(602) 505-0216MIGHTYHELENA@HOTMAIL.COM

OBJECTIVE:Join a dynamic, growth-oriented company to maximize my communication, leadership, marketing, operational and organizational skills in a team/independent environment.

EXPERIENCE:

Reminders & Calling Coordinator, Microsoft (Experis)

Bellevue/Redmond, WA. April 2016-Present

Reaching out to potential participants. Screen and determine participant eligibility. Schedule participants for appropriate studies based on requirements in pre-defined profiles. Responding to pre-study participant questions in a timely manner. Perform pre-study follow-ups to encourage attendance and minimize no shows. Act as main point of contact for external customers. Adhere to strict deadlines and adapt to evolving requirements and priorities in order to meet

needs of clients. Attend events to recruit new participants. Perform an average of 70-90 calls per day. Following up with participants at 1week, 48hr, 24hr and 2hr to confirm their participation. Organize daily excel spreadsheet to match accuracy in Cortex. Track all activity between participant scheduling, to participant participation. Send in daily capacity report.

Social Media Marketing Management & Content Marketing Creation Coordinationwww.MightyHMarketing.com

Working with different clients in managing their different desired Social Channels- Facebook, Instagram, Twitter, YouTube, etc…

Helping with the creation and coordination of content to help maximize their success with online marketing.

Attending events put on by different clients to help with the execution of frontline marketing. Attending content creation appointments, i.e. video & photo content, to help maximize the

execution of the project. Managing all marketing timelines and meeting marketing deadlines.

Administrative Assistant, Encompass Engineering & Surveying Freelance

Helena Stewart

Issaquah, WA. May 2015-April 2016

Assisted a team of 35-45 Engineers, Surveyors and Drafters. Dispersed documents to documents in multiple counties and locations. Filling flat files and job files. Reorganized files and documentation as necessary. Answered & directed calls to appropriate personnel. Assisting all Engineers in any tasks Copied & scanned large files. Draft, file, and send invoices. Tracking and managing inventory. Reordering supplies as needed. Managed main inbox. Used Adobe Pdf, Outlook, Excel, Word, & other Microsoft programs. Managed company calendar for executive staff.

Personal AssistantIssaquah, WA. June 2015-Present

Keep office neat and organized. Schedule meetings using Outlook Calendar. Manage personal inbox. Run personal errands. Shredding and scanning high volume of documents. Use Evernote and Word to track duties and documentation. Assist with calendaring (appointments and events).

Marketing Assistant, Red ServicesBellevue, WA. Dec. 2014-May 2015

Cold called businesses in order to set-up CPR and first aid classes. Developed tracking system in Excel in order to track potential clients and sales closures. Sort tracking sheets by city, business category, date initially called, future call date, email, etc. Completed an average of 7.8 calls per hour. Produced and compiled directory of potential clients by researching business type, locations,

and contact information on a weekly basis. Built strong relationships with clients and vendors by following up on individual appointments. Worked independently and unsupervised. Managed schedule for CPR/first aid classes for multiple instructors spanning 3 counties. Assisting sales/marketing team of 20-25 employees.

Recruiter, Red Services

Bellevue, WA. May 2014-Dec. 2014

Full cycle recruiting. Created job descriptions. Posted job ads on job boards. Researched potential platforms for which to advertise roles. Organized employee orientation and schedule training. Conducted an average of 20-35 interviews per week. Prioritized numerous resumes in a timely manner. Sourced candidates through LinkedIn, Indeed, and Craigslist. Managed company blog and social media accounts. Utilized online, front line marketing and recruiting techniques to recruit top-talent candidates. Scheduled interviews for qualifying candidates. Prescreened candidates over the phone. Used Word, Excel, & other Microsoft programs to track candidate’s through hiring process.

Personal AssistantIssaquah/Snoqualmie, WA. Jan. 2014-June 2014

Responsible for paying and filing personal bills. Scheduled high volume of appointments and meetings using Outlook. Ran personal and business errands. Transported children to and from school to after-school activities. Kept home and office spaces neat and organized at all times. Create professional documents by utilizing Word and Excel tools.

EDUCATION:Bellevue College, Bellevue WA.Associates in Communication Studies & Marketing2013-Present.

SKILLS:● Microsoft Office Suite. ● CPR/First aid certified.● Problem resolution, judgment, negotiating, and quick decision-making.● Proficient use of OS Windows 10.● Ability to work both independently and closely under management.● Strong attention to detail and accuracy.● Create and effectively running my own website, self-taught.

● Marketing certifications.● De-escalating high stress situations. ● Effectively working in fast pace environments.● Flexible to changes and ability to multi-task. Ability to switch gears on short notice.● Experience scheduling high volume of clients, meetings, and candidates.

REFERENCES:References are available upon request.