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Rethinking Teams: Accelerating Performance Through Purpose Adam Kallish Principal Trope Collective

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Page 1: Rethinking Teams: Accelerating Performance Through Purpose · Accelerating Performance Through Purpose Adam Kallish Principal Trope Collective. 86 Organizations exist in a confusing

Rethinking Teams: Accelerating Performance Through Purpose

Adam KallishPrincipalTrope Collective

Page 2: Rethinking Teams: Accelerating Performance Through Purpose · Accelerating Performance Through Purpose Adam Kallish Principal Trope Collective. 86 Organizations exist in a confusing

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Organizations exist in a confusing and unpredictable world of change

• focused on optimizing, not resiliency

• supported by slow moving tasks

• uneven information flows

• markets driven by technology

• untraditional competitors • demanding customers• forced changes in

short intervals

VolatilityUncertaintyComplexityAmbiguity

“74% of over 500 respondents said that change fatigue exists within their companies; with 39% reporting that it’s highly pervasive.”Daggarwing Liquid Change Study

Page 3: Rethinking Teams: Accelerating Performance Through Purpose · Accelerating Performance Through Purpose Adam Kallish Principal Trope Collective. 86 Organizations exist in a confusing

© 2017 Trope Collaborative, or referenced companies & sources. All rights reserved

Gary HamelStrategos

Right now, your company has

20th century management processes, all built atop

19th century management principles.

21st century internet-enabled business processes,

Or put another way . . .

Page 4: Rethinking Teams: Accelerating Performance Through Purpose · Accelerating Performance Through Purpose Adam Kallish Principal Trope Collective. 86 Organizations exist in a confusing

The gap between leadership and workers is widening

88

• flattening the management pyramid

• still command-control• not built for dynamic ever

changing conditions

• fewer managers to manage employees

• static legacy processes and protocols

• too many rambling meetings

Leadership Workers

• mismatched skillsand experiences

• lack of shared tools• transactional culture• command-control

micro-managing• broken communication• weekly status reports

Gaps

Page 5: Rethinking Teams: Accelerating Performance Through Purpose · Accelerating Performance Through Purpose Adam Kallish Principal Trope Collective. 86 Organizations exist in a confusing

Teams are often based on who is available to do the work

89

“You’re a team. Now get to work.”

photo credit : Comstock

A group is a collection of individuals who coordinate their individual efforts with little collective accountability.

“I am Adam, what is your name?”

Page 6: Rethinking Teams: Accelerating Performance Through Purpose · Accelerating Performance Through Purpose Adam Kallish Principal Trope Collective. 86 Organizations exist in a confusing

What is a team?

90

Interdependent with respect to information, resources, and skills that combine efforts to achieve a common goal.

SkillsToolsSpaceCulture

ResponsibleAccountableConsultedInformed

Connected Clarity

Page 7: Rethinking Teams: Accelerating Performance Through Purpose · Accelerating Performance Through Purpose Adam Kallish Principal Trope Collective. 86 Organizations exist in a confusing

What do people want when they are on a team?

91

a believable goal

talented individuals

complementary skills

each member to help

distributed leadershipa sense of communityimprovement over timeable to work autonomously

Page 8: Rethinking Teams: Accelerating Performance Through Purpose · Accelerating Performance Through Purpose Adam Kallish Principal Trope Collective. 86 Organizations exist in a confusing

Disempowered people wait to be given work.

92

Do and Due• Be told what to do• Being a resource• Excessive meetings• Power games or

vacuums• Badgering on “status”

Disempowered

Page 9: Rethinking Teams: Accelerating Performance Through Purpose · Accelerating Performance Through Purpose Adam Kallish Principal Trope Collective. 86 Organizations exist in a confusing

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Teamwork• Motivated individuals• Self-organizing teams• Being an owner• Work together daily

Cadence• Simplicity• Show frequently• Maintain a constant pace

indefinitely• Reflect on how to

become more effective

“Done”• Attention to technical

excellence• Working output is the only

measure of progress

Empowered

Empowered people define their own work.

Page 10: Rethinking Teams: Accelerating Performance Through Purpose · Accelerating Performance Through Purpose Adam Kallish Principal Trope Collective. 86 Organizations exist in a confusing

Teams feel the pressure to get things done fast, when it is about doing things well

94

Speed describes only how fast an object is moving

Mass the talent & ability of a team

Trajectory to consistently get work completed to meet a goal

Cadence predictable productivity in units of time

Velocity is the combination of cadence and trajectory of mass

Page 11: Rethinking Teams: Accelerating Performance Through Purpose · Accelerating Performance Through Purpose Adam Kallish Principal Trope Collective. 86 Organizations exist in a confusing

What can improve a team’s velocity?

95

The more a team creates, iterates and reflects, the

better it becomes at raising the bar with more

and more challenging work.

Competence

Confidence

Page 12: Rethinking Teams: Accelerating Performance Through Purpose · Accelerating Performance Through Purpose Adam Kallish Principal Trope Collective. 86 Organizations exist in a confusing

How to go from a group to a team?

96

A team achieves greater intimacy, and a spirit of co-operation emerges have the ambition to work for the success of the team's goals.

Individuals start tolerating the whims and fancies of the other team members.

They accept others as they are and make an effort to move on.

• Review the goal• Audit skills and

experiences• Work preferences• What will I do,

What will we do• Team charter

• Stress test the goal• Challenges and

Opportunities, then Prioritize (reframe)

• Define specific tasks• RACI

• Daily stand ups• Concentrated work

windows• Synchronous/Asynch

ronous interactions• Share, communicate

and critique all tasks in real time

• Continually reprioritize work and connect it to goal

• Showcases of work• Team reflection and

improvement

Norm PerformFormSunrising Decrease in the cone of uncertainty and increase team velocity

Storm AdjournSunsetting

• What did we learn about the goal, the end results and ourselves?

• Individual, team, & organizational improvements

Source : Bruce Tuckman

Page 13: Rethinking Teams: Accelerating Performance Through Purpose · Accelerating Performance Through Purpose Adam Kallish Principal Trope Collective. 86 Organizations exist in a confusing

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How to start

It begins with you. Start small, but just start.

Page 14: Rethinking Teams: Accelerating Performance Through Purpose · Accelerating Performance Through Purpose Adam Kallish Principal Trope Collective. 86 Organizations exist in a confusing

Thank You

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Page 15: Rethinking Teams: Accelerating Performance Through Purpose · Accelerating Performance Through Purpose Adam Kallish Principal Trope Collective. 86 Organizations exist in a confusing

Rethinking Teams: Accelerating Performance Through Purpose

Adam [email protected]