ANTONY L HARRIS Rear 1025 Jacoby Street Johnstown, PA 15902 antonyharris15902@gmail.comHome (814)410-2510 Cell (814)418-4148

EDUCATIONUniversity of Pittsburgh at Johnstown, Johnstown, PA Bachelor of Arts in Communication (December 2013)Related Area of Public RelationsGPA: 3.977 (Summa Cum Laude)

SUMMARY OF SKILLS Writing: Skilled at writing press releases, business letters, and reports, and feature articles for the American Red Cross, Bo Moore’s Village Street Music, and St. Vincent dePaul. Technical: Skilled at working with Microsoft Office (Word, Excel, Publisher and PowerPoint), Adobe (In Design and Photoshop) and Internet Explorer. Key Strengths: Excellent communication skills, able to work well with others as well as work alone without supervision. Work well under pressure, able to adapt to changing environments.

EXPERIENCE Highmark Inc. Johnstown, PA June 2014-Present Customer Advocate Responsibilities: I service incoming calls from members and providers and resolve issues with claims processing, spending account issues, and provide general customer support. I assist customers with everything from researching new doctors to filing appeals and complaints, as well as educating members on how medical insurance works.

Sears Johnstown, PA March 2014-June 2014Sales AssociateResponsibilities: Customer service. I performed retail sales in the lawn and garden department, including solving customer problems in person and over the phone. American Red Cross Johnstown, PA Jan 2013 – April 2013Volunteer Public Relations Intern Responsibilities: Writing press releases, feature articles, and recruiting materials, as well as social media writing and posting on Twitter, Facebook. I also did computer aided design work designing posters, flyers, direct mailers and t-shirts for blood drives.

McDonalds Johnstown, PA May 2011 – August 2012Crew Trainer Responsibilities: Training new employees in the grill area, as well as helping to run the kitchen of the restaurant in the absence of a manager.

Toma Metals Inc. Johnstown, PA September 1998 - December 2008Machine Operator and Shipping and Receiving Clerk

ANTONY L HARRIS Rear 1025 Jacoby Street Johnstown, PA 15902 antonyharris15902@gmail.comHome (814)410-2510 Cell (814)418-4148

Responsibilities: Running metal shearing machines. Forklift and overhead crane operation. Loading and unloading trucks with a forklift. Inventory of incoming material.

ACTIVITIES/HONORS Treasurer Lambda Pi Eta (Communication National honor Society) Phi Kappa Phi (National Honor Society) 2012 and 2013 recipient Susan McLuckie Memorial Scholarship 2013 University of Pittsburgh University Scholar Society of St Vincent dePaul’s Food for Families warehouse volunteer Girl Scouts of America volunteer