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John Brennan
Executive Summary
Objective: To further career growth with an organization that will utilize my Management, Supervision & Customer Service skills to benefit mutual growth and success.
Accomplished Group/Territory Manager with over 19 years of experience. Results-focused and successful in building and motivating dynamic team. Successful maintaining a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. Extensive expertise in a diverse range of operations management including strong strategic-planning, people-management skills, and emphasis on the overall customer experience have been attributed to my continued success.
Core Qualifications
Professional Experience
Store Manager / Group ManagerJanuary 1999 – CurrentTBC Corporation / Big O Tire & Automotive
Managing multiple locations as Individual Store and Area Group Manager in the North Carolina and Arizona regions. Responsible for training new employees including continued coaching and reinforcement of sales and customer retention
skills, managing automotive facilities, attaining daily budgets, tire and parts inventories, payroll management, and establishing wholesale and retail accounts for future growth of business.
Service Manager1996 - 1999Firestone Automotive
Managing daily workflow and attaining daily budgets, inventory control, maintaining superior customer satisfaction, reviewing technician inspections and verifying work is completed accurately and in a timely manner.
*Prior work experience furnished upon request
Education St. Anthony’s High School, Huntington, N.Y. St John’s University, Jamaica, NY
9275 W. Alyssa Lane, Peoria, AZ 85383 Cell: 602-402-9759 | [email protected]
P&L Management Inventory Control Staffing and Scheduling Payroll Management Cross-Functional Team Management EPA & OSHA Management Vendor Sourcing and Partnership
Employee Development Event Management and Promotion Superior Sales Skills Skilled Negotiator Excellent Interpersonal Skills/Customer Relations Calm Under Pressure Proficient in Microsoft Applications