Michael Kaiser, Resume, 2016 1

MICHAEL KAISER Psychologist (M.Sc.)

Global Career Coach

Henriettenstr. 69, 20259 Hamburg, Germany

Cell Phone: +49 (160) 94 70 85 31

Email: info@michael-kaiser.de

Summary

Successful work as a freelance HR coach for more than 14 years. More than 8 years’ experience from working for multinational blue-chip corporations in Canada, England, Germany, Poland and the USA. Extensive project management skills developed in numerous assignments across different industries for more than 19 years. Profound knowledge of the key factors for successful international stakeholder management and multicultural top management communication. Strong background in IT and close cooperation with labor lawyers. Native German speaker. Fluent in English (written and spoken). Basic knowledge of French and Polish.

Work Experience Since Apr 2001 HR Coach Freelancer, Hamburg, Germany

Coach executives and specialists for international career affairs:

Coach managers and specialists who focus on an international career. Topics include career planning, search for employment, application documents, job interviews, salary negotiations and personal issues.

Develop recruitment strategies and assist hiring managers in specific instances:

Develop competitive staffing strategies and hiring concepts. Create necessary processes and required tools. Manage stakeholders and solve conflicts. Support hiring managers in decision making.

Advise lawyers on psychological aspects of their work:

Offer labor lawyers and other jurists expert advice on psychological problems. Give interdisciplinary lectures in collaboration with labor lawyers.

Major and Recent Accomplishments

Provided individual coaching for countless professionals from many different countries (especially Germany, Poland, the UK and the USA). Maintained a high success rate in spite of many very difficult cases.

Staffed countless projects and assisted hiring managers in recruitment issues.

Developed the online training manual "Richtig bewerben" on successful job-hunting and application meth-ods (www.michael-kaiser.de/richtig-bewerben; 112 pages with text, audio podcasts and videos in German; since 2012).

Run a growing reference website providing psychological material for jurists (www.recht-psychologisch.de; in German, since 2015).

Gave several interdisciplinary lectures with labor lawyers to personnel managers on modern recruitment strategies and mobbing prevention (2015).

Moderate two expert discussion groups on the social network XING (one for graduate psychologists and one for psychologically interested jurists, both since 2015).

Created various audio podcasts providing career advice based on interviews with HR specialists (since 2014). Run a YouTube channel with self-produced videos for ambitious job seekers. (since 2015).

Michael Kaiser, Resume, 2016 2

Apr 2001 – Dec 2014 Senior Project Manager Freelancer, Hamburg, Germany (2001 - 2008 based in Dresden, Germany; 2004 - 2008 also based in Wroclaw, Poland; since 2008 based in Hamburg, Germany)

Managed projects for large and mid-size corporations:

Typical tasks included stakeholder management, project organization, staffing, lead of project teams, facili-tation of effective communication between all units involved, contract negotiations, organization of training measures, project monitoring (quality, time frame and costs) and problem solving.

Major Recent Accomplishments

Achievements include successful work such as in 2014: Project to enhance CRM systems for call centers of OTTO Versand (major German mail order and e-commerce corporation); 2014: Project to develop the mid-term BI roadmap for OTTO Group (OTTO Versand and other allied companies); 2013: E-commerce projects for Bunte Wunder (small German online shop) and clients of Albert Bauer Digital (major Hamburg online market-ing agency); 2012: Multi project management in the European gas market extension program of Vattenfall En-ergy Trading (large Swedish energy corporation); 2011: Project to internationalize existing web hosting prod-ucts for 8 new markets for 1&1 Internet (large German web hosting corporation).

Oct 1999 - Sep 2000 Business Intelligence Adviser OppenheimerFunds Inc., New York, NY, USA (Mutual Funds)

Developed strategies for the use of business intelligence / management control systems.

Advised business and IT managers on OLAP-related project management and technical issues.

Developed training concepts and provided technical training for lead developers.

Major Accomplishments

Led successful implementation of the firm's first intranet-based OLAP web-frontend.

Jan 1998 - Sep 1999 Senior Applications Consultant / IT Project Manager Comshare Inc. (now Infor), New York, NY, USA (Software)

Managed projects for implementation of database applications within large corporations.

Developed long-term strategies.

Provided technical training for customers, new consultants and sales personnel.

Major Accomplishments

Exceeded revenue quota in both years (120%). Received Presidents Club Award for outstanding performance in 1999. Customers included: Aristar, M&M Mars, Transamerica, IRS, Bausch & Lomb, Lorillard Tobacco Com-pany, New Jersey Transit, Pepsi Cola, Correctional Service Canada, Petro Canada, AMES Department Store, Random House.

Managed 6-month major upgrade project of a business intelligence system for Pepsi Cola providing perfor-mance analysis information to several thousand users.

Dec 1996 - Dec 1997 IT Support Specialist Comshare Ltd. (now Infor), London, United Kingdom (Software)

Analyzed technical problems and provided resolutions for Comshare and third party software.

Major Accomplishments

Increased customer satisfaction significantly. Established customer relationship management (CRM) based teamwork with the German subsidiary to improve effectiveness. Customers included: Deutsche Telekom, Mont Blanc, Moebel Neubert, Grundig, BASF, Sony, T&N, Midas.

Michael Kaiser, Resume, 2016 3

Sep 1993 - Aug 1995 Software Developer FP Industrieservice GmbH, Dresden, Germany (Temporary employment agency, internal assignment)

Managed the daily IT operations.

Developed company-specific software.

Planned and implemented computer training schemes.

Major Accomplishments

Reduced administrative costs for the whole company by 15%.

Education German degrees and prior work experience officially evaluated in the USA as the equivalent of a Bachelor of Science degree (B.Sc.) with a major in Psychology, a Master of Science degree (M.Sc.) in Psychology and a B.Sc. with a major in Computer Science (HR Analytical Services, 1999 and Dowling College, 1999). Zimmermann + Partner, Gstaad, Switzerland, 2014 Power Coaching I (Fundamentals of Hypnosis)

Major Accomplishment

Qualified for participation in the advanced course "Power Coaching II".

Zimmermann + Partner, Gstaad, Switzerland, 2013 Systemic Constellations

Major Accomplishment

Certified "Practitioner of Systemic Psychology" by the Institut fuer Klinische Hypnose, Switzerland.

New York University, New York, NY, USA, 1999 Fundamentals of Accounting

Major Accomplishments

Completed course with grade A. Tuition fee refunded by employer for grade accomplished.

EF International Language Schools, Brighton, United Kingdom, 1996 Academic Year Abroad (English Language and Cultural Studies)

Major Accomplishment

"Certificate of Proficiency in English" by University of Cambridge, United Kingdom.

Technische Universitaet Dresden, Germany, 1992 and 1995 Psychology

Major Accomplishments

Diplomas in Psychology (B.Sc. and M.Sc. equivalents). Achieved an average grade that was in the top third of the course. Thesis on “Motivation of Temporary Workers“, marked 2.0 (good). Completed studies 6 months earlier than usual, which was attained by less than 5% of the students on the course and financially rewarded by the German government.

Studiengemeinschaft Darmstadt, Germany, 1995 Business Administration

Major Accomplishments

University credits by Technische Universitaet Dresden, Germany.

Michael Kaiser, Resume, 2016 4

Gordon-Deutschland, Akademie fuer personzentrierte Psychologie GmbH, Bonn, Germany, 1993 Gordon Effectiveness Training

Major Accomplishments

Certified Trainer for Gordon Effectiveness Training, which is to improve communication skills.

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