RITIKA SINHAAundh, Pune 411007Email: ritssinha23@gmail.comPh no: 9168468443

EDUCATIONAL PROFILE:

Ø PG-DAC from C-DAC ACTS Headquarters, Pune in 2013.Ø B.E (Computer Science & Engineering) from JIET, Jodhpur in 2012 with 64.44%.Ø HSC from St. Patrick’s School, Jodhpur in 2008 with 71.8%.

Ø SSC from St. Patrick’s School, Jodhpur in 2006 with 73.4%.

IT-EXPOSURE (Skill Sets): Operating Systems : Windows

Language : ServiceNow, JavascriptDatabase : OracleWeb Technologies : HTML5 Testing Tools : HP QC 11.00

POST QUALIFICATION EXPERIENCE (3.9 years)

Ø Working in Cognizant technology Solutions as a Technical Lead from 25th July 2016 - Present

Ø Worked in Atos India Pvt Ltd as a Senior Software Engineer from 14th May 2013 – 22nd July 2016

PROJECTS AT ATOS INDIA PVT LTD – Smart Mobility

Ø Program Management o Program Management is end to end automation of program execution using Sen-

cha platform.o It leverages the idea of Task Management to break down program execution into

tasks which have Actors, Approvers and hence end to end tracking.o This application provides the location of site to end user on google maps, where

end users have to perform survey and feed the data into the application.o Application provides offline support so once user will come online application get

sync with the server and report will get generated. This report will be available to manager once survey is over.

Ø Task Management o The application involves End to End tracking of a Project using “Tasks”. o Tasks can be created using Sencha Web App and assigned to the Actors who are

required to act on the same, and report the progress and update the same into sys-

tem.o End user will be assigned task on Sencha Mobile App.

Ø Testing Experience – (Unit testing before deployment)o Writing test cases & executing them using HPQC.o Defects are raised & assigned using HPQC.

o Sound understanding of SDLC (Software Development Life Cycle); functional skills in

analyzing the requirements, testing and Defect Life Cycle

PROJECTS AT ATOS INDIA PVT LTD – Shared Service Center in SNOW

o I have worked on different project for customization, implementation and development on ServiceNow platform. Well-versed with the platform knowledge and process knowl-edge of ITIL.

o Implementing SLAs, Service request, workflows, incident problem change manage-ments, reports, integration with a RTC tool, new enhancements as well as defects of the released product, raised by customers.

o Following SCRUM methodology and ITIL standards.

PROJECTS AT COGNIZANT TECHNOLOGY SOLUTIONS – Novartis Pharmaceuticals in SNOW

o I am working in implementation, deployments and providing support to Novartis Phar-maceuticals with my team as a Technical lead with 4 juniors to guide them.

o Gained knowledge of the module HR with defects of the released modules, raised by them.

o Following ITIL standards.

ACADEMIC PROJECTS:

Title: Online Order System of Machineries (DOT NET, SQL)Objective: Developed a standalone project “Apollo Machineries”. Browsing various product through the portal, getting detailed information about products and if required could also register any user.Title: Courier Management System (ASP.NET, SQL)Objective: In this system there is a feature so that customer can easily send their courier and they don’t have to go to the courier office. Customer can easily request for pickup of the courier by filling the form on the site and their courier will be picked up from their home.

PERSONAL STRENGTHS:Ø Comprehensive problem solving abilities.Ø Adaptability to new environment, with ability to get along with people.

Ø Confidence with Self-motivation, AdaptableØ Hardworking and Determined.

CERTIFICATION AND TRAININGS:Ø Attended Campus Recruitment Training Programme ‘Parivartan’ at Tinwari.Ø Attended Workshop on 3d Animation by i3indya Technologies.Ø Attended Training Programme on ‘Remote Sensing’ by ISRO.Ø Certificate for securing first position in “inter house project making competition”.Ø Attended Workshop on ‘Microsoft Technologies’.Ø Certified for ITIL foundation.Ø Certified Service-now Administrator.

PERSONAL DETAILS:

Father’s Name : Dr. Rajeev Kumar Sinha

DOB : 02-01-1991

PASSPORT NO. : H4024590 (EXPIRY- 28/04/2019)

PANCARD NO. : CVRPS2085K

Gender : Female

Marital Status : Single

Nationality : Indian

Languages Known : English, Hindi

Ritika Sinha