Jay EpsteinBoston, MA

617-584-8084 | jepstein397@gmail.comhttps://www.linkedin.com/in/jayepstein2

Experience

Customer Service AssociateNEWTONVILLE CAMERA Newton, MA 2013 - Present

• Provides excellent customer service and relations by assisting customers in ordering film and digital prints, and advising them on the best course of action for video transfers and restorations of old photographs

• Teaches customers about the latest developments and trends in digital photography• Diagnoses and repairs technical problems with cameras and other equipment• Re-stocks shelves, conducts inventories, and performs other general upkeep tasks

Public Relations Chairperson, Board of Directors (Volunteer)BAY STATE MODEL RAILROAD MUSEUMBoston, MA 2014 - Present

• Responsible for planning and execution of two annual open houses attended by hundreds• Manages all publicity including Facebook page and print and digital advertising for events

Media and Communications Intern MASSACHUSETTS FAIR SHARE Boston, MA October 2013 - May 2014

• Developed a weekly update covering the Massachusetts congressional delegation and analysis of their work

• Wrote letters-to-the-editor and op-eds for multiple media outlets, as published in the Boston Globe and Boston Herald. Samples include: http://tinyurl.com/m4heuto, http://tinyurl.com/nx9fwjo

• Developed blogs on subjects such as early education and taxes. Sample: http://tinyurl.com/mw2mwxc

Senior Counselor, Special Needs Department CAMP GROSSMANWestwood, MA Summer, 2012 and 2013

• Responsible for ten 5 to 7 year-old special needs children (Downs Syndrome, Autism, Cerebral Palsy, behavioral issues) in addition to the duties of a regular senior counselor.

• Supervised subordinate staff and counselors-in-training and analyzed their work

Education

B.A. in American Studies, University of Maryland, College Park, Maryland, May, 2013

Competencies

• Social media platforms including Facebook and Twitter• Blogging and publishing • Proficiency in Microsoft Office applications • Basic French and German • Customer satisfaction and service