resume201511190145.docx
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MICHAEL J . DALY20405 Sorrento Lane | Unit 302 Porter Ranch, CA 91326 | 818.836.1124
[email protected] | www.linkedin.com/in/rocko1851
ACCOUNT EXECUTIVE | SECURITY MANAGERA top-performing Sales Executive, US Marine Corps veteran, and experienced Los Angeles County Deputy Sheriff credited with 20+ years’ in business to business commercial sales, security, and management. Exceptional expertise in utilizing law enforcement and military background to provide professional consultation and on-site analysis regarding optimal security applications. Certified in Peace Officer Standards and Training. Strong expertise in establishing new accounts and cultivating long-term and trusted client relationships. Highly accomplished leader and team player with the ability to train and lead new hires. Awarded for proven proficiency in meeting and exceeding sales goals.
AREAS OF EXPERTISE
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Consultation High-Level Sales Proficiency New Training Industry Networking
Law Enforcement Crisis Management New Business Development Integrity-Based Selling
Security Management Customer Service Client Budgets Cold-Calling Proficiency
KEY SKILLS ASSESSMENT
BUSINESS TO BUSINESS SALES: Utilize Salesforce.com to successfully develop a myriad of commercial accounts
SECURITY OPERATIONS: Over 15 years’ military, law enforcement, security, and neighborhood watch experience. Additional expertise in management of systems, training teams, critical procedures and protocols.
PROFESSIONAL EXPERIENCE
TYCO INTEGRATED SYSTEMS, BURBANK, CA 2014 – 2015Advanced business security solutions to help businesses protect their employees, customers, facilities, assets, inventory, processes, and operations.COMMERCIAL ACCOUNT EXECUTIVE Evaluate and design security systems for differing commercial businesses based on location, size,
budgets, product, merchandise, and other variables contributing to customer concerns and inquiries Provide consultation and customer education of system components, including Intrusion, CCTV, and
Access Control. Contribute to yearly sales growth by proactively promoting products and packages designed to
increase brand awareness, revenue, and client base.
Michael J. Daly Resume, Page 2
AT&T YELLOW PAGES, BURBANK, CA 2001 – 2014Leading US local marketing solutions provider dedicated to helping local businesses and communities grow.ADVERTISING SALES REPRESENTATIVE
Managed and cultivated multiple accounts and consistently grew client base by providing exceptional customer service resulting in continual client satisfaction and increased sales
Worked closely with small and medium sized businesses to develop exceptional ROI, resulting in awards for new internet sales
ADT SECURITY SERVICES, HAWTHORNE, CA 1995 – 2001Largest security company in the United States and Canada, serving over 6.5 million customersSECURITY CONSULTANT/AREA DEVELOPMENT MANAGER
Consistently exceeded monthly sales quota by 15%, resulting in promotion to management, increased yearly sales for company, and continuously grew client base
Evaluated and designed security systems for differing businesses based on location, size, budgets, product, merchandise, and other variables contributing to customer concerns and inquiries
Utilized law enforcement and military background to train and develop new hires resulting in knowledgeable security consultants
EDUCATION & TRAINING
Google AdWords Certified | Yahoo Ambassador
Basic and Intermediate POST Certificates, Los Angeles County Sheriff’s DepartmentCriminal Law Studies | Whittier College | Whittier, CA
Communication Studies | LOYOLA MARYMOUNT UNIVERSITY | Westchester, CA
Associate of Arts, with Honors | SANTA MONICA COLLEGE | Santa Monica, CA
United States Marine Corps | Pentagon Tour Guide | Marine Security Guard
VOLUNTEER & COMMUNITY SERVICE
Knights of Columbus Youth Activities Director and Chair of Annual Essay ContestWounded Warrior Project | Neighborhood Watch Captain | American Society for Industrial Security