revised june 18, 2019 residents and fellows reporting ... · safety: 832-824-2277 patient safety:...

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Revised June 18, 2019 Residents and Fellows Texas Children’s Hospital Harris Health & Ben Taub Michael E DeBakey VAMC Baylor St. Luke’s Medical Center Medical error, concern or ADE: http://connect2.texaschildrens. org/Pages/Event-Reporting.asp TCH intranet homepage, on right side under Employee Resources, select “Event Reporting”. You will be taken to an outside site, RL6. Enter TCH network username and password (can still be anonymous later). Select “new file”, then click on appropriate icon for the event. When finished, click green “submit” button at the bottom. Questions? Katherine Basta, Patient Safety Specialist: 832-824-1362 Dr. Joan Shook, Chief of Patient Safety: 832-824-2277 Patient Safety: 832-824-1362 Risk Management: 832-824-1220 Medical error, concern or ADE: HCHD Intranet home page At bottom on the left side, click “E- Incident Reporting”. Click “Report an Incident”, login with HCHD Network User ID (not “p number”) and password. Under “General Incident Quick Submission,” select “New Incident” and click “Go”. Complete all red fields, press “Submit Incident,” click “OK,” and log out. Questions? “E-Incident Reporting” training modules and guide http://vbtspext01:17594/default. aspx Administrative Director of Risk & Patient Safety 713-566-4572 Risk Management: 713-873-3154 Medical error or concern: Click the “JPSR” icon on the computer desktop Enter your PIV number Click the icon for the event location (Dept. of VA) Fill out all fields with a * on the JPSR Event Reporting Form Click “Submit” Adverse Drug Event (ADE): From CPRS Cover Sheet, right click in box “Allergy/ Adverse Reactions” and choose “Enter new allergy” Search for the drug and enter details of the event Questions? Patient Safety Manager: 713- 791-1414 Ext 26084 Medical error or ADE: Log in using your BSLMC internet login and password From “The Source”, find “Quick Tools” and click “IRIS Reporter” Enter the IRIS according to the appropriate incident type for immediate follow up Complete the form including required fields marked with * and describe the incident under “Event Detail” Questions? Contact Patient Safety Quality Specialist Cheryl Johnson 832-355-8999 What types of events should I report? Events/errors that resulted in patient injury Errors that did not result in patient injury (“near miss”) Unexpected bad outcomes, even if you don’t know of an error Tests or treatments that were delayed, incorrect or inappropriate For support with the process, please contact: Assistant Dean, GME: Nana Coleman, MD EdM Phone: 832-826-6230 or Email: [email protected] VA Chief Residents for Quality and Safety: Dr. Nathan Nowalk or Dr. June Kampangkaew The Patient Safety personnel listed for the institution The goal is to change systems that lead to errors, not to punish people Tips for effective incident reporting: Have the patient name, MRN, DOB, & date of incident ready. Complete the report as soon as possible after the event. Include as much information about the event as possible. The report does not have to include names of people involved. If you are unsure whether to report an event, REPORT IT. Remember: incident reports are protected by US law and should not be copied, reproduced, or written about in the patient’s chart. Do not report non-safety concerns related to interpersonal conflict as a means of retaliation. For professionalism concerns, file a report on Ethics Point at www.bcm.ethicspoint.com or call BCM Integrity Hotline 1-855-764-7292 Reporting Patient Safety Incidents at BCM Affiliated Institutions

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Page 1: Revised June 18, 2019 Residents and Fellows Reporting ... · Safety: 832-824-2277 Patient Safety: 832-824-1362 Risk Management: 832-824-1220 Medical error, concern or ADE: HCHD Intranet

Revised June 18, 2019

Residents and Fellows

Texas Children’s Hospital Harris Health & Ben Taub Michael E DeBakey VAMC Baylor St. Luke’s Medical Center

Medical error, concern or ADE: http://connect2.texaschildrens.

org/Pages/Event-Reporting.asp TCH intranet homepage, on right

side under Employee Resources, select “Event Reporting”.

You will be taken to an outside site, RL6. Enter TCH network username and password (can still be anonymous later).

Select “new file”, then click on appropriate icon for the event.

When finished, click green “submit” button at the bottom.

Questions? Katherine Basta, Patient Safety

Specialist: 832-824-1362 Dr. Joan Shook, Chief of Patient

Safety: 832-824-2277 Patient Safety: 832-824-1362 Risk Management: 832-824-1220

Medical error, concern or ADE: HCHD Intranet home page At bottom on the left side, click

“E- Incident Reporting”. Click “Report an Incident”, login

with HCHD Network User ID (not “p number”) and password.

Under “General Incident Quick Submission,” select “New Incident” and click “Go”.

Complete all red fields, press “Submit Incident,” click “OK,” and log out.

Questions? “E-Incident Reporting” training

modules and guide http://vbtspext01:17594/default.aspx

Administrative Director of Risk & Patient Safety 713-566-4572

Risk Management: 713-873-3154

Medical error or concern: Click the “JPSR” icon on the

computer desktop Enter your PIV number Click the icon for the event

location (Dept. of VA) Fill out all fields with a * on the

JPSR Event Reporting Form Click “Submit”

Adverse Drug Event (ADE): From CPRS Cover Sheet, right

click in box “Allergy/ Adverse Reactions” and choose “Enter new allergy”

Search for the drug and enter details of the event

Questions? Patient Safety Manager: 713-

791-1414 Ext 26084

Medical error or ADE: Log in using your BSLMC internet

login and password From “The Source”, find “Quick

Tools” and click “IRIS Reporter” Enter the IRIS according to the

appropriate incident type for immediate follow up

Complete the form including required fields marked with * and describe the incident under “Event Detail”

Questions? Contact Patient Safety Quality

Specialist Cheryl Johnson 832-355-8999

What types of events should I report?

Events/errors that resulted in patient injury

Errors that did not result in patient injury (“near miss”)

Unexpected bad outcomes, even if you don’t know of an error

Tests or treatments that were delayed, incorrect or inappropriate For support with the process, please contact:

Assistant Dean, GME: Nana Coleman, MD EdM Phone: 832-826-6230 or Email:

[email protected]

VA Chief Residents for Quality and Safety: Dr. Nathan Nowalk or Dr. June

Kampangkaew

The Patient Safety personnel listed for the institution

The goal is to change systems that lead to errors, not to punish people

Tips for effective incident reporting:

Have the patient name, MRN, DOB, & date of incident ready.

Complete the report as soon as possible after the event.

Include as much information about the event as possible.

The report does not have to include names of people involved.

If you are unsure whether to report an event, REPORT IT.

Remember: incident reports are protected by US law and should not be copied, reproduced, or written about in the patient’s chart.

Do not report non-safety concerns related to interpersonal conflict as a means of retaliation.

For professionalism concerns, file a report on Ethics Point at www.bcm.ethicspoint.com or call BCM Integrity Hotline 1-855-764-7292

Reporting Patient Safety Incidents at BCM Affiliated Institutions