Retail Rewards

Attract and Retain Customers

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Motivate. Reward. Measure.FIS Retail Rewards helps you build a measurable marketing strategy, create customer loyalty, increase revenue and customer retention, drive sales and reward customer behavior. With all the tools necessary to operate a comprehensive customer loyalty and rewards program, FIS will help you gain a competitive edge and help you stand out from your competition. This solution is specifically designed to:

• Identify loyal customers by capturing their contact and demographic information.

• Track customer spending using a unique identifying number (e.g. loyalty card of phone number). This allows you to promote relevant offers based on your customers’ purchase behaviors and target specific segments to change behavior-based goals.

• Motivate behavior by using transactions history to create customer segments and communicate targeted promotions designed to motivate profitable purchasing behaviors.

• Reward performance and customer purchases by targeting behaviors that have the most profitable results.

• Measure results using data captured and stored through the secure FIS Retail Rewards technology platform. FIS offers flexible operational reports, revealing powerful statistics like program adoption rates, loyalty penetration and results of campaigns and special promotions.

“FIS is a great business partner that helps us maximize the use of their platform. They are also extremely responsive to our needs. Our RewardsPLUS loyalty program has yielded a return on investment 10 times the cost of the FIS program.”

Richard SmithF.L. Roberts Gas Stationsand Convenience Stores

2 Retail Rewards: Motivate. Reward. Measure.

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Mobile ApplicationEncourage redemption and consumer engagement while receiving up-to-date information on your customers. Most importantly, encourage repeat visits to your stores.

Marketing and DesignTo help you quickly and efficiently launch your program and create effective marketing and promotional materials, we offer:

• Best practices marketing support• Professional print and digital graphic design for branding• Loyalty card design• Card carrier and enrollment form designs• Printing, production and fulfillment for an assortment of products and materials

TrainingBefore and after implementation, we ensure your employees are knowledgeable and your program is running smoothly.

Customer ServiceWe provide expert, quality customer care for program details and inquiries.

Full Website SupportOur support includes establishing the URL and hosting your FIS Retail Rewards administration and customer sites.

Scoring TechnologyFIS’ Retail Rewards’ technology gives you the scoring power you need to boost transactions and increase your bottom line. Improve your efficiency and go green using electronic technology and eliminate paper punch cards for club programs. Harness the power of flash card discounts and knock off prices based on UPC codes. Offer point-based programs or award your customers instant POS promotions. With its diverse functionality, you can also set exclusions for products or a subset of business locations. Utilizing the comprehensive reporting capabilities, you will be able to drill down data to target specific customers and stimulate shopping behaviors across one line of business or multiple lines.

Features Samples

Promotions

Frequency Buy 9 coffees, get the 10th free. Spend $100, get $10.

Discount Spend over $50, receive $ off.

Points Based Earn 10 points for every $20 spent. Earn 2x or 3x points for specific amount spent.

Tender Neutral

Both options will track spend accumulation no matter what tender is used. Alternative IDs, such as phone numbers, can be used as a loyalty identifier.

SKU/Product Based

Frequency, discount and points-based promotions on specific products.

Vendor Coalition Funded

Score and reconcile vendor promotions for vendor rebates

Redemptions

Receipt Messaging

Point balance and customized receipt messages.

In-store Redemption Redeem rewards for

in-store products.

Price per Gallon Discounts at the fuel

pump.

25+ years in loyalty

experience

40M+ participating

accounts