rethinking the organization in the platform age
TRANSCRIPT
Rethinking the Organization in the Platform Age
Enterprise Digital Summit London | The British Academy | 16 November 2017
David Terrar | Founder & CXO – Agile Elephant | @DT on Twitter
innovation | digital transformation | value creation | (r)evolution
Agenda
• About the new business landscape
• The Digital Enterprise Wave gets higher
• How do you transform?
• 8 Strategic Building Blocks
• Digital Transformation – a definition
• 10 trends to watch
• The key ingredients and a crucial skill
“The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn. ”
Alvin Toffler
volatile, uncertain, complex and ambiguous
Why is everyone talking Digital Transformation?
"Move bits, not atoms."
January 1995
5 reasons why 2007 was a Tipping Point (and a Turning Point) in our Digital Journey
• The iPhone was announced (but it was a slow burn)
• Twitter took flight (and became a company)
• Zuckerberg had just turned down 1$Bn, but opened up Facebook instead
• We all started talking Cloud
• It's the year that Social Media started to really mean Business
Your business model is under threat!
The Digital Enterprise Wave
ride it
or go under!
Infrastructure
Connectivity
Internet
WiFi
3G & 4G
Human Factors
Entrepreneurship
Crowdsourcing
Millennials
Economic
Outsourcing
Offshoring
Low cost
The Digital Enterprise Wave
The Big Shift
Cloud Social Mobile
The Digital Enterprise Wave
Emerging Technologies
Internet of Things
Big Data & Analytics
3D Printing
Artificial Intelligence
Everything will have an IP address
Gartner predicts 25 billion connected devices by 2020
The Digital Enterprise Wave
“Business as Usual” Thinking
Point Social Media Solutions
Siloed Communities
Lack of Integration
Legacy Systems of Record
Business as Usual
The Digital Enterprise Wave
Conversational Commerce will change your business!
China Pulls Ahead of U.S. in Latest TOP500 List
The fiftieth TOP500 list of the fastest supercomputers in the world has China overtaking the US in the total number of ranked systems by a margin of 202 to 143.
Who is investing in Quantum Computing?
IBMGoogleMicrosoftIntel
and
D-Wave SystemsQuantum Circuits
The Qubits and Qudits are coming
“The greatest danger in times of turbulence is not the turbulence – it is to act with yesterday’s logic.”
Peter Drucker
What are the building blocks?
Culture
eats Strategy for lunch
Leadership
mindset, teamwork, vision, purpose, openness, sharing
No One Size Fits All
End to End Solution
Strategy
Skills
Staff
“Shared Values”
Structure
Systems
Style
Continuous Reinvention
Get Creative
make innovation, thinking, experimenting a natural part of your working practice
Balance – Inside and Out
not just the customer experience, but employees, suppliers, stakeholders
Design Thinking
The 8 Building Blocks
Digital Transformation – a definition
Digital transformation is the process of shifting your organisation from a legacy approach to new ways of working and thinkingusing digital, social, mobile and emerging technologies. It involves a change in leadership, different thinking, the encouragement of innovation and new business models, incorporating digitisation of assets and an increased use of technology to improve the experience of your organisation's employees, customers, suppliers, partners and stakeholders.
Forbes@danielnewmanUV
Culture
eats Strategy for lunch
Leadership
mindset, teamwork, vision, purpose, openness, sharing
The key skill - story telling!
References
Not for reading – just for reference
https://www.top500.org/lists/2017/11/https://www.forbes.com/sites/danielnewman/2017/09/26/top-10-trends-for-digital-transformation-in-2018/#1c02d914293ahttps://www.tractica.com/newsroom/press-releases/artificial-intelligence-software-revenue-to-reach-59-8-billion-worldwide-by-2025/https://www.technologyreview.com/the-download/609484/why-this-new-quantum-computing-startup-has-a-real-shot-at-beating-its/http://en.wikipedia.org/wiki/Nicholas_Negropontehttp://en.wikipedia.org/wiki/Being_Digitalhttp://adjuvi.com/what-is-digital-business-is-it-e-commerce-the-collaborative-economy-or-apis-yes/http://www.industrytap.com/everything-internet-will-be-14-4-trillion-market-by-2020/3054http://www.zdnet.com/article/25-billion-connected-devices-by-2020-to-build-the-internet-of-things/http://www.zdnet.com/article/the-new-cio-mandate/ http://www.jaronlanier.com/futurewebresources.htmlhttp://www.themanagementshift.com/ http://www.amazon.co.uk/Leading-Digital-Technology-Business-Transformation-ebook/dp/B00NE6MG0Y/ref=sr_1_1?s=books&ie=UTF8&qid=1416926793&sr=1-1&keywords=leading+digitalhttp://spartinaconsulting.com/our-services/culture-leadership-valueshttps://www.flickr.com/photos/marine_corps/6032659138http://www.compendian.com/2014/12/do-you-provide-a-one-size-fits-all-approachhttp://gapingvoid.com/2011/07/28/permanent-state/http://themindunleashed.org/2014/10/understanding-flow-eight-steps-enhancing-creativity-productivity.htmlhttp://scn.sap.com/people/community.user/blog/2008/12/31/knowledge-management-in-crmhttp://dschool.stanford.edu/fellowships/2013/10/23/a-design-thinkers-cheat-sheet/
David TerrarAgile Elephant | Cloud Industry Forum
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innovation | digital transformation | value creation | (r)evolution