right action

Right Action!

Pak Lau

Demonstration

Instruction given to all games Animation

Thank you for your participation in the Umbrella Movement

It’s been a long way. Let’s review what HAVE been done!

Achievement #1 Beat into submission

• Level of violence: 4/5

• Grade: A

• Description:

• Being one of the six officers who beat an unarmed protestor in a dark corner

Achievement #2 Pepper Spray


• Grade: A

• Description:

• Shooting pepper spray to protestor’s eyeballs

Achievement #3 Suppress freedom of speech


• Grade: A

• Description:

• Suppress freedom of speech of protestors supporting the yellow party

Achievement #4 Using Batons unreasonably


• Grade: A

• Description:

• Beating peaceful protestor with batons

Achievement #5 Using Tear Gas unreasonably


• Grade: A

• Description:

• Dispersing packed crowd with tear gas when there’re no exits

Achievement #6 Excessive Measure


• Grade: A

• Description:

• Applying excessive measures to retain social order

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Design Details

Design Goal

• Design Goal

• Criticise the unlawful enforcement actions of the Hong Kong Police

Criticism

• The ignorance of police officers of low rankings is threatening

• a) the consequence of their actions

• b) the autonomy of a policeman

• benefits

• quit

User Experience

during the game after the game

emotions

ignorant shocked

proud guilty

excited unsettled

environments fast-paced bright

slow-paced dark


emotions

ignorant shocked

proud guilty

excited unsettled


slow-paced dark

User Experience: During the game


Ignorant,proud,excited

• Lack of information:

• No verbal descriptions

• No reasons given

• Time constraint:

• Timed

• Fast and neat


Ignorant,proud,excited

• Color

• innocent

• cheerful

• optimistic


Proud, excited

• Grades

• Promotions


Excited

• Pressure (time)

• Promotions

• Fast-paced


emotions

ignorant shocked

proud guilty

excited unsettled


slow-paced dark

User Experience: After the game


Shocked,sympathetic,guilty

• Break of Consistency

• Isn’t it just a game?


Sympathetic,guilty

• Images

• Association


Guilty

• It HAS been done

• Inevitable

It’s been a long way. Let’s review what HAVE been done!

More Design Details

• Colour

Blue vs. Yellow Red Eyeball

More Design Details

• Mechanism

• simple

• no control / autonomy

• Context

• arcade game

Design Process

Design Process

1. Brainstorming

• listing societal problems

• two were selected

• listing items I found interest in

• only five

• picked one based on interest and knowledge

Design Process

2a. Re-think on results from brainstorming

Original

Goal Money vs. Right Actions

Criticism Blindness of police + dilemma they face

UX Let the user struggle between win and “lose”

Approach Let user experience what the police experienced

Design Process

2b. Deciding on the approach with reference to lit.

Critical Design

• Train

• The Mechanic is the Message

• The Twist

• Revelation

Design Process

2b. Deciding on the approach with reference to lit.

• Dunne & Raby: A/B Manifest (2009)

• Problem Finding vs. Solving

• Provocation

• The Twist

• Provocation

• Evoke (change in) emotions

• Proud, excited —> unsettled

Design Process

3. Form of Interaction

• Existing electronic device

• old device

• Creative electronic device

• Installation

• Software

Design Process

3. Form of Interaction

• Existing electronic device

• Beginning: Game Boy

• Simple

• Arrows + AB

• Rank

• vs. Counter-Strike

Design Process

3. Ideations

Stages Control Position Violence Weapon Time Constraint

1 B Patrol officer 0 None Normal

2 A, BSenior patrol officer

Reasonable Baton Heavier

3 Arrows, A,B SergentAgainst human rights

Pepper spray Demanding

• Attributes and Structure: the changing factors

Design Process

4. Sketches / Storyboard

Design Process

5. Improve by using frameworks, methods

• Enhance the twist

• Goal: Enhance contrast in change of emotion

• Approach: challenging

• Trajectory

• Emotion Design

• Temporal

Design Process


• Emotion Design (10 ways)

• The Challenging: Frustration + Satisfaction

• Temporal aspect

• One-time experience

• More time spent, higher cost

• Excitement is short

• Trajectory

} Balance

Design Process


AB

D

D

B A

A

• Challenging

In Reality

• Target Users

• Unfamiliar with the event

• Lack of interest in current affairs

• People in Hong Kong and the rest of the world

• Reactions

• Read more

• Take a stance

Reflection

Reflection

• Design Process

• Good

• Narrowing down

• Form follows function

• Bad

• Exploration in other methods to criticise

• High resemblance to train

Stages Control Position Violence Weapon Time Constraint

1 B Patrol officer

0 None Normal

2 A, BSenior patrol officer

Reasonable Baton Heavier

3 Arrows, A,B

SergentAgainst human rights

Pepper spray

Demanding

Reflection

• Design Process

• Good /Bad

• the goal

• clear, but shifting

• driven by the approach

Original

Goal Money vs. Right Actions

Criticism Blindness of police + dilemma they face

UX Let the user struggle between win and “lose”

Approach Let user experience what the police experienced

Reflection

• Final design

• Good

• Analogy

• Color

• Emotion , speed and trajectory

• Possible improvements

• Subjective view

• Persuasiveness, Reliability

• Sound

Ranking of literatures used

• Train

• Dunne & Raby: A/B Manifest

• Ten Ways to Design for Disgust, Sadness, and Other Enjoyments: A Design Approach to Enrich Product Experiences with Negative Emotions

• From Interaction to Trajectories: Designing Coherent Journeys Through User Experiences

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• Ambiguity as a Resource for Design

• How Do We Design for Emotion?

thanks for listening