Review

Exam 2

Chapters 6 – 10

Chapter 6 – Systems Development

• Systems Development Concepts

• Challenges in Systems Development

• Types of System Development Methods– Systems Development Life Cycle (SDLC)– Rapid Application Development (RAD)– Object Oriented Development (OOD)– Extreme Programming (EP)

Chapter 6 - Discussion• Ethics (155-156 and163a-b)

– State the pros and cons of the system development project for the Baker, Barker, and Bickel in terms of the “time and material” contract and the fixed cost contract.

– State your choice and reasons of the choice for the previous question if you are bidding the systems development contract.

• Problem solving (165a-b)– State the focus or attention as a future new system user in the

process of systems development.• Opposing forces (171a-b)

– Should you be honest with the schedule and budget estimation for an in-house systems development project (state the reasons)?

– Create a schema or process to estimate the schedule and budget for a systems development project.

• Security (179a-b)– Create a security system of the future information system for the

Baker, Barker, and Bickel.

Chapter 6 - Case Study

• Case 6-1 The Need for Technical Feasibility (185-187): only 3 and 5

• Case 6-2 Slow learners, or What? (187-189): only 2

Chapter 7 - Information Systems Within Organizations

• Internal IS Types• Types of Functional Systems• Problems of Functional Systems• Competitive Strategy and Value Chains• Business Process Design• Problems of Business Process Design• Inherent Process and Software• Types of Integrated, Cross-Functional

Information System• Discuss and Case Study

Chapter 7 - Discussion

• Ethics (205a-b)– State the impacts on the overall operations of the organization

generated by that particular salesperson?

• Problem Solving (211a-b)– Summarize the strategies to reduce the employee’s resistance

from implementing and using a new information system.

• Security (217a-b)– State the strategies to prevent any disaster and crime to a

centralized database.

• Reflections (219a-b)– State your solution to gain the competitive advantages by using

the ERP that has become a standard information system for operating efficiency in the industry.

Chapter 7 - Case Study

• Case 7-1 Knoll – Enterprise IS and the Physical Workplace (223 – 225): questions 2, 3, 4, and 5a

Chapter 8 – E-commerce and Supply Chain

• Porters Five Competitive Forces Model• E-commerce• E-commerce and Market Efficiency• E-commerce Economics• Commerce Servers• Supply Chain

– Structure– Performance– Profitability– Bullwhip Effect

• Supplier Relationship Management• Data Exchange

– EDI– XML

• Discussion and Case Study

Chapter 8 – Discussion

• Problem Solving (235a-b)– State the basic rules to prepare an employee for attending an

inter-organization negotiation or collaboration meeting.

• Ethics (247a-b)– State the basic ethic rule to prepare employees for the supply

chain information sharing.

• Security (251a-b)– State the solution and associated reasons to handle the

installation of another company’s programs in your organization.

• Reflections (253a-b)– State your recommendations to the future business plan for

Oracle and IBM related to the fate of relational database, SQL, and XML five years later.

Chapter 8 – Case Study

• Case 8-1 Getty Images (258 – 260): questions 2, 3 and 5

Chapter 9 – Business Intelligence and Knowledge Management

• Business Intelligence System

• Reporting system

• Data Warehouse

• Data Mart

• Knowledge Management Systems

• Discussion and Case Study

Chapter 9 – Discussion• Security (275a-b)

– State some method for an organization to prevent the semantic security problems.

• Problem Solving (283a-b)– State two statistic usages and its associated risks in a business

decision making process.

• Ethics (289a-b)– State some disadvantages of using decision tree as the

admission rules.

• Reflections (295a-b)– Is it a common practice of lower management to manipulate the

data and generate the information to accommodate the needs of upper management in the real business world? How do you handle the situation?

Chapter 9 – Case Study

• Case 9-1 Laguna Tools (300-301) every question

Information Systems Management

• Information Systems Department• Plan the Use of IT• Manage Computing Infrastructure• Manage Enterprise Applications• Data Administration• Outsourcing• Users Rights and Responsibilities• Discussion and Case Study

Chapter 10 - Information Systems Management

• Ethics (309a-b)– State your response to each of the questions in page

309a.– State the best corporate policy for the personal

computer usage at work place.

• Opposing Forces (321a-b)– State the best corporate policy for outsourcing the IT.

• Reflections (325a-b)– State benefits and risks on the international

outsourcing for the U.S business.

Chapter 10 - Information Systems Management

• Case 10-1 Marriott International, Inc. (330-331): 1, 2, 3, 4 and 5