retail product plan - static. 2018 march... · lucky retailers will be identified on the...
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PROBLEM GAMBLINGLOTTERY RESOURCES MARCH 2018
Lottery Joins Statewide Efforts to Promote 1-800-GAMBLER Helpline During Problem Gambling Awareness Month
SACRAMENTO – Every year the California Lottery (Lottery) joins a national effort to promote the Problem Gambling Helpline, 1-800-GAMBLER, during National Problem Gambling Awareness Month (PGAM) in March. The Lottery and PGAM partners collectively increase messaging throughout the state to raise awareness of the serious issue of problem gambling while emphasizing that free treatment services are available by calling 1-800-GAMBLER.
The Lottery uses its communications channels and platforms to promote the 1-800-GAMBLER Helpline on its draw game tickets, social media channels, the official Lottery website, regional and ethnic newspaper advertisements and at more than 22,000 Lottery retail locations. The campaign messaging is also shared with the Lottery’s retail partners through the availability of Responsible Gambling Guidelines brochures. This campaign is developed and made possible in coordination with the California Department of Public Health’s Office of Problem Gambling (OPG).
This year’s campaign theme, Steps Toward a Brighter Future, focuses on the positive impact treatment has for problem gamblers and their family, friends and associates. The campaign encourages affected individuals to take the first step towards recovery by calling the 1-800-GAMBLER Helpline. The Helpline offers callers a brief intervention and crisis stabilization that will direct them to treatment, and it is staffed 24 hours a day, seven days a week. The California Lottery partially funds the 1-800-GAMBLER Helpline via an Interagency Agreement with the California Department of Public Health’s OPG.
The Lottery is a World Lottery Association Level 4 recipient, which is the highest form of Responsible Gaming (RG) recognition. Every year the Lottery continues to improve its business plan to ensure that RG considerations are part of its daily operations.
MARCH IS NATIONAL PROBLEM GAMBLING AWARENESS MONTH!
Problem Gambling Hotline1-800-GAMBLER
2
LUCKY RETAILERSCOMING SOON MARCH 2018
CONGRATULATIONS 2018 LUCKY RETAILERS!Customers flock to these locations to play—so now’s the time to start thinking about how you can transform your establishment into a “Lucky Retailer” for 2019.
Retailers who meet one or more of the criteria at the end of each calendar year will be determined to be a “Lucky Retailer.” Lucky Retailers will be identified on the Lottery’s website and mobile app. Retailers must qualify on an annual basis.
The list of 2018 Lucky Retailers will be available in March at http://www.calottery.com/lucky-retailers
LUCKY RETAILER QUALIFICATIONS
The Lottery’s qualifications in determining a “Lucky Retailer” will be one or more of the following criteria:
• Sold at least one winning ticket of $100,000 or more during the previous calendar year• Paid out an average of 400 or more winning tickets per week during the previous calendar year
• Paid out an average of $4,000 or more in winning tickets per week during the previous calendar year
GREAT BENEFITS
Every player wants to buy tickets from a Lucky Retailer location for their chance to win big!• The Lucky Retailer page on calottery.com generates more than 100,000 visits a month—potential customers for you!• More traffic to your store—Generates more sales!• Prestigious Lucky Retailer Signage
Not a Lucky Retailer yet?
Contact your DSR to find out what you can do NOW to help you qualify!
*All winning tickets over $599 MUST be paid by the Lottery and NOT a Lottery Retailer. Winning tickets that are processed or validated and paid by the Lottery are attributed to the selling retailer. For the purposes of calculating the number of “tickets paid out”, the Lottery uses the ticket claim data for all Draw Games and Scratchers winning tickets. 3
4
$20 MARCH 2018
GAME #1300TRIPLE JACKPOT
WIN TOP PRIZES OF $5,000,000, $2,000,000, AND $1,000,000! 5 BONUS SPOTS!
After game start, some prizes, including top prizes, may have been claimed. Number of winners based on sales, number of tickets distributed, and claims. Prizes not exempt from Federal Tax. By law, the Lottery must notify the IRS of prize winnings of $600 or more. Must be 18 years or older to purchase, play, or claim. Use this to provide odds of winning prizes to your customers.
PRIZE PAYOUT 76%
ODDS & WINNERS*
Prize level: Odds: Total Winners:
TICKET
$20
$25
$30
$40
$50
$100
$250
$500
$1,000
$2,000
$4,000
$10,000
$1,000,000
$2,000,000
$5,000,000
15
15
13
30
30
30
35
300
585
2,500
15,000
24,000
80,000
3,000,000
6,000,000
6,000,000
800,000
800,000
960,000
400,000
400,000
400,000
343,000
40,000
20,500
4,800
800
500
150
4
2
2
Overall odds: 1 in 2.88
Total Winners: 4,169,758
*Odds and winners are estimated. For final game odds and winners, please visit calottery.com.
HOW TO PLAY
1. Match any of “YOUR NUMBERS” to any of the eight “WINNING NUMBERS,” win that prize.
2. Uncover a “ ” symbol to automatically win 10 times that prize.
3. Uncover a “ ” symbol to automatically win 20 times that prize.
4. Uncover a “ ” symbol to automatically win 50 times that prize.
5. Uncover a “ ” symbol, WIN ALL 25 PRIZES AUTOMATICALLY!
6. BONUS SPOTS: Uncover a “ , or ” symbol in any “BONUS” spot, win that
prize instantly! Players can enter non-winning Triple Jackpot tickets for the 2nd Chance Progressive Prize. Details available at calottery.com/jackpot
Retailer Cost of Pack: $600Less 6% Commission/Handling Fee: $36Final Cost per Pack $564
UPC CODE
GAME #1299
MARCH 2018
WIN TOP PRIZES OF $1,000,000, $750,000, AND $500,000! 4 BONUS SPOTS!
ODDS & WINNERS*
Prize level: Odds: Total Winners:
TICKET
$10
$15
$20
$50
$75
$100
$150
$250
$500
$1,000
$5,000
$10,000
$500,000
$750,000
$1,000,000
17
13
25
11
75
146
150
240
2,400
4,000
60,000
300,000
600,000
1,500,000
3,000,000
3,000,000
720,000
960,000
480,000
1,080,000
160,000
82,000
80,000
50,000
5,000
3,000
200
40
20
8
4
4
Overall odds: 1 in 3.31
Total Winners: 3,620,276
*Odds and winners are estimated. For final game odds and winners, please visit calottery.com.
HOW TO PLAY
1. Match any of “YOUR NUMBERS” to any of the six “WINNING NUMBERS,” win that prize.
2. Uncover a “ ” symbol to automatically win 10 times that prize.
3. Uncover a “ ” symbol to automatically win 20 times that prize.
4. Uncover a “ ” symbol, WIN ALL 20 PRIZES AUTOMATICALLY!
5. BONUS SPOTS: Uncover a “ , or ” symbol in any “BONUS” spot, win that
prize instantly! Players can enter non-winning Triple Jackpot tickets for the 2nd Chance Progressive Prize. Details available at calottery.com/jackpot
After game start, some prizes, including top prizes, may have been claimed. Number of winners based on sales, number of tickets distributed, and claims. Prizes not exempt from Federal Tax. By law, the Lottery must notify the IRS of prize winnings of $600 or more. Must be 18 years or older to purchase, play, or claim. Use this to provide odds of winning prizes to your customers.
PRIZE PAYOUT 73%
TRIPLE JACKPOT $10
Retailer Cost of Pack: $500 Less 6% Commission/Handling Fee: $30Final Cost per Pack $470
UPC CODE
5
6
MARCH 2018
GAME #1298TRIPLE JACKPOT
WIN TOP PRIZES OF $500,000, $300,000, AND $200,000! 3 BONUS SPOTS!
ODDS & WINNERS*
Prize level: Odds: Total Winners:
TICKET
$6
$10
$15
$20
$30
$50
$75
$100
$500
$1,000
$10,000
$200,000
$300,000
$500,000
13
16
18
36
44
125
300
400
486
4,000
60,000
600,000
1,500,000
3,000,000
3,000,000
1,350,000
1,125,000
990,000
495,000
405,000
144,000
60,000
45,000
37,050
4,500
300
30
12
6
6
Overall odds: 1 in 3.87
Total Winners: 4,655,904
*Odds and winners are estimated. For final game odds and winners, please visit calottery.com.
HOW TO PLAY
1. Match any of “YOUR NUMBERS” to any of the five “WINNING NUMBERS,” win that prize.
2. Uncover a “ ” symbol to automatically win 5 times that prize.
3. Uncover a “ ” symbol to automatically win 10 times that prize.
4. Uncover a “ ” symbol, WIN ALL 18 PRIZES AUTOMATICALLY!
5. BONUS SPOTS: Uncover a “ , or ” symbol in any “BONUS” spot, win that
prize instantly! Players can enter non-winning Triple Jackpot tickets for the 2nd Chance Progressive Prize. Details available at calottery.com/jackpot
After game start, some prizes, including top prizes, may have been claimed. Number of winners based on sales, number of tickets distributed, and claims. Prizes not exempt from Federal Tax. By law, the Lottery must notify the IRS of prize winnings of $600 or more. Must be 18 years or older to purchase, play, or claim. Use this to provide odds of winning prizes to your customers.
PRIZE PAYOUT 68%
$5
Retailer Cost of Pack: $400Less 6% Commission/Handling Fee: $24Final Cost per Pack $376
UPC CODE
7
TRIPLE JACKPOTGAME #1297
$2 MARCH 2018
WIN TOP PRIZES OF $30,000, $20,000, AND $10,000! 2 BONUS SPOTS!
ODDS & WINNERS*
Prize level: Odds: Total Winners:
TICKET
$3
$5
$10
$15
$20
$25
$30
$50
$60
$75
$100
$500
$1,000
$10,000
$20,000
$30,000
10
17
22
83
125
167
279
480
800
3,000
5,455
15,000
30,000
60,000
600,000
1,200,000
1,200,000
1,800,000
1,080,000
828,000
216,000
144,000
108,000
64,500
37,500
22,500
6,000
3,300
1,200
600
300
30
15
15
Overall odds: 1 in 4.17
Total Winners: 4,311,960
*Odds and winners are estimated. For final game odds and winners, please visit calottery.com.
HOW TO PLAY
1. Match any of “YOUR NUMBERS” to any of the five “WINNING NUMBERS,” win that prize.
2. Uncover a “ ” symbol to automatically win 3 times that prize.
3. Uncover a “ ” symbol, WIN ALL 10 PRIZES AUTOMATICALLY!
4. BONUS SPOTS: Uncover a “ , or ” symbol in any “BONUS” spot, win that
prize instantly! Players can enter non-winning Triple Jackpot tickets for the 2nd Chance Progressive Prize. Details available at calottery.com/jackpot
After game start, some prizes, including top prizes, may have been claimed. Number of winners based on sales, number of tickets distributed, and claims. Prizes not exempt from Federal Tax. By law, the Lottery must notify the IRS of prize winnings of $600 or more. Must be 18 years or older to purchase, play, or claim. Use this to provide odds of winning prizes to your customers.
PRIZE PAYOUT 62%
Retailer Cost of Pack: $200 Less 6% Commission/Handling Fee: $12Final Cost per Pack $188
UPC CODE
8
32 BIN GUIDE DISPLAY STARTING FEBRUARY 21ST MARCH 2018
$30 Game # 1280
$30 Game # 1280
$30 Game # 1250
$30 Game # 1250
$20 Game # 1276
$20 Game # 1284
$20 Game # 1272
$20 Game # 1300
$20 Game # 1300
NEW
$10 Game # 1288
$10 Game # 1242
$10 Game # 1263
$10 Game # 1275
$10 Game # 1296
$10 Game # 1299
$10 Game # 1299
NEW
$5 Game # 1279
$5 Game # 1298
$5 Game # 1298
NEW
$5 Game # 1271
$5 Game # 1295
$5 Game # 1274
$5 Game # 1287
$5 Game # 1282
$5 Game # 1264
$5 Game # 1292
$3 Game # 1277
$3 Game # 1286
$3 Game # 1294
$3 Game # 1291
$3 Game # 1281
$2 Game # 1297
$2 Game # 1297
NEW
$2 Game # 1290
$1 Game # 1293
$1 Game # 1289
Ask your Sales Rep about the options that are best for your store.
If more inventory is needed, call 1-855-EZLOTTO and select option 1. If order is placed before 3pm, the Scratchers® will arrive the next business day.
SALES TIP
• Games may change based on available inventory and rate of sale.
* Games selected to be removed are based on statewide sales performance and available inventory levels. Continue to display your “best-selling” Scratchers for your location.
ATTENTION RETAILERS
SCRATCHERS PRICING
Price Point Final Cost per Pack $30 $846
$20 $564
$10 $470
$5 $376
$3 $282
$2 $188
$1 $235
Contact Your Lottery Sales Representative for Display Questions.
Utilize Your Featured Game Display for the new TRIPLE JACKPOT family series.
RECOMMENDED SCRATCHERS TO REMOVE*
Please return these Scratchers to your Lottery Sales Representative.
$20 Game # 1260
$5 Game # 1267
$2 Game # 1273
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28 BIN GUIDE DISPLAY STARTING FEBRUARY 21ST MARCH 2018
$30 Game # 1280
$30 Game # 1250
$20 Game # 1300
$20 Game # 1300
NEW
$20 Game # 1276
$20 Game # 1284
$20 Game # 1272
$10
$10 Game # 1299
$10 Game # 1299
NEW
$10 Game # 1242
$10 Game # 1288
$10 Game # 1296
$5 Game # 1298
$5 Game # 1298
NEW
$5 Game # 1274
$5 Game # 1295
$5 Game # 1279
$5 Game # 1287
$5 Game # 1264
$5 Game # 1282
$5 Game # 1292
$3 Game # 1291
$3 Game # 1277
$3 Game # 1294
$3 Game # 1286
$3 Game # 1281
$2 Game # 1297
$2 Game # 1297
NEW
$2 Game # 1290
$1 Game # 1293
$1 Game # 1289
Ask your Sales Rep about the options that are best for your store.
If more inventory is needed, call 1-855-EZLOTTO and select option 1. If order is placed before 3pm, the Scratchers® will arrive the next business day.
SALES TIP
• Games may change based on available inventory and rate of sale.
* Games selected to be removed are based on statewide sales performance and available inventory levels. Continue to display your “best-selling” Scratchers for your location.
ATTENTION RETAILERS
SCRATCHERS PRICING
Price Point Final Cost per Pack $30 $846
$20 $564
$10 $470
$5 $376
$3 $282
$2 $188
$1 $235
Contact Your Lottery Sales Representative for Display Questions.
Utilize Your Featured Game Display for the new TRIPLE JACKPOT family series.
RECOMMENDED SCRATCHERS TO REMOVE*
Please return these Scratchers to your Lottery Sales Representative.
$20 Game # 1260
$5 Game # 1267
$2 Game # 1273
$10 OPTION
*Based on inventory, please face either $10 CA Black Premium (1275) or $10 Instant Fast Cash (1263).
$10 Game # 1263
$10 Game # 1275
10YOUR NEXT SET OF SCRATCHERS® IS COMING MARCH 21!
24 BIN GUIDEretailer clerk-facing side
customer-facing side
DISPLAY STARTING FEBRUARY 21ST MARCH 2018
$30 Game # 1280
$20 Game # 1284
$20 Game # 1300
$20 Game # 1300
NEW
$20 Game # 1272
$10 Game # 1296
$10 Game # 1299
$10 Game # 1299
NEW
$10
$10 Game # 1288
$5 Game # 1287
$5 Game # 1298
$5 Game # 1298
NEW
$5 Game # 1264
$5 Game # 1295
$5 Game # 1279
$5 Game # 1292
$5 Game # 1282
$3 Game # 1291
$3 Game # 1277
$3 Game # 1294
$3 Game # 1286
$3 Game # 1281
$2 Game # 1297
$2 Game # 1297
NEW
$2 Game # 1290
$1 Game # 1293
$1 Game # 1289
RECOMMENDED SCRATCHERS TO REMOVE*
Please return these Scratchers to your Lottery Sales Representative.
$20 Game # 1276
$5 Game # 1274
$2 Game # 1273
Ask your Sales Rep about the options that are best for your store.
If more inventory is needed, call 1-855-EZLOTTO and select option 1. If order is placed before 3pm, the Scratchers® will arrive the next business day.
SALES TIP
• Games may change based on available inventory and rate of sale.
* Games selected to be removed are based on statewide sales performance and available inventory levels. Continue to display your “best-selling” Scratchers for your location.
ATTENTION RETAILERS
SCRATCHERS PRICING
Price Point Final Cost per Pack $30 $846
$20 $564
$10 $470
$5 $376
$3 $282
$2 $188
$1 $235
Contact Your Lottery Sales Representative for Display Questions.
Utilize Your Featured Game Display for the new TRIPLE JACKPOT family series.
$10 OPTION
*Based on inventory, please face either $10 CA Black Premium (1275) or $10 Instant Fast Cash (1263).
$10 Game # 1263
$10 Game # 1275
COMING SOON MARCH 2018
APRIL GAMES
Ticket artwork subject to change.
YOUR NEXT SET OF SCRATCHERS® IS COMING MARCH 21!
GET READY!
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TIPS FOR LOTTERY RETAILERSLOTTERY RESOURCES MARCH 2018
How To Handle Misprinted Wagers
• Please remember, REPRINTS ARE NOT VALID TICKETS. Reprint tickets CANNOT be validated and are NOT for sale.
• If a Player’s ticket jams in the printer or is damaged while printing, please issue the Player a new wager. Do not charge the Player additional fees. The damaged ticket can be added to a Retailer Adjustment Form for reimbursement.
• If the original ticket does not print, then a reprint ticket can be made and used for a Retailer Adjustment only.
If you have further questions regarding reprinting procedures, or if you need a Retailer Adjustment Form,
please call your District Sales Representative.
13
TIPS FOR LOTTERY RETAILERSLOTTERY RESOURCES MARCH 2018
Retailer Inspections
Lottery Investigators may perform a site check on your Lottery-related operations to help you stay organized and in compliance with Lottery policies. Areas of review may include:
• Activated Scratchers® inventory
- Accurate Scratchers inventory is important!
- Be consistent with Scratchers sold front to back or back to front (e.g. 000 – 029 or 029 – 000) in case of stolen Scratchers tickets.
• Location of Lottery-related products
- Keep roll-stock for Draw Game Tickets stored in a secure area.
- Keep confirmed Scratchers packs stored in a secure area (e.g. away from customer areas: locked in a safe, file cabinet or office).
• Sign-on slip retention
- Retain terminal sign-on slips for at least 14 days.
• Preventing resubmission of redeemed Scratchers
- Mark, tear or destroy redeemed Scratchers before discarding.
• Video surveillance
- If you have video surveillance, ensure it has the correct date and time.
• Bookkeeping
- It is recommended that you conduct regular bookkeeping activities for Lottery products.
• Please make Lottery Public Education materials visible in customer areas.
• Illegal gaming devices are not allowed on the premises.
14
QUICK REFERENCE GUIDE MARCH 2018
SCRATCHERS® ENDED GAMES
STILL CLAIMABLE ENDED GAMESPrice Point Game # Game Name End Date Claim By Date
$1 12511257
Great 8’sStinkin’ Rich
10/20/1710/20/17
4/18/184/18/18
$2 125812441227
Double MatchElectric 7’s10X the Money
2/16/1812/15/17
10/20/17
8/15/186/13/184/18/18
$3 126112361248
Twisted 5X Crossword Bonus MatchTripling Bonus Crossword
2/16/18 12/15/1712/15/17
8/15/186/13/186/13/18
$5 1259123412491253125512161228
Money in the BankExtra CrosswordHigh Card PokerRuby Red 7’sLucky FortunePower 5’s20X the Money
2/16/1812/15/1712/15/1712/15/1712/15/17
10/20/1710/20/17
8/15/186/13/186/13/186/13/186/13/184/18/184/18/18
$10 124512291256
Million Dollar Multiplier50X the MoneySuper Ticket™
2/16/1810/20/1710/20/17
8/15/184/18/184/18/18
$20 124612301219
Lucky Streak100X the Money$5,000,000 Platinum Payout
2/16/1812/15/17
10/20/17
8/15/186/13/184/18/18
CALOTTERY®
SALESMAKER™ CHECKLIST:
**See Placement Guides for which games to
replace with new games.
**Safely put aside removed games and return to
your Lottery Sales Representative for credit.
**Ask your Lottery Sales Representative about
your sales trends.
** Number of $5 Games; goal of
**$ Average Weekly Sales; goal of
**Featured games displayed on counter
Next visit
DSR TIPS
*Indicates latest games ended. These games must be returned to your DSRs before the end date. Go to calottery.com, click on the PLAY tab then click on End of Game Info under Scratchers® Games to help identify tickets ending soon.
After game start, some prizes, including top prizes may have been claimed. Product Plan is published twelve times a year in California by The California Lottery®,700 North Tenth Street, Sacramento, CA 95811. Although every effort is made to ensure the accuracy of the information in the Product Plan, mistakes can occur.
In the event of any discrepancies, federal law, state law and Lottery rules and regulations prevail. ©2018 California Lottery® 48,630 1/18
Tip: Use in Scratchers® displays. Tip: Use in Scratchers® displays.
Tip: Use in Scratchers® displays. Tip: Use in Scratchers® displays.
The Triple Jackpot POS kit is coming to your store this month! POS display dates: Feb. 1 – Apr. 30
Freezer Decal
On-Counter Snipe
Check A Ticket Topper*Acrylic Sign Insert
Sticker*
Wobbler Playcenter Topper Small Change Mat
LOTTERY NEWS MARCH 2018
TRIPLE JACKPOT CAMPAIGN
Outdoor Billboard
Advertising campaign includes television, radio, digital and out-of-home, and will be running from Feb. 26 – Mar. 25.
*remove by 4/5/18
31-01679161461_ALCONE_Feb-Mar_Insert_2018_FNL.indd
Date Initials Revisions 12-18-17 JT R11-3-18 NR R21-5-18 JT R31-8-18 JT FNL
REVISION HISTORYJOB NO.
FILE NAME
CHANCE TO WIN A
Enter the Triple Jackpot Scratchers 2nd Chance Progressive Jackpot* TODAY for a chance to win up to $50,000 in cash! Submit eligible non-winning Triple Jackpot Scratchers® until April 4th through our mobile app or at calottery.com/jackpot. Check back often to watch the Progressive Jackpot grow!
TRIPLE JACKPOT 2ND CHANCELOTTERY NEWS MARCH 2018
*Progressive Jackpot Prize will be awarded prior to end of game.
31-01679161461_ALCONE_Feb-Mar_Insert_2018_FNL.indd
Date Initials Revisions 12-18-17 JT R11-3-18 NR R21-5-18 JT R31-8-18 JT FNL
REVISION HISTORYJOB NO.
FILE NAME