ritaj profile · pdf fileritaj organization chart is provided in the attachment – 7 of...
TRANSCRIPT
Page 1 of 26
CONTENTS
1.0 COMMERCIAL AND FINANCIAL 2
1.1 Company Ownership 2
1.2 Commercial Registration 2
2.0 HSE CORPORATE 3
2.1 HSE Policy 3
2.2 Organisation 3
2.3 Health, Safety and Environment (HSE) Management 3
2.4 HSE Records 4
3.0 PART 3 – QA / QC (CORPORATE) 5
3.1 ISO Certification 5
3.2 Quality Policy 5
3.3 Organisation 6
3.4 Quality Representative and their Responsibilities 6
3.5 Quality Management 6
4.0 SERVICE GROUP EXPERIENCE AND CAPABILITY 8
4.1 Organisation 8
4.2 Office and Facilities/Software’s 14
4.3 Manpower Resources 18
4.4 CVs of Senior Personnel 18
4.5 Work Experience 22
4.6 Capabilities 22
4.7 Engineering Services 23
4.8 Plant & Equipment 25
4.9 Staff Selection Process 25
Page 2 of 26
PART 1 – COMMERCIAL AND FINANCIAL 1.1 Company Ownership
RITAJ Engineers & Consultants is a 100% Omani National Company formed in accordance
with Omani Commercial Companies Law.
1.2 Commercial Registration
Registration No. : 1314612
Date of Registration : 27-02-2018
Registered Company Name
Full Legal Name : RITAJ Engineers & Consultants
Registered Office and Trading Address
Ownership : Humaid Al Amri
Registered Address : RITAJ Engineers & Consultants P.O. Box: 1789, P.C. :133, Al Khuwair, Sultanate of Oman.
Courier Address : RITAJ Engineers & Consultants CORAL BUILDING,
Dohat Al Adab Street, Al Khuwair South Building No. 3235, Way No. 3341 Al Khuwair, Sultanate of Oman.
Telephone Number : 2447 8101
Fax Number : 2447 8103
Website Address : www.ritajengineers.com
Email Address-General : [email protected]
Contact Person : Mr. Venkatesalu.TV,
Head of Engineering,
Mobile No. : 93202257
Email Address : [email protected]
Bank Details :
Account Name : RITAJ Engineers & Consultants
Account No. : 0452018187790011
Name of the Bank : Bank Muscat
Copy of Commercial Registration in Oman is given in ATTACHMENT-1 to this Document.
Page 3 of 26
2.0 HSE CORPORATE
2.1 HSE Policy
Corporate HSE Policy given in Attachment – 2 of this Document.
2.2 Organisation
RITAJ Engineers & Consultant’s Organisation Chart for the Muscat Office is provided in
Attachment – 7 of this Document.
2.3 Health, Safety and Environment (HSE) Management
RITAJ Engineers & Consultant designs, inspects, reviews and audits potentially hazardous
facilities but does not control or operate any such facilities. The activities directly controlled
by RITAJ Engineers & Consultant therefore offer only low levels of risk. RITAJ Engineers
& Consultant’s health, Safety and Environmental Manual (REC-RQ-X-001, REV-01) is
given in Attachment 2 to this document.
The management of REC is directly responsible for HSE matters and these considerations
form an integral part of REC’s day-to-day activities. As evidence of the commitment to
HSE, an HSE Management System has been developed and implemented throughout the
Company. The HSE MS ensures that REC:
has an effective HSE Policy and supporting programs and procedures in
place;
complies with the laws of the Sultanate of Oman and our client’s HSE
requirements;
sets HSE objectives and targets;
measures, records, appraises and publicly reports its HSE performance; and
Identifies the hazards associated with its work activities; and implements
appropriate procedures and controls to minimise any potential adverse HSE
effects.
REC management is convinced that safe working practices and proper consideration for
the protection of the environment contribute directly to an efficient and successfully run
business.
REC actively promotes and encourages the participation of all its employees to further
improve its activities to provide safe and environmentally protective working conditions.
The HSE representative for REC in Muscat is Mr Zakir Al Balushi. The following table
shows REC’s safety record in Oman for the past 2 years.
Page 4 of 26
2016 2015 2014 2013 2012
Number Of Employees
excludes Secondees
including non-technical
persons (by year)
90 85 78 58 42
Hours Worked (for total
employees by year) 17780 16792 15409 11458 8323
Total No. Of Injuries/Illness
(by year) 0 0 0 0 0
Total No. Of Lost Workdays
(by year) 0 0 0 0
0
Calculated Incident Rate
(by year, ref, Note(1)
below)
0 0 0 0 0
Calculated Severity Rate
(by year, ref,Note (2)
below)
0 0 0 0 0
Calculated Incident Rate
(by year, ref, Note(1)
below)
0 0 0 0 0
Calculated Severity Rate
(by year, ref,Note (2)
below)
0 0 0 0 0
Note (1)
Calculate Incident Rate as (Total No of Injuries and illness in year) x 200000
Total Hours Worked in Year
Note (2)
Calculate Severity Rate as (Total No of Injuries and illness in year) x 200000
Total Hours Worked in Year
Corporate HSE Manual is provided in Attachment – 3 of this Document.
2.4 HSE Records
HSE Statistics for the Year 2016 is given in Attachment – 4 of this Document.
Page 5 of 26
3.0 PART 3 – QA / QC (CORPORATE)
3.1 ISO Certification
RITAJ Engineers & Consultants is ISO 9001:2008 Certified Company.
3.2 Quality Policy
RITAJ Engineers & Consultants provides Engineering and Project Management services
to Customers who are mainly in the Oil and Gas Production, Gas Processing, Oil Refining
and Energy Industries. The nature of the Company's activities places particular emphasis
on Experience, Expertise, Capability, Performance, Safety, Reliability and Quality.
It is therefore the Policy of the Company to provide high calibre services in a manner that
ensures:
The standard of work consistently meets, and where possible exceeds, our
Customer’s needs and expectations;
The health & safety of employees, subcontractors and other affected parties is
protected;
Due consideration is given to the protection of the environment.
In order to implement this QA policy, the management of the Company is committed to:
Ensuring that the policy is appropriate to the purpose, scale and pace of our
business;
Striving for continual improvement in effectiveness of the management system;
Complying with relevant local authority, national and international legislation,
regulations, codes of practice, standards and agreed contract requirements;
Establishing management controls to ensure the identification and implementation
of QA targets and objectives;
Ensuring that all employees are aware of this policy through a programme of
training and a system of communication; and
Communicating internally and where appropriate, externally, the Company’s QA
performance and plans.
In order to achieve the above, the Company has established and maintains an effective
and efficient management system, planned and developed in conjunction with all other
management functions. The continuing suitability and effectiveness of this policy and the
management system are assessed through the Management Review Process.
All Employees are required to conform to this policy. Observation of and conformance to
QA requirements are an integral part of the duties of all Directors, Managers, Supervisors
and Employees and will be supported by the provision of adequate resources. The active
Page 6 of 26
Co-operation of employees is achieved by the encouragement of a workplace culture of
communication, openness, honesty and trust in all Quality Assurance matters.
Venkatesalu T.V
General Manager
RITAJ Engineers & Consultants
3.3 Organisation
RITAJ organization chart is provided in the Attachment – 7 of the company Profile.
3.4 Quality Representative and their Responsibilities
The Quality Representative for REC in Muscat is Mr. Lakshmi Narayanan Senior
Manager,QA / QC. The QA Manager represents the HOE/GM as the authority on all
quality matters pertinent to the Quality System as established by contract requirements,
regulatory requirements and Company Quality Policy and Procedures. The QA Manager
is the Management Representative on Quality and Reports directly to the HOE/GM.
The QA Manager has the primary responsibility to structure the QMS to involve all
company functions to ensure compliance with quality requirements. Specifically, the QA
Manager is responsible for:
Drafting the Policy on quality and ensuring the quality objectives of RITAJ
Engineers & Consultants are implemented and achieved.
The Overall effectiveness and efficiency of the QMS.
Determining and reporting the principal causes of quality losses and
non-conformances.
Monitoring and quality system of Company to determine where improvements are
needed and recommending the necessary corrective action.
Promote the awareness of customers’ requirements throughout the organization.
3.5 Quality Management
RITAJ Engineers & Consultants is ISO 9001:2008 Certified Company.
The relevant verifications including; self check, technical check and inter discipline checks
and approvals are carried out on all the deliverables.
The system is periodically audited.
The Management reviews the system periodically.
Continuous improvement.
Page 7 of 26
All jobs shall be executed in accordance with the Contract Execution Plan. A Contract
Quality Plan will be prepared after the award of the Contract, and as a minimum the
following will be implemented:
A job specific Project Quality Plan including a job execution plan will be developed. This
shall include the requirements of quality checks by the client and RITAJ based on agreed
criticality.
All deliverables are verified as per the requirements of the Project Quality Plan.
Verification includes Self-checks, Technical checks by another competent personnel and
Inter Discipline Checks as specified. The deliverables are finally approved by the
Discipline Head as applicable.
A job closeout report shall be prepared at the end of the job including high / low lights and
learning points during the execution of the job and status of conformity to the Project
Quality Plan.
Periodic audits will be carried out as per the schedule provided in the Contract Quality
Plan and reported. Copies of the reports will be distributed as per the matrix provided in
the Contract Quality Plan.
RITAJ’s Management reviews the Quality Management System (QMS) including; non-
conformities, status of corrective actions and any other policy matter related to the
maintenance and improvement of the QMS.
System Improvement is initiated based on the feed backs received from audit reports and
also the System Improvement Report (SIR).
Page 8 of 26
4.0 SERVICE GROUP EXPERIENCE AND CAPABILITY
4.1 Organisation
RITAJ Engineers & Consultants better known by the short name REC is one of the fastest
growing business groups in Oman in the Sultanate since 2005.
RITAJ Engineers & Consultants has a reputation for lateral thinking, technical problem
solving, and providing innovative and cost-effective business solutions for Oil & Gas, Utility
Industries and processing facilities.
RITAJ Engineers & Consultants provides cost effective and extensive range of products
and engineering consultancy services to various Industry segments. We got certification
from ISO 9001:2008, focused and determined to provide the best possible solution, and
have been so from the year of our formation.
RITAJ has grown exponentially by providing innovative, quality service to our
customers and creating value for our stake holders and the society. Today, RITAJ is
successfully surging forward providing high quality products and Engineering consultancy
services, for all major industrial sectors in Sultanate of Oman and GCC region.
RITAJ also have branches and satellite offices in
Kingdom Of Saudi Arabia
United Arab Emirates
Thailand.
RITAJ Engineers & Consultants has carried out projects for various clients, ranging from
small studies lasting only a few hours to large turnkey projects.
RITAJ Engineers & Consultants, Oman based clients include:
Page 9 of 26
Head of Engineering / General Manager
The Head of Engineering / General Manager is responsible for:
Ensuring the Company business is developed according to the Business Plan.
Setting the company policies and directives.
Ensuring that there are adequate resources.
Reviewing the Quality Management Systems of the Company with the Manager
and ensuring its overall effectiveness.
The overall quality of work carried out by Ritaj Engineering personnel assigned to
the Engineering group.
Management of all day-to-day operations of the Project.
Controlling all technical and commercial matters concerning projects.
Setting up an adequate project organizational structure for project execution.
Ensuring that the disciplines are staffed with appropriately qualified personnel.
Page 10 of 26
Ensuring that all staff working within the Engineering group have access to
approved procedures.
Ensuring the contractual requirements of the projects are met.
Customer liaison.
Reviewing internal audit reports and ensuring suitable corrective actions are
carried out on all non-conformances.
Quality Assurance Manager
The QA Manager represents the HOE as the authority on all quality matters pertinent to
the quality system as established by contract requirements, regulatory requirements and
Company Quality Policy and Procedures. The QA Manager is the Management
Representative on quality and reports directly to the HOE.
The QA Manager has the primary responsibility to structure the QMS to involve all
Company functions to ensure compliance with quality requirements. Specifically, the QA
Manager is responsible for:
Drafting the policy on quality and ensuring the quality objectives of Ritaj Engineers
& Consultants are implemented and achieved.
The overall effectiveness and efficiency of the QMS.
Determining and reporting the principal causes of quality losses and non-
Conformances.
Monitoring the quality system of Company to determine where improvements are
needed and recommending the necessary corrective action.
Promote the awareness of customers’ requirements throughout the organization.
The quality of the work that each individual produces (i.e. verifying their own work
by means of a self check).
Compliance with all approved procedures together with those additionally defined
for the project and any complementary procedures.
Being aware of and keeping up-to-date with approved procedures and practices
and any complementary project procedures
Quality Assurance Personnel
Quality Assurance personnel undertake two roles, for which they are responsible directly
to the QA Manager:
Internal audits.
Review of new and revised procedures and practices.
Page 11 of 26
Personnel and Administration Manager
The Personnel and Administration Manager reports directly to the HOE for all Company
matters. With regard to quality, the Personnel and Administration Manager is responsible
for:
The quality of the work performed by the Personnel & Administration Group
including recruitment and IT.
Verifying that approved procedures are adopted within the departments and that
any necessary complementary procedures are raised, updated, approved and
implemented.
Ensuring that all Personnel and administration Group staff are competent, and
have access to approved procedures.
Page 12 of 26
Finance Manager
The Finance Manager reports directly to the HOE for all Company matters. With regard to
quality, the Finance Manager is responsible for:
The quality of the work performed by the finance and accounts personnel.
Verifying that approved procedures are adopted within the department and that
any necessary complementary procedures are raised, updated, approved and
implemented.
Ensuring that all finance, accounts and IT staff are competent, and have access to
approved procedures.
Project Engineer / Discipline Heads
The Project Engineer reports to the HOE for all relevant matters. With regard to quality,
the Project Engineer is responsible for:
The overall quality of work carried out by Ritaj Engineers & Consultants personnel
assigned to the Project.
Management of all day-to-day operations of the Project.
Controlling and co-ordinating all technical and commercial matters concerning
projects, and in particular the preparation, issue and implementation of the Project
Quality Plan (PQP).
Setting up an adequate project organizational structure in order to carry out the
project tasks.
Ensuring that the project scope of work is executed by appropriately qualified and
experienced discipline staff.
Ensuring that all staff working on the project have access to approved procedures.
Producing any additional procedures and quality plans that are necessary as a
result of project or Customer requirements and ensuring that they are approved
and implemented.
Ensuring the contractual requirements of the projects are met.
Customer liaison.
Reviewing internal audit reports and ensuring suitable corrective actions are
carried out on all non-conformances.
The PE may delegate certain of his duties to a responsible person (usually a Senior
Engineer or Discipline Head).
Page 13 of 26
Discipline Heads
Discipline Heads report to the HOE for the functions and operations of their discipline and
are responsible for:
The quality of work carried out by personnel within their respective disciplines.
Managing the work carried out by personnel within their respective disciplines and
achieving their respective project schedule requirements.
Verifying that approved procedures are adopted within their respective functions
and that all discipline staff have access to these.
Ensuring that the discipline staff are competent in the application of the approved
procedures.
Ensuring audit reports and corrective actions applying to their discipline are
properly understood and applied.
When required the Discipline Head may appoint a responsible person ( usually a
Senior Discipline Engineer) to the position of Lead Discipline Engineer to carry out
all, or some of, the above duties.
Project duties as delegated by the Project Engineer / Head of Engineering
Senior Discipline Engineers, Discipline Engineers, Senior Designers,
Designers and Draftsmen
They report to their respective Discipline Heads and are responsible for:
The quality of the work that each individual produces (i.e. verifying their own work
by means of a self check).
Compliance with all approved procedures together with those additionally defined
for the project and any complementary procedures.
Being aware of, and keeping up-to-date with approved procedures and practices
and any complementary project procedures.
Personnel & Administration Staff
They report to the Personnel and Administration Manager and are responsible for:
The quality of the work that each individual produces (i.e. verifying their own work
by means of a self check).
Compliance with all approved procedures together with those additionally defined
for the project and any complementary procedures.
Being aware of and keeping up-to-date with approved procedures and practices
and any complementary project procedures.
Page 14 of 26
Finance and Accounts Personnel
They report to the Finance Manager and are responsible for:
The quality of the work that each individual produces (i.e. verifying their own work
by means of a self check).
Compliance with all approved procedures together with those additionally defined
for the project and any complementary procedures.
Being aware of and keeping up-to-date with approved procedures and practices
and any complementary project procedures.
Document Controller
They report to the Head of Engineering / Discipline Heads and are responsible for :
Filing of all Tenders, Proposals and Estimates.
Control of Communications
Filing of Contract Communications / Documents
Maintaining Contract Files (Original Client Signed/Approved Contract Document)
Receive / Register, Contract Documents
Transmit Signed Contract to Client
Filing the Signed Contract and Distribute copies to : Admin/Commercial/Project
Review
4.2 Office and Facilities/Software’s
4.2.1 Office
RITAJ Engineers & Consultants Currently operated from a fully equipped modern office,
which is located in the Al Khuwair District of Muscat. Outside the office there is ample Car
parking facilities for Staff and Visitors. The Office currently occupies a Total Area of
around 1200 Sq. Mtr The Office accommodation will be sufficiently flexible to allow for any
possible fluctuations in manning levels imposed by the execution of services associated
with various Projects.
4.2.2 Facilities
RITAJ Engineers & Consultants has an extensive range of Hardware and Software
Systems available.
RITAJ Engineers & Consultants will provide 100% Computer Aided Design (CAD) facilities
and the required software and hardware for design, Engineering Data Storage and
Transfer of Data Electronically.
Page 15 of 26
RITAJ Engineers & Consultants will provide Licensed / Legal Software for the Services.
RITAJ Engineers & Consultants is fully proficient in the use of the hardware, software and
IT Systems that we are proposing to provide to this Project.
The Office facilities included a PC-based Local Area Network. The system servers and
one exchange server with a high security back-up system. This system will be expanded
and upgraded as necessary to meet the requirements of the contract and the additional
personnel who will be mobilised for the contract. The system is protected by Virus
checking software and procedures, which are updated regularly.
All RITAJ Engineers & Consultant’s proposed personnel for the contract are PC literate
and conversant with General Office Software as well as the specific software applicable to
their disciplines.
RITAJ Engineers & Consultants has established and will maintain Internet Access for
Selected personnel.
4.2.3 Software Available for use on work
More than 1200m2 office space available.
The below Table shows the available Software.
Sl.No Discipline Software Package Description
1 Process
HYSYS
Process Simulation – General
(Common to Chemicals, Refininf, EP
and Mainstream)
Process Simulation - Chemicals
Process Simulation – Energy
(Common to both Refining and E&P)
Process Simulation - Refining
Process Simulation – E&P
FlareNet Flare Study for Flare Network
PIPESIM Hydraulic study for Piping Network
Flow Master Transient/Hydraulic Study for Piping
Network
2 Control &
Automation INTOOLS Instrumentation Design Software
3 Piping CAESAR II Pipe Stress Analysis
4 Electrical Dig SILENT Electrical System Study
Dig SILENT Protection device co ordination
Page 16 of 26
Sl.No Discipline Software Package Description
4 Electrical
EDSA PALADIN Electrical System Study & Protection
Device Co-ordination
EDSA 2005 Electrical System Study & Protection
Device Co-ordination
PLS CADD Transmission Line Design
PLS CADD Pole Analysis and Design of Structures with
Wood & Concrete Poles
Franscon Coord trans
ver. 2.3
Convert geographic coordinates
between UTM, WGS84, NAD83,
NAD27 and other national grids
3D Route builder KML/KMZ, GPX
Google Earth Pro Geographic information share
Auto Desk MAP 3D
2009 Managing Geospatial Data
Philips Calculux Illumination Design-Indoor, Outdoor
and Road Lighting
Digsi
Generate the Relay Model
5 Civil
STAAD-PRO-V8i Structural Analysis and Design
CADS RC RCC Detailing & Quantity Estimation
of Steel Re-Bar & Concrete.
Autodesk Civil 3D
Streamline survey workflows. You
can query survey data for the creation
of point groups, and drafted survey
figures. Usability improvements
enable you to label survey figures,
label between two graphical points,
and control line type display
In-house Developed Transmission Line steel tower
foundation design
6 Mechanical PV Lite Pressure Vessels & Heat Exchanger
Design Software
7 Pipeline CAESAR II Pipe Stress Analysis
Page 17 of 26
Sl.No Discipline Software Package Description
8 Survey
SX BLUE III For Route Survey
GEO MAX-ZGP-800
GEO MAX-Zenith-
Series
Digital Electronic
Conductor Height
Measurer
For Conductor Height Measurement
TRIMBLE Total
Station
For Co-ordinate, Angle and Distance
Measurement
Global Mapper 13.0 For Datum Conversion
CABLE LOCATOR
DETECTOR RADIO FOR SURVEY
Arc FM SOFTWARE FOR GIS SURVEY & DATA
CONVERSION
Arc GIS SOFTWARE FOR GIS SURVEY & DATA
CONVERSION
9 Drawing Work PDMS 3D Plant Design Software
Auto CAD 2012 Drafting of Drawings
10 2D, 3D
Modelling 3D Scanning Camera
For As-Building of Plants with Print
Cloud to convert into AutoCAD and
PDMS.
11 Project
Primavera Project Scheduler Software
MS Projects
Professional Project Scheduler
SQL Server Storage Database
MS Visual Studio 2008 ERP Development
Tally 9.2 Accounting
PDF LIB For Report Generation
DCS Document Control Schedule
12 Printing Works
Work Centre 7535
PCL6
PIXMA MS X 300
HP Color Laser Jet
CP5220 Series
HP Designjet T790
44in HPGL2
Color Laser Copier, Scanner, Printer &
Plotter
Page 18 of 26
4.3 Manpower Resources
International Standards are available in hard copy within the library and soft copy in the
Server; these are accessible to all staff members. A Master list of standards being
maintained by the Librarian (Document Controller) and this Master List shall be revised
annually or as and when deemed necessary, at the discretion of the QAM. The DCC is
authorized to make interim updates (mark-ups) on the document, to indicate changes due
to addition or deletion of standards.
The update for industry standards and codes are reviewed once in 6 months by the
Document Controller for updates to standards held by REC. Should any standard be
revised, the Document Controller shall advise the concerned DH and the QAM, who will
then decide on the need to purchase the revised standard. The obsolete standards shall
be marked “SUPERSEDED” and held separately for future reference (if required).
4.4 CVs of Senior Personnel
RITAJ Engineers & Consultants Key Personnel List in Engineering Department
Electrical Design
Sl.
No Name of the Person
Educational
Qualification Designation
Years of
Experience
1 Sakthi Ramar M A.M.I.E., C.Engg HOD - Electrical 22
2 Mohanavel G BS. Engg Tech Sr. Electrical Engineer
27
3 Kumar N B. E - Elec. Electronics Engg.
Protection Engineer
16
4 GowriSankar D B. E - Elec. Electronics Engg.
Sr. Electrical Engineer
15
5 Arul Prakash R B. E - Elec. Electronics Engg.
Junior Electrical Engineer
11
6 Mahesh M B. E - Elec. Electronics Engg.
Electrical Engineer 10
7 Ramesh Ramu Dip in Elec. Elect. Engg
Sr. Electrical
Designer 20
8 Jagan M B.Tech Electrical Designer 10
9 Purushothaman B.E – Elec & Elect. Electrical Designer 6
Page 19 of 26
Sl.
No Name of the Person
Educational
Qualification Designation
Years of
Experience
10 Dablu diwan Dip in Mechanical Engg
Electrical Draftsman
10
Civil Design
Sl.
No Name of the Person
Educational
Qualification Designation
Years of
Experience
1 Marichamy M B.E., M.E (Civil & Structural)
HOD-Civil 21
Ramesh Kumar M B.E M.E Principal Civil Engineer
20
2 Prabhu Shankar P M.E., Senior Civil Engineer
12
3 Kamal T M.E., Senior Civil Engineer
19
4 Mariganesh M B.Tech Civil Engineer 8
5 Sironmani N Dip in Civil Engg Civil Designer 16
6 Balaji V ITI in Civil Civil Designer 14
7 Ismail Omar Dip in Civil Engg Civil Designer 12
8 Prem Pone Pose Dip in Civil Engg Civil Designer 12
9 Balaji.J Dip in Civil Engg Civil Designer 12
Process Design
Sl.
No Name of the Person
Educational
Qualification Designation
Years of
Experience
1 Ankur Srivastava B.E. (Chemical Engineering)
HOD-Process 30
2 Naveen Kumar B.E. (Chemical Engineering)
Sr. Process Engineer
12
3 Lima Khalfan B.E. (Chemical Engineering)
Process Engineer 7
4 Zam Zam B.E. (Chemical Engineering)
Process Engineer 5
Page 20 of 26
Mechanical / Piping Design
Sl.
No Name of the Person
Educational
Qualification Designation
Years of
Experience
1 Vinooraj B.E (Mechanical Engineering)
HOD-Piping 30
2 Patwardhan B.E (Mechanical Engineering)
HOD Mechanical 32
3 Sunil Yeshwant Gawde B.E Mechanical Engineer
Principal Mechanical Engineer
30
4 Sridhar M B.E (Mechanical Engineering)
Senior Mechanical Engineer
16
5 Balamurugan Selvaraj B.E Mechanical Engineer
Piping Engineer 12
6 Aisha Al Zeidi B.E (Mechanical Engineering)
Mechanical Engineer
3
7 Surenther Singh.C B.E Mechanical Engineering
Piping Designer 9
8 Kanagaraj Diploma in Mechanical Engineering
Mechanical Designer
12
9 Saleh Al Hudaifi Diploma In Mechanical
Mechanical Designer
6
10 Senthil Raja Kumar B.E (Mechanical Engineering)
Mechanical Engineer
10
11 Ganesh Sawant V Diploma In Mechanical Engineering
Mechanical Designer
20
Instrumentation Design
Sl.
No Name of the Person
Educational
Qualification Designation
Years of
Experience
1 Praveen Kumar B.E. (Instrumentation Engineering)
Instrumentation Engineer
11
Survey
Sl.
No Name of the Person
Educational
Qualification Designation
Years of
Experience
1 Kapilan K B.Sc (Survey Science)
Senior OHL Engineer
6
2 Karuppasamy G Dip in Civil Engg OHL Designer 4
3 Kanagaraj G Dip in Survey Surveyor 6
Page 21 of 26
Sl.
No Name of the Person
Educational
Qualification Designation
Years of
Experience
4 Raju T Dip in Survey Surveyor 8
5 Senthil Kumar Dip in Survey Surveyor 4
6 Krishnamoorthy Ranganathan
ITI Surveyor 5
7 Vijay Vishwanathan Dip in Geo-Informatics
Surveyor 15
8 Karthikeyan. A Dip in Hardware Enggineering
Surveyor 14
PMC Team
Sl.
No Name of the Person
Educational
Qualification Designation
Years of
Experience
1 Aneesh Ashok B.Tech in Electrical Engineering
Manager - Projects 17
2 Ali Salim Ali Al Maskari B.Eng. in Electrical Project Engineer 6
3 Ibrahim Said Al Shuaili B.Tech Electrical Engineer
Project Engineer 4
4 Mohammed Abdul Raoof Al Shaibani
B.Tech Civil Engineer
Project Engineer 2
5 Baskaran Diploma in Civil Project Engineer 23
6 Gireeshan.O.P Diploma in Electrical Engineering
Project Engineer 14
7 Sanoj Balasundaran Diploma in Civil Engineering
Project Engineer 16
8 Sudheesh Panneri Diploma in Electrical Engineering
Project Engineer 10
9 Zakir Al Balushi Diploma in HSE HSE Engineer 9
10 Nasser Al Barwani Diploma in HSE HSE Engineer 5
CVs of key personnel are given in ATTACHMENT-8 to this Document.
Support Resources
The Project team in Oman will be essentially self sufficient, in terms of project services,
Safety, Quality, Procurement and Project Controls. However they will be able to draw on
the specialist expertise which covers all these disciplines, available within RITAJ.
Page 22 of 26
4.5 Work Experience
RITAJ Engineers & Consultants specialises in providing development concepts and
technical solutions to the oil and gas industry & utility industry. We challenge ourselves to
provide the best business solution to meet each client requirement through the provision of
‘best in class’ resources and exceptional performance.
RITAJ’s capability covers the full range of engineering disciplines, FEED, DD and
feasibility Studies.
RITAJ's philosophy is to provide innovative, cost effective solutions, on time and inside
budget, and to develop a relationship with our clients of mutual respect. Our objective is to
ensure that the company's professional approach places RITAJ on the list of potential
partners/suppliers whenever clients consider new tasks.
Our success is based on a professional approach and close working relationships with our
clients. We pride ourselves on our flexibility and responsiveness. We have the people,
systems, and procedures that enable us to execute a full range of projects from very small
studies to major world-scale developments. A measure of our success is the volume of
business we win with existing clients through ongoing relationships.
RITAJ has also mobilised personnel from overseas Engineering specialists on short-term
assignments in order to execute specific ad-hoc services where those resources/ expertise
are not available in Oman.
Completed / Ongoing Works
Included in ATTACHMENT-09 to this document is a sample of projects that demonstrate
RITAJ's full service capabilities. This selection includes projects completed/under
execution in Oman.
4.6 Capabilities
We are emerging leaders in Engineering consultancy, providing innovative engineering
solutions to Oil, Gas, Petrochemical, Refinery, Power & Infrastructure sectors.
RITAJ Engineers & Consultants has the best talent in the engineering management
consultancy drawn from multidisciplinary fields and aided with advanced
technology/software. We continually innovate and improve. We thrive on challenge and
accomplishment.
Our focus is on meeting the contractual delivery time thereby giving no room for any
follow-up from our customers.
Our philosophy is to be proactive and responsive to meet our customer’s changing
requirement on fast track basis.
Page 23 of 26
4.7 Engineering Services
4.7.1 FEED
The Feed design focuses the technical requirement of the as well as various critical
studies to figure out the technical issues and estimate rough investment cost. It is
important to reflect client’s project specific requirement to avoid significant changes during
EPC phase of the project. During FEED phase Interaction with the client, Contractor office
and Consultant to complete the project without major changes.
Process Engineering
Process Flow Diagram
Development of Process and Utility P&ID released for Detail Engineering
Hazardous Area Drawing
Preparation of Data sheet for major Equipments and Instrumentation Valves Etc..
Piping & Mechanical Engineering
Mechanical Data Sheets of the Main Equipment, starting from the process.
Development of Plot Plans and Layouts.
Preparation of Technical Specification for major Equipments
Electrical Engineering
Sizing and Selection of Electrical Equipments.
Electrical Load Schedule Management and Forecasts.
HV Transmission Line Route & Feasibility.
Preparation of Tender Packages for the Main Equipment.
Instrumentation Engineering
Preparation of Data sheet for Instruments for Long lead Items like control valve
etc..
4.7.2 Detail Engineering
Process Engineering
Process Flow Diagrams (PFD's)
Piping and Instrumentation Diagrams (P&ID's)
Equipment Specifications
Basis of Design, Operating, Control And safeguarding philosophy
Data sheet for Relief valves, Pumps, Tanks, Separator etc.
Transient, Simulation and Flare Study Reports.
Memorandums
Feasibility Studies.
Conceptual Studies.
Process Studies.
Page 24 of 26
Process Planning & Design
Piping & Mechanical Engineering
Plant & Equipment Layout
Gas / Oil Storage, Handling and Treatment System
Waste Water Treatment System
Cooling Water System
Air-Conditioning & Ventilation System
Fire Protection System
Layout & Stress Analysis
Flow Network & Transient Analysis
Hangers & Support Engineering
Isometric / Fabrication / Erection Drawing
Development of Detailed Piping Drawings, Including Isometrics and Stress
Calculations.
Purchase Technical Specification of Equipment, Main and Bulk.
Electrical Engineering
Computer aided Electrical System Studies
Conceptual Studies
Electrical Single Line Diagrams and Scheme Diagrams.
Metering & Protection Schemes
Sizing & Selection of Electrical Equipment
Plant & Equipment Layout
Switchyard Layout
Development of HV Transmission Profile Drawings and Calculations.
Main & auxiliary Power Distribution.
Protective Relay Co-ordination.
Protection & Scheme Checking and Design Review.
Instrumentation Engineering
Control System Architecture and Overall Control Philosophy.
Interlock & Protection Schemes.
I/O list for DCS.
Development of Detailed Drawings Related to Instrumentation and Control
Technical Specifications for DCS, PLC, Field Instruments, Control Valves and
Analyzers.
Technical Specification for F&G System.
Page 25 of 26
Control Room Layout & Control Panel Layouts
Field Instrument Location Plans, Cable Routing, Cable Schedules Installation
Drawings, Loop-Wiring Drawings etc.
Civil Engineering
Architectural Planning & Design
Computer Aided Analysis & Design
Finite Element Modeling & Analysis
Development of Civil / Structural and Architectural Drawings.
Foundations for Static & Dynamic Equipment and Equipment Structures
Power and Process Plant Buildings / Structures
HV Transmission Tower Structure & Foundation Design.
Switchyard Structures
Control Buildings.
Pipe Rack Structures and Foundations.
In Plant Roads.
Technical Specification for Civil and Structural Works.
General Civil Works.
4.7.3 Electrical System Studies.
4.7.4 Engineering Calculations & Specifications.
4.7.5 Technical Bid Evaluation / Recommendations.
4.7.6 Review And Approval Of Vendor Documents.
4.7.7 Engineering As Built Drawings.
4.8 Plant & Equipment
RITAJ Engineers & Consultants is a Design Engineering Consultant, therefore does not
own any Equipment and / or Plant.
4.9 Staff Selection Process
This procedure specifies how staff is selected for employment in RITAJ Engineers &
Consultants.
Recruitment for Staff is done for the following purposes:
To fill in a Vacancy created in an existing position.
To cater t a new position in an existing / new Contract / Job.
To Suit identified workload needs.
Page 26 of 26
4.9.1 Procedure
The Staff is selected by the following procedure :
The requirement for the position is stated in the Manpower Request Form (REC-FR-050)
by the relevant Discipline Head, which includes the job specifications, the Educational
Qualifications and Experience Requirements, etc.,
The Personnel & Administration Department decides on the mode for recruitment, which
may be via one of the following including; advertisement, labour office, agent or a group
company. The Recruitment Specialist obtains CVs via the selected mode(s).
Candidate References are contacted to verify CVs and provide Character reference.
Preliminary conditional offers are made to the selected candidates after interview and
reference check.
Final Employment Contract is forwarded to the Candidate for his acceptance. Employed
candidates are requested to undergo all statutory requirements of medical examination as
per the immigration rules of the Sultanate of Oman. New Staff mobilised to Oman.
Attachment - 1
ATTACHMENT – 1
COMMERCIAL REGISTRATION
Attachment - 2
ATTACHMENT – 2
HSE POLICY
DO
CU
ME
NT
NO
: RE
C-R
Q-X
-00
1 P
ag
e 5
of 2
7
HS
E M
an
ua
l
Issue
: 01
, Re
v.: 0
1, D
ate
: 05
-07
-20
12
Attachment - 3
ATTACHMENT – 3
HSE MANUAL
DOCUMENT NO: REC‐RQ‐X‐001 Page 2 of 27
HSE Manual Issue: 01, Rev.: 01, Date: 05‐07‐2012
CONTENTS
FRONT PAGE
DOCUMENT REVISION RECORD
CONTENTS
PART 1 - HEALTH, SAFETY AND ENVIRONMENTAL PROTECTION POLICY
1.0 POLICY STATEMENT ON HEALTH, SAFETY AND ENVIRONMENTAL
PROTECTION
2.0 POLICY OBJECTIVES AND IMPLEMENTATION
2.1 Objectives
2.2 Implementation
2.3 Established Policies
2.4 Consultation and Work Force Involvement
2.5 Communication and Promotion
2.6 Work Place Risks
2.7 Environmental Protection
2.8 Accidents and Incidents
2.9 Emergency Procedures
2.10 Occupational Health Policy
3.0 SAFETY RESPONSIBILITIES
3.1 General Manager
3.2 HSE Representative
3.3 Managers and Supervisors
3.4 All Personnel
4.0 SAFETY ORGANISATION
4.1 Safety Policy Committee
5.0 HSE Forms
PART 2 - SAFETY PROCEDURES AND ARRANGEMENTS
1.0 FIRE PROTECTION AND ACTION IN THE EVENT OF A FIRE/EMERGENCY 1.1 Purpose
1.2 Objectives
1.3 Responsibilities
1.4 Fire and Emergency
DOCUMENT NO: REC‐RQ‐X‐001 Page 3 of 27
HSE Manual Issue: 01, Rev.: 01, Date: 05‐07‐2012
2.0 FIRST AID 2.1 Objectives
2.2 Responsibilities
3.0 ACCIDENT, INCIDENT AND NEAR MISS INVESTIGATION AND REPORTING
3.1 Injury
3.2 Damage
4.0 VISITING CLIENT SITES
4.1 Introduction
4.2 Site Visit Requirements
5.0 SECURITY
5.1 Objectives
6.0 WASTE MANAGEMENT
6.1 Objectives
6.2 Responsibilities
7.0 OFFICE SAFETY
7.1 Objectives
7.2 Responsibilities
7.3 Procedures
8.0 OCCUPATIONAL HEALTH
8.1 Policy
8.2 Responsibilities
8.3 Health Protection
8.4 Preventive Medicine
8.5 Clinical Services
8.6 Environmental Health
8.7 Sickness Absence
DOCUMENT NO: REC‐RQ‐X‐001 Page 4 of 27
HSE Manual Issue: 01, Rev.: 01, Date: 05‐07‐2012
PART 1 - HEALTH, SAFETY AND ENVIRONMENTAL PROTECTION POLICY
DO
CU
ME
NT
NO
: RE
C-R
Q-X
-00
1 P
ag
e 5
of 2
7
HS
E M
an
ua
l
Issue
: 01
, Re
v.: 0
1, D
ate
: 05
-07
-20
12
DOCUMENT NO: REC‐RQ‐X‐001 Page 6 of 27
HSE Manual Issue: 01, Rev.: 01, Date: 05‐07‐2012
2.0 POLICY OBJECTIVES AND IMPLEMENTATION 2.1 Objectives
Within the framework of the policy and from the starting point of full compliance with
legislative requirements and Company standards Ritaj Engineers & Consultants Strives to:
Prevent accidents
Prevent occupational diseases and promote the good health of its employees
Prevent damage to the environment
Create a healthy and safe work place
Ensure safe working practices
Develop individual personal responsibility for HSE
Require contractors working on behalf of Company to apply suitable HSE standards
Encourage safe driving
Encourage the raising of HSE standards within the industry
2.2 Implementation
The implementation of the policy will cover, but not be limited to, the following aspects: compliance with the requirements of Omani legislation on health, safety and
environmental matters
Application of company standards, specifications and codes of practice
Applying best practicable means to prevent environmental pollution and to minimise any
nuisance to public well being
Establish contingency procedures to minimise harm from accidents
Ensure that clear work instructions and procedures are available with specific regard for
safety and environmental requirements
Provide relevant awareness or skill training for employees to enhance their competence
in emergency response, safety and environmental conservation in the course of their
work
2.3 Established Policies
The company has established policies relating to:
Smoking
Controlled Substances (Drugs and Alcohol Abuse)
Road Safety
2.3.1 Smoking Policy
It is accepted that for the individual, smoking is a choice; smoking does, however, impose
DOCUMENT NO: REC‐RQ‐X‐001 Page 7 of 27
HSE Manual Issue: 01, Rev.: 01, Date: 05‐07‐2012
directly on other people through exhaled smoke.
Incidental smoke is an annoyance to many non smokers and a proven health hazard to all.
Smoking is also a safety (fire) hazard.
In recognition of the above and in particular the rights of non smokers, a no smoking
policy is adopted in Ritaj Engineers & Consultants( REC) such that the working environment
shall be a smoke-free zone. All areas occupied by REC in the building shall be non-smoking
areas by all persons occupying them whether as REC Staff or Visitor.
2.3.2 Controlled Substances (Drugs and Alcohol Abuse) 2.3.2.1 Drug Policy
As a policy, the company is totally committed to maintaining a healthy, effective and safety-
conscious work force. Drugs and other related forms of substance abuse is be viewed
seriously by the Company as it affects performance on the job, the safety of other employees,
the safety of Company's assets, and the safety of the public. The Company wishes to ensure
that all employees share these concerns.
The Company reserves the right to search any employee and his personal belongings, if any
violation is evidenced or in case of doubt.
An employee who violates this policy will be subject to disciplinary action, including
termination of employment.
2.3.2.2 Alcohol Policy
The Company conducts its business maintaining high standards of safety and concern
for the environment and the Company is committed to maintaining a healthy and
productive work place. All employees are expected to share in these objectives.
In the Sultanate of Oman, alcohol or its related products can only be purchased
against a legal ‘Liquor Permit’, which is issued by the Royal Oman Police (ROP) as a
privilege to non-Muslim residents against a guarantee letter given by the company on
behalf of the employee to the ROP. REC reserves the right to give such a letter to any
employee.
The abuse of alcohol can impair performance at work and can be a serious threat to safety
and environment, health and productivity. Hence, the Company aims to minimise the risks to
safety at work.
All employees need to be aware that the Company will regard alcohol consumption or alcohol
dependency seriously when it adversely affects work performance. Employees located in
designated work locations will be subject to more stringent safety standards as follows:
Employees in a designated work location are not allowed to consume or possess
DOCUMENT NO: REC‐RQ‐X‐001 Page 8 of 27
HSE Manual Issue: 01, Rev.: 01, Date: 05‐07‐2012
any alcohol.
Employees holding designated positions are not allowed to consume or possess alcohol
in their work locations.
The Company also reserves the right to search any employee for alcohol in designated
work locations or those holding designated positions in the enforcement of this
Policy.
2.3.2.3 Road Safety Policy
The REC policy on road safety is as follows: To uphold compliance with Omani Road and Traffic Laws
To continuously enhance the road safety of employees during working hours when on
Company business; when travelling to and from work or even outside working
hours
To prevent damage to third parties through business related road use
To extend the promotion of road safety to the immediate families of all employees
In particular, to promote specific awareness to the hazards of driving in the interiors.
2.3.2.4 Public Hygiene Policy
The REC policy on public hygiene is as follows: Don't keep open food in desk drawers
Don't throw food into open waste bins
Don't leave waste food in office after close of business
Dispose of all waste food quickly
2.4 Consultation and Work Force Involvement
The management believes that it is absolutely essential that all personnel contribute their
knowledge and experience in the quest of achieving safe operations. REC therefore
encourages direct and open communications of comments, concerns and opinions about
health, safety and environmental protection by the whole workforce. This applies equally to
contract staff working for, and on behalf of, REC.
REC requires that all personnel recognise health, safety or environmental concerns and bring
these to the attention of the appropriate responsible line management (refer to Section 4.0).
2.5 Communication and Promotion
Health, safety and environmental issues will be communicated to all staff by means of the
following:
HOSAT Tool Box Talks
Posters
Bulletins/Circulars
DOCUMENT NO: REC‐RQ‐X‐001 Page 9 of 27
HSE Manual Issue: 01, Rev.: 01, Date: 05‐07‐2012
Health, Safety and Environmental Awareness promoted downwards by line management
who, in turn, participate in safety meetings
Ritaj Engineers & Consultants has implemented a Home and Office Safety Awareness Teams
(HOSATs). The aim of these teams is to increase the home and office safety awareness
amongst the employees through regular tool box talks covering various HSE topics. These
tool box talks will be designed to ensure that personnel are aware of steps they can take to
make all 24 hours of their day incident-free. The HOSAT Programme is set up under the
direct supervision of the Ritaj Engineers & Consultant’s Management.
The office notice board will carry a copy of the Company Safety Policy and Fire Alarm
Procedures. Posters will be displayed at prominent locations throughout the office. All HSE
related bulletins/circulars will also be displayed on notice boards.
2.6 Work Place Risks
At the office, an assessment will be made of work processes, equipment and materials to
identify situations that put the health and safety of employees (or others), or the environment,
at risk. This will be updated periodically.
Where required, protective equipment and devices will be provided and properly maintained
with clear instructions for use.
2.7 Environmental Protection
REC is committed to protecting the environment and: Increasing awareness for the environment amongst REC staff and contractors
Adherence to Government Decrees, laws or statutes or Client waste management
guidelines
Ensuring site REC-instatement on completion of site activities
Design for the prevention of damage to the environment
2.8 Accidents and Incidents
All accidents, incidents and near misses involving employees or contract staff working for
REC will be reported to the appropriate supervisor. The supervisor will assess the potential
for serious injury or damage using the incident notification Report Form, REC HSE FR-001.
Where a serious potential exists, he will immediately inform the HSE Representative. The
supervisor and HSE Representative will jointly investigate the occurrence and determine:
Immediate causes (unsafe acts and conditions)
The error type
The basic causes
They will also recommend corrective actions to prevent a recurrence. The accident
DOCUMENT NO: REC‐RQ‐X‐001 Page 10 of 27
HSE Manual Issue: 01, Rev.: 01, Date: 05‐07‐2012
investigation report form will be forwarded to the management for review. All accident reports
will be reviewed in the subsequent meeting of the Management.
Any incidents which result in lost work time shall be reported to the Management within 24
hours.
2.9 Emergency Procedures
Within the REC office, contingency plans will be made to meet any foreseeable emergency
situation arising (i.e. fire/accident) and will be communicated to all employees.
First aid provisions will be maintained including: An adequate number of trained first aiders
An adequate number of first aid kits
Adequate provisions for fire prevention will be made, and will include: Periodic fire drills and testing of the alarm system and emergency response plans
Provision of adequate fire fighting facilities appropriate to the hazards and the
locally available emergency services
2.10 Occupational Health Policy
REC will take foremost account of the health and safety of its staff, and in this same
regard protect the environment, prevent pollution, seek to use natural resources
efficiently, and comply fully with the laws and statutes of the Sultanate of Oman.
REC will pursue this policy through management commitment and by encouraging
commitment of individual employees.
Refer to Part 2, Section 8.0 for details.
3.0 SAFETY RESPONSIBILITIES 3.1 Head of Engineering
The Head of Engineer is responsible to the Ritaj Engineers & Consultants (REC) Board for
the implementation of the corporate health, safety and environmental protection policy
throughout the Company. The Head of Engineer shall ensure that:
Appropriate Company resources are allocated to meet the requirements of the policy.
Specific responsibilities for implementation of the policy are assigned to Company
personnel.
The effectiveness of the policy is periodically assessed, to ensure that any necessary
changes are made. The policy should subsequently be assessed to check the
effectiveness of any changes implemented. Such assessments will take account of past
safety and environmental performance and current and future plans for safety and
DOCUMENT NO: REC‐RQ‐X‐001 Page 11 of 27
HSE Manual Issue: 01, Rev.: 01, Date: 05‐07‐2012
environmental developments.
3.2 HSE Representative & Supervisor
The HSE Representative shall: Assist the management in establishing the necessary standards for health and safety.
Investigate all accidents and incidents in conjunction with the appropriate supervisor and
ensure that all approved recommendations are implemented to prevent recurrence.
Advise the management on, and where necessary develop, procedures and programmes
to ensure the effective implementation of this policy.
Provide assistance, information and advice to the management.
Carry out safety audits and inspections as necessary.
3.3 Managers and Supervisors The management and all persons with supervisory roles are responsible for ensuring that all
Company personnel, visitors to Company facilities and all personnel visiting Client facilities for
whom they are responsible, know that they are required to adhere at all times to the Company
Health, Safety and Environmental Protection Policy and all supporting procedures.
In addition, each person shall:
Ensure that the procedures given in Part 2 of this manual are strictly adhered to within
their respective areas of responsibility
Ensure that arrangements for visits to, and work at, Client facilities fully comply with the
policy and are also compliant with any additional requirements of the Client.
Where managers, project engineers or department heads have direct responsibility for
facilities or projects, they must ensure reports are made to the Management on health and
safety activities and performance within their area of responsibility.
All personnel supervising visits to Client's facilities will ensure: Provision of sufficient first aid training and equipment amongst the site team
Adherence to the Client's occupational health and safety standards
Establishment of emergency response plans and procedures and that all personnel know
what to do in an emergency
Maintenance of the Client's and Contractor's camp standards
Adherence to the Site Visit Procedures (Part 2, Section 4.0)
3.4 All Personnel
It is the duty of all Company personnel to take reasonable care of the health and safety of
themselves and of other persons who may be affected by their acts or omissions at work. All
personnel shall:
DOCUMENT NO: REC‐RQ‐X‐001 Page 12 of 27
HSE Manual Issue: 01, Rev.: 01, Date: 05‐07‐2012
Familiarise themselves and Company with the provision of the Health, Safety and
Environmental Protection Policy and any specific rules or procedures (refer to Part 2 of
this manual).
Promptly report any near misses, accidents, incidents, injuries or dangerous occurrences
to their manager/supervisor and co-operate in any investigation.
Co-operate with the management on matters relating to health, safety and environmental
protection.
Ensure that any equipment issued to them, or for which they may be responsible, is
correctly used and properly maintained.
To co-operate with the management or other responsible persons, to ensure compliance
with statutory provisions, local rules and emergency procedures.
To take reasonable care of the health and safety of themselves and/or that of other
persons who may be affected by their actions or omissions at work.
Not intentionally or recklessly interfere with, or misuse, provisions made in the
interests of health, safety or welfare.
Wear protective equipment whenever instructed, or, if it is recommended to do so.
Be responsible for good housekeeping in the area in which they are working.
Immediately report any potential health and safety hazard to their manager /
supervisor.
Ensure the awareness of, and compliance with, this policy and the laws and statutes of
the Sultanate of Oman, and any visitors throughout their presence in the Sultanate of
Oman.
4.0 SAFETY ORGANISATION
The corporate safety organisation is shown in Figure 4.1.
4.1 Safety Policy Committee
The safety policy committee comprises the General Manager, who will act as Chairman,
Personnel Manager, Project Manager, QA / HSE Representative. The committee will monitor
the effectiveness of the health, safety and environmental protection policy on behalf of the
REC Board, and will ensure that any necessary changes are made to eliminate any
deficiencies which are detected.
As a minimum, an annual assessment will be made to review past safety and environmental
performance and current and future plans for safety and environmental development.
5.0 HSE Forms REC HSE‐F‐001 Incident Notification Form
DOCUMENT NO: REC‐RQ‐X‐001 Page 13 of 27
HSE Manual Issue: 01, Rev.: 01, Date: 05‐07‐2012
FIGURE 4.1
CORPORATE SAFETY ORGANISATION
RITAJ Engineers & Consultants
Head of Engineering
HSE REPRESENTATIVE
HEAD OF ENGINEERING DISCIPLINE HEAD
HSE REPRESENTATIVE PROJECT ENGINEERS
HEALTH, SAFETY ANDENVIRONMENTAL
PROTECTION COMMITTEE
FIRE AND FIRST AID OFFICERS
SECRETARY
PROJECT SECRETARY
DOCUMENT NO: REC‐RQ‐X‐001 Page 14 of 27
HSE Manual Issue: 01, Rev.: 01, Date: 05‐07‐2012
PART 2 - SAFETY PROCEDURES AND ARRANGEMENTS
DOCUMENT NO: REC‐RQ‐X‐001 Page 15 of 27
HSE Manual Issue: 01, Rev.: 01, Date: 05‐07‐2012
1.0 FIRE PROTECTION AND ACTION IN THE EVENT OF A FIRE / EMERGENCY 1.1 Purpose
In accordance with the policy for health and safety, REC shall ensure that appropriate action
is taken to minimise the risk of fire and, in the event of an incident, to evacuate the building in
a safe, orderly and timely manner.
1.2 Objectives 1.2.1 Fire Prevention
In order to prevent fires occurring, the following precautions should be taken: Minimise the build-up of combustible materials, such as paper and dust, by regular office
cleaning, regular emptying of rubbish receptacles and the prompt disposal of rubbish from
the premises.
Keep highly flammable material such as photocopy fluids and printer toners away from
any possible sources of ignition in a secure metal cupboard.
Regularly inspect and maintain electrical apparatus, including distribution boards, lighting
and power outlet sockets.
Appropriate training and subsequent diligence by all employees.
Compliance to the non smoking policy.
1.2.2 Early Detection of Fires
The use of automatic smoke detectors linked to the building fire alarm system.
Diligence on behalf of all employees.
Use of manual call points linked to the building fire alarm system.
1.2.3 Minimisation of Hazard and Maximisation of Loss Prevention
Alerting personnel to the fire using the manual call points and alarms bells connected to
the building fire alarm system.
Regular practice of the building evacuation drill.
Keeping all access ways, fire doors and firefighting equipment access clear at all
times.
Providing suitable, regularly maintained portable fire extinguishers to tackle small fires
whilst the fire alarm is being raised and personnel are being evacuated.
1.3 Responsibilities 1.3.1 Management
The enforcement of the fire protection objectives are considered as a line management
function and all supervisors are to ensure that these are met.
To ensure the aims and objectives of the fire protection policy are carried out the
DOCUMENT NO: REC‐RQ‐X‐001 Page 16 of 27
HSE Manual Issue: 01, Rev.: 01, Date: 05‐07‐2012
management shall ensure the following:
All new employees have a safety induction.
Regular fire drills are carried out and recorded.
Regular office inspections are carried out and recorded.
Regular equipment inspections on fire detection, fire fighting and electrical equipment be
carried out and recorded.
1.3.2 Employees and Contractors (Working for REC)
It is the responsibility of all employees to make themselves familiar with, and to follow at all
times, the emergency procedures, act responsibly during drills and emergencies and to
practice good housekeeping in order to reduce the risk of accident, injury or an emergency
occurring.
1.4 Fire and Emergency
In the event that you detect a fire, IMMEDIATELY RAISE THE FIRE ALARM by breaking the
nearest alarm.
1.4.1 Fire-Fighting Equipment
Portable fire extinguishers are located strategically within the office. ALL STAFF MUST
FAMILIARISE THEMSELVES WITH THE LOCATION AND OPERATION OF THIS
EQUIPMENT.
Before using the above equipment, staff must assess the associated danger that they
may confront. UNDER NO CIRCUMSTANCES SHOULD STAFF ENDANGER
THEMSELVES BY TACKLING A FIRE; IF IN DOUBT, EVACUATE THE BUILDING.
1.4.2 Fire Warden
The Company has nominated a fire warden. Outside normal office hours a Senior Staff Member present shall act as Fire Warden.
1.4.3 Fire Alarm
Automatic smoke detectors are linked to the building fire alarm system. In the event of a fire
occurring within the building, the fire alarm bell will start ringing.
1.4.4 Muster (Meeting) Point
The muster (meeting) points in case of fire after evacuating the building are at the following
locations:
Car park infront the building.
DOCUMENT NO: REC‐RQ‐X‐001 Page 17 of 27
HSE Manual Issue: 01, Rev.: 01, Date: 05‐07‐2012
1.4.5 Emergency Evacuation In the event of any emergency evacuation from the building being necessary, all
personnel shall exit via the nearest emergency fire exit and proceed down the stairs to
the muster (meeting) point(s) located in the car park (as detailed at 1.4.4). Avoid
confusion and panic. The locations of the muster (meeting) points are displayed on all
notice boards.
The fire warden shall check with the Discipline Heads/Deputies for completeness of
evacuation.
STAFF MUST FAMILIARISE THEMSELVES WITH THE FIRE EXIT LOCATIONS.
The LIFTS MUST NOT BE USED during emergency evacuation.
On arrival at the muster (meeting) point, all personnel should group themselves
according to their discipline; the Discipline Head (DH) will then check that all the
personnel for whom he is responsible are present. Any persons missing shall be
reported to the fire warden who will initiate a further search, and, as necessary, a
rescue.
1.4.6 Fire Exits
All DHs are responsible for ensuring that the fire exits and safety equipment in the immediate
vicinity of their section are not obstructed in any way. Direct access to all fire exits is
essential.
2.0 FIRST AID 2.1 Objectives
The office facilities have a readily accessible basic first aid kits commensurate with the nature
of injuries likely to be sustained.
Inspite of the low risk of injuries there is One Trained First Aider in REC.
2.2 Responsibilities 2.2.1 Management
Provision of first aid facilities and first aid training are considered as a senior management
function, delegated to the Personnel Manager for implementation.
3.0 ACCIDENT, INCIDENT AND NEAR MISS INVESTIGATION AND REPORTING
Every accident, incident or near miss must be reported to the Supervisor, who will assess the
potential seriousness of the occurrence, and decide whether an investigation is necessary as
follows:
DOCUMENT NO: REC‐RQ‐X‐001 Page 18 of 27
HSE Manual Issue: 01, Rev.: 01, Date: 05‐07‐2012
3.1 Injury
Assess the likelihood of recurrence and the number of people who could be injured at any
one time to find the exposure.
Occurrence
No. of People
10+ 3-9 2 1
1/day High High Med Med
1/week High Med Med Med
1/year Med Med Low Low
1/10 years Med Low Very Low Very Low
Assess the injury likely to occur and compare with the exposure to decide whether the investigation is
necessary.
Injury High Med Low Very Low
Major Yes Yes Yes Yes
Serious Yes Yes Yes No
Minor Yes Yes No No
Insignificant Yes No No No
3.2 Damage Assess the likelihood of recurrence and the likely amount of damage to determine whether an
investigation is necessary.
Damage 1/day 1/week 1/year 1/10 years
> RO 50,000 Yes Yes Yes Yes
RO 5,000 to RO 50,000
Yes Yes Yes No
RO 500 to RO 5,000 Yes Yes No No
< RO 500 Yes Yes No No
All incidents which warrant an investigation will be reported to the HSE Representative
who will keep a log of all investigated accidents, incidents and near misses.
The HSE Representative will investigate the events determining the immediate causes
(unsafe acts and conditions), the error type and the basic causes.
DOCUMENT NO: REC‐RQ‐X‐001 Page 19 of 27
HSE Manual Issue: 01, Rev.: 01, Date: 05‐07‐2012
The HSE Representative will recommend actions to prevent a recurrence and complete an
accident investigation report form, which will be forwarded to the appointed Administrator,
who will review the report and accept or modify the recommendations.
The report will then be reviewed by the General Manager.
The HSE Representative will monitor the implementation of the agreed recommendations,
reporting progress monthly to the appointed Administrator.
Any incidents which result in lost work time shall be reported to the Management within 24
hours.
4.0 VISITING CLIENT SITES 4.1 Introduction
Prior to visiting Client work sites, the Project Engineer (PE) shall ensure that all arrangements
have been made. This includes:
provision of suitable means of transport to site (as far as possible, for interior sites, this
shall be by air)
provision of suitable means of transport whist at site
provision of suitable accommodation at site, if required
holding a pre site visit safety meeting with the personnel concerned to address all
arrangements and any special requirements
4.2 Site Visit Requirements
Only personnel who have received the specified site induction courses and have been issued
with specified permits may visit a Client's work site.
Arrangements shall be confirmed in writing before any site visit, and a list of names of all
visitors must be provided to the Client.
All REC personnel shall take with them a safety hat and safety boots. For interior sites,
personnel shall take coveralls.
No prohibited items may be taken on site. This includes alcohol, non approved drugs,
firearms, offensive weapons, gas cigarette lighters, non safety matches or explosive
devices.
All hazardous materials shall be approved by the Client before being taken into a site.
Personnel shall obtain any necessary permits to work before entering site or starting work
(including camera permits).
DOCUMENT NO: REC‐RQ‐X‐001 Page 20 of 27
HSE Manual Issue: 01, Rev.: 01, Date: 05‐07‐2012
Personnel shall take with them and use any necessary protective equipment required to carry
out their job.
Personnel shall use any safety equipment or devices provided for their protection by the
Client and be familiar with and follow all safety procedures and instructions.
Personnel shall be alert for any hazards due to hazardous materials, falling objects, slips or
trips or moving equipment, radiation areas, etc.
Personnel shall be fully conversant with the emergency alarms and procedures for the site
before they agree to be left unaccompanied by site personnel.
Personnel shall not touch any equipment tools or facilities which they are not specifically
authorised to use.
Personnel shall complete all necessary actions before leaving site, including:
Necessary persons informed
Permits signed off
Equipment returned
Work or site tidied
Journey management systems completed
5.0 SECURITY 5.1 Objectives
To protect Company assets from security threats by adopting appropriate protective
measures commensurate with the risks. This shall be achieved by ensuring the
following:
Note: The term asset shall mean equipment, information, personnel or reputation belonging
to, or associated with, the Company.
All employees are made aware of the requirement for security and the security measures.
All visitors are signed in and out of the office and are escorted whilst in the office.
All company movable assets are centrally registered which indicates the description, serial
number, current location, value and insured value.
All commercial sensitive or personnel confidential material is kept locked away whilst not in
use and is given restricted access on a strictly 'need-to-know' basis.
All commercial sensitive or personnel confidential material is disposed of using a shredder by
those authorised to handle such material.
DOCUMENT NO: REC‐RQ‐X‐001 Page 21 of 27
HSE Manual Issue: 01, Rev.: 01, Date: 05‐07‐2012
All moneys such as petty cash held on the premises are kept to a minimum and kept secure.
All data is regularly backed-up.
All software is checked for viruses, use of unauthorised software such as games and the like
is strictly forbidden on Company machines due to risk of cross infection. All data exchanges
with external services is through a controlled mechanism with virus checking of the exchange
media.
Third party access to PCs shall only be allowed if there is a clear business requirement and
such access has been risk assessed and appropriate measures, such as data back-up, taken.
Change control procedures must be used to control changes to software. All commercial transactions between the Company and others must be properly recorded in
the Company accounts.
The use of any Company asset for personal gain or benefit is strictly prohibited. Employees shall not accept any gift or entertainment which may in any way influence decision
making or recommendations.
Employees shall not indulge in bribery. Access to Company property (office, home or car) is kept locked and access is via numbered
and controlled keys.
Wilful misuse, damage, theft arson, unauthorised access, fraud or other illegal activities are
reported to line management.
Ensuring that all hazardous chemicals are handled in strict accordance with manufacturer’s
procedures.
6.0 WASTE MANAGEMENT 6.1 Objectives
The objectives of the waste management policy are to minimise the danger to the health of
employees or the general public, and to minimise the impact on the environment by ensuring:
No hazardous material is disposed of via the public waste disposal system.
Paper is used on both sides; by recycling used paper for rough working, check prints and
the like, and by using double sided photocopying.
The Company and employees join any National, or other, recycle programme should
these become available
REC employees are pro-active in their approach to waste management, in the
DOCUMENT NO: REC‐RQ‐X‐001 Page 22 of 27
HSE Manual Issue: 01, Rev.: 01, Date: 05‐07‐2012
office, at home, in all aspects of design and in dealings with Clients, suppliers and sub-
contractors
Environmental impact assessment techniques are used during design
That the disposal of hazardous material such as chemicals, radioactive sources is in strict
accordance with manufacturer's instruction and relevant Company, National and
International procedures
Adherence to any Client waste management system
Waste charts detailing; type of waste, hazardous category, waste source, disposal
options, are generated for each type of waste
6.2 Responsibilities 6.2.1 Management
It is recognised that any Company 'green' image is largely set by the vigour in which senior
management push the waste management policy. Therefore, the success of implementing
the policy is considered as a management function.
6.2.2 Employees
All employees have a legal and moral responsibility in the implementation of the intent
of the Company waste management policy.
7.0 OFFICE SAFETY 7.1 Purpose
In accordance with the Policy for Health and Safety, REC shall ensure that all hazards
associated with REC activities are identified and that controls are put in place to contain and
mitigate them.
7.2 Responsibilities
REC functions in an office environment except when personnel are visiting Client sites. If a
REC employee or contractor observes an unsafe/unacceptable situation he shall bring it to
the attention of a supervising manager, and if it is on a Client’s premises, the Client’s
representative for the REC contract shall be informed. The supervising manager is required to
investigate the circumstances and satisfy himself that the situation has been adequately dealt
with. If not, he should inform the HSE Representative, who will pursue the matter to
resolution.
7.3 Procedures
The following table lists all the currently identified hazards involved in REC activities,
and controls that are in place to contain and mitigate the hazards. Responsibilities
are placed on all employees in the health, safety and environmental protection policy
to adhere to these procedures and on supervising managers to monitor that
DOCUMENT NO: REC‐RQ‐X‐001 Page 23 of 27
HSE Manual Issue: 01, Rev.: 01, Date: 05‐07‐2012
personnel are indeed following the procedures. To assist in this process, all new REC
personnel visiting Client sites are given an induction briefing or course by the Client
and are required to adhere to the Client’s rules and regulations and the site visiting
procedures.
MAJOR HAZARDS CONTROLS IN PLACE
Electricity
Where possible, electrical equipment is purchased which meets
International safety standards. All electric leads are inspected
on an annual basis.
Any electrical cables which cross walkways or access routes are
protected by cable protectors. Cube type multiway adapters are
not permitted and only in-line adapters are used.
Chemicals
Safety data sheets are obtained for all chemicals purchased for
use in the office. The data sheets are held by the HSE
Representative. A copy of the appropriate data sheet is provided
to all users along with the specified personal protection
equipment.
Cabinets
Tall cabinets and cupboards are stabilised to prevent falling
over by being wedged at the front, bolted to the wall or each
other or being designed to allow only 1 drawer to be opened at a
time.
Fire
The office has a no smoking policy. Fire extinguishers and hose
reels are provided throughout the office facilities. Fire
emergency procedures are posted in the offices and all new
employees are informed regarding the emergency procedure
and the use of fire extinguishers during their HSE Induction.
Manual Handling Multiple paper reams and drinking water bottles are moved
using trolleys and elevators to their places of use.
HVAC Hazards
The HVAC system is maintained by the building owner who has
assured REC that the system is checked and inspected
periodically.
Malicious Damage
All visitors to the offices are signed in and out and accompanied
at all times by REC personnel. Terminated employees are not
allowed unsupervised access to the office.
Minor Injuries First aid facilities are provided in the office
Display Screen Equipment
(DSE)
All DSE is purchased from reputable manufacturers and meet
relevant International safety standards. Where practicable, DSE
screens are positioned to avoid glare and reflections. Where
necessary, windows are fitted with blinds and supplementary
screens are supplied.
Vermin Public hygiene
DOCUMENT NO: REC‐RQ‐X‐001 Page 24 of 27
HSE Manual Issue: 01, Rev.: 01, Date: 05‐07‐2012
PROJECT DESIGN SAFETY
Inadequate Design Supplied to
Client
The project management system is designed to ensure that all
projects are carried out to an acceptable standard - A Project
Engineer co-ordinates all work on a project ensuring that
competent personnel carry out and validate the work. The
Discipline Heads functionally supervise and check the work
carried out by the appropriate engineers and draftsmen. The QA
system ensures that all work is checked and approved at an
agreed level in the organisation prior to issue to the Client.
Appropriate safety techniques are applied to all projects, eg.
HAZID, HAZOP, SAFOP, QRA, simulation / modeling etc. and are
implemented in an auditable manner utilizing the QA
procedures.
SITE VISITS
General Hazards
All personnel are required to wear hard hats, safety boots and
are encouraged to wear coveralls during site visits. All
personnel undertake a safety induction course. All personnel
are subject to a safety briefing prior to site visits.
H2S
All personnel who are required to visit sour site must attend an
H2S awareness course and be in possession of a current H2S
awareness course certificate. The appropriate safety equipment
is issued at site.
Driving to Site Ritaj Engineers & Consultants has a Journey Management
Procedure which will be followed.
8.0 OCCUPATIONAL HEALTH
8.1 Policy
REC will take foremost account of the health and safety of its staff, protect the environment,
prevent pollution and seek to use natural resources efficiently, and comply fully with the laws
and statutes of the Sultanate of Oman in this regard.
REC will pursue this policy through management commitment and by the commitment of
individual employees.
8.2 Responsibilities 8.2.1 Management
Occupational health is seen as a line responsibility and as such management shall be
responsible for:
DOCUMENT NO: REC‐RQ‐X‐001 Page 25 of 27
HSE Manual Issue: 01, Rev.: 01, Date: 05‐07‐2012
Preparation and implementation of a program to address occupational health
management.
Provision of adequate resources for effective management of occupational health.
Periodic review to monitor activities and identify areas where performance may be
improved.
Ensuring that health hazards are identified and that procedures are prepared to control
such hazards.
Ensuring that all personnel are aware of the risks and hazards, are correctly trained
to deal with these hazards and are familiar with the procedures for the control of hazards.
8.2.2 Supervisor
Occupational health is seen as a line responsibility and as such supervisors shall be
responsible for:
Ensuring that, whilst on third party sites, all personnel have the required training and that
appropriate personal protective equipment is worn.
Ensuring that all work carried out under their supervision is performed with due attention
being given to the protection of the health of personnel.
Ensuring that the workplace is kept clean and that any potential health hazards have
been identified and suitably controlled.
8.2.3 Employees
Employees are responsible for: Advising their immediate Supervisor of any hazard whether it be ill health, defective
protective equipment, or any unsafe situation that may affect their own or others health.
Adhering to Company, and when at third party sites, third party Company guidance in
order to minimise adverse health effects.
Ensuring adherence to site working practices and wearing personal protective equipment.
8.3 Health Protection 8.3.1 Introduction
Health protection at work consists of the identification of hazards and the subsequent
prevention or control of the exposure to those hazards. These hazards may be chemical,
radioactive, physical or biological. All personnel who may be at risk must be identified and
appropriate procedures and controls implemented.
8.3.2 Health Risk Management
To address this subject the following need to be considered:
Health hazard identification - an inventory is required to identify all hazards to which
personnel may be exposed whilst at work.
DOCUMENT NO: REC‐RQ‐X‐001 Page 26 of 27
HSE Manual Issue: 01, Rev.: 01, Date: 05‐07‐2012
Health risk assessment - following the hazard identification each job should be subjected
to an assessment to determine the risks associated with exposure to hazards and the
controls required for the risk.
Control of exposure - exposure to chemical, radioactive, physical and biological hazards
should be eliminated or controlled.
The method of control of exposure adopted depends on the severity of the risk to be
controlled and the consequences of failure to exert adequate control. One or more of the
following techniques should be used:
Elimination of the hazard
Substitution of the hazard by a material of lower inherent hazard − procedural
Personal protective equipment
8.3.3 Information and Training
All employees and contractors working for REC must be given information regarding the
hazards to which they may be exposed at work.
They shall be trained in methods of avoiding harmful exposure and what they can do to limit
the effects. Where applicable safe operating procedures shall be prepared and distributed to
the employees concerned.
Hazard information should be obtained from suppliers and be validated prior to distribution.
8.4 Preventive Medicine 8.4.1 Pre-Employment Examinations
REC policy is to conduct a pre-employment medical where the health of an individual may be
the subject of concern during the interview process.
8.4.2 Routine Medical Examinations
All expatriate employees are required by the Sultanate of Oman Labour Law to undergo a
medical examination every year, before Labour Permits may be renewed.
The requirement for routine medical examinations for Omanis shall be in response to their job
and age.
REC does not require its expatriate employees or their families to undergo routine medical
examinations but this is encouraged as part of the promotion of individual's health and well
being.
8.4.4 Employment of the Disabled
REC operate an open policy on the employment of the disabled. Medical assessment of
DOCUMENT NO: REC‐RQ‐X‐001 Page 27 of 27
HSE Manual Issue: 01, Rev.: 01, Date: 05‐07‐2012
disabled employees will focus on maximising their abilities.
8.4.5 Record Keeping
Personal records containing details of medical examinations, absence due to sickness and
medical treatment are confidential and with access on a strictly "need to know" basis.
8.5 Clinical Services 8.5.1 First Aid
Line management is responsible for ensuring the adequacy and quality of first aiders and first
aid kits.
8.5.2 Diagnostic and Treatment Services
Dental and medical services are available in the Sultanate of Oman and are not supplied by
REC.
8.5.3 Preventive Services
Immunisation is essential in the combat of infectious diseases and forms a key part of
preventive medicine.
It is up to individual employees to ensure that the required immunisation for Oman and visiting
countries is kept current.
Malaria prophylactics are advised for all persons from non-malarial zones who are living in, or
visiting Oman.
8.6 Public Health
Environmental health is the control of the living environment. Key elements include the
following:
Standard of Drinking Water
Food Hygiene
Waste Disposal
Pest Control
8.7 Sickness Absence
There are very few illnesses or injuries that absolutely preclude working. However there are
many that influence the employee’s ability to perform safely or productively.
Oman Labour Law (Article 32) states that all companies shall keep a personal file of all
employees containing details of sickness absence. To comply with this REC keeps a record
of sickness absence for all employees.
Attachment - 4
ATTACHMENT – 4
HSE RECORDS
Attachment - 5
HSE Data Descriptions / Year Year 2014
Total Man-hours Worked 140,560
Total Fatalities (FTL) 0
Total LTI’s 0
Total Reportable Cases (TRC’s) 0
Total Reportable Occupational Illness cases (TROI's) 0
Total Asset Damage Incidents 0
Total Environmental Impact Accidents (EIA’s) 0
Total Near Miss / Dangerous Occurrence incidents 0
Total Road Traffic Accidents (RTA’s) 4
Total Kilometers Driven 5,000,000
Lost Time Injury Frequency (LTIF) 0
= (LTI * 100,000 / Man-hours)
Total Reportable Cases Frequency (TRCF) 0
= (TRC * 100,000 / Man-hours)
Total Reportable Occupational Illness Frequency 0.00
= (TROI * 100,000 / Man-hours)
Road Traffic Accident Frequency (RTAF) 0.10
= (RTA * 100,000 / Man-hours)
Attachment - 5
HSE Data Descriptions / Year
Year 2016
Total Man‐hours Worked 110000
Total Fatalities (FTL) 0
Total LTI’s 0
Total Reportable Cases (TRC’s) 0
Total Reportable Occupational Illness cases (TROI's) 0
Total Asset Damage Incidents 0
Total Environmental Impact Accidents (EIA’s) 0
Total Near Miss / Dangerous Occurrence incidents 0
Total Road Traffic Accidents (RTA’s) 0
Total Kilometers Driven 90000
Lost Time Injury free days 365
Lost Time Injury Frequency (LTIF) 0
= (LTI * 100,000 / Man‐hours)
Total Reportable Cases Frequency (TRCF)0
= (TRC * 100,000 / Man‐hours)
Total Reportable Occupational Illness Frequency0.00
= (TROI * 100,000 / Man‐hours)
Road Traffic Accident Frequency (RTAF)0
= (RTA * 100,000 / Man‐hours)
Attachment - 5
ATTACHMENT – 5
UNCONTROLLED COPY OF QA MANUAL
DOCUMENT NO: REC-MQ-Q-001 Page 2 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
CONTENTS
FRONT PAGE AND DOCUMENT REVISION
RECORD CONTENTS
ABBREVATIONS AND DEFINITIONS
1.0 QUALITY POLICY & QUALITY OBJECTIVE
2.0 INTRODUCTION
2.1 General Statement
2.2 Scope
2.3 Revisions Re-Issue and Distribution
2.4 Exclusions
3.0 QUALITY MANAGEMENT SYSTEM
3.1 System Structure
3.2 Ownership
3.3 Company Process Flow Chart
3.4 Project Execution Flow Chart
3.5 System Documentation Structure
4.0 ORGANIZATION
4.1 General
4.2 Authority and Responsibility
5.0 MANAGEMENT RESPONSIBILITY
5.1 Management Commitment
5.2 Customer Focus
5.3 Quality Policy
5.4 Planning Objectives and Targets
5.5 Quality Management Systems Planning
5.6 Management Representative
5.7 Communication and Consultation
5.8 Management Review
6.0 RESOURCE MANAGEMENT
6.1 General
6.2 Infrastructure
6.3 Work Environment
7.0 PRODUCT REALIZATION
7.1 Planning of Product Realization
7.2 Develop Processes
7.3 Project Execution
7.4 Purchasing
7.5 Customer Supplied Product
DOCUMENT NO: REC-MQ-Q-001 Page 3 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
8.0 MEASUREMENT, ANALYSIS AND IMPROVEMENT
8.1 General
8.2 Customer Satisfaction
8.3 Internal and External Audits
8.4 Key Performance Indicators
8.5 Product Quality
8.6 Control of Non-conforming Product
8.7 Analysis of Data
8.8 Improvement
APPENDIX
I Correlation between ISO 9001:2008 and the RITAJ Engineers &
Consultants QMS MANUAL
II Procedure Matrix
III Quality Forms/Records
IV Organization Structure
V Quality Policy
VI Quality Objective
DOCUMENT NO: REC-MQ-Q-001 Page 4 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
ABBREVATIONS AND DEFINITIONS
Audit Systematic, Independent and Documented Examination to determine
whether activities and related results conform to planned arrangements and
whether these arrangements are implemented effectively and are suitable to
achieve stated objectives.
Company RITAJ Engineers & Consultants
Corrective Action The steps taken to prevent the recurrence of a non-conformance by
the elimination of the cause from within the affected work processes.
HOSAT Home and Office Safety Awareness Team
HAZOP Hazard & Operability Study
LAN Local Area Network
Management
Representative That person delegated the responsibility by top management for all quality
related aspects within the Company and in particular the maintenance of the
Quality Management System.
Management Review A formal evaluation by top management of the status and adequacy
of the quality system in relation to quality policy and objectives
Non-conformance The Non-Fulfillment of Quality Management System (QMS) or project
specific requirements.
Owner The person authorized to approve the content of a procedure or manual and
to interpret its intent and application.
Preventive Action The steps taken to prevent a possible non-conformance by the elimination of
the potential cause from within the affected work processes.
Product The result of activities or processes. A product can be a deliverable, design,
service, or a combination often resulting in an operating facility.
Quality All features and characteristics of a product or service that enables it
to satisfy all stated or implied requirements
Quality Assurance(QA) All those planned and systematic actions throughout the organization
necessary to provide adequate confidence that a product or service will
satisfy given requirements for quality
Quality Control The operational techniques and activities that are used to fulfill Requirements
DOCUMENT NO: REC-MQ-Q-001 Page 5 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
for quality. Quality control involves verification activities applied to a product,
such as checking and reviewing
Quality Management That aspect of the overall management function that determines and
implements the quality policies via documented system.
Quality Policy The overall quality intentions and direction of an organization as regards to
quality, as formally expressed by top management in the Quality Assurance
Manual
Quality Management
System The organization structure, responsibilities, procedures, processes and
resources for implementing quality management.
Quality Surveillance The continuing monitoring and verification of the status procedures, methods,
conditions, processes, products and services, and analysis of recorded in
relation to stated reference to ensure that specified requirements for quality
are being met.
Sub-Contractor The potential or actual recipient of a sub-contract to provide services and
probably materials.
Verification Confirmation by examination and provision of objective evidence that the
specified requirements have been fulfilled. Verification of design activities can
include checking, review, and approval.
WAN Wide Area Network
LAN Local Area Network
PLS CADD Power Line System Computer Aided Design and Drafting
STAAD Pro Structural Analysis and Design Engineering Software
DIGSILENT Digital Simulation for Electrical Network
FEED Front End Engineering Design
DOCUMENT NO: REC-MQ-Q-001 Page 6 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
1.0 QUALITY POLICY & QUALITY OBJECTIVE
Refer Quality Policy (Appendix V) & Refer Quality Objective (Appendix VI).
2.0 INTRODUCTION
RITAJ Engineers & Consultants (Formerly Known as RAY International Engineering Division)
specialises in providing development concepts and technical solutions to the oil and gas
industry & utility industry. We challenge ourselves to provide the best business solution to
meet each client requirement through the provision of ‘best in class’ resources and
exceptional performance.
RITAJ’s capability covers the full range of Engineering Disciplines, FEED, Detailed Design
and Feasibility Studies.
RITAJ's philosophy is to provide innovative, cost effective solutions, on time and inside
budget, and to develop a relationship with our clients of mutual respect. Our objective is to
ensure that the company's professional approach places RITAJ on the list of potential
partners / suppliers whenever clients consider new tasks.
Our success is based on a professional approach and close working relationships with our
clients. We pride ourselves on our flexibility and responsiveness. We have the people,
systems, and procedures that enable us to execute a full range of projects from very small
studies to major world-scale developments. A measure of our success is the volume of
business we win with existing clients through ongoing relationships.
RITAJ has also mobilized personnel from overseas Engineering specialists on short-term
assignments in order to execute specific ad-hoc services where those resources/ expertise
are not available in Oman.
2.1 General Statement
The management of quality is fundamental to all work undertaken by RITAJ Engineers &
Consultants and is practiced by all personnel in their daily activities.
Quality is enhanced by working in a systematic manner to formalised processes via
associated procedures designed to eliminate the occurrence of deficiencies. To promote
uniformity of working methods throughout, certain procedures fundamental to RITAJ
Engineers & Consultants shall be implemented at all times.
The Quality Management System is organized to involve every department function and
process and thus commits all Company staff to meeting the requirements of our Customers
and contracts.
DOCUMENT NO: REC-MQ-Q-001 Page 7 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
It is the responsibility of individual Managers to compile and implement processes and
procedures, integrate the requirements into the company's regular working methods and
ensure that all such methods are clearly defined and documented. The owners of these
procedures shall carry out reviews.
The General Manager of RITAJ Engineers & Consultants shall regularly review the quality
management system to ensure continuing suitability, adequacy and effectiveness.
Management Review shall be held once in a year and appropriate actions agreed.
The quality system is designed to promote continuous improvement through identification and
elimination of faults. This combined with the planned resource management based upon
market trends and customer feedback ensures that REC maintains a high caliber service.
It shall be the responsibility of the Quality Assurance function to monitor through regular audit
the quality management system in order to verify the ongoing application of the necessary
processes and procedures, and to foster the process of continuous improvement.
2.2 Scope
The scope of the Quality Management System applies to Engineering and Project
Management services to the Oil & Gas and Energy industries.
2.3 Revisions Re-Issue and Distribution
The QA function reviews the QA Manual, processes and the associated procedures
periodically with other disciplines to re-affirm their adequacy and conformity to the current
requirements of the Company. The manual shall be reviewed at least once per year and
revisions shall be made as required to reflect the current business needs. When revised, the
entire manual shall be re-issued.
The document revision records indicates the nature of revisions to the latest issue of the
manual and are clearly marked within documents by a vertical line in the margin on the right
hand side of the page where a change or revision has taken place.
The QA Manager retains a complete list of quality manuals holders / locations together with
the revision records. Revisions and re-issues of the manuals in hardcopy are automatically
distributed by the quality function to all registered holders of controlled copies.
2.4 Exclusions
None
3.0 QUALITY MANAGEMENT SYSTEM
DOCUMENT NO: REC-MQ-Q-001 Page 8 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
3.1 System Structure
The REC QMS has been designed to incorporate existing processes and associated
procedures and practices and meet the requirements of the following:
� Applicable statutory requirements;
� ISO 9001:2008.
The relationships between the specific elements of ISO 9001:2008 and the REC-QMS
Manual are contained in Appendix I
3.2 Ownership
A fundamental principle of the Quality Management System is ownership. The owner
is the person who is directly responsible for the function, process and system element.
Quality Manual - Owned by the Head of Engineering and maintained on his
behalf by the Quality Assurance Manager.
Quality Procedures - Owned by the designated Process Owner and maintained
by the Quality Assurance Manager.
Practices / Guidelines - Owned and maintained by the functional head shown on
the organization chart responsible for that part of the
company business.
Table 2.1 System Processes
Key Process
Engineering Processes
Project Management
Support Process
Business Strategy and Development
Contract Preparation / Handling
Human Resources
Infrastructure Provision
Finance and Accounts
Quality
The processes referenced in Table 2.1 are applicable either to the maintenance of the QMS
or to the execution of projects.
The Procedure Matrix contained in Appendix II, identifies the QA Procedure related to each
process.
DOCUMENT NO: REC-MQ-Q-001 Page 9 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
Figure 3.1 Quality Management System Process Flowchart
Organize Set Objectives
and Targets Corrective
Action
QA Policy
Define Strategy
Management Review
Report / Assess Results
Monitor (Inspect / Audit )
Legislation Review
Customer Satisfaction
Customer Requirements
Plan
Develop Processes
Risk Assessment
Iterative Process
Implement Processes
Business Development
Contract Preparation
Infrastructure Provision
Project Management
Project Services
Engineering
Human Resources
Finance and Accounting
Manage QA
Product
Continuous Performance Improvement
DOCUMENT NO: REC-MQ-Q-001 Page 10 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
Figure 3.2 Project Execution Flowchart
TENDER / PROPOSAL
PRODUCTION
CONTRACT REVIEW
PROJECT START-UP
EXECUTE WORK
PREPARE & CHECK DELIVERABLES
PROJECT COMPLETION
CONTRACT CLOSE-OUT
Invitation to Tender
Tender / Proposal
Contract
CONTROL AND REPORT
PREPARE INVOICES
Final Invoice
PROCURE MATERIALS / TOOLS
Deliverables
Completion Report
Agreed Contract
Key Document
PROJECT PROCESS
Legend :
DOCUMENT NO: REC-MQ-Q-001 Page 11 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
3.3 Company Process Flow Chart
An overall business flowchart is included in Figure 3.1. The system is designed to take
customer requirements, deliver a product that satisfies these requirements and ensure that
continuous improvements are made to system effectiveness. These processes are managed
by RITAJ in accordance with the requirements of the ISO 9001: 2008 International Standard.
NOTE: Processes needed for the quality management system referred to above include
processes for management activities, provision of resources, product realization and
measurement.
3.3.1 Outsourcing
Where the organization chooses to outsource any process that affects product/service
conformity with requirements, the organization ensures control over such processes. Control
of such outsourced processes is identified within the quality management system. RITAJ is
fully responsible for the compliance of outsourcing to the specific requirements.
QMS Document Ref.: REC-RQ-Q-019 Purchasing
REC-RQ-Q-013 Approval of Contractors and
Suppliers
3.4 Project Execution Flow Chart
The Company has a main business process providing Project Management, Design and
Consultancy Services. An overall project execution flowchart is included to illustrate the
processes involved in the provision of the Company services. See Figure 3.2.
3.5 System Documentation Structure
The overall QMS has a hierarchical four part structure:
OVERALL QUALITY MANAGEMENT SYSTEM
1. Manual
2. Procedures
3. Working Practices
4. Forms and Records
DOCUMENT NO: REC-MQ-Q-001 Page 12 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
The four levels of the system interact to provide a structured and comprehensive guide
to the individual, to interfaces, to management control and to the overall business.
3.5.1 Quality Manual
The Quality Manual (this document QMS Manual) is the first part and describes the quality
system and the company structure.
3.5.2 Procedures
The procedures describe the Systems and functions that apply to RITAJ Engineers &
Consultants business. These are documented and identify the purpose, scope,
responsibilities and steps to be taken in carrying out the company's business. The Procedure
Matrix contained in Appendix II.
3.5.3 Working Practices The Working Practices are instructions which support the procedures and detail specific
responsibilities, how and when actions are performed and what materials, devices,
documents and processes are to be used and how control is achieved.
3.5.4 Forms and Records
The forms and records are used to provide assurance/evidence that the required output was
achieved and that the QMS has been implemented.
QMS Document Ref.: REC-RQ-Q-009 Quality Records
4.0 ORGANIZATION
4.1 General
Organization chart, showing direct line management interrelation and interaction for the
various functions within the Company is presented in Appendix III.
4.2 Authority and Responsibility
4.2.1 Head of Engineering
The Head of Engineering is responsible for:
� Ensuring the Company business is developed according to the Business Plan.
� Setting the company policies and directives.
� Ensuring that there are adequate resources.
� Reviewing the Quality Management Systems of the Company with the Manager and
ensuring its overall effectiveness.
DOCUMENT NO: REC-MQ-Q-001 Page 13 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
� The overall quality of work carried out by RITAJ Engineering personnel
assigned to the Engineering group.
� Management of all day-to-day operations of the Project.
� Controlling all technical and commercial matters concerning projects.
� Setting up an adequate project organizational structure for project execution.
� Ensuring that the disciplines are staffed with appropriately qualified personnel.
� Ensuring that all staff working within the Engineering group have access to
approved procedures.
� Ensuring the contractual requirements of the projects are met.
� Customer liaison.
� Reviewing internal audit reports and ensuring suitable corrective actions are carried
out on all non-conformances.
4.2.2 Quality Assurance Manager
The QA Manager represents the HOE as the authority on all quality matters pertinent to the
quality system as established by contract requirements, regulatory requirements and
Company Quality Policy and Procedures. The QA Manager is the Management
Representative on quality and reports directly to the HOE.
The QA Manager has the primary responsibility to structure the QMS to involve all Company
functions to ensure compliance with quality requirements. Specifically, the QA Manager is
responsible for:
� Drafting the policy on quality and ensuring the quality objectives of
RITAJ Engineers & Consultants are implemented and achieved.
� The overall effectiveness and efficiency of the QMS.
� Determining and reporting the principal causes of quality losses and non-
conformances.
� Monitoring the quality system of Company to determine where improvements are
needed and recommending the necessary corrective action.
� Promote the awareness of customers’ requirements throughout the organization.
� The quality of the work that each individual produces (i.e. verifying their own work
by means of a self check).
� Compliance with all approved procedures together with those additionally defined
for the project and any complementary procedures.
DOCUMENT NO: REC-MQ-Q-001 Page 14 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
� Being aware of and keeping up-to-date with approved procedures and practices
and any complementary project procedures
4.2.3 Quality Assurance Personnel
Quality Assurance personnel undertake two roles, for which they are responsible directly to the
QA Manager:
� Internal audits.
� Review of new and revised procedures and practices.
4.2.4 Personnel and Administration Manager The Personnel and Administration Manager reports directly to the HOE for all Company
matters. With regard to quality, the Personnel and Administration Manager is responsible for:
� The quality of the work performed by the Personnel & Administration Group
including recruitment and IT.
� Verifying that approved procedures are adopted within the departments and that any
necessary complementary procedures are raised, updated, approved and
implemented.
� Ensuring that all Personnel and administration Group staff are competent, and
have access to approved procedures.
4.2.5 Finance Manager The Finance Manager reports directly to the HOE for all Company matters. With regard to
quality, the Finance Manager is responsible for:
� The quality of the work performed by the finance and accounts personnel.
� Verifying that approved procedures are adopted within the department and that any
necessary complementary procedures are raised, updated, approved and
implemented.
� Ensuring that all finance, accounts and IT staff are competent, and have access
to approved procedures.
4.2.6 Project Engineer / Discipline Heads
The Project Engineer reports to the HOE for all relevant matters. With regard to quality, the
Project Engineer is responsible for:
� The overall quality of work carried out by RITAJ Engineers & Consultants
personnel assigned to the Project.
� Management of all day-to-day operations of the Project.
� Controlling and co-ordinating all technical and commercial matters
DOCUMENT NO: REC-MQ-Q-001 Page 15 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
concerning projects, and in particular the preparation, issue and implementation
of the Project Quality Plan (PQP).
� Setting up an adequate project organizational structure in order to carry out the
project tasks.
� Ensuring that the project scope of work is executed by appropriately qualified and
experienced discipline staff.
� Ensuring that all staff working on the project have access to approved
procedures.
� Producing any additional procedures and quality plans that are necessary as a
result of project or Customer requirements and ensuring that they are approved
and implemented.
� Ensuring the contractual requirements of the projects are met.
� Customer liaison.
� Reviewing internal audit reports and ensuring suitable corrective actions are
carried out on all non-conformances.
The PE may delegate certain of his duties to a responsible person (usually a Senior Engineer
or Discipline Head).
4.2.7 Discipline Heads
Discipline Heads report to the HOE for the functions and operations of their discipline and are
responsible for:
� The quality of work carried out by personnel within their respective disciplines.
� Managing the work carried out by personnel within their respective disciplines
and achieving their respective project schedule requirements.
� Verifying that approved procedures are adopted within their respective functions
and that all discipline staff have access to these.
� Ensuring that the discipline staff are competent in the application of the approved
procedures.
� Ensuring audit reports and corrective actions applying to their discipline are
properly understood and applied.
� When required the Discipline Head may appoint a responsible person ( usually a
Senior Discipline Engineer) to the position of Lead Discipline Engineer to carry out all,
or some of, the above duties.
� Project duties as delegated by the Project Engineer / Head of Engineering
4.2.8 Senior Discipline Engineers, Discipline Engineers, Senior Designers, Designers,
and Draughts men They report to their respective Discipline Heads and are responsible for: � The quality of the work that each individual produces (i.e. verifying their own work
DOCUMENT NO: REC-MQ-Q-001 Page 16 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
by means of a self check).
� Compliance with all approved procedures together with those additionally defined
for the project and any complementary procedures.
� Being aware of, and keeping up-to-date with approved procedures and practices
and any complementary project procedures.
4.2.9 Personnel & Administration Staff
They report to the Personnel and Administration Manager and are responsible for:
� The quality of the work that each individual produces (i.e. verifying their own work
by means of a self check).
� Compliance with all approved procedures together with those additionally defined
for the project and any complementary procedures.
� Being aware of and keeping up-to-date with approved procedures and practices
and any complementary project procedures.
4.2.10 Finance and Accounts Personnel
They report to the Finance Manager and are responsible for: � The quality of the work that each individual produces (i.e. verifying their own work
by means of a self check).
� Compliance with all approved procedures together with those additionally defined
for the project and any complementary procedures.
� Being aware of and keeping up-to-date with approved procedures and practices
and any complementary project procedures.
4.2.11 Document Controller
They report to the Head of Engineering / Discipline Heads and are responsible for: � Filing of all Tenders, Proposals and Estimates.
� Control of Communications
� Filing of Contract Communications / Documents
� Maintaining Contract Files (Original Client Signed/Approved Contract Document)
� Receive / Register, Contract Documents
� Transmit Signed Contract to Client
� Filing the Signed Contract and Distribute copies to : Admin/Commercial/Project
Review
DOCUMENT NO: REC-MQ-Q-001 Page 17 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
5.0 MANAGEMENT RESPONSIBILITY
5.1 Management Commitment Management at all levels of RITAJ Engineers & Consultants is actively committed to the
achievement of Quality excellence in the conduct of our business, through communication
and co-operation with our employees and others on the project team, it is our goal to ensure
that the Company commitment to Quality excellence is reflected and supported in all areas of
our day to day business and in project activities.
5.2 Customer Focus
The Head of Engineering will ensure that the requirements of the customer are properly
defined and that they are met in order to enhance customer satisfaction. In addition, the
Company will carry out regular customer satisfaction surveys to ensure that customer
requirements are being satisfied.
5.3 Quality Policy The Quality Policy statement is presented in Appendix V of this manual. To implement the policy
the Company will:
� ensure that the deliverable quality is assessed and maintained;
� ensure that the customer opinion is gathered and acted upon suitably;
� ensure that neither safety nor the environment is compromised for commercial
reasons;
� nominate competent persons to undertake QA responsibilities;
� establish, encourage and maintain safe working attitudes and practices
throughout the Company by leadership from all levels of Company management;
and
� ensure that all employees are provided with information, instruction, suitable training and
where necessary, supervised in their duties;
The Quality policy is under continuing review to ensure that it remains valid for all
Company business areas. See Section 5.8 Management Review.
5.4 Planning Objectives and Targets
The Company ensures that documented business / QA objectives and targets are
established and are consistent with the Quality Policy and business plans. The Quality
Objective statement is presented in Appendix VI of this manual. After identifying the overall
objectives, the relevant personnel set targets and develop a time frame for their
completion.
When developing objectives, REC consider;
� financial, operational and business requirements;
DOCUMENT NO: REC-MQ-Q-001 Page 18 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
� legal and other requirements;
� technological options;
� service quality;
� customer requirement / satisfaction; and
� Views of interested parties.
The annual targets are communicated to concerned personnel.
5.5 Quality Management Systems Planning
Planning involves identification of business and QA requirements by continuing review of current
practices, audit findings / recommendations and performance measuring results. From these
reviews, performance standards are set which can be used to measure the effectiveness of
future QA activities. QA procedures are also revised to suit any changes needed to maintain
effectiveness of the QMS.
5.6 Management Representative
The Management Representative is the QA Manager whose responsibilities are detailed in
Section 4.2.2.
5.7 Communication and Consultation
To ensure that effective communication and consultation is maintained between management
and employees for communicating matters relating to the effectiveness of the QMS, a number
of methods are used, viz.:
� Training;
� Meetings;
� HOSAT Tool Box Talks;
� Email;
� Intranet; and
� Posters.
These methods are used to ensure that employees are made aware of:
� policy requirements;
� business plans; and
� QMS performance;
5.8 Management Review
The Head of Engineering and the Quality Assurance Manager hold the Management Review
meeting once a year to assess the QMS and ensure its continuing suitability and
DOCUMENT NO: REC-MQ-Q-001 Page 19 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
effectiveness. The results of all measuring and analysis activities are discussed, taking the
following into account:
� Audit findings;
� Performance measurement results;
� Customer feedback;
� Status of corrective and preventive actions;
� Follow-up from actions of previous management reviews;
� Adequacy of allocated resources;
� Requirement of relevant legislation; and
� Effectiveness of existing arrangements.
The meeting aims to identify where changes are required to:
• The Quality Policy;
• Company Policies;
• The QMS; and
• Objectives and targets.
Where changes have been identified, the HOE will assign responsibilities and allocate
sufficient resources for the changes to take place within a practical time frame. If these
changes require modifications to the QMS or the Quality Policy, the QA Manager will action
them.
QMS Document Ref. REC-RQ-Q-011 Management Review of the Quality
System
6.0 RESOURCE MANAGEMENT 6.1 General
It is Company policy to ensure that personnel who perform tasks that can affect the quality of
the product are competent to do so, on the basis of having adequate qualifications, training and
experience.
QMS Document Ref.: REC-RA-A-009 Human Resources
6.1.1 Personnel Appointments
Criteria for new personnel are determined by the relevant Department Manager /
Discipline Head. A systematic method for identification of personnel, interview and
DOCUMENT NO: REC-MQ-Q-001 Page 20 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
negotiation of contract of employment has been developed and implemented. Employment
contract conditions, mobilization and demobilization of, and regular communication with,
appointees are clearly defined.
QMS Document Ref.: REC-RA-A-002 Handling of CV’s
6.1.2 Training and Competence All personnel within RITAJ Engineers & Consultants attend the following compulsory courses:
� Company induction;
� Quality induction;
� Administration and IT induction;
and HSE Induction;
The Selected personnel attend the following course: � Internal QA Auditors Course.
The Discipline Head is responsible for providing personnel with familiarization on management
systems that impact on their day to day activities. In addition, project personnel are
familiarized with the work scope, prior to commencement, by relevant discipline Engineers.
Implementation of the annual appraisals ensures that the personnel competence is assessed
and reviewed. These reviews ensure is that competence details are updated and the judgments
are made as to whether personnel require training or additional experience in order to
undertake the function for which they are appointed or are being considered.
Records of personnel familiarization and training are retained in the Training file.
QMS Document Ref.: REC-RQ-Q-012 Training
REC-RA-A-006 New Personnel Induction
6.2 Infrastructure
The Head of Engineering determines the infrastructure needed to ensure that the products
and services conform to requirements. This includes building workspace, associated utilities and
all necessary support services such as communications.
Provision of IT infrastructure comprises two fundamental approaches:
1. Provision of a controlled computing environment that covers the PCs and standard
software, LAN & WAN services, administration and security services, backup and
disaster recovery and finally usage policies.
2. Provision of specific or non-standard software, where the decision to obtain the
software as well as the procurement, testing, implementation and the support functions
DOCUMENT NO: REC-MQ-Q-001 Page 21 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
need to be under control.
QMS Document Ref.: REC-RA-A-004 Use of Computers
6.3 Work Environment RITAJ Engineers & Consultants has defined the work environment required to achieve
product and service conformity and relates to those conditions under which work is performed
including physical, environment and other factors (such as noise, temperature, humidity,
lighting or weather). The safety of the workplace is managed in accordance to:
QMS Document Ref.: REC-RQ-X-001 Safety, Health & Environmental
Protection
7.0 PRODUCT REALIZATION 7.1 Planning of Product Realization 7.1.1 Business Planning
The management of RITAJ Engineers & Consultants produces an annual business plan
that is based on the company strategy. These plans outline the short, medium and long-term
goals that relate to parent company strategy, market drivers and market forecasts. These
plans are then sent to the Group Office where they are incorporated into an overall Business
Plan.
7.1.2 Project Planning
Where required, project planning commences at the tender stage where the proposal
Engineering Quality Plan (EQP) is developed. The EQP detail how the QMS is to be implemented
on the project to meet the initially known Customer requirements.
Following contract award, the Project Engineer/Discipline Heads initiates the development of
the EQP to describe how contract specific QMS requirements will be satisfied and
monitored in terms of the organization, resources and controlling procedures. Dependent
on the scope of work, similar planning measures may be required of subcontractors.
QMS Document Ref.: REC-RQ-Q-003 Project Management
7.2 Develop Processes
To ensure that policy requirements are adequately implemented, processes are developed
and Process Owners are assigned, see listing in Section 3.2. Process Owners develop the
necessary procedures to ensure correct implementation of processes. They also carry out
regular reviews to ensure that processes remain suitable for their intended purpose.
DOCUMENT NO: REC-MQ-Q-001 Page 22 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
Where project specific processes are required, the Project Manager, in conjunction with the
QA Manager, will ensure that they are developed, implemented and are suitable for their
intended purpose.
QMS Document Ref.: REC-RQ-Q-008 Registration, Preparation And Control
of Quality Management System
Documents
7.3 Project Execution 7.3.1 Proposals and Tenders
When an enquiry is received from a prospective customer, the enquiry documents are
reviewed to ensure that the requirements are understood and that the necessary information is
available prior to developing the quotation for submission to the prospective customer.
To ensure the timely issue of Company responses to enquiries, a systematic method has
been defined that addresses the responsibilities, tender preparation, review, authorization and
issue to the Customer.
QMS Document Ref.: REC-RQ-Q-001 Proposal Preparation
7.3.2 Contract Review
Upon receipt of contract/order and prior to commencement of any work, the relevant
personnel make provision for a detailed internal review of contract documents.
This review confirms the following criteria: � Work scope
� Customer specifications
� Regulatory requirements
� Relevant national and international standards
� Company standards and procedures.
As a result of the review, any of the above items requiring clarification or amplification will be
raised with the customer. Upon receipt of contract/order, an assessment is undertaken to
confirm the availability of adequate and suitable resources to satisfy contractual
requirements.
QMS Document Ref.: REC-RQ-Q-002 Contract Review
7.3.3 Project Control
The Company has developed processes to ensure that project activities are controlled in a
systematic manner. These activities include work assignment, progress monitoring, reporting,
and authorization of time and money expenditure.
DOCUMENT NO: REC-MQ-Q-001 Page 23 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
QMS Document Ref.: REC-RQ-Q-004 Project Control and Reporting
7.3.4 Sub-Contractor Control
Controls have been implemented to ensure that all Sub-Contractors are approved, selected
and managed in a systematic manner. Sub-Contractors are evaluated according to an
established procedure on the basis of their ability to meet the technical, quality and commercial
requirements of the service requested.
A current list of acceptable Sub-Contractors for services is maintained.
QMS Document Ref.: REC-RQ-Q-013 Approval of Contractors and
Suppliers
7.3.5 Design and Development 7.3.5.1 Design and Development Planning
Various procedures have been implemented to ensure that any design effort is adequately
controlled. Responsibilities are defined for internal and external interfaces to ensure that
necessary information is documented, transmitted and regularly reviewed. The procedures
implemented ensure that questions relating to incomplete, ambiguous or conflicting
requirements are resolved with those responsible for specifying them.
QMS Document Ref.: REC-RQ-Q-004 Project Control and reporting
REC-RA-B-001 Preparation and Control of
Drawings
7.3.5.2 Design and Development Inputs
Responsibilities are also defined for identifying and documenting the design input
requirements.
The basic elements, objectives and constraints specified by the Customer and essential to
RITAJ for carrying out the required services.
The following are the main data to be taken into account:
� The objectives to be met, i.e., functional requirements and expected performances,
� The applicable standards, regulations, norms, specifications, etc. to the latest revision
index,
� The environmental conditions (wind, altitude, temperatures, pressure, humidity, vibration,
constraints, etc.),
� The site conditions: soil characteristics, water table, water analysis, infrastructures if
applicable, nature and characteristics of the utilities available (fluids, electric power,
effluents, etc.),
DOCUMENT NO: REC-MQ-Q-001 Page 24 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
� The operating conditions (start-up, shutdown, exceptional operation, emergency
operation, automation level, etc),
� The imperious conditions, constraints and interfaces related to the facilities and
equipment which may be directly taken in charge by the client and integrated into RITAJ
studies,
� The provisions to be taken for the personnel safety,
� The man-hours budget.
QMS Document Ref.: REC-RA-A-005 Control of Reference Documents and
Standards
REC-RA-B-007 Preparation of Equipment
Specifications
REC-RA-C-001 Preparation and control of
Requisitions
7.3.5.3 Design and Development Outputs
A system exists to verify that the design output meets the design input requirements and
that the design output has been developed against known acceptance criteria, conforms to
appropriate regulatory requirements, and identifies the functional characteristics of the
product which relate to safety or performance.
7.3.5.4 Design and Development Verification Competent personnel who are independent of the original work carry out design verification.
A system to define the level of verification has been implemented. The system includes
controlled measures that may include peer checking, management review, tests and trials,
alternative calculation and comparison with proven designs.
QMS Document Ref.: REC-RQ-Q-005 Control and Verification of
Technical Work
REC-RA-B-005 Design Review Meetings
REC-RA-B-008 Validation of Computer Software
REC-RA-B-006 Calculations
REC-RA-B-009 HAZOP Studies
7.3.6 Design and Development Validation
RITAJ Design and Development Validation shall be carried out by using proven Design
softwares. The following are the Design softwares used:
a) PLS CADD
b) STAAD Pro
c) DIGSILENT
DOCUMENT NO: REC-MQ-Q-001 Page 25 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
7.3.7 Change Control
The Company has implemented a system which controls change to both the contract and the
design. The system ensures that design or scope changes are correctly documented and
approved for action by the authorised person.
If outside of the contracted work scope, then changes are brought to the attention of the
contracting party and authorization for change obtained prior to undertaking the identified
design or contract change.
QMS Document Ref.: REC-RQ-Q-006 Change Control
7.3.8 Document and Data Control Document and data control procedures, including numbering and revision control have been
developed for both corporate and project documentation. Where required, customer
imposed standards will be included under these controls.
Prior to issue, all deliverables are verified and approved by authorized persons, see Section
7.3.9. Standard methods have been defined for incorporating revisions. The authority
approving the original deliverable normally approves revisions and ensures that a record of
changes is maintained. Requests for changes to customer controlled documents, data or
programmes are prepared and submitted as prescribed by the customer.
The issue, recall and control of project deliverables are under the jurisdiction of the Project
Engineer/Discipline Head and a document register is produced to identify document
revision status. The system of document control ensures that essential drawings, technical
requirements, specifications, or any other documents are available at the place of use.
Revised corporate procedures are prepared by Process Owners and distributed by the QA
Department. The system ensures that essential QA documents or information are available at
the place of use. Superseded documents, data or programmes are identified and when not
required, are removed or recalled from point of issue and activity locations.
QMS Document Ref.: REC-RQ-Q-007 Document Control
REC-RA-C-003 Project Filing
REC-RA-A-005 Control of Reference Documents and
Standards
REC-RA-B-004 Identification of Drawings and
Documents
DOCUMENT NO: REC-MQ-Q-001 Page 26 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
7.3.9 Deliverable Production, Review and Approval
All deliverables are subject to verification during preparation and are controlled by appropriate
procedures for checking and approval. Records and data are kept to substantiate that
deliverables are inspected in accordance with specified requirements.
All deliverables resulting from Company contractual activities are checked and approved by
authorized personnel in accordance with procedures. Status is indicated by signature on the
document. Acceptance of final deliverables as ready for issue is indicated by the approval
signature on the deliverable after verifying that all requisite checking stages have been
accepted and signed off.
Software used in the design process is controlled and validated. Where changes are required,
authorized action shall be taken and approved in accordance with procedures, and corrected
deliverables shall be re-issued by the original approval authority.
QMS Document Ref.: REC-RA-B-002 Preparation and Format of
Technical Documents
REC-RA-B-001 Preparation and Control of
Drawings
REC-RA-B-007 Preparation of Equipment
Specifications
REC-RA-C-001 Preparation and control of
Requisitions
REC-RA-B-003 Verification of Technical
Documents
REC-RA-B-008 Validation of Computer Software
7.3.10 Control of Records
Legible quality records are generated and maintained in accordance with the requirements
of the QMS. They identify the item, applicable requirements, checking performed, dates,
results obtained and the feedback on any corrective action.
Quality records are readily retrievable and are reviewed and evaluated by responsible
personnel for the purpose of identifying adverse trends and improving processes.
Records are stored in a suitable environment to minimise deterioration or damage and to
prevent loss. A formal system for the archiving and disposal of records is established.
Records are kept active for the minimum period specified in applicable procedures,
contracts, or other current regulations. Appropriate records are made available to
representatives of the customer upon request.
DOCUMENT NO: REC-MQ-Q-001 Page 27 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
QMS Document Ref.: REC-RQ-Q-009 Quality Records
REC-RA-C-005 Project Archiving and
Retrieval
REC-RA-C-006 Electronic Back Up and
Archival
7.3.11 Project Close-Out
Controls have been developed and implemented to ensure that all work required by the
contract has been completed to the satisfaction of the Customer. These controls also
ensure that Company requirements have been satisfied and that all contractual payments
have been received prior to final close-out.
QMS Document Ref.: REC-RQ-Q-016 Contract Completion
REC-RQ-Q-017 Contract Close-out
7.4 Purchasing Suppliers identified for sourcing of material, equipment and services are evaluated by the
relevant discipline function for technical matters and the QA function prior to inclusion on a list of
recommended suppliers. Responsibilities for purchasing data and approval of same are
defined. Supply of material, equipment and services, is processed only from approved
suppliers or the supplier is evaluated and approved according to an established procedure.
A current list of acceptable suppliers for material, equipment and services is maintained.
Suppliers are re-evaluated as per procedure. Responsibilities for the control of purchase or
agreements for services are defined.
Responsibilities for the identification and specification of purchases or services are
defined, as is the receipt and verification of the purchased material or service.
QMS Document Ref.: REC-RQ-Q-019 Purchasing
REC-RQ-Q-013 Approval of Contractors and
Suppliers
7.5 Customer Supplied Product
Customer supplied product is generally restricted to the supply of design information pre-
existing prior to company involvement. This may be in the form of drawings, software or a
previously completed design. In the event of such supply, REC shall apply the appropriate
control procedures to ensure correct handling and storage, and where possible verify the
product supplied.
DOCUMENT NO: REC-MQ-Q-001 Page 28 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
QMS Document Ref.: REC-RA-A-005 Control of reference documents & standards
REC-RQ-Q-019 Purchasing
8.0 MEASUREMENT, ANALYSIS AND IMPROVEMENT
8.1 General
In order to assess QMS and product conformance, the following processes are used to gather
and analyze performance data:
� Customer Satisfaction;
� QA Audit; and
� Key Performance Indicators (KPI)
Analysis of this information is subsequently presented during the next Management Review
Meeting, unless the results indicate that immediate corrective action is required.
8.2 Customer Satisfaction
The Company implements a process that gathers information regarding the Customer’s
perception of how well the Company has satisfied Customers requirements. Several
methods, both formal and informal, are used for obtaining this information:
� Customer complaints;
� Customer commendations;
� Visit reports;
� Customer satisfaction surveys; and
� Customer Meetings.
Information is collated and analyzed by the HOE and QA Manager in the Management Review
meetings.
QMS Document Ref.: REC-RQ-Q-018 Measurement of Customer
Satisfaction
8.3 Internal and External Audits 8.3.1 Audits
Audits are undertaken as an integral part of an integrated Audit programme. They are
performed internally to evaluate the effectiveness of the Company QMS and externally upon
subcontractors as required.
The QA Manager ensures the establishment and implementation of a QMS audit programme
that objectively evaluates the adequacy of all aspects of the QMS. This programme covers the
DOCUMENT NO: REC-MQ-Q-001 Page 29 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
procedures associated with the Business Processes at least once per year and is reviewed
and approved by the HOE prior to implementation.
Audits are performed in accordance with documented audit procedures on personnel
responsible for the audited area and include an evaluation of:
� Activities, processes, work areas, items and services being produced;
� QMS procedures and practices;
� Documents and records; and
� Effectiveness of previous corrective and preventive actions.
Auditors are selected from trained resources and assigned on an independent basis. The
Audit scope will be determined to cover relevant management system and standard
requirements.
Management of the areas audited are responsible for reviewing, agreeing and correcting
deficiencies detailed in audit reports. All action taken to correct deficiencies is subject to
verification to ensure effectiveness, at which stage related Corrective Action Requests are
closed.
8.3.2 Audit Reporting
Audit reports will summarise the audit activity and include requirements for corrective and
preventive action or recommendations for improvement as needed. Recommendations are
addressed in order to prevent future nonconformity.
Reports are forwarded to the HOE, the managers of the areas assessed, the relevant process
owner and those expected to carry out actions or recommendations.
In addition to the closing out of audit findings by the responsible managers, reports are analyzed
for trends and findings and recommendations are fed back as a part of the periodic status
review.
QMS Document Ref.: REC-RQ-Q-015 Internal Quality Audits
8.4 Key Performance Indicators
Based on the Company's QMS Processes, Key Performance Indicator (KPI) measures are
defined for focus areas identified for a period of time.
The KPI's are reviewed periodically to determine the performance against each stated measure
and suitable actions are initiated by the HOE and QA Manager to enhance the Company's
performance.
DOCUMENT NO: REC-MQ-Q-001 Page 30 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
8.5 Product Quality
Deliverable quality is reviewed during the Engineering Process. Deficiencies in the
deliverables are handled and reported in the System Improvement Reports (SIR) as per QMS
Procedure REC-RQ-Q-010, Control of Non-conformance / Corrective and Preventive Action.
These analyzed for trends and reported in the Management Review of the Quality System.
QMS Document Ref.: REC-RQ-Q-010 Control of Non-conformance /
Corrective and Preventive Action
8.6 Control of Non-conforming Product
Non-conformance is reported when there is a significant deviation from the agreed system,
procedure or specified requirement that affects safety, quality or continuity of the process. The
QA Manager or his delegate is responsible for controlling non-conforming product.
Personnel identifying non-conformance in the processes, ensure that it is clearly described and
notified to the concerned functions and the QA Manager. The Manager of the concerned
function is responsible to resolve non-conformance. Corrective / preventive action shall be
initiated against non-conformances as per documented procedures. The non-conformances
are analysed and discussed in the Management Review meeting.
QMS Document Ref.: REC-RQ-Q-010 Control of Non-conformance /
Corrective and Preventive Action
8.7 Analysis of Data
Data from the following processes are gathered and analyzed to demonstrate the suitability and
effectiveness of the QMS and to evaluate areas of continuous improvement:
� Customer Satisfaction;
� QA and HSE Audit;
� Incident/Injury Reporting and investigation; and
� Deliverable Quality Review.
� Characteristics and trends of processes and products including opportunity for
preventive action.
The analyzed data serves as an input to the Management Review Meetings and the
monitoring of the KPI.
DOCUMENT NO: REC-MQ-Q-001 Page 31 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
8.8 Improvement 8.8.1 Continuous Performance Improvement
The QMS process flowchart shown in Figure 3.1 encompasses a continuous Performance
improvement process, where assessment of results from system monitoring activities is
discussed during the Management Review Meeting and where improvements to the business
and the QMS are decided.
8.8.2 Corrective and Preventive Action
When non-conforming products are detected, the root cause of the non-conformity will be
investigated; a corrective action is selected in balance with the associated risks. Corrective
actions are documented and evaluated for effectiveness and, if necessary, changes made to
procedures and work practices to prevent recurrence.
Preventive action is directed towards eliminating the causes of potential non-conformances.
It shall be to the degree appropriate to the magnitude of the problems encountered. Non-
conformances / observations raised as a result of QMS reviews and audits will be reviewed
by the Management for preventive action, where applicable.
The system is implemented to ensure that customer complaints, failures in personnel
performance, and systematic failures of the QMS and Company management are all
addressed.
QMS Document Ref.: REC-RQ-Q-010 Control of Non-conformance /
Corrective and Preventive Action
DOCUMENT NO: REC-MQ-Q-001 Page 32 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
APPENDIX I
CORRELATION BETWEEN ISO 9001:2008, AND
THE RITAJ ENGINEERS & CONSULTANTS QMS MANUAL
ISO 9001: 2008 REC QMS MANUAL
Description Sec. No. Description Sec. No.
INTRODUCTION
General 0.1
Process approach 0.2
Relationship with ISO 9004 0.3
Compatibility with other 0.4
management systems
SCOPE 1
General 1.1
Application 1.2
NORMATIVE REFERENCE 2 Abbreviation & Definitions Page 4
TERMS AND DEFINITIONS 3 Abbreviation & Definitions Page 4
QUALITY MANAGEMENT 4 QUALITY MANAGEMENT 3.0
SYSTEM SYSTEM
General requirements 4.1 System Structure 3.1
Documentation requirements 4.2
General 4.2.1 System Documentation Structure 3.5
Quality manual 4.2.2 Quality Manual 3.5.1
Control of documents 4.2.3 Document and Data Control 7.3.8
Control of records 4.2.4 Control of Records 7.3.9
MANAGEMENT 5 MANAGEMENT
RESPONSIBILITY RESPONSIBILITY
Management commitment 5.1 Management Commitment 5.1
ORGANIZATION 4.0
Customer focus 5.2 Customer Focus 5.2
Quality policy 5.3 Quality Policy 5.3
Quality Policy Statement 1.0
DOCUMENT NO: REC-MQ-Q-001 Page 33 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
ISO 9001: 2008 REC QMS MANUAL
Description Sec. No. Description Sec. No.
Planning 5.4
Quality objectives 5.4.1 Planning Objectives and Targets 5.4
Quality management system 5.4.2 Quality Management System 5.5
Planning Planning
Responsibility, authority and 5.5
Communication
Responsibility and authority 5.5.1 Authority and Responsibility 4.2
Management representative 5.5.2 Management Representative 5.6
Internal communication 5.5.3 Communication and Consultation 5.7
Management review 5.6 Management Review 5.8
General 5.6.1
Review input 5.6.2
Review output 5.6.3
RESOURCE MANAGEMENT 6 RESOURCE MANAGEMENT 6.0
Provision of resources 6.1 General Manager 4.2.2
Human resources 6.2
General 6.2.1 General 6.1
Competence, awareness and 6.2.2 Training and Competence 6.1.2
training
Infrastructure 6.3 Infrastructure 6.2
Work environment 6.4 Work Environment 6.3
PRODUCT REALIZATION 7 PRODUCT REALIZATION 7.0
Planning of product realization 7.1 Planning of Product 7.1
Realization
Customer-related processes 7.2
Determination of requirements 7.2.1 Proposals & Tenders 7.3.1
related to the product
Review of requirements related to 7.2.2 Contract Review 7.3.2
the product
Customer communication 7.2.3 Customer Focus 4.7
DOCUMENT NO: REC-MQ-Q-001 Page 34 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
ISO 9001: 2008 REC QMS MANUAL
Description Sec. No. Description Sec. No.
Design and development 7.3 Design and Development 7.3.5
Design and development planning 7.3.1 Design and Development
Planning
7.3.5.1
Design and development inputs 7.3.2 Design and Development Inputs 7.3.5.2
Design and development outputs 7.3.3 Design and Development Outputs 7.3.5.3
Design and development review 7.3.4 Deliverable Production Review
and Approval
7.3.9
Design and Development
verification
7.3.5 Design and Development
Verification
7.3.5.4
Design and development
validation
7.3.6 Design and Development
Validation
7.3.6
Control of design and Development
Changes
7.3.7 Change Control 7.3.7
Purchasing 7.4 Purchasing 7.4
Purchasing process 7.4.1
Purchasing information 7.4.2
Verification of purchased product 7.4.3
Production and service 7.5
provision
Control of production and service 7.5.1 Project Execution 7.3
provision
Validation of processes for 7.5.2 Deliverable Production, Review 7.3.9
production and Service provision and Approval
Identification and traceability 7.5.3 Document and Data Control 7.3.8
Customer property 7.5.4 Customer Supplied Product 7.5
Preservation of product 7.5.5 Control of Records 7.3.10
Control of monitoring and 7.6 and Approval 7.3.9
DOCUMENT NO: REC-MQ-Q-001 Page 35 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
ISO 9001: 2008 REC QMS MANUAL
Description Sec. No. Description Sec. No.
MEASUREMENT, ANALYSIS 8 MEASUREMENT, ANALYSIS 8.0
AND IMPROVEMENT AND IMPROVEMENT
General 8.1 General 8.1
Monitoring and measurement 8.2
Customer satisfaction 8.2.1 Customer Satisfaction 8.2
Internal audit 8.2.2 Internal and External Audits 8.3
Monitoring and measurement of 8.2.3 Key Performance Indicator 8.4
processes
Monitoring and measurement of 8.2.4 Product Quality 8.5
product
Control of non-conforming 8.3 Control of Non-conforming 8.6
product Product
Analysis of data 8.4 Analysis of Data 8.7
Improvement 8.5 Improvement 8.8
Continual improvement 8.5.1 Continuous Performance 8.8.1
Improvement
Corrective action 8.5.2 Corrective and Preventive Action 8.8.2
Preventive action 8.5.3 Corrective and Preventive Action 8.8.2
DOCUMENT NO: REC-MQ-Q-001 Page 36 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
APPENDIX II
PROCEDURE MATRIX
Title Procedure No. Process
MANUAL
Quality Assurance Manual REC-MQ-Q-001 Quality
PROCEDURES
Proposal Preparation REC-RQ-Q-001 Project Services
Contract Review REC-RQ-Q-002 Contract Preparation /
Handling
Project Management REC-RQ-Q-003 Project Management
Project Control and Reporting REC-RQ-Q-004 Project Management
Control, Verification and Review of Technical Work REC-RQ-Q-005 Engineering Processes
Change Control REC-RQ-Q-006 Project Management
Document Control REC-RQ-Q-007 Project Services
Registration, Preparation and Control of Quality REC-RQ-Q-008 Quality
Quality Records REC-RQ-Q-009 Quality
Control of Non-Conformance REC-RQ-Q-010 Quality
Management Review of the Quality System REC-RQ-Q-011 Continuous Performance
Improvement
Training REC-RQ-Q-012 Human Resources
Approval of Contractors and Suppliers REC-RQ-Q-013 Quality
Secondments REC-RQ-Q-014 Project Management
Internal Quality Audits REC-RQ-Q-015 Quality
Contract Completion REC-RQ-Q-016 Project Management
Contract Close Out REC-RQ-Q-017 Contract Preparation /
Handling
Measurement of Customer Satisfaction REC-RQ-Q-018 Business Strategy and
Development
Purchasing REC-RQ-Q-019 Project Management
WORKING PRACTICES
Administration Practice
Control of Electronic Documents REC-RA-A-001 Project Services
DOCUMENT NO: REC-MQ-Q-001 Page 37 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
Title Procedure No. Process
Handling of CVs REC-RA-A-002 Human Resources
Control of Communications REC-RA-A-003 Project Services
Use of Computers REC-RA-A-004 Infrastructure Provision
Control of Reference Documents and Standards REC-RA-A-005 Project Services
New Personnel Induction REC-RA-A-006 Human Resources
Control of Computer Viruses REC-RA-A-007 Infrastructure Provision
General Administration REC-RA-A-008 Human Resources
Human Resources REC-RA-A-009 Human Resources
Engineering Practice
Preparation and Control of Drawings REC-RA-B-001 Engineering Processes
Preparation and Format of Technical Documents REC-RA-B-002 Engineering Processes
Verification of Technical Documents REC-RA-B-003 Engineering Processes
Identification, Control and Issue of Documents and
Drawings REC-RA-B-004 Engineering Processes
Design Review Meetings REC-RA-B-005 Engineering Processes
Calculations REC-RA-B-006 Engineering Processes
Preparation of Equipment Specifications REC-RA-B-007 Engineering Processes
Validation of Computer Software REC-RA-B-008 Engineering Processes
HAZOP Studies REC-RA-B-009 Engineering Processes
Project Practice
Preparation and Control of Requisitions REC-RA-C-001 Engineering Processes
Approval of Vendor Drawings and Documents REC-RA-C-002 Engineering Processes
Project Filing REC-RA-C-003 Project Services
Progress Measurement REC-RA-C-004 Project Management
Project Archiving and Retrieval REC-RA-C-005 Project Services
Electronic Back Up and Archiving REC-RA-C-006 Project Services
DOCUMENT NO: REC-MQ-Q-001 Page 38 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
APPENDIX III
QUALITY FORMS / RECORDS
Sl. No. Form Description Form No.
1 Audit Plan REC-FR-001
2 Audit Schedule REC-FR-002
3 Audit Observation Report REC-FR-003
4 QA Car Form REC-FR-004
5 QMS-Improvement/Error/Hazard/Non-Conformity Report REC-FR-005
6 QA Annual CAR Status Log REC-FR-006
7 Improvement Error Hazard Report Status Log REC-FR-007
8 QA Audit Report Status Log Form REC-FR-008
9 Customer Satisfaction Assessment Questionnaire REC-FR-009
10 Customer Contact Schedule REC-FR-010
11 Proposal Authorization Form REC-FR-011
12 Contract/Agreement Review REC-FR-012
13 Job Authorization REC-FR-013
14 Project Start-Up Checklist REC-FR-014
15 Invoice REC-FR-015
16 Project Quality Plan Standard Form REC-FR-016
17 KO Meeting Checklist REC-FR-017
18 Team Briefing Checklist REC-FR-018
19 Calculation Front Sheet REC-FR-019
20 Discipline Calculation Index REC-FR-020
21 Project Status Report REC-FR-021
22 Project Advice Note REC-FR-022
23 PAN Register REC-FR-023
24 Change Advice Note REC-FR-024
25 CAN Register REC-FR-025
DOCUMENT NO: REC-MQ-Q-001 Page 39 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
Sl. No. Form Description Form No.
26 Vendor IDC Routing Sheet REC-FR-026
27 Document Transmittal Advice REC-FR-027
28 Client/Third Party Compliant Register REC-FR-028
29 Minutes of Meeting REC-FR-029
30 Event Attendance Record REC-FR-030
31 Approved Supplier/Contractor List REC-FR-031
32 Project Completion Form REC-FR-032
33 Archive Index REC-FR-033
34 Archived Documents Retrieval Form REC-FR-034
35 Expense Report REC-FR-035
36 Advance Voucher REC-FR-036
37 PO Sign Form REC-FR-037
38 Requisition for Leave REC-FR-038
39 Ticket Booking Request Form REC-FR-039
40 Certificate Request Form REC-FR-040
41 Business Trip Approval Form REC-FR-041
42 Requisition for Business Visa & Undertaking REC-FR-042
43 Requisition for Visa & Undertaking REC-FR-043
44 Hotel Booking Request Form REC-FR-044
45 Vehicle Booking Slip REC-FR-045
46 Purchase Requisition REC-FR-046
47 Material Requisition REC-FR-047
48 Medical Expenses Claim Form REC-FR-048
49 Joining Report (After Leave) REC-FR-049
50 Manpower Request Form REC-FR-050
51 Recruitment Approval Form REC-FR-051
52 Job Description Form REC-FR-052
53 New Employee Joining Report REC-FR-053
DOCUMENT NO: REC-MQ-Q-001 Page 40 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
Sl. No. Form Description Form No.
54 HR Induction Checklist REC-FR-054
55 Job Application Form REC-FR-055
56 Asset Custody Form REC-FR-056
57 Employee Record REC-FR-057
58 Nomination of Life Insurance Benefits REC-FR-058
59 Human Resource Information System(HRIS)-Profile REC-FR-059
60 Employee Transfer Form REC-FR-060
61 Time Sheet REC-FR-061
62 Performance Evaluation REC-FR-062
63 Induction Training Form REC-FR-063
64 Training Feedback Form REC-FR-064
65 Training Proposal Form REC-FR-065
66 Advice of Invoicing REC-FR-066
67 Interview Assessment Sheet REC-FR-067
68 Letter of Undertaking REC-FR-068
69 Supplier Selection Form REC-FR-069
70 Supplier Performance Evaluation REC-FR-070
DOCUMENT NO: REC-MQ-Q-001 Page 41 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
APPENDIX IV
ORGANIZATION STRUCTURE
Venkatesalu TV
Head of Engineering
Senior Document Controller
Jambukesh
Sr. IT Support / Document
Administrator
Lakshmi Narayanan
CEO
Vinit Agarwal
Managing Director
Tameem Al Mahrouqi
HR & Admin
Hisham Al AdiProcurement
Rajesh Bhayani
IT
Nitin Arvind
HSE
Ramesh Sivathanu
Design
Engineering
TBA
Business
Development
Humaid Rashid
PMC
TBA
QA / QC & MR
Nagarajarao
QA / QC Engineer
Vadivel
Mechanical / Piping
TBA
Survey Civil Engineering ElectricalInstrumentation
TBA
HOD (Civil)
Marichamy
Principal Civil
Engineer
Ramesh Kumar
Sr. Design Engineer
Prabhu Shankar
Designer
Ismail Budiye
Designer
Sironmani
Designer
Balaji
Designer
Thulasi
Subramanian
HOD (Electrical)
Sakhti Ramar
Sr. Elec. Engineer
MohanavelSr. Elec. Engineer
Narayanamurthy
Sr. Engineer
TBA
Sr. Engineer
(132 kV)
Sr. Designer
TBA
Sr. Designer
Mathi Venkatesh
Sr. Designer
Muthukumar
Designer
Ganesh Sawant
Sr. Designer
Ramesh
Asst. Engineer
Selva Murugan
Senior Surveyor
Kapilan
Surveyor
Karuppasamy
Process
Lima Khalfan
IT Admin
Rakesh
Receptionist
Sabah
Recruit Co-Ordinator/
Payroll /A/c/
TBA
HR/A/C.
Coordinator
Aisha
Driver
PDO Approved
TBA
Date of Issue : 05-07-2012
Corporate
Group Office
RITAJ Office
HR / ADMIN-
Anwar Al Khamis
Corporate
Group Office
RITAJ Office
Organization Chart
Appendix IV Organization Structure, RITAJ QMS Manual No REC-MQ-Q-001
Elec. Engineer
Mahesh
HSE Advisor
Srinivasan
DOCUMENT NO: REC-MQ-Q-001 Page 42 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
APPENDIX V
QUALITY POLICY
DOCUMENT NO: REC-MQ-Q-001 Page 43 of 43
Company QMS Manual
Issue: 01, Rev.: 01, Date: 05-07-2012
APPENDIX VI
QUALITY OBJECTIVE
Attachment - 6
ATTACHMENT – 6
ORGANIZATION CHART
PROJECT DIVISION
Aneesh AshokProject Manager
Ibrahim al suhuaili Project Engineer
AhlamSr.Document
Controller
Baskaran Civil Engineer-
projects
Nasser HSE Advisor
SanojProject
Engineer
SURVEY DIVISION
Surveyors Designer
HR/ADMIN FINANCEENGINEERING DEPARTMENT
Lakshmi NarayananQC Engineer
Humaid Al Muhaidhri HR / Admin Executive
ArshadAccountant
NajwaHR Assistant /Receptionist
Hamed Al SaadiPRO
Venkatesalu TVGeneral Manager
Karuppasamy
KrishnaMoorthy
Raju
Senthilkumar
IT DEPARTMENT
IT SUPPORTArivazhagan
SEE ANNEXURE - 1
Ali Salim Maskari Project Engineer
Humaid Al Muhaidhri Owner
ZAKIR AL BALUSHIHSE Advisor
SabahDocument Controller
PMC Services
Gireeshan Project Engineer
Selvaraj Civil Engineer-
projects
SanojProject
Engineer
Sudheesh Project Engineer
Abdul Majid Driver
Ibrahim Driver
Shagi DanielOffice Assistant
MohammedTrainee Project
Engineer
ENGINEERING DEPARTMENT
ELECTRICALCIVIL PROCESS MECHANICAL PIPING / PIPELINE
HOD (Electrical) Sakhti Ramar
HOD (Civil) Marichamy
EngineerMariganesh
Sr. EngineerPrabhu Shankar
DesignerIsmail Budiye
DesignerSironmani
DesignerBalaji.V
DesignerBalaji.J
Process Engineer
Lima
Process EngineerZamzam
Principal Mech Engineer
Sunil Gawde
Sridhar Engineer
Kanagaraj Designer
HOD (Piping/Pipeline)
Vinooraj
Balamurugan Engineer
Surrenther Singh
Designer
Process EngineerNaveen
Sr. EngineerT.Kamal
DesignerPrem Pone
Pose
Elec. EngineerMahesh
Sr. Elec. Engineer
Mohanavel
Sr. Elec. Engineer
Kumar
Jr. Elec. Engineer
Arul Prakash
Sr. Electrical Engineer
Gowrisankar
Sr. Designer Kapilan
DesignerPurushotha
man
DesignerJagan
Sr. DesignerRamesh
DesignerDablu
HOD (Process)Ankur Srivastavu
Aisha Abdullah Trainee Engineer
Saleh Designer
Instrumentation
HOD Instrumentation
Praveen Kumar Instrumentation
Engineer
CVs of Senior Personal
ATTACHMENT – 7
MANPOWER LIST & CVs
Attachment-8
ATTACHMENT – 8
RELEVANT PROJECTS AND CONTRACTS CARRIED OUT / ONGOING
LIST OF PROJECTS EXECUTED AND ONGOING
RITAJ's Project Experience List Page 1 of 13 May-2017
Sl.No. Project Reference Client Brief Project Details RITAJ Scope of Work Status
1 MLM-YIB2 and QAPS-SNDC 132kV OHLPDO-C311641 Contractor: Powertech
Construction of 132kv OHL – 100KM and bay extension at substations Detailed Design Engineering Design Completed
2 132kV OHL Design for Rabab Harweel Power Plant & HRSG Project
PDO
Contractor: Al Hassan / Powertech
Construction of 132kV OHL – 158KM Detailed Design Engineering Completed
3
Design Engineering Services for the OHL Design for (A) Fahud Power Station to B Station –Route 1 & Fahud PS to B Station Extension and (B) Amin to STS Camp
PDO,Contractor: Powertech Construction of OHL Detailed Design Engineering Commissioned
4Engineering Services for the 220 & 132kV Double circuit line in the Batinah Coastal Road ( Barka-Wudam As'Sahil Section)
OETC Contractor: GALFAR 220 kV & 132 KV OHL Design. OHL Detailed Design Design Commissioned
5 Design Services For 2nd New OHL And Ext Of Existing OHL At Fuhud Cs
OGC
Contractor: PowertechConstruction of OHL as per PDO Specification Detailed Design Engineering Completed
6
Design Consultancy and Supervision Services for Power Supply to Sultan's Special Force Camp at Haima in Al-Wusta Governorate. (132 & 33kV)
RAECO -64/2012/PDO
Design & Construction Supervision for Suwaihat 132/33kV PDO Substation as per OETC standards.
132kV OHL on Towers as per PDO
Design & Supervision Commissioned
7 33kV Al-Noor Over Head Line PDO Survey & Design of 33kV OHL – 44KM Design for Client Completed
8 Detailed Design for 33kV OHL Road Crossings in South Oman
PDO EMCContractor: WGCCC
Change underground cables to OHL for all the road crossings in South Oman Detailed Design Engineering Completed
A). Electrical -OHL/Survey Projects:
LIST OF PROJECTS EXECUTED AND ONGOING
RITAJ's Project Experience List Page 2 of 13 May-2017
Sl.No. Project Reference Client Brief Project Details RITAJ Scope of Work Status
9 Mawellah New Office Building at Mawalleh Grid SS OETC / Contractor: L&T Detailed Design for new office building at
Mawalleh Grid Station Detailed Design Engineering Completed
10 Design & Survey Works For 33kV OHL RAECo
Design & Survey Works For 33kV OHL in Eight Different Locations in PDO Construction Area in Dhofar & Wusta Governorate.
Design for Client Completed
11 Engineering for ODC Electrical North Oman
PDO Contract-c311/594Contractor: RAY
33kV OHL & Well Hook Ups contract for 4+6 years Engineering Service Ongoing
12 33kV OHL Network Diagram in Rasha, Jalmud & Jawda Field. Petrogas Rima
Route survey & OHL route preparation. Preparation of plan & Profile drawings and sag tension calculation.
Detailed Design Engineering Completed
13 Construction of 132/33 Grid Station at Al-Khamil & Al-Wafi Transmission Line OETC/GALFAR 132kV OHL Survey Survey Completed
14 OHL Topographic Survey for Salalah Wind Farm Tractebel 132kV OHL Survey & Route Drawings Survey & Route Drawing Completed
15 Design & Engineering Services for 33kV OHL for Tatweer Petroleum
Tatweer Petroleum Bahrain Contractor: RAY Construction of 33kV OHL Detailed Design Engineering Completed
16 Pile Foundation Design for OHL Towers for Abu Dhabi
ADCO, Contractor: Ghantoot Construction of 33kV OHL on Towers Pile Foundation Design Completed
17
Consultancy services for study & prepare tender documents for coastal areas at Sur and Jalan BB Ali - Tender No.19/2011
MazoonComplete New Design and Specification for 33 and 11kV OHL as well as LT Line from Sur to Al Ashkara.
Pre bid engineering Completed
LIST OF PROJECTS EXECUTED AND ONGOING
RITAJ's Project Experience List Page 3 of 13 May-2017
Sl.No. Project Reference Client Brief Project Details RITAJ Scope of Work Status
18 Construction of 132/33 Grid Station at Al-Khamil & Al-Wafi Transmission Line OETC/GALFAR 132kV OHL Survey Survey & Route Drawing Completed
19 Electrical Tie-in Consultancy Services at Qarn-Alam for Metering Station at PDO CCED/PDO
Survey, Preparation of OHL Route Drawings, Profile and design including protection setting calculations
Survey & Route Drawing completed
20
* Carryout Relay Co-ordination Study and Preparation of Relay Setting Schedule for 33kV* Auto-reclosers (PMR's) pertaining to Off Plot Delivery Contract Project for PDO
GALFAR/PDOProtection Co-ordination study for 4 Nos. PMR at three different locations under off-plot delivery contract (ODC)
PMR Setting Calculation completed
21
Survey and Design Works for Electrical Distribution network (0.415.11kv and 33kv) at Alwusta Governorate and Dhofar Govt.
RAECODesign & Survey works of 0.415 & 33kV OHL, Preparation of Profile Drawings, Stringing Chart & MTO.
Survey & Route Drawing completed
22
Consultancy services for Asset assessment for the interlinks systems between rural areas electricity company (RAECO) and petroleum development oman (PDO)
RAECO / PDO
Survey, preparations of SLD and route drawing, protection setting calculations and update RAECO Asset and Network database, prepare the standard procedure for RAECO tap off connections from PDO network
Survey & Route Drawing Completed
23GIS field survey and data collection for RAECO distribution networks assets in petroleum development oman (PDO) area
RAECOSurvey, Collection of Data from site, convert to GIS and update the RAECO Geodatabase.
Survey & Route Drawing completed
24 Survey-and-design-works-of-33kv-related-projects-for mazoon-electricity-company Mazoon
Survey, design and drawing & Tender document preparation for 33KV substations and transmission lines and obtaining approvals from authorities
Survey & Route Drawing Ongoing
LIST OF PROJECTS EXECUTED AND ONGOING
RITAJ's Project Experience List Page 4 of 13 May-2017
Sl.No. Project Reference Client Brief Project Details RITAJ Scope of Work Status
25 Construction of 33kV Double Circuit Line MAJAN Tender No. 83/2012
Detail Design for 33kV Double Circuit Line for SOHAR Freezone. Survey & Route Drawing completed
26 Site Survey for Data Center Project Huawei Tech. Investment (Oman) LLC Survey, design and drawing Survey & Route Drawing completed
1 132kV OHL Reinforcement Yibal 2PS – Fahud - NAHADA –
PDO- Contract No. C31/1255,Contractor: Powertech
* 132 KV Switchyard Design in Yibal, Fahud and Nahada * Protection Study* Design of 132kV -140 Km OHL in Steel Tower and Concrete Pole
Detailed Design Engineering for 132kV Bay Extension (inclusive of Relay setting calculations)
Completed
2 132kV Nimr Generation Substation Upgrade
PDO- Contract No. C31/1311Contractor: L&T
* 132 KV Switchyard Design in Nimr Central & General Substation.* Protection Study* Design of 132kV -70 Km OHL in Steel Tower and Concrete Pole
Detailed Design Engineering Completed
3
Detailed Design Works for Construction of New 132kV Grid Station at Dil Abdulsalam (DAS) and Suwaiq as per the attached BOQ, Scope of Work & BOQ.
OETC-112/2015 /Contractor: L&T
EPC for Two grid stations (Dil Abdulsalam and Suwaiq)
Detailed Design Engineering for two Entire substations
95% Design Completed
4Detailed Design for Upgrade of Mawalleh North Grid Station to 2x125MVA, 132/33kV Grid Station.
OETC-93/2015 /Contractor: BEC
Upgrade of existing Mawalleh Grid Station from 2x50MVA to 2x125MVA
Detailed Design Engineering for substation upgrade Completed
5Design & Engineering for construction of 3x20 mva, 33/11kv primary substation at jabal seiffah
MEDC / Contractor: MODERN CENTER
Detailed design for Primary substation including protection calculations
Detailed Design for 33kV Multi Circuit OHL on Steel Towers (132kV Specification)
Detailed Design Engineering Completed
B). Electrical -Primary Substation, Grid Station Projects:
LIST OF PROJECTS EXECUTED AND ONGOING
RITAJ's Project Experience List Page 5 of 13 May-2017
Sl.No. Project Reference Client Brief Project Details RITAJ Scope of Work Status
6 Design of 33kV Projects for Mazoon – 2 years contract Mazoon Electricity Survey, Design & Tender Documents for
33kV Substation and OHL Design for Client Ongoing
7Detail design & Engineering Services for 33/11kV 2x20MVA Substation at Duqm Port Facilities
RAECO / AL WATANYIAH UNITED Tender No:330/2011
Detail Design Engineering services for Primary Substation, 33kV Cable Feeders including Protection.
Detailed Design Engineering Completed
8 Consultancy Services for Power Upgrading new Regiment Camp at Haima MOD/2013/251 Design and Tender Document Preparation
for upgrading of 33/11kV Substation Pre bid engineering Inprogress
9Construction Supervision of electricity station for OMPC,small arms ammunition factory at samail
OMPC Supervision of 33/11kV Primary Substation & 33kV OHL Construction Supervision Services Completed
10 Detail design & Engineering Services for 33/11kV 2X20MVA Substation at OCEC
BEC / OMRANT.No. 056/2012
Detail Design Engineering services for 2x20MVA Primary Substation, 33kV Cable Feeders including Protection.
Detailed Design Engineering Completed
11Upgrading of Saqsooq Substation from 2x6 MVA to 3x20 MVA Indoor Substation At Barka In S. Bathinah
MAZOON Tender No. 214/2011 Detail Design engineering services for
Primary Substation including Protection. Detailed Design Engineering Completed
12 Engineering Design Services for MJEC-2011-12-Capital Works Program
MAJAN Tender No. 26/2011
* Design & Tender Document Preparation of Shinas 33kV Substation * Design & Tender Document Preparation of TAREEF 33kV Substation * 33kV Double Circuit Line Design for SOHAR Freezone.
Pre bid engineering Completed
13
Consultancy Services for Design and Construction Supervision Services for New Mubayalah South-07-2x20 MVA Primary Substation
Tender No.: MEDC:171/2011
Feed- Tender Document Preparation, Detailed Design Engineering Services & PMC Services for 33kV Substation & OHL.
Pre bid engineering & Supervision Service Completed
LIST OF PROJECTS EXECUTED AND ONGOING
RITAJ's Project Experience List Page 6 of 13 May-2017
Sl.No. Project Reference Client Brief Project Details RITAJ Scope of Work Status
14
Consultancy Services for Design and Construction Supervision Services for New Sayh Dhabi-03-2x20 MVA Primary Substation
Tender No.: MEDC:172/2011
Feed- Tender Document Preparation, Detailed Design Engineering Services & PMC Services for 33kV Substation & OHL.
Pre bid engineering & Supervision Service Completed
15
Consultancy Services for Design & Preparation of Tender Documents for 33kV Feeders from Quriyat Grid Station to Release Load from Jahloot Grid Station.
MEDC / Contractor: MODERN CENTER
Feed- Tender Document Preparation, Detailed Design Engineering Services & PMC Services for 33kV Substation Modification & OHL.
Pre bid engineering Completed
16
Consultancy Service for Design and Supervision Service for Upgrading the Mawalleh South 01 and 02 PSS from 2x20 to 3x20 MVA
MEDC-28/2013
* Design and Construction Supervision for upgrading Mawalleh South 01 and 02 PSS* 33kV Cable Feeders from Mawalleh Grid to Mawalleh South 01 and 02 PSS
Pre bid engineering Completed
17Consultancy Service for Design and Supervision Service for Construction of 2x20 MVA PSS at She-Aldhabi-04
MEDC-30/2013
* Design and Construction Supervision for Saih Dhabi – 04 new PSS* Cable Feeder from new Amerat Grid to Saih Dhabi-04 PSS
Detailed Design Engineering & Supervision Service completed
18
Design & Engineering Services for Project – Relay Replacement in Sohar Grid & SIP-A PSS and One Relay Panel replacement at Buraimi Grid
MAJAN / AFAQ AL MUSANNAH
Detailed design & Protection Setting Calculations for Relay Replacement in Sohar Grid & SIP-A PSS and One Relay Panel replacement at Buraimi Grid
Detailed design & Protection Setting Calculations completed
19
Design & Engineering Services for Project – MJEC Tender No. 72/2012 – Supply, Installation, Testing & Commissioning of 4 Nos. GIS Breakers at Liwa Grid
MAJAN / AFAQ AL MUSANNAH, MJEC Tender No. 72/2012
Detailed design & Protection Setting Calculations for Supply, Installation, Testing & Commissioning of 4 Nos. 33kV GIS Breakers at Liwa Grid
Detailed design & Protection Setting Calculations completed
20 Upgrading of azaiba south 1 primary substation BEC / MEDC Upgrading of 2 x 20MVA Substation into 3
x 20MVA Detailed Design Engineering Completed
21 Construction of 3x20mva primary substation at al khuwair north-1 BEC / MEDC
Detail Design Engineering services for 3x20MVA Primary Substation, 33kV Cable Feeders including Protection.
Detailed Design Engineering Completed
LIST OF PROJECTS EXECUTED AND ONGOING
RITAJ's Project Experience List Page 7 of 13 May-2017
Sl.No. Project Reference Client Brief Project Details RITAJ Scope of Work Status
22
Detailed design for MZEC tender: 86/2013 construction of 2x20mva primary substation (33/11kv) atberkat al mouz in nizwa at al dakhiliyah governorate
ONEIC / Mazoon,Tender: 86/2013
Detailed design for Primary substation including protection calculations Detailed Design Engineering Completed
23Upgradation of al bidooa primary substation from 2x6 mva to 2x20 mva at bahla
Modern Center / MAzoon Detailed design for Primary substation including protection calculations Detailed Design Engineering Completed
24Modern Centre - upgradation of wadi quraiyat primary substation from 2x6 mva to 2x20 mva at bahla
Modern Center / MAzoon Detailed design for Primary substation including protection calculations Detailed Design Engineering Completed
25 Modern centre - construction of 3x20 mva primary subststion at izki heights. Modern Centre / MAzoon Detailed design for Primary substation
including protection calculations Detailed Design Engineering Completed
26 D&E-services-for civil & electrical for medc-71.13 falaj & wattaya project BEC / MEDC
Detailed design Electrical and civil for 11KV switch gear replacement at FALAJ & WATTAYA primary substations.
Detailed Design Engineering Completed
27 Engineering Consultancy for 2x20mva primary substation at nizwa university
MODERN CENTRE / MazoonTender no 137/2013 2x20mva
Detailed design for Primary substation including protection calculations Detailed Design Engineering 95%
28 Detailed design engineering for 2x10mva ss at hanfeet farms RAECO SFO / RAECO Detailed design for Primary substation
including protection calculations Detailed Design Engineering Completed
29Detailed design for installation of 10 numbers 36KV, 20MVAR capacitors banks for Grids substations
MAZOON / BECTtender no. MZEC/10 /2014
Detailed Design for installation of 10 Nos. 33kV Capacitor Banks Detailed Design Engineering Completed
30Design & engineering for construction of al khoudh-06 & Al Hail-03 33/11 kv primary substations
MEDC / RAY Detailed design for Primary substation including protection calculations Detailed Design Engineering Completed
31Design & engineering for construction of 2 primary substations at sumail in dakhiliyah governorate
MAZOON / SFO Detailed design for Primary substation including protection calculations Detailed Design Engineering Completed
LIST OF PROJECTS EXECUTED AND ONGOING
RITAJ's Project Experience List Page 8 of 13 May-2017
Sl.No. Project Reference Client Brief Project Details RITAJ Scope of Work Status
32Design & engineering for construction of 2x20mva primary s/s at al mammora bahla.
MODERN CENTRE / Mazoon
Detailed design for Primary substation including protection calculations Detailed Design Engineering 95%
33Design & engineering for construction of (2x20mva) 33/11kv primary substation at sinaw area
MODERN CENTRE / Mazoon
Detailed design for Primary substation including protection calculations Detailed Design Engineering 95%
34Design and engineering for construction 1x 6mva ,33/11kv primary substations at al saan
DPC / CIVILCO Detailed design for Primary substation including protection calculations Detailed Design Engineering Compleded
35Design and engineering for construction 1x 6mva ,33/11kv primary substations at teetam
DPC / CIVILCO Detailed design for Primary substation including protection calculations Detailed Design Engineering Compleded
36Design and engineering for construction 1x 6mva ,33/11kv primary substations at hakbeet
DPC / CIVILCO Detailed design for Primary substation including protection calculations Detailed Design Engineering Compleded
37Design and engineering for construction of 3x20mva primary substation at ghubrah north 02
MEDC / RAY Detailed design for Primary substation including protection calculations Detailed Design Engineering Completed
38
Design & engineering for Construction Of 2x20 MVA Al Zoubar Primary Substation (33/11kV) at Adam In Dakhliyah Governorate
MZEC/SFO Detailed design for Primary substation including protection calculations Detailed Design Engineering Completed
39
Design & engineering for Upgrading Of Wadi Bani Awf From (1x6MVA) To (2x20MVA) Primary Substation (33/11kv) At Rustaq In South Batinah Governorate
MZEC/SFO Detailed design for Primary substation including protection calculations Detailed Design Engineering Completed
40Design & engineering for Upgrading Of 2x20 MVA To 3x20 MVA Primary Substation at Kamil Primary Substation
MZEC/UEP Detailed design for Primary substation including protection calculations Detailed Design Engineering Completed
41
Design & engineering for Upgrading Of 2x20 MVA To 3x20 MVA Primary Substation At Jaalan Bani Bu Ali Primary Substation(Tender No.Mzec/4/2015)
MZEC/UEP Detailed design for Primary substation including protection calculations Detailed Design Engineering Completed
LIST OF PROJECTS EXECUTED AND ONGOING
RITAJ's Project Experience List Page 9 of 13 May-2017
Sl.No. Project Reference Client Brief Project Details RITAJ Scope of Work Status
42
Design & engineering for construction of 3x20MVA, primary substation at Rusayl-08 (Tender no. 15/2015)
MEDC/MCES Detailed design for Primary substation including protection calculations Detailed Design Engineering Ongoing
43
Design & engineering for Upgrade Hajar Primary Substation 2x6MVA TO 2x20MVA (Dhahirah Governorate)Tender : MJEC/148/2015
MJEC/BEC Detailed design for Primary substation including protection calculations Detailed Design Engineering Completed
44
Design & engineering for Upgrading Khaburah Industrial Estate PSS from 2x6MVA To 2x20MVA With New 33kv Feeder From Khaburah Grid (North Batibah Governorate)Tendor : MJEC/33/2016
MJEC/CONCO Detailed design for Primary substation including protection calculations Detailed Design Engineering Ongoing
45
Construction of 2x20MVA Saih Al Meaiden primary substation (33/11kV) and Upgrading of Qalar Al Awamir (33/11kV) to 2x20MVA at Al-Dakhiliyah Governorate
MEDC
Feed- Tender Document Preparation, Detailed Design Engineering Services & PMC Services for 33kV Substation & cable route.
Pre bid engineering & Supervision Service Ongoing
46
Design & engineering for Construction of 2x20MVA Saih Al Meaiden primary substation (33/11kV) and Upgrading of Qalar Al Awamir (33/11kV) to 2x20MVA at Al-Dakhiliyah Governorate
MZEC/SFO Detailed design for Primary substation including protection calculations Detailed Design Engineering Ongoing
47
Design & engineering for Upgrade Of Al Aqar Primary Substation From 2x6MVATo 2x20MVA in North Batinah Governorate (Tender No : MJEC/35/2016)
MJEC/MCES Detailed design for Primary substation including protection calculations Detailed Design Engineering Ongoing
LIST OF PROJECTS EXECUTED AND ONGOING
RITAJ's Project Experience List Page 10 of 13 May-2017
Sl.No. Project Reference Client Brief Project Details RITAJ Scope of Work Status
48
Design & engineering for Construction of 2x20MVA Al khadhra primary substation (33/11kV) at mudhaibi in north al sharqiyah governorate (Tender no : 28/2016)
MZEC/AFAQ Detailed design for Primary substation including protection calculations Detailed Design Engineering Ongoing
49Design & engineering for Construction of 33KV O/H Line and Switching Station of Adam Air Base (Tender No..21A/2014)
MOD/UEP Detailed design for Primary substation including protection calculations Detailed Design Engineering Completed
50Design & engineering for Construction of a New 33/11 kV Substation for the Extension of Sur Desalination Plant
SHARQIYAH DESALINATION/ AL WATANYAH UNITED ENGG & CONT. CO.LLC
Detailed design for Primary substation including protection calculations Detailed Design Engineering Completed
51
Design and engineering for construction of new al uraiq,badi al moud and diyan primary substations (33/11kv) at suwaiq in north batinah governorate
MODERN CENTRE / Mazoon
Detailed design for Primary substation including protection calculations Detailed Design Engineering 95% Design
Completed
52Construction of 33/11KV 2 X20 MVA Primary Substation Designated As Sahalnoot Ii & As Saada-Ii
Sharikat Fanniya Omaniya (Salalah) LLC
Detailed design for Primary substation including protection calculations Detailed Design Engineering 85% Design
Completed
53 Design Services - 3x20MVA Substation at Mobellah South-08 MEDC / RAY PROJECTS Detailed design for Primary substation Detailed Design Engineering Completed
54 Design Services - 3x20MVA Substation at Al Ansab-04 MEDC / RAY PROJECTS Detailed design for Primary substation Detailed Design Engineering Completed
55 Upgrading of Taimsa Primary substation (33/11kV) to 2x20MVA at Nizwa MZEC / MCES Detailed design for Primary substation Detailed Design Engineering Ongoing
56 Renovation of 2x20MVA Suwaiq primary substation (33/11kV) at Suwaiq MZEC / MCES Detailed design for Primary substation Detailed Design Engineering Ongoing
LIST OF PROJECTS EXECUTED AND ONGOING
RITAJ's Project Experience List Page 11 of 13 May-2017
Sl.No. Project Reference Client Brief Project Details RITAJ Scope of Work Status
57 Construction Of New 2x20MVA Primary Substation (33/11kV) at Kasfah MZEC / MCES Detailed design for Primary substation Detailed Design Engineering Ongoing
58 Palm Mall_RFP For Primary Substaion Consultancy
Engineering Innovation Design & Consulting LLC Detailed design for Primary substation Detailed Design Engineering Completed
59 Construction Supervision Services For Palm Mall Primary Substation
Engineering Innovation Design & Consulting LLC Construction Supervision Services Site Supervision Services Completed
28 New Dhank 33/11kV Substation MJEC-No: 76/2016
Consolidated Power Projects Group Africa LTD
MU 33kV U/G Cable connection for Power supply of New Dhank 33/11kV Substation MJEC-No: 76/2016
Survey & Route Drawing
1 Detailed Design Consultancy For New Qatbeet Power Station
RAECO / GLOBAL CHEMICALS
Detailed design for 4 x 2MW + 2x1MW PowerStation including civil, Electrical, Mechanical, Instrumentation and Process
Detailed Design Engineering Completed
2 Upgrading of Hitam Power Station RAECO / GLOBAL CHEMICALS
Detailed Design for Upgrading Hitam Power Station Detailed Design Engineering Completed
3 Upgrading of Al Andat Power Station in Dhofar Governorate RAECO / SFO Detailed Design for Upgrading Al Andat
Power Station Detailed Design Engineering Completed
4 Construction of new Khasab Power Station RAECO/ AL JOOD
Detailed design for 6 x 13MW PowerStation including civil, Electrical, Mechanical, Instrumentation and Process
Detailed Design Engineering Completed
5 Detailed Design- EPC For Construction Of Masirah New Power Station
RAECO / GLOBAL CHEMICALS
Detailed design for 7 x 8MW + 2x1MW PowerStation including civil, Electrical, Mechanical, Instrumentation and Process
Detailed Design Engineering Completed
C).Power Station Projects:
LIST OF PROJECTS EXECUTED AND ONGOING
RITAJ's Project Experience List Page 12 of 13 May-2017
Sl.No. Project Reference Client Brief Project Details RITAJ Scope of Work Status
6Detailed design and engineering services for Tender no. RAECO-9/2016,AL HIJJ power station at Wusta region
RAECO / GLOBAL CHEMICALS
Detailed Design for Upgrading of Power Station Detailed Design Engineering Ongoing
1
Design Consultancy and Supervision Services for Power Supply to Sultan's Special Force Camp at Haima in Al-Wusta Governorate. (132 & 33kV)
RAECO -64/2012/PDODesign & Construction Supervision for Suwaihat 132/33kV PDO Substation as per OETC standards.
Design & Construction Supervision completed
2Upgrade of Al Tayyeb Primary substation 2x20MVA. Tender : MJEC/200/2015
MJEC/CONCOMU 33kV U/G Cable connection for Power supply of New Dhank 33/11kV Substation MJEC-No: 76/2016
33kV & 11kV CT/VT Sizing and Relay Setting Calculation Completed
3 New Dhank 33/11kV Substation MJEC-No: 76/2016 MJEC/CONCO
MU 33kV U/G Cable connection for Power supply of New Dhank 33/11kV Substation MJEC-No: 76/2016
33kV CT/VT Sizing and Relay Setting Calculation Completed
1 Produced Water Package for OXY OXY Process, Mechanical, C&I Detailed design for OXY mobile produced water package Detailed Design Engineering Completed
2 Engineering services for simsim surge waterflood tank MEDCO / BOGS Detailed Design services for surge water
flood tanks Detailed Design Engineering Completed
3 Review of engineering drawings for petrogas PETROGAS / BOGS Review of Engineering drawings –
Mechanical & Electrical Review engineering Completed
1 Design consultancy and supervision services for compost factory at Thumerait GULF MUSHROOM Civil and Electrical detail design for
proposed compost factory shed Detailed Design Engineering Completed
2 Feasibility study for power supply to Rub Al Khali border post from PDO network. RAECo Feasiblity Study Detailed System study Completed
F). Other specialized Projects:
D).Electrical - Protection studies Project:
E).Oil & Gas Projects:
LIST OF PROJECTS EXECUTED AND ONGOING
RITAJ's Project Experience List Page 13 of 13 May-2017
Sl.No. Project Reference Client Brief Project Details RITAJ Scope of Work Status
3Design & engineering for Solar Power Project at MAF Parking Lot (PDO Contract No.: C212714)
PDO/Elecnor-Ray JV Detailed design for Primary substation including protection calculations Detailed Design Engineering Ongoing
4Updating 33kV OHL Network of Nimr, Marmul & Bahja - ODC South “C-31/1164”
PDO/Al-Turki Asbuilting Asbulting of existing OHL network Ongoing
1 Design of 12 shelters for chemical injection sheds RAY PROJECTS Civil detail design Detailed Design Engineering Completed
2 Preparation Of The Tower Foundation for Al.Noor OHL project
ZAWAWI POWERTECH ENGINEERING LLC Civil detail design Detailed Design Engineering Completed
3Design & engineering services for equipment structure & foundation design and drawing for new bahala pss.
Mazoon/ RAY Civil Design for 33KV 2x 10MVA Outdoor substation Civil Design Completed
G). Civil Projects: