Resume Name: Donna Robinson Address: 2 Burra St GERRINGONG 2534 Contact: 0410443057/ (02) 42343057 Email: donna.robinson335@gmail.com D.O.B: 27 February 1967 Education: 1982 -year 10 certificate at Warilla High School results: English 3 / Maths 3 1987- Computer studies- Shellharbour- TAFE 2000- Telephone answering course/ completed Aussie host course at TAFE 2003- Completed P3 certificate in Managing Aggression in Dementia care 2005- Obtained certificate III Assistant in Nursing AIN 2011- Disability Certificate III 2011- PART Training workshop certificate (Predict, Assess and Respond To Aggressive/Challenging Behaviour) 2011- (ICABS) Inclusive Communication and behaviour Support Training. 2011- PCP Training (Personal Centred Planning). 2013- Red Cross First Aid Certificate 2013- Koorimunication Consulting Certificate of Participation- ADHC Southern Aboriginal Respect Program. Relevant Employment history: Commonwealth Banking Corporation: Bank Teller… October 1988/ April 1990-

Answering telephone enquires Customer service Lead Teller Cash handling

Australia and New Zealand Banking Group: Bank Teller….. July 1990/ February 1994-

Customer service Front Counter bank teller Cash Handling Answering telephone enquiries

Werri Beach Holiday Park: Cleaner and Relief Park Manager….. March 1999/February 2001-

Included customer service Telephone enquiries Office administration, Cabin Cleaning and Relief Manager Duties as Relief Manager were Supervising staff, Developing Rosters Taking Bookings and resolving Customer Complaints

Kiama Blue Haven Nursing Home: September 2003- Care Support Worker (Assistant in nursing)

Caring for the Personal needs of residents in Aged Care Assistant nursing in Dementia Specific Unit. Participated in work Safety procedures Provide care support for the residents of the nursing home to meet their

personal, emotional and psychological needs.

Provide holistic care for culturally diverse clients. Kiama Council: March 2006/September 2007- Community Support Nurse

maintaining independents in aged care residents in their homes assisting with personal care needs House shopping transfers to and from the doctor visits and outings

emotional support Assisting with basic home duties involving cleaning, ironing and cooking. Administration of prescribed medications

Berry Masonic Village: September 2007- Assistant in Nursing

Caring for the Personal needs of residents in Aged Care Assistant nursing in Dementia Specific Unit. Participated in work Safety procedures Provide care support for the residents of the nursing home to meet their

personal, emotional and psychological needs.

Provide holistic care for culturally diverse clients.

Family and Community Services: September 2009 - to current Date: Disability

Support Worker

Preparing and implementing client care plans, lifestyle plans, eating and drinking plans, Individual Plans, Risk Management Plans, Behaviour Management plans.

Attend meetings to discuss client’s requirements and what’s important to the clients, so we can assist in providing a quality and happy life for the clients.

Assistance with Personal Care needs for the client.

Relief House manager

House shopping and ordering of house supplies

Managing payment of house expenditures.

Liaising with clients Families and Health Professionals

Preparing yearly Essential Lifestyle meetings

Developing and preparing Rosters

Covering Vacant shifts when required as per Roster principles.