd. In terms of inter-alia RITES Ltd’s letter No.----Date---- (hereinafter called “the Contract.”) and general Conditions of Contract and upon the condition of the Contractor’s furnishing Security for the Contractor’s liability under and in connection with the said contract up to a sum of ` ------------ amounting to 5% of the value the contract. 1. We ______________________ (hereinafter referred to as the Bank or the said

bank) and having our registered office at _____________ do hereby jointly and severally undertake to guarantee the payment to RITES in rupees (`) forthwith on demand in writing and without protest or demur any or all moneys any wise payable by the Contractors to RITES Ltd in respect of or in connection with the said contract inclusive of all RITES Ltd’s losses and damages and costs. ( inclusive between attorney and client) Charges, and expenses and other moneys anywise payable in respect of the above as specified in the notice of demand made by RITES Ltd to the Bank with reference to this guarantee up to an aggregate limit of rupees (`) …………

2. We ______________________ further agree that RITES Ltd shall be the sole

judge of and as to whether the said contractor has committed any breach or breaches of any of the terms and conditions of the said contract and the extent of loss, damages, charges and expenses caused to or suffered by or that may be caused to or suffered by RITES Ltd on account thereof and the decision of RITES Ltd that the contractor has committed such breach or breaches and as to the amount or amounts of loss, damage, costs, charges and expenses caused to or suffered by RITES Ltd from time to time shall be final and binding on us.

3. RITES Ltd shall have the fullest liberty without reference to the bank and without

effecting in any way the liability of the said Bank under this guarantee to take any other security in respect of the contractor’s obligation and liabilities hereunder or to vary the contract/ work to be done there under vis-à-vis the consultant or to



vary the prices of the total contract value or to release or forbear from enforcement of all or any other security or any other securities now or anytime held by RITES Ltd and such arrangements with the contractor or release or forbearance whatsoever shall absolve the bank of the full liability to RITES Ltd hereunder or prejudice the rights of RITES Ltd against the bank.

4. The guarantee shall not be determined or affected by the liquidation or winding

up of, dissolution or change in constitution or insolvency of the contractor but shall in all respect and for all purposes be binding and operative until payment of all moneys payable to RITES Ltd in terms thereof.

5. The bank hereby waives all rights at any time inconsistent with the terms of this

guarantee and the obligations of the bank in terms hereof shall not be in anywise affected or suspended by reasons of any dispute or disputes having been raised by the contractor (whether or not pending before any arbitrator, Tribunal or court) or purporting to stop or prevent any payment by the bank to RITES Ltd in terms thereof.

6. The amount stated in any notice of demand addressed by RITES Ltd to the bank

as liable to be paid to RITES Ltd by the contractor or as suffered or incurred by RITES Ltd on account of any losses, damages, costs, charges and expenses shall be conclusive evidence of the amount so liable to be paid to RITES Ltd or suffered or incurred by RITES Ltd as the case may be and in terms hereof.

7. This guarantee / undertaking shall be in a continuing guarantee / undertaking

and shall remain valid and irrevocable for all claims of RITES Ltd and liabilities of the contractor arising up to and until midnight of……….

8. This guarantee/ undertaking shall be in addition to any other guarantee or

security whatsoever that RITES Ltd may now or any time anywise may have in relation to the contractor’s obligations or liabilities under and/or in connection with the said contract, and RITES Ltd shall have full authority to have recourse to or enforce this security in preference to any other guarantee or security which RITES Ltd may have or obtain and not forbearance on the part of RITES Ltd in enforcing or requiring enforcement of any other security shall have the effect of releasing the bank from its full liability hereunder.

9. It shall not be necessary for RITES Ltd to proceed against the said contractor

before proceeding against the Bank and the guarantee herein contained shall be enforceable against the bank notwithstanding that any security which RITES Ltd may have obtained or obtain from the contractor shall at the time when proceedings are taken against the said bank hereunder be outstanding or unreleased.



10. We the said bank undertake not to revoke this guarantee during this currency

except with the consent of RITES Ltd in writing and agree that any change in the constitution or the said contractor or the said bank shall not discharge our liability hereunder.

11. Notwithstanding anything contained herein above, our liability under this

guarantee shall be restricted to `………………and this guarantee shall remain in full force till…………….. And unless a claim is made on us within ……. Months from the date i.e. before………… all the claims under this guarantee shall be forfeited and we shall be relieved of and discharged from our liabilities hereunder.

Dated………………. Day of …………….. 20 Name of Bank: ------------------------------------ Address : ------------------------------------ Date: -----------------------------------



Annexure-06

Tender Reference No.: RITES/IT/AUTODESK-Subscription(Renewal & New)/2016

1. Checklist of required documents

SN Checklist of Documents to be submitted Remarks

1 Demand Draft for Tender Document cost. However, if claiming exemption, then photocopy of document in support of Exemption.

In Original

2 Demand Draft for EMD However, if claiming exemption, then photocopy of document in support of Exemption.

In Original

3 Copy of Bidder Details as per Annexure-01 To be uploaded Copy of Bidder’s Authorization Certificate (Power of Attorney Duly Notarized) as per Annexure-02

4 In Original

Copy of Tender Offer Form as per Annexure-03

5 To be uploaded

Self Declaration as per Annexure-04

6 To be uploaded

7 PAN No. ( To be uploaded Copy of PAN Card)

8 Sales Tax / Service Tax Registration No. To be uploaded (Copy of Sales Tax / Service Tax Registration No.)

9 Duly Signed and stamped copy of Tender document

To be uploaded

10 Valid Authorisation letter (MAF) from OEM (Auto Desk) by the Bidder.

To be uploaded



2. Support Information Towards Eligibility Criteria

A.

PERFORMA

Renewal of Auto Cad Licenses with subscription for Two (2) years and Purchase of New Auto Cad Licenses with subscription for Two (2) years.

Name of Work


Tender No.

Name of Bidder

Details of Cost of Tender Document

Details of EMD

B.

Other Documents (to be uploaded along with the bid)

Document Document Placed At

Remarks

B.1 Name of Company / Firm (Copy of the Certificate of Incorporation from the office of the Registrar of Companies /

Certification of registration of the firm showing details pertaining to place of registration, principal place of business of the firm, nature of business etc./Memorandum and Articles of Association / Partnership Deed / Declaration of Proprietorship etc. as the case may be.)

Copy of duly filled Annexure-01 B.2 Scanned copy of Bidder’s Authorization Certificate (Power of Attorney Duly Notarized) as per Annexure-02

B.3

Scanned copy of Tender Offer Form as per Annexure-03

B.4

Self Declaration as per Annexure-04 B.5 Technical Proposal-cum-Credentials & Work Experience

B.6

B.7 PAN No. ( Copy of PAN Card) B.8 Sales Tax / Service Tax Registration No.

(Copy of Sales Tax / Service Tax Registration No.)

Duly Signed and stamped copy of tender document B.9 Authorisation letter (MAF) from OEM (Autodesk) by the Bidder.

B.10



Annexure-07 Tender Reference No : RITES/IT/AUTODESK-Subscription(Renewal & New)/2016

S.No

List of Documents to be submitted in Original

Documents to be Submitted in Original

1. Draft for Tender Document cost. However, if claiming exemption, then photocopy of document in support of Exemption.

2. Draft for EMD However, if claiming exemption, then photocopy of document in support of Exemption.

3. Bidder's Authorization Certificate (Power of Attorney Duly Notarized) as per Annexure-03

4. Authorisation letter (MAF) from OEM (Auto Desk) by the Bidder. 5. Bidder’s should have OEM (Auto Desk) authorised training center in India (ATC).



Annexure-08


Service Level Agreement (SLA)

All complaints must be responded in 2 hours time and to be resolved in 12 hours time from the time of lodging the complaint.

Authorized Signatory Name: Designation: Seal: Date:



Annexure-09


Financial Bid TO BE SUBMITTED ON-LINE ONLY

(Layout below is for the purpose of format only)

Bill of Quantity ( BOQ

)



Abstract



Annexure-10

MANDATE FORM To RITES Ltd. __________ __________ __________

Authorization for payments through Electronic Fund Transfer System (RTGS/NEFT)

Dear Sir, We hereby authorize RITES Ltd. to make all our payments, including refund of Earnest Money, through Electronic Fund Transfer System (RTGS/NEFT). The details for facilitating the payments are given below:

(TO BE FILLED IN CAPITAL LETTERS) 1 NAME OF THE BENEFICIARY 2 ADDRESS WITH PIN CODE 3 (A) TELEPHONE NO. WITH STD CODE (B) MOBILE NO. 4 BANK PARRTICULARS A BANK NAME B BANK TELEPHONE NO. WITH STD CODE C BRANCH ADDRESS WITH PIN CODE D BANK FAX NO. WITH STD CODE E 11 CHARACTER IFSC CODE OF THE BANK

(EITHER ENCLOSE A CANCELLED CHEQUE OR OBTAIN BANK CERTIFICATE AS APPENDED)

F BANK ACCOUNT NUMBER AS APPEARING IN THE CHEQUE BOOK

G BANK ACCOUNT TYPE (TICK ONE) SAVING CURRENT LOAN CASH CREDIT OTHERS

SAVING CURRENT LOAN CASH CREDIT OTHERS

H IF OTHERS, SPECIFY 5 PERMANENT ACCOUNT NUMBER (PAN) 6 E-MAIL ADDRESS I / We hereby declare that the particulars given above are correct and complete. If the transaction is delayed or credit it not effected at all for reasons of incomplete or incorrect information, I / We would not hold RITES Ltd. responsible. Bank charges for such transfer will be borne by us. Date: ________ SIGNATURE

(AUTHORISED SIGNATORY)

Name______________________ BANK CERTIFICATION

It is certified that the above mentioned beneficiary holds bank account No. __________________ with our branch and the Bank particulars above are correct. Date: ___________ SIGNATURE

(AUTHORISED SIGNATORY) Name _____________________

OFFICIAL STAMP