Higher Education Services Overview

Reimagine Higher Education with Ricoh Services

REIMAGINE HIGHER EDUCATION

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Ricoh’s vast knowledge and strong commitment makes us the right partner to solve your institution’s biggest challenges. Let Ricoh show you how together, we can meet and exceed your expectations. With RICOH®, you’re getting a business partner who understands your challenges and can bring in a dedicated team of experts that can work as an extension of your university administration and provide true collaboration, flexibility and scalability – the expertise required – exactly when it is needed. This approach gives you outside expertise and full strategic control.

Ricoh has created a formal vertical program specifically designed to support the U.S. higher education market that includes:

Ricoh, Your Resourceful HIGHER EDUCATION PARTNER

HIGHER ED EXPERIENCE

For over 75 years, Ricoh has delivered services to the higher education market. We work with more than 2,000 schools (4-year public, 4-year private and 2-year public) in every region of the U.S.

SERVICE DELIVERY

Our expertise allows us to establish consistent service delivery across all geographic regions by sharing best practices with our field sales professionals, solution design consultants, implementation and project management services and field operations.

LOCAL ACCOUNT MANAGEMENT

Ricoh maintains a local team that can engage our Higher Education organization to provide best practices and subject matter expertise.

DEDICATED, EXPERIENCED RESOURCES

Our team of over 100 dedicated higher education professionals have expertise in:

• Sales

• Marketing

• Solution Consultants

• Strategic Production Print Specialists

• Business Analysts

• Solution Design Resources

• Director of Enterprise Design

• Vertical Implementation Manager

KEY VALUES AREAS

ENTERPRISE CONSULTING SERVICESRicoh is uniquely positioned to provide our partners with a suite of consulting services and solutions that meet today’s needs while preparing for tomorrow’s challenges. The expertise behind our Consulting methodology addresses all aspects of the information management lifecycle, and is further enhanced by the ability to draw from the entire global Ricoh organization to implement solutions where needed. Working in partnership with our clients, we develop and deliver transformational solutions that drive high rates of adoption, enhance the end-user experience, and deliver substantial quantifiable results.

CAMPUS MAIL/PACKAGESRicoh provides solutions for both university mail and student mail. We manage university mail operations at more than 75 higher education institutions across the U.S. Our solution includes bar-coded parcel management, notifications, high-density mail, intelligent lockers, university kiosk and retail solutions for outbound shipping.

CAMPUS PRINTRicoh leverages our expertise in designing, implementing and managing a print infrastructure that addresses all aspects of the university environment, which includes four unique user communities: students, faculty, staff and guests. Typically, the solutions include mobile/cloud printing, quota management, departmental billing, guest access and central print services, among others. The key outcomes are enhanced user experience, increased efficiency and cost containment.

STUDENT RECORDSStudent records retention, management, accessibility and security are core requirements for higher education institutions. Through a combination of input and workflow technology, consulting and implementation that leverage best practices, Ricoh can provide long-term electronic storage for day-forward and legacy student records.

BUSINESS WORKFLOWSRicoh helps institutions optimize departmental business workflows, including accounts payable/accounts receivable, human resources, NCAA compliance, e-Commerce and punch-outs, travel management and expense processing (including mobile receipt capture).

EDUCATION ANALYTICSThe Ricoh Education Analytics solution enables instructors and administrators to design and prepare bubble sheet optical mark recognition (OMR) tests—and have the results collected and scored automatically—from any Ricoh multifunction device. This solution offers a faster, more affordable way to customize tests, add advanced grading capabilities and improve productivity.

ADMISSIONS & FINANCIAL AIDThe steps required to complete admissions and financial aid requirements can be both paper and labor intensive. Ricoh leverages a combination of technology and services specifically designed to address the challenges of the admissions and financial aid process.

CLASSROOM TECHNOLOGYTechnology helps to create the best learning experience for students. Ricoh classroom technologies include interactive digital whiteboards, short throw projectors, collaboration applications, unified communication systems and video conferencing.

ENVIRONMENTAL SUSTAINABILITY AS A SERVICEHelp achieve your energy and resource conservation objectives with Ricoh’s Environmental Sustainability services and programs. At Ricoh, we’re Driving Sustainability for Our Future.

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Environmental Sustainability

Ricoh also has a comprehensive suite of information security solutions across our key value areas.

Ricoh Americas Corporation, 70 Valley Stream Parkway, Malvern, PA 19355, 1-800-63-RICOH

Ricoh® and the Ricoh Logo are registered trademarks of Ricoh Company, Ltd. All other trademarks are the property of their respective owners. ©2015 Ricoh Americas Corporation. All Rights Reserved. The content of this document, and the appearance, features and specifications of Ricoh products and services are subject to change from time to time without notice. Products are shown with optional features. While care has been taken to ensure the accuracy of this information, Ricoh makes no represen-tation or warranties about the accuracy, completeness or adequacy of the information contained herein, and shall not be liable for any errors or omissions in these materials. Actual results will vary depending upon use of the products and services, and the conditions and factors affecting performance. The only warranties for Ricoh products and services are as set forth in the express warranty statements accompanying them.

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For more information on how Ricoh’s Higher Education Solutions and Services can help transform your campus landscape for students, faculty and administration, contact:

A Trusted NetworkKey decision-makers at universities actively participate in relevant industry associations. They build trusted networks of peers and share best practices. Ricoh works closely with several key national organizations specific to higher education in order to understand the needs of universities.