KELLY MAXWELLFayetteville, NC (910) 849-6952 Kmax0328@gmail.com https://www.linkedin.com/in/kellymaxwell1

PROFESSIONAL EXPERIENCE

Maxim Healthcare Services, Fayetteville, NCHealthcare Staffing Recruiter, June 2016 – present

Develops and executes recruitment strategies to attract, screen, and hire quality healthcare professionals who meet the offices immediate and projected needs

Matches and evaluates candidate skills to patient and client needs through screening and interviewing Completes necessary reference checks on candidates backgrounds and work experience Manages caregivers and field staff while on assignment; assesses and investigates caregiver and field staff

concerns and issues, and provides performance coaching, counseling and disciplinary action when appropriate.

Builds and cultivates relationships with industry contacts to gain industry knowledge, referrals, and new business leads.

Generated a new business contract, while still in the training phase Currently managing 10+ nurses

Kickback Jacks, Fayetteville, NCBartender and Key Hourly Manager, February 2012 – present

Train new recruits to execute job duties while practicing superior customer service Decrease food costs through managing waste and strict recipe adherence Lead marketing and sales initiatives by launching and managing weekly trivia night, which increased customer

attendance Manage liquors and supplies to control inventory costs Increase bar sales weekly through suggestive salesmanship Coordinate weekly schedule for the bar staff (10+ employees) Balance cash receipts for personal sales

Cape Fear Valley Health System, Fayetteville, NCPerformance Improvement Intern and Volunteer, July – August 2015

Assisted with the development and implementation of a new process for performing Apparent Cause Analysis Worked with Patient Safety Coordinator to complete Apparent Cause Analysis on various quality events

reported Developed Employee Education Tool for increasing safety; reviewed with departmental teams for

implementation plan Assisted Lead Patient Safety Coordinator with Ongoing Professional Practice Evaluations (OPPE) for Physicians Met with Quality Review Team to discuss Quality deficiency findings

Fayetteville Parks and Recreation, Fayetteville, NCRecreational Softball Player and Coach, March 2014 – present

The Rock Shop LiveBartender, August 2012 – present

Stedman Recreation, Stedman, NC

Volunteer Head Coach, 2013

Mentored girls in helping to build self-esteem, confidence and self-awareness. Coached girls ages 10-13 in good sportsmanship as well as skills development, resulting in a county

championship win.

Carolina Ale HouseBartender, April 2010 - February 2012

EDUCATION

Fayetteville State University, Fayetteville, NCBachelor of Science in Business Administration – Healthcare management, 2015 GPA 3.6 Magna Cum LaudeFayetteville Technical Community College, Fayetteville, NCAssociate in Arts Degree, May 2013 Dean’s List

PROFILE AND ADDITIONAL SKILLS

Skilled in Microsoft Office (Word, Outlook, Excel, PowerPoint, Access, Adobe Acrobat) Types at 80 WPM Basic understanding of Java, HTML Proficient in filing and simple accounting due to prior experience with secretarial duties A proven ability to establish rapport with co-workers and customers (References available upon request) Leadership mentality with experience in training others Proven ability to work in a fast-paced environment Familiar with lean six sigma