Alejandro Orihuela Gutiérrez

Date of Birth: April/15/1988

Castillo de Clyde 17 “A” Condado de Sayavedra

Atizapán, Estado de México

Mobile: 55-4135-8551

E-mail: alex_orihuela@hotmail.com

I. Personal Statement & Objective

I am a highly dedicated and goal oriented individual who appreciates working as part of a team, I also enjoy new

opportunities and will always go above and beyond in order to exceed expectations and achieve success.

II. Education

August 2007 – May 2011 Universidad Anáhuac México Norte (Mexico City)

Bachelor’s degree in International Hotel Management (GPA: 3.7/4.0)

August 2007 – May 2011 Diploma in Marketing & Sales

Universidad Anáhuac México Norte (Mexico City)

August 2007 – May 2011 Diploma in Leadership

Universidad Anáhuac México Norte (Mexico City)

Sept 2015 – Nov 2015 Diploma in Digital Photography

Escuela Activa de Fotografía (Mexico City)

Jan 2016 – March 2016 Diploma in Portrait Photography

Escuela Activa de Fotografía (Mexico City)

III. Work Experience

Feb 2013 – Present Oxford International Education Group/BEO World Mexico (Mexico City/UK)

March 2016 – Present Regional Manager

Responsible of selling and promoting international programs across schools in Mexico,

Center and South America with an individual portfolio of more than 150 clients.

Responsible for organizing and delivering annual conferences and product launch

events.

Responsible of logistics and operations of the programs in the UK.

Customer service, customer relationships and on-going market research.

Responsible for developing some of the main company’s brands.

Feb 2013 - March 2016 Product Manager

Responsible of selling, promoting and coordinating an international program in the UK

for students ranging from 8 to 17 years old in all of Mexico, Central and South America

with over 700 participants from over 70 different schools.

Responsible of logistics and operations of the program in the UK.

Customer service and on-going market research.

April 2012 – Feb 2013 Louis Vuitton – Sales Associate & Men/Stock Correspondent

Sales Associate in the Flagship Store in Masaryk, Mexico City.

Responsible for all the in-store merchandise and stock.

Responsible of checking, reception and withdrawal of goods.

Customer service in a luxurious environment.

May 2011 – April 2012 W Hotel/Starwood Hotels (Mexico City) – Whatever/Whenever Agent/Team Leader

Customer service to guests, VIP’s & celebrities.

Concierge service in a luxurious environment.

Problem solving and working under pressure.

(Talent of the month in nov/dec and nominated in sept/oct)

Jan 2010 – August 2010 Moon Palace Golf & Spa Resort (Cancun, Mexico)

Executive management training by Palace Resorts.

June 2008 – Feb 2009 Walt Disney World Resort – Front Desk Cashier/Concierge

Guest and customer service.

Welcoming, checking in/out guests to the resort.

Reservations, ticket sales and tourist information.

All Star Music Resort, All Star Movies Resort, All Star Sports Resort & Contemporary

Hotel.

IV. Languages

Spanish

English (Advanced)

Portuguese (Beginner)

V. Activities & additional skills

Excellent customer service, multi-tasking, problem solving, personable, creative and a very fast learner, always

open to new ideas.

Active member of “Vértice”; leadership and excellence program at Universidad Anáhuac México Norte. In “Vértice”

we have the goal to achieve excellence and leadership in every personal and professional aspect of our lives. We

are constantly interacting and involved with leaders and CEO’s of important national and international companies.

Volunteer in ASUA Construye Universidad Anáhuac; organization dedicated to building houses for low-income

communities in Mexico.

IT: Familiar with Microsoft Office, Microsoft Outlook and Adobe Lightroom.