DIANA NUÑEZ, MBA

EDUCATION:The University of Texas at El PasoBachelor of Business Administration in Finance and Management with concentration in Human Resources (May 1999)Masters of Business Administration with concentration in International Business (December 2009)

EXPERIENCE: City of El Paso – Environmental Services Department El Paso, TexasTraining Specialist (07/08/13 – Present)

Research, develop, deliver and administer designated training programs and education courses for a variety of divisions within the department.

Evaluate and determine success, suitability, and feasibility of training plans and instructional methods/procedures. Assess training program effectiveness by implementing procedures to evaluate effectiveness of current courses. Develop and use surveys, questionnaires and interviews. Conduct needs, job or task analysis to identify training needs. Collaborate with in-house presenters and subject matter

experts to ensure course material addresses the requirements. Identify courses to be taught by outside instructors and make appropriate arrangements; synchronize training and educational

programs with local colleges, universities, private institutions and industry associations. Chair of the ESD Safety Committee; ensure that safety training and practices are conducted, deployed and communicated by

composing safety newsletter.

City of El Paso – Mayor John F. Cook’s Office El Paso, TexasExecutive Assistant to Mayor John F. Cook (10/2009 – 06/20/2013)Executive Secretary to Mayor John F. Cook (06/15/05 – 09/27/2009)

Supervised team and directed all aspects of administrative support functions, activities, and operations in the Mayor’s Office. Conducted research, coordinated and executed administration initiatives and special projects.

Responded to open records requests, inquiries, complaints, site visits, etc. Prepared correspondence, reports, presentations, briefing materials, speaking points, media advisories and press releases. Assisted in the preparation of the federal and legislative agendas, including monitoring legislation changes. Coordinated Intergovernmental Affairs Legislative Review Committee and Special City Council meetings as needed. Acted as liaison between the Mayor and staff, constituency, civic organizations, businesses, community and neighborhood

groups, and other governmental agencies, etc. Managed relations with federal, state, local and regional elected officials to include other area Mayors. Developed and maintained effective working relationships with the Municipality of Juárez, México; Aduanas; and other

Mexican authorities. Coordinated and represented the Mayor on projects and with a variety of public, business or civic organizations. Coordinated meetings and prepared agendas and minutes for boards and committees. Acted as liaison when needed. Planned, coordinated and executed all of the Mayor’s events, meetings and conferences to include securing sponsorships and

participants. Responsible for all logistics including meals and refreshments, travel arrangements and activities for out of town participants, developing programs and sending out invites, etc. Attendance often included high profile elected officials.

Coordinated and monitored expenditure transactions and funding sources; set up new accounts for special projects in accordance with Mayor’s Office budget and prepared expenditure spreadsheets.

Made all travel arrangements for the Mayor and processed travel requests, travel advances and reconciled expenses and credit card charges. Provided travel reports to Council Members to keep them abreast of the Mayor’s activities.

Processed and maintained petty cash, reimbursement vouchers, budget requests/transfers, payment processing, and approved accounts payable vouchers.

Managed and made budget, procurement and purchasing recommendations; reported deviations from budget and recommend corrective action.

Written and oral translations from English to Spanish and vice-versa. Routinely translated and interpreted for the mayor while conducting business with the Mexican counterparts and/or constituents.

City of El Paso – Municipal Clerk Department, City Clerk Division El Paso, TexasDeputy City Clerk (05/2002 – 06/2005)Administrative Assistant (08/2001 – 05/2002)

Supervised team and directed all functions, activities, and operations in the City Clerk’s Office Conducted City Council and Mass Transit Board meetings. Prepared and reviewed City Council agendas, minutes and actions (resolution, ordinances and motions). Prepared final

copies of documents approved by Council and the Mass Transit Board. Prepared and kept departmental reports and records. Oversaw records maintenance, retrieval and retention procedures. Posted and published notices in accordance with City Charter, Open Meetings Act and Texas Election law.

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Processed and responded to Open Records Requests. Researched & interpreted agency documents, historical files, resolutions, ordinances, City Charter, City Code, State law etc. Conducted and coordinated the Health and Pension City elections. Verified petitions to recall an officer in public office. Assisted in the preparation and control of the annual budget; recorded and analyzed expenditures; reported deviations from

budget and recommend corrective action. Written and oral translations from English to Spanish and vice-versa. Routinely translated & interpreted during Council

meetings.

Healthco, Inc./T&J Healthcare - Sunset Haven Nursing Center and Coronado Nursing Home El Paso, TexasPayroll and Human Resources Administrator (12/2000 – 08/2001)

Supervised team and directed all aspects of payroll and human resources for 250 employees Responsible for the automated timecard system and the assigned reports. Calculated and filed Payroll taxes; prepared Quarterly and Annual tax filings, W-2s and 1099s. Calculated payroll deductions – medical insurance, life insurance, IRA, garnishments. Assisted employees with payroll issues; liaison between the company, employees, and external parties. Processed new hire paperwork and related employment documentation and conducted employment verifications. Processed and tracked accounts payable and accounts receivable.

DATAMARK, Inc. – Accounting Department El Paso, TexasPayroll and Billing Administrator (03/2000 – 11/2000)

Responsible for the automated timecard system and the assigned reports for 1,200 employees. Prepared and processed payroll; prepared reports to file payroll taxes. Calculated and processed Mexican tax deduction for non-resident employees. Calculated and processed deductions – medical and dental insurance, 401(K), garnishments, and special deductions along

with running reports to fulfill payments. Calculated and processed Commissions, Life Insurance payments, and Bonuses. Interacted with the Human Resources Department on all the issues needed to process payroll; liaison to employees. Processed accounts receivable, billing and prepared invoices.

Plant Protection and Quarantine (PPQ), USDA – Bridge of the Americas (BOTA) El Paso, TexasUndergraduate Intern - Clerk (02/1994 - 01/1999)

Provided administrative support to the PPQ Port Director, supervisors and officers. Prepared, reviewed, and audited travel orders and authorizations, reimbursement vouchers, and itineraries. Prepared, reviewed, verified, reconciled, and allocated credit card expenditures. Processed payroll for approximately 50 employees, entered time and transmit to headquarters. Maintained and updated personnel and property files and assisted employees on any human resource issues. Managed and maintained database for consolidation of statistical data submitted daily, weekly, and monthly. Designed programs and prepared reports for three ports of entry in El Paso. Collected and maintained data on pedestrian and vehicular counts, commercial cargo counts, seizures etc. and prepared

monthly and annual reports. Assisted in the preparation of imported commercial cargo documentation and reports.

SPECIAL SKILLS/TRAINING: Bilingual - fluent in English and Spanish, ability to translate and interpret orally and in writingStrong leadership, communication and presentation skillsEffective interpersonal skills – ability to relate to employees at all levelsStrong knowledge of Microsoft Office SuiteKnowledge of other software - Turning Point, PeopleSoft, Solomon IV Accounting Software, AccuBooks Financial SoftwareKnowledge of Kronos & Jantek payroll systems

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