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©2009 OATSystems Reference Guide Real-time Visibility RFID-enabled Applications for Supply Chain & Logistics Operations

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Page 1: RFID-enabled Applications for Supply Chain & Logistics ... · Focus staff on exception handling vs. administrative paperwork. RFID Value Add • Track reusable containers and contents

©2009 OATSystems

Reference Guide

Real-time VisibilityRFID-enabled Applicationsfor Supply Chain & LogisticsOperations

Page 2: RFID-enabled Applications for Supply Chain & Logistics ... · Focus staff on exception handling vs. administrative paperwork. RFID Value Add • Track reusable containers and contents

©2009 OATSystems 2

Real-time Visibility Across the Value Chain

By adding real-time visibility to business systems, RFID technology drives operational efficiency. Optimizing order accuracy, inventory management and reverse logistics across multiple nodes in the value chain decreases inventory and handling costs, increases customer satisfaction, and creates a more predictable revenue stream.

This guide illustrates specific areas where manufacturers and logistics providers can quickly and cost-effectively RFID-enable their operations in the following areas:

• Receiving• Container Tracking• Order Tracking• Real-Time Location Tracking (RTLS)• Shipping

Case Study: RFID-enabled Tractor-Trailers

A leading electronics manufacturer with six North American production facilities realized over 250% ROI in under 12 months by recovering lost material, and reducing excess inventory and labor costs with OAT Asset Tracking software and Wi-Fi tagged delivery vehicles.

The most significant cost savings came from automating and error- proofing manifesting, loading and unloading processes, along with eliminating non-value-added tasks such as searching for missing orders and components.

Page 3: RFID-enabled Applications for Supply Chain & Logistics ... · Focus staff on exception handling vs. administrative paperwork. RFID Value Add • Track reusable containers and contents

©2009 OATSystems 3

Main Deck

Upper Deck

Lower Deck

Floor Deck

Elevator / Lift

Receiving/Dispatch

Parts Warehouse / Inventory

Final Assembly/Manufacturing

Elevator / Lift

Component Suppliers

Outbound

Empty Parts Container(s) Return to Suppliers

3PL

Gate In/Gate Out

OutboundInbound

Elevator / Lift

Parts Warehouse / Inventory

Final Assembly

RFID in the Supply Chain 1.Complex manufacturing processes can involve dozens of suppliers and tens of thousands of individual components. Addressing process issues at the sourcing stage can prevent costly errors later.• RFID tagging and tracking major components before they

are shipped, in transit and at the receiving dock, prevents costly shipping errors and production delays

• Grouping components in RFID-enabled roll cages or reusable totes prior to shipment provides visibility into the shipping process and reduces errors and logistics costs

Capital goods are often manufactured in large, multi-level facilities, and may involve 3PLs or cross-facility assembly processes. Components for a single product are commonly shipped to multiple areas within a location or across dozens of dispersed locations.• Assigning a specific zone for each major component within the facility before

the component is shipped, and verifying receipt with RFID reduces materialmanagement costs and reduces downtime

• Tagging, grouping and tracking finished subassemblies by product, customerand final destination prior to shipment reduces production delays downstream

RFID Readers(Identification Checkpoints):Can be deployedusing RFIDportals or MobileRFID Solution

Full PartsContainer

Empty PartsContainer

LEGEND:

Page 4: RFID-enabled Applications for Supply Chain & Logistics ... · Focus staff on exception handling vs. administrative paperwork. RFID Value Add • Track reusable containers and contents

©2009 OATSystems 4

Supply Chain RFID Applications 1.

• Automate receipt & verificationof incoming goods

RFID Application

ContainerTracking

Alert! Work OrderY453-D7112

is a RUSH ORDERPlease expedite!

Receiving

• Compare received goods withcontent manifest or ASN

• Flag rush orders by comparing order number and special instructions

• Expedite rush orders• Quarantine and track

non-scheduled shipments

Web Services Integration Optionsfor ERP & WMS Systems

• 100% automated tracking & reliable identification of shipments as theyare received

• Significantly reduce error rates and costly correction processes

• Focus staff on exception handlingvs. administrative paperwork

RFID Value Add

• Track reusable containers and contents from location to locationRFID Application

• Pull parts manifest for each work order to track components• Confirm final destination for each shipment & work order number• Alert staff with a visual or audible alarm when a work order is received

at the wrong location

Web Services Integration Options for ERP & WMS Systems

• Automate check-in/check-out processes• Obtain real time status of work orders and components

RFID Value Add

Page 5: RFID-enabled Applications for Supply Chain & Logistics ... · Focus staff on exception handling vs. administrative paperwork. RFID Value Add • Track reusable containers and contents

©2009 OATSystems 5

Logistics & Distribution2.

RFID Readers(Identification Checkpoints):Can be deployedusing RFIDportals or MobileRFID Solution

Full PartsContainer

Empty PartsContainer

LEGEND:

Component Suppliers

Outbound

Elevator / Lift

Receiving/Dispatch

Parts Warehouse / Inventory

Manufacturing

Gate In/Gate Out

SetAuto-Alertsif the wrong shipment is delivered orif shipment containswrong parts

Facility #1

Facility #2

3PL

Empty Parts Container(s)Return toSuppliers

Many manufacturers manage materials, components and finished goods across multiple facilities. The more complex the logistics process, the more chances for shipping and receiving errors to propagate downstream. RFID-enabled processescan automatically track items once they pass through checkpoints within facilities, in transit, or at shipping and receiving points.

• Prevents mis-shipments and make-goods, so less on-hand inventory is requiredat each location

• Increases product velocity, leading to higher cash flow• Improves customer satisfaction

Tracking shipping containers, customer orders and delivery vehicleswith an RFID-enabled ERP or WMS system:

Final Assembly

Page 6: RFID-enabled Applications for Supply Chain & Logistics ... · Focus staff on exception handling vs. administrative paperwork. RFID Value Add • Track reusable containers and contents

©2009 OATSystems 6

Logistics & Distribution RFID Applications2.

Real-TimeLocation Tracking (RTLS)

Shipping

• Automate Advanced Shipping Notices (ASNs)

• Verify outgoing orders

RFID Applications:

• Expedite rush orders• Verify individual items with customer

orders• Verify final destination, carrier and

dock door• Trigger automatic inventory

replenishment when items run low• Flag rush orders by comparing order

number & special instructions

Web Services Integration Options for ERP & WMS Systems:

• 100% automated tracking & reliable confirmation of orders as they are shipped

• Significantly reduce error rates and costly correction processes

• Focus staff on exception handling vs. administrative paperwork

RFID Value Add:• Automate tracking of delivery vehicles and associated orders

RFID Application:

• Verify individual items with customer order and final destination• Alert staff to potential mis-shipments or delays

Web Services Integration Options for ERP & WMS Systems:

• Automate manifesting, loading and unloading processes• Reduce rush shipping costs• Focus staff on on-time delivery vs. searching for missing items and orders

RFID Value Add:

OrderTracking

Alert! Work OrderY453-D7112

is a RUSH ORDERPlease expedite

• Track orders & their individual items from location to locationRFID Application:

• Pull order details to track supplier, end customer, final destination& item numbers

• Alert staff with a visual or audible alarm when an order Is receivedat the wrong location, or needs to be expedited

Web Services Integration Options for ERP & WMS Systems:

• Real-time order status• Reduce manual labor in confirmation,

verification & search activities

RFID Value Add:

!

Page 7: RFID-enabled Applications for Supply Chain & Logistics ... · Focus staff on exception handling vs. administrative paperwork. RFID Value Add • Track reusable containers and contents

©2009 OATSystems 7

Supply ChainLogistics &Distribution

Items to Track:

• Component parts • Suppliers• Batch numbers• Due dates

• Carriers• Order numbers• Order contents• Final destinations• Due dates

Processes to Enable:

Sourcing ShippingReceivingReverse logistics

Quantifying Value:

Increased forecast accuracyReduced safety stock

Streamlinedshipping costsIncreased order accuracy& customer satisfaction

1. 2.

While each organization’s operations are unique, there are common challengesthat can be addressed with real-time visibility. By automating and error-proofing critical processes, RFID-enabling existing applications and implementing RFID packagedsolutions, manufacturers and logistics providers can reduce deployment time and accelerate the return on their technology investment.

RFID-enabling Key Processes

Page 8: RFID-enabled Applications for Supply Chain & Logistics ... · Focus staff on exception handling vs. administrative paperwork. RFID Value Add • Track reusable containers and contents

©2009 OATSystems 8

RFID-enabling Production Systems

ERP, WMS, MRO systems & business activity dashboards are the lifeblood of many manufacturing and logistics operations.

RFID-enabling enterprise systems incorporates real-time production and delivery status into day-to-day business metrics. This enables manufacturers and logistics providers to uncover and address process errors before they impact production schedules and product deliveries.

RFID Integration Examples

Enterprise Resource Planning (ERP) Systems

• Verify physical components against bill of materials• Trigger inventory replenishment when low stock is detected• Locate missing parts & equipment

Warehouse Management Systems (WMS)

• Verify manifest & destination for outgoing shipments• Confirm that custom orders match manifest• Prevent mis-shipments with visual/audible alarms• Track finished goods inventory

Maintenance& Repair (MRO) Systems

• Verify parts & equipment against service orders• Monitor installation & maintenance history• Locate recalled or expired service parts

Business Activity Monitoring (BAM) Dashboards

• Automatically update dashboards to reflect:– Physical inventory levels– Orders shipped– Operational efficiency

Case Study: Product Tracking withRFID-enabled ERP Systems

A Global 500 Company RFID-enabled its ERP systems with OAT Asset Tracking to track high-value consumer electronics products from warehouse to vehicle to point-of-delivery

Real-time order status enables them to provide more responsive customer service and to quickly test and roll out new product offerings.

Page 9: RFID-enabled Applications for Supply Chain & Logistics ... · Focus staff on exception handling vs. administrative paperwork. RFID Value Add • Track reusable containers and contents

©2009 OATSystems

Corporate Office:

OATSystems200 West StreetWaltham MA 02451USA781-907-6100

International Sales:

OATSystems68 Lombard StreetLondon EC3V 9LJUnited Kingdom+44 20 7868 1704

www.oatsystems.com

About OATSystemsOATSystems has helped more than 100 companies take advantage of RFID to streamline operations, enhance customer satisfaction and increase bottom line results. OAT is the recognized RFID solution leader with software that empowers businesses to achieve a competitive advantage and ROI from RFID. As a pioneer in the development of RFID technology, OAT has been setting the standard in RFID for over half a decade and has provided RFID-enabled solutions to leading companies such as Airbus, Chevron, Best Buy, Tesco, Kimberly-Clark, Tyco Electronics, Shell, Cephalon and others.

Contact OATSystems today at www.oatsystems.com or 781-907-6100 and get ready to take control of your operations.