risks and rewards of selling to the government: lessons learned at dia

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Risks and Rewards of Selling to the Government: Lessons Learned at DIA Lewis Shepherd Chief, Requirements & Research Defense Intelligence Agency

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Risks and Rewards of Selling to the Government: Lessons Learned at DIA. Lewis Shepherd Chief, Requirements & Research Defense Intelligence Agency. Challenge: IT for a Loose Global Confederation. Analytical Production Centers (DIA, ONI, NGIC, NASIC, MCIA) Defense Attaches around the globe - PowerPoint PPT Presentation

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Page 1: Risks and Rewards of Selling to the Government:  Lessons Learned at DIA

Risks and Rewards of Selling to the Government:

Lessons Learned at DIA

Lewis ShepherdChief, Requirements & Research

Defense Intelligence Agency

Page 2: Risks and Rewards of Selling to the Government:  Lessons Learned at DIA

• Analytical Production Centers (DIA, ONI, NGIC, NASIC, Analytical Production Centers (DIA, ONI, NGIC, NASIC, MCIA)MCIA)

• Defense Attaches around the globeDefense Attaches around the globe

• Joint Reserve Intelligence CentersJoint Reserve Intelligence Centers

• 11x COCOM Intelligence (Strategic Command, Pacific 11x COCOM Intelligence (Strategic Command, Pacific Command, European Command, etc.)Command, European Command, etc.)

All-Source Fusion and Operational Intelligence All-Source Fusion and Operational Intelligence

Technical and non-technical collectionTechnical and non-technical collection

System Design, Development, Integration, O&MSystem Design, Development, Integration, O&M

Challenge: IT for a Loose Global Challenge: IT for a Loose Global ConfederationConfederation

Page 3: Risks and Rewards of Selling to the Government:  Lessons Learned at DIA

Why We Had to ImproveWhy We Had to Improve

News You Already Know: 9/11 exposed serious problems in Intelligence Community

More News You Know: First years of GWOT (Global War on Terror) and Iraq War exposed serious problems with intelligence support for warfighter

Among the common lessons: Old model of DoD and IC procurement of IT should go the way of the dinosaur

= Over-reliance on large Systems Integrators

= “The F-22 Model”

Page 4: Risks and Rewards of Selling to the Government:  Lessons Learned at DIA

DoDIIS Enterprise:

• $1 billion IT budget

• 20,000 customers

• 80,000 more use our systems

(NSA, CIA, FBI, DHS, etc)

Lesson: Run IT as an EnterpriseLesson: Run IT as an Enterprise

Beginning in 2005: Consolidation of all IT operations for the DoD Intelligence Information System (DoDIIS)

DoDIIS = the “IT arm” of the U.S. General Defense Intelligence Program (GDIP)

Page 5: Risks and Rewards of Selling to the Government:  Lessons Learned at DIA

RR22: the Requirements & Research Group: the Requirements & Research GroupLead theLead the research and evaluation of next-research and evaluation of next-

generation technological solutionsgeneration technological solutions for DoDIIS for DoDIIS requirementsrequirements

Entry Entry Point for all new technologies:Point for all new technologies:H/W, S/W, infrastructure, architecture, standardsH/W, S/W, infrastructure, architecture, standards

Operations modeled on IBM, Microsoft, Google Operations modeled on IBM, Microsoft, Google Research:Research:Centralized control, decentralized execution, virtual Centralized control, decentralized execution, virtual collaboration; Government & contractor staff in 7 collaboration; Government & contractor staff in 7 labs on three continentslabs on three continents

Lesson: Run IT as an Enterprise

Page 6: Risks and Rewards of Selling to the Government:  Lessons Learned at DIA

IT Guidelines for DoDIIS

• Service Oriented Architecture (Web Services)

• Loose Coupling of Applications

• Standards Based (Platforms, Services, Data)

• Data Interoperability and Agility

• Preference for COTS

Page 7: Risks and Rewards of Selling to the Government:  Lessons Learned at DIA

• Each Fall: DoDIIS Industry Day, in Washington Each Fall: DoDIIS Industry Day, in Washington - and a follow-on Technology Day - and a follow-on Technology Day

• Each Spring: “DoDIIS Worldwide Conference” Each Spring: “DoDIIS Worldwide Conference” with ~225 companies’ booths, exhibitswith ~225 companies’ booths, exhibits

• Website at: Website at: www.dia.mil/innovation

• Email us at: Email us at: [email protected]

Lesson: Make it Easy for Lesson: Make it Easy for Companies to Crack the Companies to Crack the DoDIIS DoorDoDIIS Door

Page 8: Risks and Rewards of Selling to the Government:  Lessons Learned at DIA

Practical Result: Easier B.D.

CENTCOM

EUCOM

SOUTHCOM

SOCOM

JFCOM

AFC2ISRC

NORTHCOM

STRATCOM

TRANSCOMPACOM

DIA MCIAONI

NASIC

NGIC

USFK

Vendor Calls previously “entertained” anywhere a Commander had an IT budget

Page 9: Risks and Rewards of Selling to the Government:  Lessons Learned at DIA

www.dia.mil/innovation

Page 10: Risks and Rewards of Selling to the Government:  Lessons Learned at DIA

Vendorpedia

Page 11: Risks and Rewards of Selling to the Government:  Lessons Learned at DIA

• Each Fall: DoDIIS Industry Day, in Washington Each Fall: DoDIIS Industry Day, in Washington - and a follow-on Technology Day - and a follow-on Technology Day

• Each Spring: “DoDIIS Worldwide Conference” Each Spring: “DoDIIS Worldwide Conference” with ~225 companies’ booths, exhibitswith ~225 companies’ booths, exhibits

• Website at: Website at: www.dia.mil/innovation

• Email us at: Email us at: [email protected]

Simplifying AccessSimplifying Access

Page 12: Risks and Rewards of Selling to the Government:  Lessons Learned at DIA

What Users Have Access to What Users Have Access to Today…Today…

Page 13: Risks and Rewards of Selling to the Government:  Lessons Learned at DIA

……and the Information Overload they both and the Information Overload they both WantWant and and FearFear

Page 14: Risks and Rewards of Selling to the Government:  Lessons Learned at DIA

Summary: Your Risks and Rewards

• Our purchase cycle still outside commercial ones

… but getting much shorter, more predictable

• Our IT budget flattening…

… but we’ll never go out of business

• Need “cleared” personnel, SCIF space

… but SI’s now playing this role for “partners”

• Our needs continue to be somewhat niche

… but increasingly leading-edge for industry

Page 15: Risks and Rewards of Selling to the Government:  Lessons Learned at DIA

• www.dia.mil/innovation

[email protected]

Lewis ShepherdLewis Shepherd