ride2 first/last mile service...feb 13, 2019 · ride2 first/last mile service daniel rowe psrc tdm...
TRANSCRIPT
Ride2 First/Last Mile Service
Daniel Rowe
PSRC TDM Advisory Committee
2/13/19
Policy framework
• (Metro will) continually evaluate ‘business as usual’ and create new ways to serve customers better.”
• Test and implement new services enabled by emerging technologies that improve our customer service.
Operations – service parameters
1. Grow fixed-route ridership.
2. Improve customer’s access to transit in lower density areas, overcrowded park & rides, or limited fixed route connections.
3. Uphold King County's guiding principles of equity and fairness, financial sustainability, regional collaboration, and quality local government.
4. Collect customer and operational data to inform future Metro planning efforts.
Eastgate – service parameters
• Hours: M-F 6-10AM; 4-8PM
• Service area: ~2.5 m radius
• Pick up: Target = Avg. 10 mins
• In vehicle: Target = Avg. 15 mins
• App: Ride2 Park and Ride
West Seattle – service parameters
• Hours: M-F 5-9:30AM; 2:30-7PM
• Hubs:
• Seacrest Dock
• Alaska Junction
• App: Ride2 Transit
Smartphone App
Vehicles
• Wheelchair accessible vehicle (WAV) option.
• Call center option for those without smartphones.
• No fare will be charged during Phase 1.
Operations – accessibility
Branding – vehicle wraps
KPIs
• Ridership– 90 avg. rides/ day
• Cost- $27 avg. cost per boarding
• Equitable Access – 43% of users beyond ¼ mile buffer from Metro network
West Seattle Early Results (week of Jan 7th)
• Avg. daily boardings – 45
• Average wait time – 10.2 minutes
• Average in vehicle time – 12.7 minutes
• No WAV trips requested
• 30% to Alaska Junction
• 70% to Seacrest Dock
• 4% requested by phone
Next Deployments
• Southeast Seattle – April 2019
• Hubs = Mt. Baker, Columbia City, and Othello Link stations
• Tukwila International Blvd. Link Station – April 2019
Contact Information
Daniel Rowe
206-477-5788
https://kingcounty.gov/metro/innovativemobility
https://kingcounty.gov/metro/ride2