PANKAJ VERMA

ADDRESS

RiyadhSaudi ArabiaMobile: 0556207678Email: pankaj_kmr88@ymail.comVicky_vke@hotmail.com

CAREER OBJECTIVE:-

To succeed in an environment of growth and excellence and earn a job which provide me job satisfaction and self-development and help me achieve personal as well as organizational goals.

ACADEMIC QUALIFICATION:-

Bachelor of Arts from HP University Shimla. 12th (Non-Medical –Physic, Chemistry, Math) from H.P. Board, Dharamshala. 10th from H.P. Board, Dharamshala.

PROFESSIONAL QUALIFICATION:-

One & half year diploma in Computer Hardware & Networking from Jetking Chandigarh.

Professional Experience

Currently working with Maestro event orchestration as a Warehouse Supervisor & Technical Support Person from Feb 2015 to till date.

3 year Experience as a Computer Administrator & As a Online Technical Support & Helpdesk, Online Monitoring work with ieIMPACT Microsoft Pvt Ltd Chandigarh.

1 year 5 month Experience as Technical Support with Virgo Softec. undertaking Government Project - UIDAI (Unique Identification Authority of India) and Taking care of all sort of Technical related activities at different sites.

6 month Experience as Hardware Networking Engineer with Targus Technology, Chandigarh.

TECHNICAL KNOWLEDGE

Installation of all operating system. Dual booting of all operating system. Assembling and disassembling of computer. Installation of various types of cards & its drivers. Knowledge of all the components of the computer system and can troubleshoot

any hardware problems. Networking and connectivity between domain and sub domain. Sharing Printer and Devices. Assisting in the design and implementation of the network (LAN & WAN),

troubleshooting network problems and conflicts. System utility like, Disk fragmentation & Disk Cleanup. Driver & Software Installation. Troubleshooting of XP, window7 , window 8,Window 10.

Key Skills:-

A good working knowledge of all levels of helpdesk support. Outstanding analytical, problem-solving, and troubleshooting ability. Ability to multi-task and prioritize effectively. Installed software, configured and tested customer PC’s, analyzed

functionality of peripheral appendages. Worked closely and effectively with vendors to replace/repair defective

hardware and software. Highly motivated tech-support professional skilled in troubleshooting,

analyzing and resolving complex technical problems. Experience of setting up and maintaining hardware and software systems. Knowledge of all Microsoft office applications and operating systems. Very Good Typing Speed 55-60 WPM. Able to multi-task under pressure.

STRENGTH:-

Quick learner and result oriented. Hard working, energetic and grow. Insatiable to learn and grow. Punctual on my work.

PERSONAL DETAILS:- Date of Birth : 26th January1988Nationality : IndianGender : MaleMarital Status : SingleLanguages : English, Hindi, Arabic Permanent address : Riyadh, Saudi Arabia

Date : PANKAJ VERMA