rethinking the symbol experience: an arcgis pro case study edie punt @ epunt product engineer arcgis...

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Rethinking the Symbol Experience: An ArcGIS Pro Case Study

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Page 1: Rethinking the Symbol Experience: An ArcGIS Pro Case Study Edie Punt @ epunt Product Engineer ArcGIS Pro Team Richard Caballero @ richc117 UX Designer

Rethinking the Symbol Experience:An ArcGIS Pro Case Study

Page 2: Rethinking the Symbol Experience: An ArcGIS Pro Case Study Edie Punt @ epunt Product Engineer ArcGIS Pro Team Richard Caballero @ richc117 UX Designer

A Symbol LegacyA long graphical history

Page 3: Rethinking the Symbol Experience: An ArcGIS Pro Case Study Edie Punt @ epunt Product Engineer ArcGIS Pro Team Richard Caballero @ richc117 UX Designer

Symbols

• Symbols

• Collections of graphical shapes, strokes, and fills

• Applied to geographic features to locate, categorize, classify

• Almost every GIS workflow relies on symbols

• Wide spectrum of complexity and requirements

Page 4: Rethinking the Symbol Experience: An ArcGIS Pro Case Study Edie Punt @ epunt Product Engineer ArcGIS Pro Team Richard Caballero @ richc117 UX Designer

Working with symbols ArcMap

• Three common usability obstacles

• Selecting symbols vs modifying symbols

• Endlessly recursive model

• Modal dialogs covering the map

• Legacy concerns

• Adapt to an existing user base

• Convert existing symbolized maps

Page 5: Rethinking the Symbol Experience: An ArcGIS Pro Case Study Edie Punt @ epunt Product Engineer ArcGIS Pro Team Richard Caballero @ richc117 UX Designer

Selecting vs Modifying SymbolsArcMap

Page 6: Rethinking the Symbol Experience: An ArcGIS Pro Case Study Edie Punt @ epunt Product Engineer ArcGIS Pro Team Richard Caballero @ richc117 UX Designer

Endlessly Recursive Symbol ModelArcMap

Page 7: Rethinking the Symbol Experience: An ArcGIS Pro Case Study Edie Punt @ epunt Product Engineer ArcGIS Pro Team Richard Caballero @ richc117 UX Designer

Modal Dialogs EverywhereArcMap

Page 8: Rethinking the Symbol Experience: An ArcGIS Pro Case Study Edie Punt @ epunt Product Engineer ArcGIS Pro Team Richard Caballero @ richc117 UX Designer

Getting it RightToward a new symbol experience

Page 9: Rethinking the Symbol Experience: An ArcGIS Pro Case Study Edie Punt @ epunt Product Engineer ArcGIS Pro Team Richard Caballero @ richc117 UX Designer

ArcGIS Pro

• A new structural symbol model

• Updated UI

• Support 2D & 3D simultaneously

• Design for the past: support conversion

• Design for the future: support still-unimplemented functionality

Page 10: Rethinking the Symbol Experience: An ArcGIS Pro Case Study Edie Punt @ epunt Product Engineer ArcGIS Pro Team Richard Caballero @ richc117 UX Designer

Selecting and Modifying Symbols

• Place symbol selection (Gallery), and

symbol modification (Properties) on the same pane

• Neither gets precedence

• Sticky pane- you return to the last side used

• Properties divided into three tabs

• Symbol: quick, easy edits to basic properties

• Layers: access all properties of all symbol layers

• Structure: change the symbol structure (layers & effects)

ArcGIS Pro

Page 11: Rethinking the Symbol Experience: An ArcGIS Pro Case Study Edie Punt @ epunt Product Engineer ArcGIS Pro Team Richard Caballero @ richc117 UX Designer

Committing Symbol Changes

• Truly modeless? Or commit with an Apply button?

• many small related symbol modifications made at once

• build a logical undo/redo stack

• robust, interactive preview

ArcGIS Pro

Page 12: Rethinking the Symbol Experience: An ArcGIS Pro Case Study Edie Punt @ epunt Product Engineer ArcGIS Pro Team Richard Caballero @ richc117 UX Designer

Stop the Madness

• Limit recursion

• access only the basic properties of component symbols

• vector markers

• halos

• Mitigation:

• better style experience

• more styles online

• vector marker editor

ArcGIS Pro

Page 13: Rethinking the Symbol Experience: An ArcGIS Pro Case Study Edie Punt @ epunt Product Engineer ArcGIS Pro Team Richard Caballero @ richc117 UX Designer

CollaborationWorking Across Teams

Page 14: Rethinking the Symbol Experience: An ArcGIS Pro Case Study Edie Punt @ epunt Product Engineer ArcGIS Pro Team Richard Caballero @ richc117 UX Designer

Collaborating on Designs and Experience

• Dev Team:

• subject matter experts

• know the legacy, the users, the use cases

• Creative Team

• user interface experts

• understanding of the UI of the whole platform

ArcGIS Pro

Page 15: Rethinking the Symbol Experience: An ArcGIS Pro Case Study Edie Punt @ epunt Product Engineer ArcGIS Pro Team Richard Caballero @ richc117 UX Designer

Did We Get It Right?

• On-going Holistic Testing

• Internal and External

• Full workflows

• Usability Testing

• Intuitive

• Discoverable

• Delightful

ArcGIS Pro

Page 16: Rethinking the Symbol Experience: An ArcGIS Pro Case Study Edie Punt @ epunt Product Engineer ArcGIS Pro Team Richard Caballero @ richc117 UX Designer