Yogesh ChauhanEmail: yogesh84chauhan@gmail.com, Contact No:

+91- 9699501560, 9987010131

Seeking assignments in the field of Retail: Sales & Operations, Channel Management in Retail Sector / Marketing /Business Development with an organization of repute

Professional Abstract:

PGDBA from SCDL University in May, 2008 with 12 years of experience as a whole in the fields of – Retail: Sales & Operations, Customer Services Supply chain, Loyality programs, tie -ups, Marketing, Business Development.

Presently employed with Flemingo Airport Retail Ltd Mumbai handling the all store operations, Business development and new store openings.

Sound Interpersonal and Analytical skills, High Motivation Level & elevated degree of

Common Sense are strengths to achieve my Career Mission. My Mission is to set exemplary trend of Customer Services & Selling Operations in

Indian Retail – Perfect Competition Market focusing on optimum sales constantly.

WORK EXPERIENCE ____________________________________12 years 4 month

1) Flemingo Airport Retail Ltd. Sr.Manager Operations Feb 2015 till date

Taking care of 12 stores at airport retail for Flemingo International includes Porsche design,DKNY,Sunglass Hut, Zephyrus(Perfume store),and seven CTN stores and one travel store,

Takes care of daily operations to ensure operational parameters. Keep a tab on the footfall and trends for the airport. Feedback on the category addition to buyers and slow sellers and Fast sellers. Creating the process control for all store operations. Staff hiring, training, day to day planning and succession planning, Responsible for Team leaders and ASM training to maintain day operations. Responsible for Shrink control. Responsible for positive EBIDTA and low operating expenses. Ensure stock level balance at store to ensure smooth inventory management

between warehouse and store, Plan for weekend and big days and ensure stock full at each store. Ensure marketing support to store and suggestive marketing tie ups to increase the

business. Maintain relation with Airport authority to ensure smooth operations.

2) RELIANCE TRENDS LTD, Cluster Operations Nov, 2007 to Feb2015

Reliance trends Ltd is a speciality store for apparel in Reliance Retail Ltd penetrating the Indian Market with great quality at affordable price with international shopping experience. Having 180 stores in India with all major external brands having Men’s Wear, Ladies Wear, Kids Wear&Cosmatic, and Fragrance & Luggage. Handling store operations of Mumbai, Vadodara and Udaipur as cluster operations.

Taking care of day to day process adherence along with excellent customer service. Responsible for delivering targeted SPSF, operational parameters. Responsible for Shrink control. Responsible for positive EBIDTA and low operating expenses. Responsible for Training the team to fulfil the future expansion plans of the

organisation. Ensure stock level balance at store to ensure smooth inventory management. Ensure Staff motivation, succession planning, attrition maintained at each store. Ensure marketing support to store and suggestive marketing tie ups to increase the

businessAttainments:

Awarded for the effective execution of the promos in off sale without hassles. Set up the all store operation spl. Supply chain, store discipline, H.R&customer

service desk. Attain a growth of 27%&21% for bandra store from 11cr/year to 17cr/year(2010 to

2012) Achieved highest mystery shopping 90% for the stores being deployed Trained maximum number of staff for daily store operations, SAP process given

maximum number of DMs to the territory. Achieved maximum sale in a single day for 40lak and 81lak in three days from 15000

Sq feet store.(Malad store) Finalise the new property for Rajasthan with Five stores.

3).Globus Store Pvt.Ltd Lucknow Tenure: Sep, 2006 to Nov, 2007

Globus store is a Rajan Reheja fasion retail chain having 17 stores in India known for youth latest fashion,having very strong in Western Wear& Mens casual having

all inhouse products &carrying some external brands.

As Deptt.Manager

Job Responsibilities Responsible to Achieve the Targets & Meet the Requirements of the Management. Regularly Maintaining the Target Vs Achievement Reports. Giving Friedmens service training to all staff &work on their weakness to make them

a gold star. Staff Management (Recruitment, Selection, Motivation, Controlling & Monitoring). Product Training & Consumer Behaviours Trend Training to Sales Team. Coordinate Display & Related Visual Merchandising. Inventory Management & Periodical Physical Stock Verification. Special Events Organization & Coordination. Customer data maintaince,their first visit feedback,tieups for loyalty programme. Feedback on Fast/Slow/Non-Moving Merchandise to the Regional Merchandiser. Appropriate Replenishments & Cut-Sizes Management. Attainments : Handled and managed the store having highest SPSF &got second position for the

store performance. Have got Best performer store in Mystery shopping results in terms of VM, customer

service, store maintance, Discilpine for the entire India.

4).Life style Intl.Ltd, (Gurgaon&Rajouri) Tenure: July, 2003 to Sep, 2006

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Life style Internal Is a Landmark group organization having their stores in India as well as outside India. Having departmental store with Apparel, cosmetcic, Luggage&Home furnishing under one roof.

As Supervisior

Job Responsibilities Controlling & Motivating Sales Team for Targeted Performances. Handling stock pullout, discount planning for off sale &big days. Preparing purchase orders for all vendors dealing with Toys&Infants. Follow up with buyers&merchandisers for stock replenishment &fast moving &slow

moving stock Conducting meeting with staff for their motivation &to share the achievements. Conducting day to day training programmes Preparing reports for stock vs. sales and shares &implement the same on floor. Regular Market Analysis to Integrate Sales Optimally.

Professional Qualification

PGDBA from SCDL Pune. Area of Specialization:

Major: Marketing

Educational Qualifications

Name of Examination Passing Year University/Board PercentageMetric 1998 C.B.S.E. 60 %Senior Secondary 2000 C.B.S.E. 58 %B. Sc. (Medical Sc.) 2000-03 M.D.University 53 %

Computer Proficiency

Microsoft excel,powerpoint,word,along with SAP,MMS,

Professional Achievements

Got promoted in six month from CSA to Sr.CSA in Life style. Settled the new store in Rajouri Garden.

Got 1st position in Mystery shopping results in Globus store. Got spotlight award for the execution of 104 promos without hassle during off sale in

Reliance Trends. Got first position of store in the month of feb10 amongst 40store for managing the

sop, all store operations, shrinkage. Got the store selected for OJT hub for west. Got the highest sale and SPSF award for a single day. Scored highest points in Cluster Manager Assessment.

Personal Details

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Father’s Name - Subhash SinghDate of Birth - 05-01-1984Marital Status - MarriedAddress - H/1402, Octacrest,lokhandwala township, Kandiwali (E) east Mumbai

Date: ----------------------

Place: -------------------------- Yogesh Chauhan

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