RECEPTIONIST/SECRETARY/ASSISTANT MANAGER

125 Memorial Dr. Mangum, Oklahoma 73554(580-706-0524)

Teresa. shorty69@gmail.comTeresa Perry

PROFESSIONAL PROFILE Receptionist / Secretary/ Assistant Manager with all my experience combined is

12 + years of experience managing management/and Secretary/Receptionist functions for office personnel In both jobs.

Possess strong ability in analyzing information and providing solutions to problems. Also great in data Entry for all computer systems.

Recognized for ability to implement processes that reduce costs, while improving efficiencies. Knowledge in so many areas.

PROFESSIONAL EXPERIENCE Surety Finance Altus, OkAssistant Manager / Secretary April 1998 – 2005”

Loan Officer- Evaluates loan applications and documentation by confirming credit

worthiness. Improves loan applications and documentation by informing applicant of

additional requirements. Rejects loans by explaining deficiencies to applicants. Approves Loans. Approves loans by issuing checks or forwarding applications to loan

committee. Completes loan contracts by explaining provisions to applicant; obtaining

signatures and collecting fees When late on payment. Helps customers by answering questions; responding to requests. Maintains customer confidence by keeping loan information confidential. Accomplishes bank mission by completing related results as needed. Chasing - Debt collecting, chasing P& L accounts – over dues way past due

accounts Good Decision making

Organized complex arrangements Followed up with existing customers and prospective customers, in new accounts

Baptist Church Mangum , OkSecretary/Receptionist Dec 2008 – Dec- 2015

Coordinated schedules, meetings. Assisted visitors, directing to appropriate personnel, and answered incoming an average of 40 daily

calls and emails Developed reports and documentations, transcribed notes from meetings, and took dictation,

ensuring 100% in accurate information. Provided customers with initial introduction of available properties, recording information regarding

peoples needs.

EDUCATION TULSA- NATIONAL AMERICAN UNIVERSITY COLLEGE TULSA, OKAssociates of business GPA 3.0

ADDITIONAL SKILLS ( FOR BOTH JOBS I HAVE DONE )

EXPERTISE/SKILLS

Ability to use and maintain standard office equipment, including printers, scanners, copier, shredder, etc.

Computer Skills: Familiar with all types of programs, Microsoft Office, and database software ect…. & much more.

Communication: Answer visitor and caller inquires in a polite and professional manner

Multitasking: Juggle multiple tasks all at once while prioritizing those with the highest urgency.

Organization: Handle the organization of files, documents, and correspondences, while maintaining confidentiality.

Data Entry Answer inquiries and provide information to the general public, customers, visitors, and other

interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.

Skills

MS Office/Word etc.much more…. Multi-Line Phone System Work well with other’s/ & always a smiling face Accuracy Administrative Support Answering Questions Appointment Scheduling Assisting Others Attention to Detail Clerical Support Client Relations Communication Computer Confirm Appointments

Customer Focus Customer Service Data Entry Delivering Mail Directing Visitors Email Correspondence Event Planning Filing Forwarding Phone Calls Friendly Front Desk Operations Greeting Visitors

Mail Managing Guest Books Meetings Message Taking

Office Duties Office Equipment Office Support Organization Phone Calls Prioritization Providing Information Providing Reading Materials Punctuality Registering Guests Reliability Research Directing Calls Self-motivated