rfns htskjwjshj - ignite by ecrs · 2019. 7. 24. · breakout session the cia triad and retail ......
TRANSCRIPT
4 #ECRSIgnite19 • ignite.ecrs.com
TIME
7:00 - 5:30
7:00 - 8:00
7:45 - 9:00
9:00 - 9:30
9:45 - 10:30
10:45 - 11:30
11:30 - 1:00
12:00 - 1:00
1:15 - 2:00
2:15 - 3:00
EVENT
Product Lab Open
Continental Breakfast Buffet
Opening Keynote: The Retail Force Multipliers of Innovation, Culture, and Purpose Doug Rauch, Former President of Trader Joe’s
Keynote: CATAPULT Community: Creating, Connecting, Sharing, & Winning Together Pete Catoe, ECRS President & CEO
Breakout Session
The CIA Triad and Retail Independent Grocer Financial Survey The Best CATAPULT Reports You Never Knew Existed Round Table Discussions Joining the CATAPULT Community: The Best is Yet to Come
Breakout Session
Perpetual Inventory in Practice Preparing for Success with CATAPULT WebCart™ A Deep Dive in to Double Up Food Bucks Labels: Unlocking Your True Potential with Jaspersoft
Complimentary Lunch Buffet
Keynote: Retail Jeopardy
Breakout Session
Maximize Value with the Loyalty Trifecta PCI Basics: Defending Against the Black Hats Making the Most of Your Self-Checkout Investment Tell Us What You Think
Breakout Session
ECRS Product Roadmap Keeping Retailers Free from Cyber Security Threats Closing the Gap Between Planning and Execution EcoSystem: Making the Supply Chain Work for Your Store
schedule
LOCATION
Product Lab
Main Foyer
HQ
HQ
Room 1 Room 2 Room 3 Room 4 Room 5
Room 1 Room 2 Room 3 Room 5
Main Foyer
HQ
Room 1 Room 2 Room 3 Room 5
Room 1 Room 2 Room 3 Room 5
5Sponsored by Fujitsu
TIME
3:15 - 4:00
5:30 - 9:00
EVENT
Breakout Session
The State of Electronic Security Master the Made-to-Order Module A Deep Dive in to Double Up Food Bucks Powerful Loss Prevention Practices to Put a Stop to Shrink
Ignite 2019 Conference Party
LOCATION
HQ Room 1 Room 2 Room 3
Mercy Lounge
TIME
7:45 - 2:45
7:45 - 8:45
8:45 - 10:00
10:15 - 11:00
11:15 - 12:00
12:00 - 1:30
12:30 - 1:30
EVENT
Product Lab Open
Continental Breakfast Buffet
Opening Keynote: Culture of EXTRAordinary: How to shift from Good2Great2Extraordinary Derek Daly, Former Formula One Racing Champion
Breakout Session
ECRS Product Roadmap Bridging the Gap Between Customer Expectations & Retail Capabilities The Best CATAPULT Reports You Never Knew Existed Round Table Discussions
Breakout Session
CHANGES: Reducing Stress, Accomplishing Goals, & Mastering Adaptability Tell Us What You Think Preparing for Success with CATAPULT WebCart™ Perpetual Inventory in Practice
Complimentary Lunch Buffet
Keynote: Retail Jeopardy
LOCATION
Product Lab
Main Foyer
HQ
Room 1 Room 2 Room 3 Room 4
Room 1 Room 2 Room 3 Room 5
Main Foyer
HQ
6 #ECRSIgnite19 • ignite.ecrs.com
schedule
TIME
1:45 - 2:30
2:45 - 3:45
4:00 - 4:30
5:30 - 7:30
EVENT
Breakout Session
Powerful Loss Prevention Practices to Put a Stop to Shrink Master the Made-to-Order Module PCI Basics: Defending Against the Black Hats Closing the Gap Between Planning & Execution
Closing Keynote: Catching the Wave of Change Harold Lloyd, Dynamic Speaker, Leader, & Mentor
Ignite 2019 Awards Ceremony
Closing Event
LOCATION
Room 1 Room 2 Room 3 Room 5
HQ
HQ
Have you visited the ECRS website lately? If not, you’re missing out on the latest industry insights, thought leadership articles, whitepapers, case studies, videos, and more!
See for yourself at www.ecrs.com/resources
ECRS Resource Library
9Sponsored by Fujitsu
DAY
Success Navigator
CATAPULT University
CATAPULT Community Forum
Online Manual
Consulting
ECRS Resource Library
ECRS PRODUCT TRAINING & CONSULTING CENTER
Don’t miss these products featured in the Product Lab. See an ECRS Product Expert for a demo.
Point of Sale
CATAPULT WebCart™
BasketHub®
LoyaltyBot®
Made-to-Order
ECRS Gateway™ & EcoPortal
Payment Solutions
Security Solutions
Freedom Panel
Secure OneTouch®
AutoScale™ 100
Flex Market®
Express Market
Fujitsu SCO
Mobile POS
HHT
Kitchen Printing
ECRS PRODUCT LAB
TIME
Ongoing
10:30
11:30
2:00
3:00
4:00
Ongoing
11:00
12:00
2:30
DEMO
Product Demos by Request
LoyaltyBot®
CATAPULT WebCart™ & BasketHub® AutoScale™ 100 ECRS Gateway™ & EcoPortal
AutoScale™ 100
Flex Market®
Made-to-Order
Product Demos by Request
AutoScale™ 100 LoyaltyBot
Made-to-Order CATAPULT WebCart & BasketHub ECRS Gateway & EcoPortal HHT & Inventory
Made-to-Order
Product Lab
ECRS DEMO SCHEDULE
LOCATION
ECRS Booth
Left Stage
Left Stage Right Stage Booth #5
Right Stage
Right Stage
Right Stage
ECRS Booth
ECRS Booth Left Stage
Right Stage Left Stage Booth #5 ECRS Booth
Right Stage
TU
ESD
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22 #ECRSIgnite19 • ignite.ecrs.com
sessions & schedule
Burt Aycock & Mark Noble (ECRS)
Our mission is to give you the tools and applications needed to increase
with that mission in mind. So what’s next for CATAPULT? Ignite offers us the opportunity to share the ECRS Product Roadmap with our larger retailer community in a more personalized setting.
Hear from a panel comprised of ECRS Design and Development experts as we take a look at our latest and greatest features, and share a sneak peak of what’s still to come.
The Best is Yet to ComeOtis Flieth, James Hill, Kate Mena, David Sprague, Jesse Dyer, & Caroline Catoe (ECRS)
Looking to join the CATAPULT Community? Experience a live, interactive preview of ECRS’ CATAPULT onboarding process. While each client is different, check out the core agile processes that ECRS Team members follow to get you on the road to retail success. In this overview you’ll learn:
• How your project manager will organize your project and communicate with you along the way,
• What the database preparation process looks like,• How the ECRS Installation team will perform on-site, and• What to expect when utilizing the various channels of ECRS support
and training.
Rob Marczyk (Marczyk Fine Foods), Rob LaBonne (LaBonne’s Markets), Susan Daniel & John Asher (ECRS)Sponsored By: Datalogic
Shrink, spoilage, overstocks, and out-of-stock scenarios are all problems that push pennies off the table. These inventory problems eat into your gross margin… but it doesn’t have to be that way. Hear from a panel comprised of CATAPULT customers, and ECRS experts who will discuss the ins-and-out of mastering Perpetual Inventory. Learn about its transformative business impact and what it could do for your enterprise.
TUES2:15pm& WED
10:15amRoom 1
TUES9:45amRoom 5
TUES10:45am
Room 1& WED
11:15amRoom 5
23Sponsored by Fujitsu
Joe Freeman & Melanie Marshall (ECRS)
We’re on an endless mission to make CATAPULT better. But to do that, it’s imperative we’re always gathering feedback from the CATAPULT community.
Huddle with other future-focused CATAPULT power users and ECRS experts to discuss, dissect, and dig deep into your most pressing questions and concerns. What features of CATAPULT interest you most? How are other retailers using these tools? We’re eager to learn where your enterprise has seen success, and where it still faces obstacles. We can all help each other move forward in the retail revolution!
Honeywell, Watchguard, Ingenico, and Matthew Mellon (ECRS)Sponsored By: Watchguard, Honeywell, & Ingenico
The information security risks to retailers are rapidly evolving. It’s imperative for retailers to safeguard against these risks. To stay one step ahead of threats, retailers need vigilant awareness. Hear from a panel of elite security experts from Honeywell, Ingenico, WatchGuard, and ECRS as they discuss the state of information security in retail.
Tell Us What You Think!Burt Aycock & Taylor Douglas (ECRS)
We’d like to hear your candid thoughts on CATAPULT, so pull up a seat to this roundtable discussion with members of the ECRS Design Team! Our user base helps us innovate through direct feedback, feature requests, and beta-testing for mutual success. As we strive for perpetual improvement, ECRS designers would like to hear from you and continue our ongoing conversation. How you would like to see CATAPULT evolve? What future innovations will enhance your retail operation?
TUES9:45am& WED
10:15amRoom 4
TUES3:15pm
HQ
TUES1:15pmRoom 5& WED
11:15amRoom 2
24 #ECRSIgnite19 • ignite.ecrs.com
breakout sessionssessions & schedule
The Best CATAPULT Reports You Never Knew ExistedJohn Asher & Mac Mast (ECRS)Sponsored By: Datalogic
With hundreds of powerful reports at your disposal within the CATAPULT platform, it’s easy to overlook a few of the best ones out there. But in this hyper-competitive era, if you’re missing out on valuable data, there’s a good chance you’re missing out on dollars.
Retail CapabilitiesPerry Kramer (BRP Consulting)
Today’s retail model must venture beyond omni-channel to break down the walls between internal channel silos and leverage a common commerce platform to deliver a holistic, real-time, personal, seamless experience. Join this session to see how consumer expectations compare to retailer
best practices.
Michael Diettrich Chastain (Arc Integrated)
The retail industry is undergoing constant changes that are inevitable and necessary in the face of technological innovation and changing consumer habits. CATAPULT® was built to adapt with these changes, but technology alone isn’t enough. It’s imperative that retailers uncover what barriers are hindering their ability to lead, break those barriers, and go beyond them to transform their enterprise.
Matthew Mellon (ECRS)
of its data and information systems to succeed. This session will introduce you to the CIA Triad model of information security, which will help you to think like a security professional and to understand and mitigate the risks you face in the retail industry.
TUES9:45am& WED
10:15amRoom 3
WED10:15am
Room 2
WED11:15am
Room 1
TUES9:45amRoom 1
25Sponsored by Fujitsu
Richard Rierson (Dose of Leadership, LLC)
they are good at planning but struggle to put these plans into action. In this breakout, learn how to close this gap by creating “clarity & alignment” through a culture where top leadership focuses on “what to achieve and why” and grants autonomy so front line executors can focus on “what to do & how.”
Noam Kimelman (Fair Food Network) & Mac Mast (ECRS)
Double Up Food Bucks (DUBF) is a government-subsidized program for SNAP transactions. It was designed to help lower-income individuals bring home more fruits and vegetables, provided by local farmers. With this in
dramatically enhanced.
Your StoreClifford Garth (ECRS)
Learn how you can help expand the industry-leading functionality of the EcoSystem to better serve your enterprise, and your vendors , in ways that will transform your daily operations. Discover how to leverage the EcoSystem suite, which includes the EcoPortal and Gateway, for a truly unprecedented competitive advantage.
Tim Parks (FMS Solutions)Sponsored By: FMS Solutions
year 2017 — aims to be a benchmarking tool and in identifying areas of opportunity. The session also provides an in-depth review of external factors
factors faced by independents in 2017 and 2018.
TUES2:15pmRoom 3& WED
1:45pmRoom 5
TUES10:45am
Room 3& 3:15pm
Room 2
TUES2:15pmRoom 5
TUES9:45amRoom 2
26 #ECRSIgnite19 • ignite.ecrs.com
Marc Laliberte (WatchGuard)Sponsored By: Watchguard
Understand the key cyber security threats and how to protect your retail organization against them. In this session, you will review the cybersecurity landscape and relevant threats, see an up-to-date analysis from the WatchGuard analyst team for your industry, and understand how to take manageable steps to compliance, connectivity, up-time, and security with your critical IT infrastructure.
Michael Reynolds (ECRS)
Unlock the maximum marketing value on your products with the power of a single label. In this session you will learn how to utilize advanced formulas, take a look at what is in the ECRS development roadmap, and review how to customize everything from signs to sheet labels using fonts, colors, images, and everything in between.
Allen Huffman & Doug Overstreet (ECRS)Sponsored By: Star
This session will examine how MTO functionalities can increase customer retention and customer spend. We’ll cover how to implement and use
ordering when it comes to freshly-prepared food operations.
John Parsons & Paul Burel (Fujitsu)Sponsored By: Fujitsu
Have you deployed self-checkout in your retail enterprise? Or are you considering it? Fujitsu’s self-checkout retail experts will demonstrate how you can create your own best practices and optimize operations for self-checkout with regard to training, scheduling, merchandising, and physical layout.
TUES10:45am
Room 5
TUES3:15pmRoom 1& WED
1:45pmRoom 2
TUES1:15pmRoom 3
breakout sessionssessions & schedule
TUES2:15pmRoom 2
27Sponsored by Fujitsu
James Hill & Joe Freeman (ECRS)Sponsored By: Seiko
Learn how the tremendous trifecta of CATAPULT’s loyalty tools (LoyaltyBot, Campaign Manager 2.0, & Dynamic Promotions) can maximize the value of your investment so you can increase your loyalty base and propel your
three powerful tools work together, and learn about the recent improvements in CATAPULT’s Campaign Manager 2.0.
Jesse Dyer (ECRS)Sponsored By: First Data
The Payment Card Industry – Data Security Standard (PCI-DSS) is designed to protect businesses and their customers against payment card data theft and misuse. In this session, you’ll learn invaluable tips on how to physically inspect your payment devices for tampering, incorporate strong passwords to ensure maximum security, and outsmart hackers looking to exploit your security vulnerabilities for their gain.
ShrinkBill Alford (International Lighthouse Group) & John Asher (ECRS)
This session will give you real-world solutions to some of the most common causes of shrink in retail. After attending this session, you’ll be able to put many of these practices into place in your stores immediately to protect your bottom line.
Doug Overstreet, Robert Roark, & Otis Flieth (ECRS)
Have you attended the live WebCart webinar? Taken the WebCart Prep course on CAT-U Online? Have you started cleaning your database for the big plunge? If this sounds like you, but you’ve got logistical questions before taking things live, this session is for you.
TUES1:15pmRoom 2& WED
1:45pmRoom 3
TUES3:15pmRoom 3& WED
1:45pmRoom 1
TUES10:45am
Room 2& WED
11:15amRoom 3
TUES1:15pmRoom 1