resume tim salau ux
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The purpose of my resume is so that it can be used for potential employment opportunities.TRANSCRIPT
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TIMSALAUUX/UI Designer
EducationTexas Tech UniversityB.A., PsychologyMinor: Technical Comm.GPA: 3.88
281.745.8856
Tim Salau
Texas, USA
Skills
User Research
Wireframing
HCI
Project Management
Personas
UI Design
Card Sorting
Content Strategy
Usability Testing
Product Management
Tools
Axure Sketch
Balsamiq Marvel
InVision Photoshop
Orgs
UXPA HFES
IDF IxDA
Interests
Art Fashion
Reading Culture
Traveling Food
Design Music
AboutMy main areas of professional interest are IT, product management, and UX design. I have more than 3 years of experience working in the IT industry and possess the principle knowledge needed to craft quality products that are unique and bring delight to a user group. I employ my skills to improve the product experience for a companies user base while ensuring that the key aspirations of the business are met and a green space of feedback/product improvement are achieved between the business, product, and consumer.
EXPERIENCEPacific Northwest National Lab Richland, WAUX -IT Business Intern 05/15 to Present
Managed a project that focused on integrating objective data sources for over 250 business applications into an enterprise business tool that empowered senior leadership during investment process.
Applied UX research and user-centered design principles to improve the experience of an internal website expected to be accessed by more than 4,000 employees.
Created the following deliverables: wireframes, hi-fidelity concepts of dashboards/web pages, presentation material, and persona studies.
Administered stakeholder interviews and surveys with executive leadership, application developers, and end users in order to define project objectives and mark sprints.
Facilitated UX SCRUM sessions focused on improving the user experience of an enterprise business tool utilized by senior management when making risk-based investment decisions.
Texas Tech University Lubbock, TXUX Research Assistant 10/13 to Present
Ushered more than a 100 usability studies and conducted preliminary project research such as literature reviews related to experiment design.
Created general instructions and task procedure documents for usability studies.
Texas Tech IT Division Lubbock, TX Knowledge Mgmt. Analyst | Supervisor 08/12 to Present
Responsible for communicating with 35,000 expected customers a year seeking university-related information, assistance with technical issues, or updates pertaining to campus-wide issues.
Frequently collaborated with supervisors, technicians, staff members, and other departments within the university regarding issues that required deeper analysis and resources.
Designed intuitive solutions for a knowledge base that all employees are required to routinely reference when resolving issues with customers.
Directed more than 30 entry level analysts/technicians and primed them on how to improve their support workflow so our customer satisfaction metric was kept at 94% or above.