resume anwar 2011 s

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Anwar AhmedHouse 5 (1st floor), Road 11, Mohammadi HousingSocietyMohammadpur, Dhaka 1207, BangladeshContact : (+88) 0171 407 8000E-mail : [email protected]

Career

Objective

To work in a functional level position of an organization that leverages myeducation and experience.

Accreditation Good written and oral communications skills in Bangla and English;confident and assertive, with good judgment and ability to act on owninitiative; good interpersonal skills with the capacity to inspire trust andbuild confidence; ability to work hard and under pressure and tightdeadlines; amiable, polite and well groomed.

Experience July 2009 PresentAssistant ManagerM/S Anwar Enterprise

(A Contractor to Bangladesh Army and Border Guard Bangladesh)

Principal Accountabilities:

Monthly Garrison Engineer (GE) visit plan preparation.

Prepare detail outsourcing plan to maintain the list of workers.

Active participation in the Implementation Process to meet thedeadline of projects.

Check & monitor all the vouchers & bills.

Monthly reconciliation with bank ledger.

Responsible for monthly/quarterly financial reporting.

Active participation with the accounts department to reconcile

VAT/Tax issues. Look for new/prospective suppliers for future expansion.

Corresponding & liaison with the local/foreign suppliers.

Establishing and maintaining strong working relationships with theofficials.

Gather information of possible alternative solutions and oncompetitors.

Prepare various kinds of costing.Job location: Dhaka.

Experience August 2006 June 2009

Officer, Regional Sales, Sales, Commercial DivisionGrameenphone Ltd.


Implement National and area specific sales campaigns, tradeengagement and other development plans in the asked rural orurban area in order to achieve company business objectives.

Conduct market surveys on regional or national areas to assess thedevelopment of potential and future market trends and send theresult to the central team.

Get the assigned activities done the field force, merchandisers,contractual team members through proper guidance, regular

feedback, trainings, on-the-job coaching, field accompaniment etc. Develop and maintain in-depth knowledge on competitors products,

pricing, promotion, and other key activities through conductingcomparative market research on competitors strategies in order to

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facilitate an informed and timely decision making process.

Maintain effective market exposure from Trade Marketingperspective for the development of area or regional business.

Develop quarter-wise business development plan with relevant dataand evidence and send them to the central team for future strategyformulation of the company.

Assess and implement new strategies to attract more channelpartners as well as customers.

Respond to inquiries from existing and prospective channel partners.

Job location: Regional Sales Office, Barisal and RegionalSales Office, Dhaka.

October 2005 August 2006Customer Manager, Customer Management DivisionGrameenphone Ltd.


One on one interaction with the call-in/walk-in customers. The

customers are provided with different after sales services, namely:SIM change/replacement, Reconnection, Account balance query, Bill

payment information, Line barring/unbarring facilities, Languageprompt change, Recharging problem for wrong attempt, Activation ofdifferent features, Connectivity/network problems.

Get the customers acquainted with the credit policy, itemized bills,address change procedures, product migration, EDGE services,international roaming activation procedures, and other value addedservices.

Maintain daily SIM stock report and monthly report of other aftersales activities.

Keep the head office and regional office updated regarding aftersales services on daily as well as on monthly basis.

Make informative and successful sale to increase customer base andbrand image.

Provide one-stop customer service to enrich customer experience.

Job location: Grameenphone Service Desk, Chittagong, andGrameenphone Center, Uttara, Dhaka.

Education 2004North South University (NSU), Banani, Dhaka.Bachelor of Business Administration (BBA)Major (concentration): MarketingCGPA: 2.75 on a scale of 4

GPA (Concentration): 3.33

Relevant Courses:

Advertising & Promotion Management

International Marketing

Strategic Marketing

International Business

1996

Adamjee Cantonment College, Dhaka Cantonment, Dhaka.Higher Secondary Certificate (H.S.C)Science GroupPassed in first division (60.1%).

1994

Adamjee Cantonment College, Dhaka Cantonment, Dhaka.

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Consumer Behavior

Services Marketing

Marketing Research

Export-ImportManagement


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Secondary School Certificate (S.S.C)Science GroupPassed in first division (78.6%).

Project

Accomplishm

ents

Worked on selection process of new distributors, active involvementfrom pre-selection visits till opening of3 (three) new distributionhouses for Grameenphone Ltd. in Barisal Region.

Worked on Grameenphone Center, Rifle Square project,Dhaka, a second generation outlet of the company beinginaugurated by Jon Frederik Baksaas, President and CEO ofTelenor group.

Contributed 2% increase in the National Reload Sales ofBarisal Region, Grameenphone Ltd.

Successfully completed and initiated the first Grameenphone Centerfranchise shop operation in Barisal Region, Grameenphone Ltd.

Achievement Awarded with GP Ambassador title for outstanding performance onan employee quiz competition on products and services offered byGrameenphone Ltd. held from 12 February to 14 February 2007.

Communicati

on Skills Trained on international business negotiations.

Business report writing.

Business letters and electronic communication methods like E-mails.

IELTS Score (General Training January 9, 2010)Listening 8.5, Reading 6, Writing 7.5, Speaking 7.5,Overall Band Score 7.5

Computer

Literacy Operating System: Windows 7, Windows XP.

Advance knowledge in Microsoft Excel, PowerPoint, and Word.

Familiar with basic usage of Adobe Photoshop and Adobe Illustrator.

Statistical package software: SPSS, Minitab.

Trouble shooting and hardware maintenance.

Interests Traveling within home and abroad. (Visited important & historicalplaces of Bangladesh, India, and Nepal)

Nature Photography

Play writing

Personal

Data Date of birth : June 16, 1978

Mothers name : Mrs. Anowara Begum

Fathers name : Major Muhammad Ali Ashraf, Bir Protik (Retd.)

Marital Status : Unmarried

Nationality : Bangladeshi

Religion : Islam (Sunni)

Blood group : O (negative)

Contact address : House 5 (1st floor), Road 11, MohammadiHousing

Society, Mohammadpur, Dhaka 1207,Bangladesh.

Mobile : (+88) 0171 407 8000

Email : [email protected]

References Available upon request.

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