The people behind BIRTTM

IndustrySolutions

Rich Information Applications Enable Healthcare Providers to Maintain Healthy Data

As changes continue to reshape the healthcare industry, healthcare providers are

finding that they must view themselves differently than in the past and improve

their methodology to gather the right data in an efficient way. Hospitals need

information that allows them to measure their performance in a wide range of

key areas: regulatory requirements, patient care, healthcare services, outcomes

operations, and finance. Rich Information Applications have a massive impact on

a Healthcare organizations ability to deliver services, create differentiation and

enhance market appeal.

2

Industry Solutions: Actuate for Healthcare

Too Much Data, Too Little TimeHealthcare data is getting more difficult to manage – with more regulations, complex reimbursement processes and fewer staff. Although patient care continues to be top of mind, utilization management; physician and employee satisfaction also need to be measured accurately. An explosion of data has accompanied these factors on a daily, weekly, and monthly basis.

• Detailed financial data spits out from billing and cost tracking systems

• Average census, admissions, discharges, and length of stay information is generated

• Human Resources tracks turnover rates, vacancies, accident rates, and employee satisfaction

• Managers monitor accreditation, certification, outside performance benchmarks, and patient satisfaction levels

• The result is data overload

BIRT-based Rich Information Applications Enable Healthcare Providers to Manage and Maintain DataActuate Healthcare solutions are built on BIRT and BIRT Performance scorecard to deliver a cost-effective powerful solution that can be used by hospitals, medical facilities and healthcare professionals.

BIRT is an acronym for Business Intelligence and Reporting Tools, a collaborative reporting system incorporating cutting-edge technology that allows developers, report writers and end users to create and/or use applications rich in interactivity, depth, span and complexity.

For healthcare, BIRT tools offer options for creating interactive dashboards, billing and claims scorecards, physician’s dashboards, strategy maps and interactive reports which enable the management and improvement of performance. Actuate healthcare solutions empower hospitals and medical staff by:

• Streamlining financial, operational and customer interaction processes with up-to-the-moment information to slash costs and improve patient satisfaction

• Delivering regular and on-demand content to all users from a single unified platform so they can make the right decisions at the right time

• Lowering the total cost of ownership with open-source technology, zero-training environments, lowest setup costs and fastest time to market

• Providing physicians, nurses and other staff with the richest, most personalized user experience possible

Enhanced Healthcare VisualizationBIRT displays powerful, visually engaging dashboards and scorecards to track healthcare Key Performance Indicators (KPIs) such as operational efficiencies, billing and claims information, and physician performance to convey this information to hospital administrators in an easily consumable format. BIRT dashboards display data about current and past performance and show what needs to be improved either immediately or in the future. Users can drill through into BIRT reports for root-cause and what-if analysis.

Interactive Actionable Content Actuate healthcare solutions support Web 2.0 technologies such as Adobe Flash, Adobe Flex and AJAX to provide consumers interactive, personalized content.

Users can view or create dashboards from templates, read commentary down to the measure level and view trending information over time and location. Enabling interactive content allows stakeholders to evaluate the results of services provided and the overall effectiveness of processes. With the right view of KPIs, areas for concern can be identified immediately and a hospital’s performance and outcomes can be managed effectively.

3

Industry Solutions: Actuate for Healthcare

Multiple Presentation Formats End users can access regular and on-demand content in a variety of presentation styles including brochure-quality documents, performance scorecards, briefing books, Excel® files, dashboards and simple data-driven web pages. With limitless data presentation formats and integration possibilities from a single platform, Actuate’s Rich Information Application-ready platform leads to 100% user adoption across the enterprise.

Briefing Book sections can be selected manually, or can be filtered to display items based on various selection criteria such as: performance, criticality, location, or ownership.

Comprehensive Data Access An effective healthcare information system must access and integrate real-time data such as efficiencies and utilization; patient and physician information and employee satisfaction. This information exists in multiple systems. As new mandates are implemented healthcare providers must expand their use for larger user populations. Dependability and high perfor¬mance become crucial business requirements at this stage.

BIRT provides comprehensive data access across multiple disparate systems and sources that can be accessed directly or through a metadata layer via its Information Objects metadata and EII technology. Actuate iServer delivers high performance to any size community of employees, customers and partners using information applications.

Performance Management for Healthcare BIRT Performance Scorecard is the industry leading and most fully featured performance system with built-in flexibility, scalability and reliability for enterprise-wide strategic initiatives, to departmental or operational scorecards. Actuate’s healthcare solutions offer over 500 pre-defined healthcare metrics including financial, operational, resources and utilization, employee and patient metrics to help your get started. Scorecard will help:

• Ensure that all areas of an organization are properly aligned

• The strategy is effectively communicated and acted upon through effective tracking of key performance indicators

• Support any framework including: Balanced Scorecard, TJC Accreditation and Malcolm Baldrige

Actuate Corporation2207 Bridgepointe ParkwaySuite 500San Mateo, CA 94404

Tel: (888) 422-8828Web: http://www.actuate.com

4

Industry Solutions: Actuate for Healthcare

Strategy maps that show graphical representations of Performance Management initiatives, measures and the relationships between them

Why Actuate for Healthcare?• Brochure-quality reporting, interactive web

reporting, spreadsheet reporting and an integrated performance management solution, built over an open, robust and rich information application infrastructure

• Support for multiple output formats such as print, PDF, Microsoft Word©, Excel and interactive Web dashboards

• Zero training skill-specific report authoring environments for every user

• Web 2.0-ready development platform with programmablity, reusable components, advanced scalability and multi-project support

• Open source BIRT-based technology that integrates into the existing product line

• Expanding developer base and community support from the Eclipse foundation and BIRT community

• Proven solution in the healthcare industry with unmatched time to value

• Optional metadata that supports caching to protect source systems

ConclusionThe need for performance management for healthcare organizations is clear. The increasing regulatory guidelines detailing new critical areas of performance, the demand for performance improvements in clinical outcomes, and increased reporting demands have all contributed to this need for a practical and useful system. The key areas of patient care, healthcare services, operations, outcomes, and finance can be measured with Actuate applications built using Actuate BIRT.

For a complete list of Healthcare customers Actuate supports please visit: http://www.actuate.com/customers/industry/healthcare-providers/

Try BIRT For Free: The Open MarketplaceThe BIRT Exchange Marketplace is a showcase for both applications and services and made available to the BIRT community to foster an open and vibrant business environment focused on BIRT. Any developer or company can buy, sell and share apps, solutions and components for BIRT and BIRT-related products at the Open Marketplace.

BIRT Marketplace:http://www.birt-exchange.com/be/marketplace/hub/

BIRT Exchange: http://www.birt-exchange.com/be/home/