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  • 8/8/2019 RiskCommunicationRM

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    Risk Communication & Risk

    Management ON/OFF Duty

    Mr. D.C. Weightman

    Deputy Director

    HQMC (Safety Division)

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    History of Risk Management

    jNavy / Marine Corps ORM Order published

    1998

    jNavy/ Marine Corps ORM Order update2000

    jMandate ORM Training for all Marines and

    civilian Marines 2000.

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    Is Risk Management Working?

    jAll indications point to some commands are

    doing better than others. However, one can

    safely say even though it has been adopted,trained, it is not being applied as intended.

    jDoing Risk Management on a Dumb Idea

    will not make it Smart or Safe!!!

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    Risk Management

    A New Look!jWe do Risk Management, but dont want to

    call it RM.

    jWe dont Market it well, e.g., Ensuring wereview to check how it is being used, and

    test the results with After Action Report

    (AAR) and Lessons Learned.

    jCVORRTTEX another look!!!!!

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    New Look

    CVORRTTEX

    jj C = CommunicationsC = Communications

    jj V = VisibilityV = Visibility

    jj O = Outside SupportO = Outside Supportjj R = RestR = Rest

    jj R = RehearsalR = Rehearsal

    jj T = ThreatT = Threat

    jj T = TrainingT = Training

    jj E = Environmental Data/WeatherE = Environmental Data/Weather

    jj X = ExperienceX = Experience

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    CVORRTTEX

    jjCVORRTTEX was designed as both aCVORRTTEX was designed as both a

    planning tool and a last minute check forplanning tool and a last minute check for

    operations, training exercises, and leaveoperations, training exercises, and leaveand liberty.and liberty.

    jj It focus on differences between initialIt focus on differences between initial

    planning and the current conditions, andplanning and the current conditions, and

    how those differences can effect ourhow those differences can effect our

    mission, training, and leave and liberty.mission, training, and leave and liberty.

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    CVORRTTEX

    jStatements / Questions in BLUE should

    be addressed during initial mission

    planning and before leave and liberty.jStatements / Questions in RED are last

    minute checks as you walk out the door.

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    CVORRTTEX

    jj C=CUMMUNICATIONC=CUMMUNICATION

    jj Have you exercised theHave you exercised the

    ability to communicateability to communicate

    with all assets on all nets,with all assets on all nets,phones, etc. prior tophones, etc. prior to

    launch time?launch time?

    jj If unable to talk on a net,If unable to talk on a net,

    phone, etc., is it criticalphone, etc., is it critical

    to mission success andto mission success and

    can you work around thecan you work around the

    problem?problem?

    jj Communication is timeCommunication is time

    critical and having acritical and having a

    Comm Plan, EmergencyComm Plan, Emergency

    Phone Numbers makesPhone Numbers makes

    life a lot easier in anlife a lot easier in an

    emergency. The trick isemergency. The trick is

    to exercise the Commto exercise the Comm

    Plan. Make the callPlan. Make the call

    before hand. Stay inbefore hand. Stay intouch ( Comm Checks.)touch ( Comm Checks.)

    Oh yeah, have a plan B.Oh yeah, have a plan B.

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    CVORRTTEX

    V = VisibilityV = Visibility

    jj Variation in visibilityVariation in visibility

    that effect mission,that effect mission,

    leave and libertyleave and liberty

    success.success.

    jj Has the visibilityHas the visibility

    changed and does itchanged and does ithelp us or hurt us?help us or hurt us?

    jj If I cant see themIf I cant see them

    they cant see me isthey cant see me is

    not always the bestnot always the best

    way of looking atway of looking atthings. Determinethings. Determine

    what visibility is thewhat visibility is the

    best for what yourbest for what your

    plan to do and adjustplan to do and adjustaccordingly.accordingly.

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    CVORRTTEX

    O = Outside SupportO = Outside Support

    jj Are all supportingAre all supporting

    assets on station andassets on station and

    operational?operational?

    jj Is the loss of an assetIs the loss of an asset

    critical to medevaccritical to medevac

    capabilities orcapabilities ormissionmission success?success?

    jj Outside support areOutside support arethose Mission Essentialthose Mission Essentialitems that are a must.items that are a must.The big question is ifThe big question is if

    something happen to onesomething happen to oneor more of them what door more of them what doyou do? Example:you do? Example:Loose your wallet withLoose your wallet withall the things youall the things you

    carrying in it. How doescarrying in it. How doesthat effect yourthat effect yourleave/liberty. Who doleave/liberty. Who doyou call?you call?MOM/Buddy/SupervisorMOM/Buddy/Supervisor

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    CVORRTTEX

    R = RESTR = REST

    jj Have we successfullyHave we successfullytrained to execute thistrained to execute thismission at this level ofmission at this level of

    fatigue?fatigue?

    jj Have my assetsHave my assetssuccessfully trained tosuccessfully trained toexecute this mission atexecute this mission atthis level of fatigue?this level of fatigue?

    jj How does current stateHow does current stateof fatigue, hydration,of fatigue, hydration,and nutrition, impactand nutrition, impactmission success?mission success?

    jj Recovery time is aRecovery time is a

    must!! We work/trainmust!! We work/train

    and fight hard. We alsoand fight hard. We also

    do the same on leave anddo the same on leave and

    liberty. Take the time toliberty. Take the time to

    plan rest into the cycle.plan rest into the cycle.

    As fatigue increase so doAs fatigue increase so do

    mishap as do theremishap as do there

    results..FATALITIES!results..FATALITIES!

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    CVORRTTEX

    R = RehearsalsR = Rehearsals

    jj Have you rehearsed allHave you rehearsed all

    phases of this operationphases of this operation

    and corrected anyand corrected anyproblems identifiedproblems identified

    during rehearsal?during rehearsal?

    jj Do you know the intentDo you know the intent

    of the Mission?of the Mission?

    jj Do you know your roleDo you know your role

    as it pertains to thisas it pertains to this

    mission?mission?

    jj Practice makesPractice makes

    perfect!! Nothingperfect!! Nothing

    new here. Thenew here. The

    problem is change.problem is change.THE MOTHER OFTHE MOTHER OF

    ALL PROBLEMS.ALL PROBLEMS.

    Shortcuts come toShortcuts come to

    mind too. Train to amind too. Train to astandard and executestandard and execute

    to that standard!!to that standard!!

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    CVORRTTEX

    T = ThreatT = Threat

    jj What is my biggestWhat is my biggestthreat at each phasethreat at each phase

    of the mission andof the mission anddoes the plan reducedoes the plan reducetheir impact?their impact?

    jj Has the threatHas the threat

    changed or changeschanged or changesto the plan caused anto the plan caused anincrease in the threatincrease in the threatimpact?impact?

    jj Remember, you mayRemember, you maylook into the mirrorlook into the mirrorevery morning andevery morning and

    shave or brush theshave or brush theteeth of the biggestteeth of the biggestthreat. Yes, you!!!threat. Yes, you!!!Understanding whatUnderstanding whatdrives the enemydrives the enemy

    provides betterprovides betterunderstanding ofunderstanding ofsuccess!!success!!

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    CVORRTTEX

    T = TrainingT = Training

    jj Have we trained theHave we trained the

    necessary tasks tonecessary tasks to

    properly execute the to aproperly execute the to astandard that ensuresstandard that ensures

    success?success?

    jj Have we identified andHave we identified and

    covered all the Ohcovered all the Oh--byby--

    thethe--way initiatives thatway initiatives that

    have been reported orhave been reported or

    supposed?supposed?

    jj Do it by the book!Do it by the book!The book wasThe book waswritten in bloodwritten in blood

    because of shortcutbecause of shortcutand overand overassumptions. Test theassumptions. Test thetraining, test thetraining, test thethoughts of others,thoughts of others,

    test yourself. Becausetest yourself. Becausewithout you it cantwithout you it cantget done.get done.

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    CVORTTEX

    E = Environment data/E = Environment data/

    WeatherWeather

    jj How does the forecastHow does the forecast

    affect my plan?affect my plan?jj Are we dressed for theAre we dressed for the

    environment?environment?

    jj What are the weatherWhat are the weather

    conditions now and do Iconditions now and do I

    need to alter my planneed to alter my plan

    because of them?because of them?

    jj The weather isThe weather is

    something you cansomething you can

    do nothing about. Bedo nothing about. Be

    smart, be ready, andsmart, be ready, andbe flexible. Look atbe flexible. Look at

    the history of thethe history of the

    area at the time ofarea at the time of

    year. The weatheryear. The weatherguessers can get itguessers can get it

    right.right.

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    CVORRTTEX

    X = ExperienceX = Experience

    jj How will attachmentsHow will attachmentsand detachments affectand detachments affectout experience level?out experience level?

    jj Do we have theDo we have theexperience andexperience andequipment to executeequipment to executethis mission?this mission?

    jj

    Do we have theDo we have theexperience to adapt toexperience to adapt tocontingencies?contingencies?

    jj Have changes in the planHave changes in the planaffected our experienceaffected our experience

    level?level?

    jj Experience is the keyExperience is the key

    factor in our abilityfactor in our ability

    to recognize andto recognize and

    reduce risk!!reduce risk!!

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    CVORRTTEX

    Risk Management is successful when weRisk Management is successful when westandardize how we do business both on anstandardize how we do business both on anoffoff--dutyduty..

    Have we taken all possible actions to control orHave we taken all possible actions to control orreduce theses concerns?reduce theses concerns?

    Could the cumulative effect of these concerns comeCould the cumulative effect of these concerns cometogether to cause mission failure or unnecessarytogether to cause mission failure or unnecessaryloss of life?loss of life?

    Have we addressed these concerns, up the chain ofHave we addressed these concerns, up the chain ofcommand, to allow senior leadership to make ancommand, to allow senior leadership to make aninformed decision based on risk over gain?informed decision based on risk over gain?

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    Risk Management and the

    Bottom line!j Risk Management is not a process it is a tool.

    j We must and are required to implement in allwe do from the most basic (training, leave and

    liberty) to the most complex real worldinitiatives.

    j When implemented it creates a systematicfocus that addresses all potential risk as they

    relate to what we are about to do.j We operate and live in an ambiguous and

    dynamic environment, THEREFORE RISKTHEREFORE RISKIDENTIFICATION AND MANAGEMENT BYIDENTIFICATION AND MANAGEMENT BY

    ALLI

    S AN UNALLI

    S AN UN--ENDI

    NG PROCESS.ENDI

    NG PROCESS.

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    The No.1 Killer of our personnel!

    jjLeadership & Accountability help keepLeadership & Accountability help keep

    personnel alive both on & off dutypersonnel alive both on & off duty

    jj

    The Killer Highway is the greatest threatThe Killer Highway is the greatest threatto your commandto your command

    jjDemand a risk assessment for everyDemand a risk assessment for every

    mission, event, exercise, deployment, etc.mission, event, exercise, deployment, etc.

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    PROBABILITY

    LIKELYto occur very

    soon

    PROBABLYwill occur in

    time

    MAYoccur in time

    UNLIKELYto occur in

    time

    A B C D

    Catastrophic I

    Critical II

    Moderate IISEVERITY

    Neglibible V

    RISK ASSESSMENT

    Risk Control Desired EffectRisk Control Desired Effect

    Drive probability down

    DriveSeverity

    Down

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    I e tify azar s

    ssess

    azar s

    ake isk

    ecisio s

    Im leme t

    o trols

    S ervise

    If we continue to do

    What we have always done

    We will continue to get

    What we always got

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    Anticipate & Manage Risk by

    Planning

    Ops Planning

    Process

    Initial Tasking

    & AnalysisStaff

    Estimates

    Commanders

    Guidance

    Command

    Decision

    Recommended

    COAs

    Identify HazardsAssess

    Hazards

    Make Risk

    Decisions

    Implement

    Controls

    Supervise

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    SUMMARY

    jHx OF Risk Management

    j Is RM Working?

    jRM A New LookjCVORRTTEX

    jRM and the Bottom line

    j Identifying HazardsjAnticipating Hazards through Planning

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    And...youAnd...yougottagotta try not to get famoustry not to get famous

    while youre in the act. while youre in the act.

    Any Questions???Any Questions???