SAMANTHA MCLEAN, M.A.C Auburn, WA253-226-6737 sammclean33@gmail.com

https://www.linkedin.com/pub/samantha-white/86/b76/b48

PRO JE C T MAN AG EM E N T AN D TE A CH E R CUS TO M E R RE LAT IO N S PSY C HO LOG Y/COU N SE LI N GTechnical Skills Group Meetings Crisis Management

A personable, detail-oriented, Social Service Professional with experience providing exceptional support to individuals and organizations alike. Record success ensuring that projects are completed on time, with extreme confidentiality, and with high levels of community-wide success. Demonstrated abilities in crisis and client relationship management when attempting to reach individuals dealing with difficult situations. Exceptional research, communication, and clerical skills with a proven track record of performing regular and recurring duties simultaneously with minimal supervision. Strong ability to multitask while maintaining superior interpersonal communication with management, direct reports, and clients. Excel at turning under-producing individuals into teams that work efficiently to exceed all expectations. Exceptional academic qualifications, including an in-progress degree in Marriage and Family Therapy from Brandman University and Bachelor of Science in Psychology from University of Maryland.

SELECTED HIGHLIGHTSCHILDCARE TEACHER 2014/PRESENT

Member of co-operative team providing educational program for children. Ensured State policies of funding authorities were implemented. Maintained classroom management skills and records working with children in early childhood setting daily. Communicated with parents to acknowledge superior work and areas of concern through newsletters. Encouraged parent-volunteer assistance throughout academic year.

PARACHUTE RIGGER 1994/2014 Maintained accurate equipment records for FA-18’s and P-3’s throughout six deployments and four carrier air wing

missions. Trained teams of life support technicians by instructing them to perform safety drills, earning recognition for my

efforts by being named EAWS & Sailor of the Year board member. Regularly taught classes on Heart saver CPR, completing over 100 classes throughout my career. Supervised hundreds of Shore Patrol Security members and qualified dozens to perform ground and flight life

support operations. Efficiently utilized numerous computer programs to complete various tasks: OOMA, NALCOMIS, FEDLOG, HAYSTACK,

ASM, IETMS, and Microsoft Office.

COR E COM P E T EN C I ES Psychology/Counseling Project Management Clerical Duties Customer Relationship Management Organizational Skills Group Meetings Crisis Management Community Outreach Data Entry Technical Skills Scheduling Teaching and Communication

EDU CA TI ONBrandman University, Silverdale, WA/Kitsap: 2017: Expected Graduation YearMaster’s Degree – Marriage and Family Therapy University of Maryland, Misawa, Japan: 2004Bachelor of Science – Psychology Certifications or Additional Education:Aviation Training Academy, Pensacola, FLAdvanced Life Support Specialist Course

PRO FE S SI ON A L EXP E R IE N C ESchool Kids Clubhouse/Love and Laughter Learning Center Puyallup, WA 2014 - Present

Child Care Teacher Worked with children to oversee social and emotional development. Encouraged children to help learn and improve language abilities, basic skills and safety guidelines. Developed lesson plans based on curriculum and philosophy of learning center. Demonstrated ability to interact with children and parents from diverse cultures, backgrounds and “special needs”. Selected books and art supplies for curriculum. Observed and evaluated work to determine student progress and made suggestions for improvement. Shared responsibility for the care, hygiene and learning provided to each student Keep records on individual children, including daily observations and information about activities, meals served and

medications administered. Coordinated with all other staff in a team approach. Ensured to attend ongoing in-service and continuing education training through the DEL, Stars, and Merit programs.

USS John C. Stennis AIMD/IM2 Division Bremerton, WA 1994 – 2014 Aircrew Life Support Supervisor

Supervise dozens of maintainers, perform inspections, and test aircrew oxygen and cryogenics equipment for aircraft use at both the intermediate and organizational levels.

Train teams of life support technicians by instructing them to perform safety drills, earning recognition for my efforts by being named EAWS & Sailor of the Year board member.

Repair and replace multi-million dollar aircrew oxygen and cryogenics equipment at the intermediate and organizational levels.

Evaluate employee performance and provide promotions or disciplinary action based on those evaluations. Maintain accurate equipment records for FA-18’s and P-3’s throughout six deployments and four carrier air wing

missions. Supervise the filling of liquid oxygen converters, using an oxygen spectrum analyzer to ensure aviation breathing

oxygen is within approved limits. Efficiently utilize numerous computer programs to complete various tasks: OOMA, NALCOMIS, FEDLOG, HAYSTACK,

ASM, IETMS, and Microsoft Office. Research advances and implement updates for Oxygen systems at OBOGS conferences. Oversee hundreds of quality audits on life support equipment and ensure their functionality as the Quality

Assurance Supervisor. Maintain hundreds of IMRL, ICRL, and Calibration reports detailing usage information for multi-million dollar support

equipment purchased for quality testing. Quality assurance representative with HAZMAT certification, ordnance certification, top secret clearance, and

knowledge of inspections, aircrew repair, and airline support equipment. Regularly teach classes on Heart saver CPR, having completed over 100 classes throughout my career. Supervise the refurbishment of hundreds of ship spaces, as well as flawless worldwide aircraft maintenance in real

time. Supervise hundreds of Shore Patrol Security members and qualify dozens to perform ground and flight life support

operations. Deliver excellent support skills to clients/customers and strictly adhere to all company policies and procedures. Establish procedures for ensuring accurate coordination of schedules and meetings, increasing work efficiency. Develop procedures to improve safety by liaising with other professionals and support team members to ensure all

needs are met. Facilitate group meetings and work within a cross-collaborative team to assist with the coordination of trainings and

safety courses, ensuring the best possible outcomes for staff. Handle complex problems and work with customers to ensure all discrepancies are resolved quickly.

ADD IT IO N AL CRE D E N TI ALSTECHNICAL SKILLS Microsoft Office (Word, Excel, PowerPoint, Outlook, Access, Publisher) / OOMA /

NALCOMIS / FEDLOG / HAYSTACK / ASM / IETMS / Microsoft Visio / Microsoft SharePoint / Adobe Photoshop / Google Docs / Google Drive / Google Calendar Google Plus / QuickBooks / Dropbox / Salesforce / Printers / Fax Machines / Internet / Scanners / Raisers Edge / Smart Office / Typing Speed: 90 wpm

LANGUAGES Spanish

HONORS & AWARDS Employee of the Month – Love and Laughter Learning Center Numerous Naval Awards

PROFESSIONAL DEVELOPMENT Active Secret Clearance DD214 (Navy Retired) Washington State Merit Certificate Number 4021129057 Certified Parachute Rigger Food Handler Certified Office Administration Certificates BLS/First Aid Certified

VOLUNTEERING EXPERIENCE Red Cross / SPCA / Big Brother, Big Sister / YMCA / Churches / Shelters / Afterschool Programs / Mentorships

INTERESTS Sailing, Travel, Ph.D.

Detailed Professional References Available upon Request