resume2016howardevans

3
Howard Evans 2145 W. Adams St. Chicago, Illinois 60612 (773)301-4069 [email protected] Objective To apply my education, training and skill set in A/V Technology and Home Automation Systems to an established professional technology organization that values a team player and an organized leader that can contribute to the growth and development of customer relations and quality of service. Education Devry University Chicago 8/2009 - 8/2013 Bachelor of Applied Science in Computer Engineering Technology G.P.A. 4.0 Dean’s List Honor Awards Work History Applications Engineer Crestron Electronics Inc. Schaumburg, Illinois 12/2014 – Present I work exclusively with Crestron commercial and residential dealers in helping them resolve their issues with some hardware or software implementations on the job site. I provide professional troubleshooting and education on Crestron hardware/software integration to help them solve their issues. I utilize my knowledge and training in Crestron Audio/Video products such as 4K Digital Media switchers, 4K transmitters/receiver solutions along with 2 and 3 series control systems to assist dealers throughout their issues with a non- working system. I am responsible for creating and maintaining documented case notes that details all of the technical issues as well as solutions provided in the system. I assist in maintaining a good working relationship between the dealers and Crestron via phone communications and email.

Upload: howard-evans

Post on 13-Feb-2017

9 views

Category:

Documents


4 download

TRANSCRIPT

Page 1: Resume2016HowardEvans

Howard Evans2145 W. Adams St.

Chicago, Illinois 60612(773)301-4069

[email protected] apply my education, training and skill set in A/V Technology and Home Automation Systems to an established professional technology organization that values a team player and an organized leader that can contribute to the growth and development of customer relations and quality of service.

Education Devry University Chicago 8/2009 - 8/2013

Bachelor of Applied Science in Computer Engineering Technology

G.P.A. 4.0

Dean’s List Honor Awards

Work History

Applications EngineerCrestron Electronics Inc. Schaumburg, Illinois 12/2014 – Present

I work exclusively with Crestron commercial and residential dealers in helping them resolve their issues with some hardware or software implementations on the job site.

I provide professional troubleshooting and education on Crestron hardware/software integration to help them solve their issues.

I utilize my knowledge and training in Crestron Audio/Video products such as 4K Digital Media switchers, 4K transmitters/receiver solutions along with 2 and 3 series control systems to assist dealers throughout their issues with a non-working system.

I am responsible for creating and maintaining documented case notes that details all of the technical issues as well as solutions provided in the system.

I assist in maintaining a good working relationship between the dealers and Crestron via phone communications and email.

Senior Project ProgrammerDevry University Chicago Chicago, Illinois 1/2013 - 8/2013 Maintained a leadership role in the development of “Heartbeats” a health and Maintained a leadership role

in the development of a program called “Heartbeats”, a health and fitness android fitness app. Developed, tested and executed Java and C code for Android phones to synchronize with microcontroller,

an analog pulse sensor and bluetooth device for wireless communication. Maintained a log of the testing results and modifications that were needed for improving operations. Implemented wireless communication pairing devices using bluetooth to sync live audio with a pulse rate.

Page 2: Resume2016HowardEvans

Howard Evans2145 W. Adams St.

Chicago, Illinois 60612(773)301-4069

[email protected]

Computer Support MacNeal Hospital Berwyn, Illinois 1/2012 – 8/2014

Function as a team lead for EVS department Assist with resolving computer issues in office such as employee login and password resets Responsible for the input of patient room cleaning assignments into excel spreadsheet daily.

Volunteer Web Designer Metallic Flowers Chicago, Illinois 3/2011 - 12/2011

Maintained and managed a flower database for customer ordering and inquiries. Analyzed the technical requirements and details required for developing the system and proposed solutions

for implementing future changes and modifications to website.

Technical SupportBetty’s Daycare Academy Inc. Chicago, Illinois 9/2009 - 2/2011

Setup business phone network, paired all office devices to the network including alarm systems Developed and managed a database of parents and children for management team Perform daily maintenance on network printers, fax and computer systems to new employees

References are available upon request.