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According to the National Insurance Crime Bureau (NICB), questionable claims continue to rise each year, with a 56 percent increase between 2008 and 2012. Fraud can be a fabricated claim, a staged accident, or falsified information. Most insurers find fraud at the time of claim. But for this alarming trend to stop, insurers should strive to identify potential fraud at the time of quote — even before they write the policy.

74,67

6 84,40

7

91,79

7

100,4

50 116,2

682008 2009 2010 2011 2012

Rise of the Questionable Claims

Source: National Insurance Crime Bureau, Verisk Analytics