S w a t i S u r e s h A g a r w a l Mobile: +91-7620074031~E-Mail: swati_noblian121@yahoo.in

Seeking Positions as Application / System Administrator with a growth-oriented organization

P R OF I L E S U M M A R Y

A result-oriented professional with 5years of experience in System Administration; presently working as Senior System Engineer in Infosys

On educational front efficiently completed MCA (Science) form SavitribaiPhule Pune University Holds expertise in TSM Backup, SCCM 2012 implementation administration and Packaging, Appv Package and

Systems and Application Administration.

Proven skills in projects for setting up IT Solutions across the Windows enterprise. Dexterous in preparation of Technical Reports and other documents. An effective communicator with strong technical, people management, interpersonal, analytical and problem-

solving skills.

C OR E C OM P ETE NCI E S

Citrix Administration Application Support Nagios Administration

Application Administration Change Management Server Administration

Liaison and Co-ordination Troubleshooting Training and Development

P E R S ON A LI TY T R AI TS

Collaboration Business Intelligence

Tactful Flexible

Optimism Resilience

OR G A N I S A T I ON A L E X P E R I E N C E

Since Jun’11|| Senior System Engineer|| Infosys Onsite Assignment: Stockholm, Sweden||8 Months||Team Analyst

Onsite Responsibilities:

Worked as incident manager. Accountable for working on:

o Upgrade of citrix7.5 . o Migration of windows server from 2008 to windows server 2012. o Migartion of P2v server

Upgraded Netscaler to 11.0 and Saha 2 certification. • Accountable for installing, configuring, managing, deploying and decommissioning Server OS, group policy

and security guidelines on dedicated hardware or virtual infrastructure. • Creating and maintaining build configuration documentation. • Responsible for the Setup and Administering:

o AD group policies, profiles, login scripts, directory structures per group guidelines. o AD site and service management, DNS, DHCP, FMSO role management, Domain and trust

management, DFS and computer account management. • Liable for supporting & troubleshoot areas of AD, DNS, DFS, DHCP, VMware,Citrix • Performing scheduled server maintenance, in accordance with the Change Management procedures. • Configuring and installing Nagios on the enterprise servers also its management of the console and

administration. • SCCM 2012 administrators managed the deployment and security of devices and applications across and

packaging using SCCM. • Working on upgrade of Citrix Xen app 7.5, involve in Upgrade of SCCM 2012 from 2007 and TSM server 7.2. • Assisting the team in

o Planning and implementation of Server upgrade to 2012 and DC upgrade t0 2012. o Implementation of SUP and automation in patching using SCCM 2012

• Responsible for running and configuring backups using TSM. • Troubleshooting and supporting on Presentation Server 4.0 Presentation Server 4.5 XenApp 5 XenApp 6

XenApp 6.5 Administration as a primary resource in Onsite Offshore Responsibilities:

Working as team lead for 24x7 Team. Responsible for running and configuring backups using TSM. Liable for configuring and installing Nagios on the enterprise servers also its management of the console and

administration. Working On upgrade of SCCM 2012 sp1 to SCCM 2012 1604 version. Involve in operations of the Servers which are monitored using the HP – Open View Operations (OVO) suite,

with HP - Service Desk solution providing Help Desk Operations functionality.

Responsible for the AD Management, providing Symantec Netbackup solution support. Handling the change and configuration management for Windows servers and NAS infrastructure. Generating and submitting monthly Backup report and analysing to Project Delivery Head. Co-ordinating DR tests under the guidance of the Project Delivery Head. Handling the Patch Installation and implementing Desktop/Server Security Policy. Involve in Citrix Server Management. Creating and maintaining build configuration documentation. Notable Task handled • Implemented Nagios in all of the servers and Managed and Administered the same • Server Administration • SCCM • Appv Package • Application Administration • XenApp 5, XenApp 6, XenApp 6.5 Administration.

A C A D E M I C D E T A I L S

2015 MCA (Science) form SavitribaiPhule Pune University with 63.22 2011 BSC (ComputerScience) from Pune University 71.75 2008 12th from Maharashtra State Board with 71 2006 10th fromDe-Nobili School, Mugma, ICSE with 71.33

I T S K I L L S

Operating Systems: Windows 2012, 2008, 2003 Enterprise Management and Backup tools: Citrix XenApp, TSM Backup, Appv Server, SCCM Package Hardware: Dell Inc Storage & Tape Library: IBM – Tivoli Sever Management Adminstrator Certifications: IBM Tivoli Manager, SCCM 2012 and SCCM 2007,FEP

P E R S ON A L D E T A I L S

Date of Birth: 14-10-1989 Sex & Marital Status: Female, Unmarried Nationality: Indian Passport No. : K4725783 Date of Issue: 31/07/2012 Date of Expiry: 30/07/2022