DAN MILLER

2628 8TH Avenue Oakland, CA 94606

Phone:(510) 508-9591 | Email: 0DanMiller0@gmail.com www.linkedin.com/pub/daniel-miller/97/68b/69b

DIRECTOR OF OPERATIONS

Promoted manager and operations coordinator with a history of increased sales performance and a stellar management acumen. Able to evaluate and translate complex corporate policy to efficiently and effectively manage employees and provide insight to Corporate Leadership. Self-motivated and dedicated project manager with the ability to work both independently and collaboratively in a team environment. Skilled and detail-oriented sales analytics expert. Technology savvy and comfortable with all standard computer functionalities, software suites, and specialized software packages. Computer competencies include Microsoft Office Suite, Google Applications, Phone systems management software, Collaborative Software, and more.

CORE COMPETENCIES

● Operational Direction ● Market Analytics ● Sales Promotion ● Corporate Policy ● Training & Development ● Team Leadership ● Process Evaluation ● CA Food Manager & Trace LEAD Certified

PROFESSIONAL EXPERIENCE

Restaurant RRG, Berkeley, CA 2003 to Present Director of Operations ● Oversaw a management team of 8, and a broader staff of 80 employees. ● Managed and improved company operations during the most profitable period of

company history, maintaining sales while reducing company wide payroll expenses by 3%.

● Planned and implemented new sales promotions and directly oversaw the implementation of these measures across all store locations.

● Developed and executed a company-wide pay scale restructuring, including a corresponding internal and external marketing campaign.

● Acted as mobile manager for multiple regional locations, stabilizing troubled branches, restructuring teams according to individual strengths and skills, and streamlining internal processes.

● Effectively performed as part of a four person company leadership team alongside both company founders to develop and guide Corporate strategy

 

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PROFESSIONAL EXPERIENCE (CONTINUED)

● Responsible for an annual vendor budget of $1.3M. Oversaw and negotiated

multiple changes in distributors to minimize supply costs. Developed and maintained cost and inventory analysis procedures to track and control costs.

● Fostered an environment for increased sales while ensuring quality control in a top-down manner.

Restaurant RRG, Berkeley, CA 2005 to 2013 Restaurant Manager ● Performed managerial functions as a standalone administrator as well as part of

a larger management team. ● Trained new personnel and performed scheduling responsibilities for 30

employees across 5 restaurant locations. ● Developed a new training program in order to quickly and efficiently train an

employee base with a traditionally high industry turnover rate. ● Mentored and collaborated across a peer group of restaurant managers in order

to create consistency across locations. ● Lead and developed two new restaurants as they were brought online.

EARLIER WORK EXPERIENCE

Restaurant RRG, Berkeley, CA 2003 to 2005 Line Cook

EDUCATION

 Laney Community College, Oakland, CA 2015 Coursework, Major: Business & Programming University of California, Berkeley, CA 2004 Bachelor of Arts, Major: Political Science

AFFILIATIONS & VOLUNTEER WORK

Nimby Art Space 2014 to Present Event Volunteer Burning Man Organization 2014 Department of Public Works Volunteer Pucatrade.com 2012 to 2013 Online Site Administrator Recycled Cycles 2007 Bike Technician Eagle Scout 2000 Boy Scouts of America Black Belt 1993 to 2005

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Kodokan Karate