ARUN GAUTAM

Arun180190@gmail.com

+91-8408019840

CAREER OBJECTIVE

Seeking opportunities in a Software development with a growth ORIENTED ORGANIZATION where i

can get chance to work beyond the assigned work within an inspiring environment.

WORK EXPERIENCE

Associate System

engineer at IBM

India (June 2012 –

April 2015)

As an Associate system engineer supporting .NET based applications and responsible for Analysis, Troubleshooting issues, development and Application upgrades for IBM US customer Oncor Electricity Distributer

Key Project Handled

ONCOR (USA)

Team Size : 8

Role : Application Support team member

Duration : (August 2012 – Till Date)

Platform : ASP.NET (C#),Sun OS 5.10,Oracle 11g,Windows server

2003 R2,RCC

Job Description: As an associate system engineer handled different roles and

responsibilities were as below:

A) Application Maintenance and Enhancement of third party .NET

Based application

� Maintenance and support of existing .Net based tier 1 Command center

application.

� Responsible for troubleshooting and fixing the issues for application with proper communicating between vendor and customer

� Responsible for Delivering application enhancement solutions to clients in response to varying business requirements:

� Developed Windows form tool for Business user which reduced 60 % ticket count for AM team

� Upgraded the application version from lower region to production environment

� Automated Endpoint Ping request /response flow for storm situations

� Automated Application Sync process for endpoint version upgrades

� Responsible for infrastructure upgrade activities Environment: Sun OS 5.10, Oracle 11g, Windows server 2003 R2

B) Application Development and support

� Responsible as application developer for development of one phase of Financial Payment process /Gross receipt system application (LGRS) for client

� Supported application for major changes as DB version upgrade, Windows Server version upgrade for LGRS application

� Responsible for .Net Code analysis /impact analysis for any issue /activity Environment : ASP.NET, Windows server 2000, Microsoft SQL server 2008

C) Bluemix Mobile application POC

Created POC for Storm reporting mobile app by Using IBM Bluemix platform Environment : Bluemix, Java script

SKILL SET Languages: C#, PL/SQL, Basic Unix scripting Framework:ASP.NET ,Bluemix, WMI O/S: Windows 2003 R2 Server, SUN OS 5.10 Processes: Change/Incident management Process Tools: Wire shark ,Rational Clear Case, BMC Remedy Methodology experience: Agile ,waterfall Good troubleshooting ,problem-solving and analytical skills Good communication and interpersonal skills with positive work ethic Business Acumen and Process Orientation

EDUCATION AND ACADEMIC ACHIVEMENTS

National Institute Of Technology

Malaviya National Institute Of Technology, Jaipur B. Tech Chemical engineering (2008-2012) 7.05/10

School Class XII, M.B.Sr.S. School, Kota, Raj.(RBSE-2007)

76.72%

Class X, A.V.M. S.School, Ramganjmandi, Raj. (RBSE-2005)

88.50%

∙Among the Top Ten students in Kota District in Class X RBSE Board

Exams 2005

∙Stood 43rd in Rajasthan in Class X RBSE Board Exams 2005