resume social media manager · resume social media manager author brittany paepke keywords...

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BRITTANY PAEPKE SOCIAL MEDIA MARKETER SKILLS EXPERIENCE UNDERGRADUATE RESEARCHER | NCCU WESTERN WASHINGTON UNIVERSITY | 2017 - 2018 Conducted market research under the guidance of professors Cat Armstrong and Dan Purdy Created, distributed, and analyzed a survey in Qualtrics and SPSS Completed a comprehensive marketing plan to increase millennial engagement Presented conclusions to the Director of Marketing and board members. BARISTA STARBUCKS COFFEE COMPANY | 2012 - 2018 (253)-508-6462 [email protected] 2576 152ND AVENUE NE #B313 REDMOND, WA 98052 BA | BUSINESS ADMINISTRATION | MARKETING CONCENTRATION WESTERN WASHINGTON UNIVERSITY | BELLINGHAM, WA 2014 - 2018 EDUCATION CONTACT Passionate about building a community that is focused on brand affinity Continually strive to utilize my creative capabilities as well as my marketing knowledge Looks for innovative ways to implement social media content PROFILE https://www.linkedin.com/in/paepkeb/ https://bpaepke.com Google Analytics certified Google AdWords certified Hootsuite certified Inbound by HubSpot certified Extensive Sprinklr experience Social Media strategy and execution Virtual Team collaboration Content creation Project management Background in Adobe Suite Market research Multiple brand voice knowledge Completed Coffee Masters Certification which enabled me to lead multiple projects within the store Implemented promotional signage and crafts the store experiences as the Visual Merchandising Coordinator Trained new hires to embody company values and expectations Educated Starbucks Corporate Employees on retail best practices as the Store Immersion Partner RELEVANT COURSEWORK Consumer Behavior Digital Marketing Market Research Innovation in Marketing Sustainable Marketing Retail Marketing Marketing Management and Strategy SOCIAL MEDIA TRIAGE| JEFFREYM CONSULTING MICROSOFT | 2018 - PRESENT Works with Sprinklr to develop themes and trends for Microsoft products through Social Listening First eyes on Earned Social Media mentions for Outlook, Office, Microsoft Store, and Skype Works with Machine Learning to continuously improve Social Listening Ensures that the above brands are engaging with every actionable mention Monitors earned social media mentions for potential issues and flag to necessary leads and stakeholders

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Page 1: Resume Social Media Manager · Resume Social Media Manager Author Brittany Paepke Keywords DACvaQT_i0c,BACb5g3ILhk Created Date 3/12/2019 9:08:00 PM

B R I T T A N Y P A E P K ES O C I A L M E D I A

M A R K E T E R  

S K I L L S

E X P E R I E N C E

U N D E R G R A D U A T E R E S E A R C H E R |   N C C U W E S T E R N W A S H I N G T O N U N I V E R S I T Y     |   2 0 1 7 - 2 0 1 8

Conducted market research under the guidance of professors Cat Armstrong and Dan PurdyCreated, distributed, and analyzed a survey in Qualtrics and SPSSCompleted a comprehensive marketing plan to increase millennial engagementPresented conclusions to the Director of Marketing and board members.

B A R I S T A S T A R B U C K S C O F F E E C O M P A N Y     |   2 0 1 2 - 2 0 1 8

( 2 5 3 ) - 5 0 8 - 6 4 6 2 B K P A E P K E @ G M A I L . C O M

2 5 7 6 1 5 2 N D A V E N U E N E # B 3 1 3 R E D M O N D , W A 9 8 0 5 2

B A | B U S I N E S S A D M I N I S T R A T I O N | M A R K E T I N G C O N C E N T R A T I O N W E S T E R N W A S H I N G T O N U N I V E R S I T Y | B E L L I N G H A M , W A     2 0 1 4 - 2 0 1 8

E D U C A T I O N  

C O N T A C T

Passionate about building a community that is focused on brand affinity Continually strive to utilize my creative capabilities as well as my marketing knowledgeLooks for innovative ways to implement social media content 

P R O F I L E

https://www.linkedin.com/in/paepkeb/

https://bpaepke.com

Google Analytics certifiedGoogle AdWords certifiedHootsuite certified Inbound by HubSpot certifiedExtensive Sprinklr experienceSocial Media strategy and execution

Virtual Team collaborationContent creation Project managementBackground in Adobe SuiteMarket researchMultiple brand voice knowledge 

Completed Coffee Masters Certification which enabled me to lead multiple projects within the store Implemented promotional signage and crafts the store experiences as the Visual Merchandising Coordinator Trained new hires to embody company values and expectationsEducated Starbucks Corporate Employees on retail best practices as the Store Immersion Partner  

R E L E V A N T C O U R S E W O R K  

C o n s u m e r B e h a v i o rD i g i t a l M a r k e t i n gM a r k e t R e s e a r c hI n n o v a t i o n i n M a r k e t i n g

S u s t a i n a b l e M a r k e t i n gR e t a i l M a r k e t i n g  M a r k e t i n g M a n a g e m e n t a n d S t r a t e g y  

S O C I A L M E D I A T R I A G E |   J E F F R E Y M C O N S U L T I N G M I C R O S O F T     |   2 0 1 8   -   P R E S E N T  

 Works with Sprinklr to develop themes and trends for Microsoft products through Social ListeningFirst eyes on Earned Social Media mentions for Outlook, Office, Microsoft Store, and SkypeWorks with Machine Learning to continuously improve Social ListeningEnsures that the above brands are engaging with every actionable mention Monitors earned social media mentions for potential issues and flag to necessary leads and stakeholders