retour d'expérience de la mise en place d'un rse chez givaudan
DESCRIPTION
Retour d'expérience de la mise en place d'un RSE chez GivaudanTRANSCRIPT
Retour d’expérience du lancement du RSE interne Givaudan
Janvier 2014
Sommaire
Présentation de Givaudan
Emergence des usages sociaux en entreprise
Offres du marché – processus de sélection
Stratégie de lancement
Retour d’expérience après 2 ans – « success stories », tendances.
A global industry
Corporate Presentation 2013
Fragrances and flavours are used in consumer products …
3
FOOD FINE FRAGRANCES
PERSONAL CARE
ORAL CARE
BEVERAGES
LAUNDRY CARE
HOME CARE
CONFECTIONARY DAIRY PRODUCTS
Our presence today
Corporate Presentation 2013
A global company with a local presence and more than 9,000 talented employees to
meet consumer preferences
9,124 EMPLOYEES
33 PRODUCTION SITES
81 LOCATIONS
WORLDWIDE
Geneva HEADQUARTERS
FY 2012 figures
4
A flourishing business
Corporate Presentation 2013
Our solid position is reflected in the sustained growth we have enjoyed in recent years
SALES
4.3
CHF BILLION
(+6.6%*)
SALES
44%
IN DEVELOPING
MARKETS
NET INCOME
411
CHF MILLION
(9.7% of sales)
FREE CASH FLOW
512
CHF MILLION
SALES GROWTH
5.5%
CAGR* 2008-2012
20.4%
EBITDA MARGIN
REINVESTING
~10%
OF SALES
INTO R&D IN 2012
5
* Like-for-like basis. Excludes impact of currencies, acquisitions and disposals
FY 2012 figures
Sommaire
Présentation de Givaudan
Emergence des usages sociaux en entreprise
Offres du marché – processus de sélection
Stratégie de lancement
Retour d’expérience après 2 ans – « success stories », tendances.
Source (July 2012):
Value Potential and Challenges
of adopting Social Technologies for Collaboration
SHAKE status - October 2013
7
«The value creation potential
within and across enterprises
to improve communication and
collaboration is largly
untapped»
«28 hours each week is spent by knowledge
workers in writing e-mails, searching for
information, and collaborating internally»
«We estimate that social
technologies can raise the
productivity of knowledge
workers by 20-25%»
«Capturing the full potential will require
transformational changes in
organizational structures, processes
and practices and may take years»
«The greatest benefit will
be realized by
organizations that can
develop open, non-
hierarchical, knowledge-
sharing cultures»
Oct 2012
Social Networking Opportunities
Employees
Improve productivity with suppliers and
partners
(e.g. recruitment, vendor collaboration, etc.)
Suppliers
and
Partners
Customers
Crowd
Empower people and Increase agility and
productivity by:
Collaborating efficiently across geographical and
organizational boundaries
Leveraging existing knowledge and stop
reinventing the wheel
Improve customer relationship
(co-creation, sales, customer service)
Gain consumer insights
Company Image
Recruiting
Sommaire
Présentation de Givaudan
Emergence des usages sociaux en entreprise
Offres du marché – processus de sélection
Stratégie de lancement
Retour d’expérience après 2 ans – « success stories », tendances.
Enterprise Social Networking – Market Overview
Crowded market, with dominant position
of large brands together with new players
Jive, IBM and Microsoft confirmed their
Leader position in Gartner magic
quadrant
Niche players and visionaries change fast
because the # of deployed users is also
part of evaluation
Available features on the product are very
similar
Key is to focus on expected business
outcomes
Source: Gartner Magic Quadrant Social Software for the Workforce
Vendor Selection Criterias
Gartner magic quadrant
Number of users / Market share
Growing trend
Solutions features
Solution usability
Startup- ready to go time
Possible enhancements, scalability of solution
Costs: infrastructure, implementation effort, support & maintenance
Support
Sommaire
Présentation de Givaudan
Emergence des usages sociaux en entreprise
Offres du marché – processus de sélection
Stratégie de lancement
Retour d’expérience après 2 ans – « success stories », tendances.
Fundamental Ideas of a Social Network
bringing people closer together
establishing trusted relationships
Connecting is good! Sharing is good! Discovery is good!
SHAKE status - October 2013
The Connected Givaudan: Expanding local networks globally with high performance collaboration capabilities
SHAKE status - October 2013
14
Everyone has the right information at
hand to get his/her job done
Knowledge is shared openly leading to
more innovation
Expertise is easily and globally accessible
Self-organizing «cells»
Fast problem solving processes
The Givaudan Network provides everyone with the resources necessary to be as
productive and efficient as possible.
Customers
and
Partners
Public
Givaudan Employees
True Social Business Means….
A company is open to let it’s
employees discuss strengths and
weaknesses in “public”*…
… knowing that not everything
people will talk about will be
positive…
.. and understanding that it’s
managers will have to learn how to
transform “negative” discussions
into positive ones.
*public in this context means: within an enterprise social network, not on the internet
SHAKE Rollout
SHAKE Evolution LB Presentation
16
Change Management
Onboarding program
Self service education tutorial & video
Roadshow to main sites (to build advocate network)
Community Managment
Establish permanent enterprise community managemet role (business
owner of Shake) within corporate communications
Develop and maintain a strong global advocate and community
manager network
Foster and animate productive usage of Shake
SHAKE Rollout
SHAKE Evolution LB Presentation
17
Design
Move from pilot design to a final design that encourages usage and
supports Givaudan Brand
Integration & Security
Integration with OpenText
Integration with employee master data
Security audit
Jive 6 Update
Establish Permanent IT support
Governance
Establish permanent governance framework, policies, guidelines and
analysis of engagement metrics
Establish permanent roles required.
Sommaire
Présentation de Givaudan
Emergence des usages sociaux en entreprise
Offres du marché – processus de sélection
Stratégie de lancement
Retour d’expérience après 2 ans – « success stories », tendances.
SHAKE status - October 2013
19
Corporate Presentation 2013
20
6000+ registered users
50% are active
Corporate Presentation 2013
21
FOOD FINE FRAGRANCES
PERSONAL CARE
ORAL CARE
BEVERAGES
LAUNDRY CARE
HOME CARE
CONFECTIONARY DAIRY PRODUCTS
180 active groups with more than 100 views
Groups classification
SHAKE status - October 2013
22
Strong Collaboration Limited Collaboration
Formal information
Sharing
Official
Enabling collaboration
Formal, top down
Events support
One or few motivated
advocates pushing a lot
of information
Knowledge sharing
Peer to peer
discussions
Disclaimer
No warranty and no liability: While Givaudan is making great efforts to include accurate and up-to-date information, we make no representations or warranties, expressed or implied, as to the accuracy or completeness of the information provided on this hand-out and disclaim any liability for the use of it.
No offer and no solicitation: The information provided on this hand-out does not constitute an offer of or solicitation for the purchase or disposal, trading or any transaction in any Givaudan securities. Investors must not rely on this information for investment decisions.
Forward-looking information: This hand-out may contain forward-looking information. Such information is subject to a variety of significant uncertainties, including scientific, business, economic and financial factors, and therefore actual results may differ significantly from those presented.
Copyright © 2013 Givaudan SA. All rights reserved.
Corporate Presentation 2013