retrospect sales & technical master presentation covers win v8 and mac v10

RetrospectSales & Technical Master Presentation

Covers Win v8 and Mac v10

Copyright ® 2012 Retrospect, Inc.

Retrospect Backup & Recovery Software

• Award-winning backup and recovery software with over 23 years of tried and true development currently protecting millions of computers worldwide

• Easy-to-manage application that automates the backup process for networked computers in small and midsize businesses, small office/home office, environments, Universities, departments in large companies and government offices

• Delivers enterprise-level features that small and midsize businesses need, without requiring dedicated IT staff to manage backup and recovery

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Retrospect Solves Customer Challenges

Retrospect protects business-critical digital assets

• Nearly 100% of business data is now digital- Most small businesses that suffer a catastrophic data loss

fail within 12 months.

• Mitigates vulnerability to disaster like fire, flood,

and theft- Makes it easy to keep offsite copies- Complete backups include OS, apps, user data and settings

• Minimizes business downtime in the event of a system failure or data loss

• Laptop and desktop computers maintain 80% of a company’s critical data- Retrospect dynamically protects endpoint data, even on laptops that come and go

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Retrospect saves money and resources - Fits into limited SMB and SOHO budgets- Provides broad protection without complexity or high

demand on IT resources

• Protects against the high cost of data loss- Loss of business data = loss of business- Data recovery services are extremely expensive and

don't always deliver

• Scalable to handle rapid data growth and increasingdemand- Smart Incremental backups and Smart Restores copy only unique files- Protects open-file data sets that span multiple volumes

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Retrospect offers peace of mind• Automated “fire and forget” design keeps data

protected with little or no babysitting- iOS app and email reporting keep admins informed

• Ensures compliance, data security- Encrypted backups safeguard sensitive information

that’s susceptible to loss or theft- Supports Write-Once Read-Many (WORM) digital

tape archiving

• Special benefits offer additional protection- Detects failing hard disks sending an alert for immediate backup- “Bare metal” disaster recovery of non-bootable systems

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Retrospect Protects… • Servers, desktops, and notebooks

• Mixed-platform environments with Mac,Windows, and Linux systems

• Designed for deployments of 1 to 500 (1,000) users

- Small and medium businesses with a best value for business of 25 to 100 users

- Small offices and home offices 1 to 25 users

- Universities, High Schools and Elementary Schools

- Banks, Doctor Offices, Hospitals, Law Firms, Real Estate Offices, etc.

- Departments in larger corporations, government, schools

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Key Retrospect Technologies

Saves Money & Resources

Powerful, Flexible and Reliable to Meet Business Needs

Provides Security & Peace of Mind

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Smart Incremental technology eliminates need for full backups

Self-adjusting “Proactive” backups maximize resources

NEW Instant Scan increases performance by 50%

Automated disk grooming removes outdated files

File-level deduplication saves time and storage space

Remote management of multiple Retrospect servers saves time and

money

Protects Mac, Windows, and Linux computers

NEW Supports disk, NAS, WebDAV cloud storage, tape drives, libraries,

and flash drives

Performs multiple simultaneous operations

NEW Dissimilar Hardware restores to an entirely different computer

NEW VMWare Integration protects virtual environments

Delivers perfect point-in-time restores every time, from individual

files to entire volumes

Multiple levels of encryption protect data and ensure secure

network communication

Easily maintains multiple, independent Backup Sets for

added reliability

Retrospect S.M.A.R.T client failing disk alert for immediate backup

Automatic client detection and login ensures protection

Retrospect is built on more than two decades of network data

protection expertise


Typical Retrospect Configuration

One computer acts as the Retrospect backup server- Can run either Windows or Mac OS (doesn’t require a server OS)

- Manages the backup operations (backup schedules, disk space reclamation, etc.)

Other computers are protected as clients- Clients can be physical or virtual, running Windows, Mac OS, or Linux

- Combination of servers, laptops, and desktops

- Optional encryption and public/private keypairs provide additional security

- Flexible client control options can be granted

Remote management options- Retrospect independent interface ability can run from any computer

- New iPhone & iPad app give you monitor and specific control

App Server

ExchangeServer

MS SQLServer

RetrospectBackup Server

File/PrintServer

Backup data

DASNAS

SAS

iSCSI

FC

Disk

Tape

RDX/Rev

WebDAVCloud

iPhone/iPadControl and Monitoring

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Retrospect 8 for Windows

• NEW Instant Scan 50% increase in performance• NEW Dissimilar Hardware – Complete restores to entirely

different computers• NEW Cloud Storage Support – WebDAV • NEW Windows 8 fully supported, Exchange 2010 Support• IMPROVED VMware Integration – ESX 4 and ESXi5

environments • IMPROVED Bare Metal Disaster Recovery• IMPROVED On-demand user backups and restores (Free!)• Backup of open files like email, CRM and database

applications

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Retrospect 10 for Mac

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• NEW Instant Scan – 50% performance increase • NEW Mountain Lion OS fully Supported• WebDAV storage support—backup and archive to

private cloud or other Internet-connected storage• IMPROVED On-demand user backups and restores• AES-256 encryption of backup data• Detection and notification of a failing hard disk so that it

can immediately be backed up• Great value—high in features, low in price


Core Retrospect Product LineLicensed to Protect… Windows Product Mac Product MSRP1-3 Win/Mac/Linux PCs(does not support servers) Retrospect Professional Retrospect Desktop $119

$249*

1 Windows Server 2003/2008, no PCs(does not include tape support) Retrospect Disk-to-Disk n/a $379

$509*

Windows SBS with SQL, unlimited PCs Retrospect SBS Premium(includes Exchange, SQL) n/a $729

$869*

1 Windows or Mac Server, up to 20 PCs n/a Retrospect Single Server 20-client $479$609*

1 Windows or Mac Server, unlimited PCs Retrospect Single Server Unlimited $679

$809*

Unlimited Win/Mac Servers and PCs Retrospect Multi Server $1,409$1,669*

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*Pricing includes 1 year annual support and maintenance (ASM); Mac Single Server Unlimited and Multi Server only available w/ ASM.


Retrospect Add-ons

ProductAvailable for Windows?

Available for Mac?

Open File Backup protects Windows files (on NTFS file systems) that are open and in use, including multiple volumes and business-critical server applications like e-mail, database, CRM, accounting, or proprietary applications.

Yes Yes

NEW Dissimilar Hardware allows Retrospect to perform a complete restore – including the operating system – to entirely different hardware

Yes NA

IMPROVED VMware Integration Retrospect server-level products support file- and image-based off-host backups of VMs in ESX 4 and ESXi 5 environments

Yes NA

Advanced Tape Support improves backup times to tape libraries and autoloaders by utilizing multiple tape drives in parallel, including stand-alone drives, drives in libraries, or drives in autoloaders.

Yes Yes

Microsoft SQL Server Agent provides fast, precise full backups, or differential, log, and log no truncate backups of Microsoft SQL Server while online. Automatically restores a SQL server to a specific point in time.

Yes NA

Microsoft Exchange Server Agent provides precise, hot backup of Microsoft Exchange Server. Automatically restores an Exchange server to a specific point in time.

Yes NA

Annual Support and Maintenance delivers a full year of toll-free (from within the US) 9x5 phone-based technical support with the ability to submit a webticket 24x7, online and phone-based interaction with technical support agents, and free upgrades and updates of your Retrospect software products released during the term of the contract.

Yes Yes

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What to look for?

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Opportunities (pain points to watch for)

• Frustration with current office back up? (Price point and/or technical issues)

• Looking for full system restores of desktops and laptops?• Business compliance requirements (encryption, archiving)• Cross-platform clients needing to be protected• Asking about cloud backup and archive• Exchange and/SQL database protection• Virtual Machines needing backup• Switching from tape to disk backup• Any purchases of Servers, competitive support renewals,

new laptops, purchasing new storage


Why Recommend & Sell Retrospect?

Retrospect is tailor-made for Resellers whose focus is on the small to medium size business (SMBs) that need a rock solid critical data protection solution with lots of built-in value.

- Makes you money• More cost effective pricing compared to other backup solutions – keep higher margins• Build or add to your IT consulting services with a reliable data protection product• Complimentary and/or alternative data protection solution for your product portfolio• Partner program offers additional rebates and margin enhancements

- Saves you time and resources • Focused backup of critical data for flawless restores• Easy to configure with flexibility to remotely manage capabilities• Tech Support team that wants to support you and your customers

- Enhances your reputation and trust with your customers• Reduces risk by verified backed-up critical data• Highest levels of encryption so your data is safe from hackers/theft• Partnership with a company that values your success

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Bottom Line: Why Choose Retrospect?Saves money• Easy on SMB budgets• Protects against the financial impact of data loss on business• Scalable to handle rapid data growth, rising access demands• Doesn't require dedicated IT staff • Doesn't require a Windows Server

Protects businesses• Safeguards business from fire, theft, flood, failure• Delivers true cross-platform protection• Minimizes business downtime in the event of a system

failure or data loss• File-based backups with point-in-time snapshots offer

different restore scenarios depending on your needs

Gives peace of mind• Automated backups• Compliant• Dedicated customer support team

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SUPPORTING SLIDESBegin

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Why Choose or Change to Retrospect?

Retrospect has been evolving over the last 25 years with a laser focus on protecting critical data for small to medium size business, branch offices, departments in enterprise companies, and professionals.

- Automated and prioritized desktop and laptop protection thatjust happens

- 80% of critical data resides on laptops and desktops – notservers.

- Flexible data destinations for local (faster data restore) andoffsite for (data archive for theft/disaster protection)

- Great value with cost effective options that include everythingnecessary to protect your computing environment

- An example: Protect 5 servers and 100 laptops with 1 Retrospectproduct for less then $1500

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Why Recommend & Sell Retrospect?

• Retrospect is an excellent data protection solution for the millions of small to medium size businesses that are in the market for their first backup solution or looking for an alternative solution.- Easy to quote –

• Product pricing is by sku so no complicated percentages to manage when selling clients or support agreements (one price, one product)

• Product names easy to understand and explain• Easy to match competitor products

- Keep higher margins• Against our competitors we have more value with better pricing

that keep margins high – Especially when pitched as an alternative product

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North America Customers

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Retrospect for iOS• Monitors multiple Retrospect servers

- Supports both Windows and Mac editions

• Connects via TCP/IP over a Wi-Fi or 3G/4G network• Controls backup and restore operations

- Run any script or pause any activity by tapping it

• View information about all aspects of Retrospect- Provides at-a-glance status for all monitored Retrospect

servers, using status icons and progress bars for currently running activities

- View details for Reports, Activities, Past Backups, Scripts, Sources, Media Sets, Devices, and the Operations Log

• Free for iPhone and iPad

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WebDAV Support• Access to storage via standard WebDAV protocol

- WebDAV is built into modern operating systems and easy to configure- Communicates via HTTP port 80, which streamlines configuration and

compatibility—no need to configure routers or firewalls- More secure and better performing than FTP

• Complements local disk backup by providing easy offsite storage• Allows for “private cloud” storage services• Backups to WebDAV storage can be set to exclude unnecessary

data (OS, apps, etc)• Common strategy: Daily backups to local disk, weekly copies of

critical data to WebDAV cloud storage

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COMPETITIVE SLIDESBegin

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Mac Backup Software Features Comparison

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Feature Retrospect 10 PresSTORE 4.4 CrashPlan PROe 3.3 Time Machine 10.7

Protects Mac, Windows, Linux systems

Protects applications, operating system, settings Only on servers

Supports direct- and network-attached disk storage

Supports tape drives, libraries, bar code scanners

Supports Internet-connected “cloud” storage Any WebDAV Proprietary

Ability to archive files (with opt. deletion of originals)

Ability to copy (synchronize) files in native format

Backup of block-level changes to files

Data deduplication across multiple computers and volumes Same path only Same computer only

Disaster recovery capability for any backed up computer Only for servers

Precise, point-in-time restores from incremental backups Restores unwanted files Restores unwanted files

End-user backup and restore on demand

Comprehensive verification of backed-up data Scheduled only

Powerful file filtering for backup, copy, and restore operations Limited without CLI Limited without CLI

Network transmission and data encryption options Network only Data only

iOS app for monitoring and controlling multiple backup servers


www.retrospect.com/support for free on-line resources Video Training, Knowledgebase, Forums

Sales Hotline: 888-376-1078Questions, quotes

[email protected] call requests, questions, quotes

Additional Resources

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retrospect sales & technical master presentation covers win v8 and mac v10

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