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Jonathan EllisAurora, IL (217) 251-5455 [email protected]

SOFTWARE DEVELOPERExperienced computer technician with proficient knowledge in numerous programming languages—such as Visual Basic, C++, SQL, and HTML—and working knowledge of Java, XML, PHP, and CSS. Dedicated diagnostician and problem solver, with a proven track record in identifying and repairing a variety of software and hardware systems. Strong interpersonal communication skills, allowing for successful team building and collaboration across teams. Expertise in Windows and Macintosh operating systems as well as the following software: Microsoft Office, Adobe Master Suite CS4, Landesk Service Desk and Management Suite, Microsoft SQL Server, and Oracle.

AREAS OF EXPERTISE

Programming Languages Website Development Databases Leadership/Team Building Troubleshooting

Project Leader Inventory Management Apple Certified Mac

Technician Computer Support Documentation

Computer Networks Installations Inventory Management Staff Training Operating Systems

PROGRAMS, APPLICATIONS, AND STANDARDS

Developed programs and applications, using Java or C++ programs, depending on user requirements

Implemented IEEE 802.11g networks, allowing for greater network speeds and boosting network performance

Developed user identification programs for statistical software

TECHNICAL SUPPORT

Removed malicious software, successfully recovering full system functionality and lost data

Led successful repair service, repairing systems across a wide range of computer platforms

Provided multi-tiered support on and off site, ensuring positive user experience Installed a wide variety of systems, illustrating adaptable skills and a diverse

knowledge base

TRAINING AND DOCUMENTATION

Trained staff in Oracle databases Instructed end users in various programs Created documentation for Visual Basic applications, leading to greater user

experience

WORK HISTORYTHE WARRANTY GROUP, Chicago, IL I.T. Consultant 2014-CHICAGO SUN TIMES, Chicago, IL, Computer Support Specialist 2012-2014GUARDIAN COMPUTER SYSTEMS, Terre Haute, IN, Lead Technician 2011-2012COMPUTERS PLUS, Terre Haute, IN, Master Technician 2009-2010CGI SERVICES TO NOVELIS, Terre Haute, IN, Consultant 2007-2009

Page 2: resume_ellis-jonathan_(1)

CLIENT NAME – Page 2SONY DADC, Terre Haute, IN, Digital Works Intern 2006-2007SYCAMORE TECHNOLOGY SOLUTIONS, Terre Haute, IN, Consultant 2005-2006

EDUCATIONBachelor of Science, Information Technology, Indiana State University, Terre Haute, IN


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