Don Smith 1

27 Tormore Court dsmith19@sc.rr.com cell: (803) 800-1519 Blythewood, SC 29016 ___________________________________________________________________ I am a results-driven professional with an extensive career in business to business sales & management, skilled at developing and executing targeted initiatives that drive customer growth, achieve objectives, and enhance bottom-line profits. Throughout my career, I have been labeled “a difference maker”. Listed below are skills and capabilities that I am extremely proficient in and can transfer to any industry, allowing me to be an instant contributor.

- Recruiting/Hiring/Training/ Motivating/Managing a Team/ Counseling & Coaching- New Business Development/ Account Development & Retention / Major Account Management - Consultative Selling Strategies/Internet Sales & Training/ Conflict & Dispute Resolution

---------------------------------------PROFESSIONAL EXPERIENCE ---------------------------------------- Sentry Insurance – Standard Business Products Division April 2016 - Account Manager

Licensed Producer (Life, Health, Property & Casualty) in the state of South Carolina Create & maintain relationships with commercial business managers and executives relative to risk management

needs involving business property & liability coverage, workman's compensation, life insurance and corporate retirement programs.

Manage statewide customer base in South Carolina, and execute CRM database and prospecting responsibilities.

The Assurance Group Inc. January 2016 – April 2016 Independent Agent

Licensed by State Of South Carolina Department Of Insurance (November 2015) for Life & Health. Marketed Ordinary, Whole Life, Term and Senior plans along with Medicare Supplement Programs,

Group and Individual Health Plans, Long Term Care Plans, and Annuities..

YP Holdings LLC., (formerly AT&T Advertising Solutions) Columbia, SC Marketing Consultant March 2012 – January 2016

Responsible for meeting and exceeding company set sales objectives and quotas. Coordinated and serviced current customer's commitments in print media, direct mail, digital marketing media

and mobile targeted media product campaigns. Responsible for meeting company set objectives toward building and establishing new customers

MedSource Services, LLC Columbia,SC Physician's Practice Management Consultant / Owner June 2010 – January 2012

Contacted, solicited, sold and serviced private physician practices relative to their administrative needs Certified in the State of South Carolina and by HIPPA, to facilitate private practice patient health insurance claims in

order to increase financial efficiency within the practice. Sold, implemented and serviced collection services, as well as Electronic Medical Records Systems (EMR/EHR).

White Directory Publishers, Inc., Division of Hearst Corporation - Buffalo, NY (Held the following 5 positions 1992 –2010)

Division Manager - Central South Carolina Aug. 2007 – March 2010 Responsible for the overall operation of 3 branch locations in Central South Carolina (Columbia, Augusta, Florence)

Managed all operating functions including branch managers and their sales teams, profit & loss, HR and training duties, public relations, customer service, and most importantly the achievement of sales objectives.

Handled and assisted on the top valued revenue customers in all 3 locations

Don Smith 2

27 Tormore Court dsmith19@sc.rr.com cell: (803) 800-1519 Blythewood, SC 29016 ------------------------------------------------------------------------------------------------------------------------------- Regional Manager – South Carolina Aug. 2001 – Aug. 2007

Responsible for the overall operation of 5 branch locations in South Carolina Managed all operating functions including branch managers and their sales teams, profit & loss, HR and training

duties, public relations, customer service, and most importantly the achievement of sales objectives. Served as a member of the Executive Staff of the company which required input and involvement in the overall maintenance and refining of company protocol, streamlining, and new project development. Participated in advisement meetings with the company CEO, CFO, VP of Sales, and Regional Managers.

. Branch Manager – Columbia, SC Aug. 1998 – Aug. 2001

Responsible for managing all operating facets of the Columbia,SC branch location including the training, productivity, and advancement of the sales managers and sales teams, as well as managing the clerical team, customer service, public relations.

Directed the branch toward the achievement of company set sales objectives. Coordinated the duties of building 3 “start-up” branches, which required establishing an office, building a sales

team, and initiating business growth from zero. Branch Manager – Erie, PA June 1995 – July 1998

Responsible for managing all operating facets of the Erie, PA branch location including the training, productivity, and advancement of the sales managers and sales teams, as well as managing the clerical team, customer service, public relations.

Directed the branch toward the achievement of company set sales objectives. Exceeded the company objective for net sales growth for every assigned project in 1995, 1996 & 1997. 1997, maintained a 0% turnover rate in the Erie sales team.

Account Executive / Sales Supervisor – Erie, PA Aug. 1992 – May 1995

Responsible for the contracting, coordination, and servicing of yellow pages advertising programs for current and new advertisers in 3 markets operated from the Erie, Pennsylvania branch office.

1994 – Promoted to Sales Supervisor – a position requiring the continuation of Account Executive duties with added responsibility of supervising a team of account executives relative to their administrative responsibilities.

Accomplished accumulative 34% net increase – 1992 (on a 15% objective) Accomplished accumulative 27% net increase – 1993 (on a 15% objective) Accomplished accumulative 17% net increase – 1994 (on a 12% objective)

Notable Accomplishments: President's Club Award recipient – 2013 as an Account Executive (based upon 20% increase or higher). President's Club Award recipient – 2009 as a Division Manager (based upon overall Division sales net). President's Club Award recipient – 2005 & 2007 as a Regional Manager (based upon overall Regional sales net) Regional Manager Of The Year – 2002, 2003 & 2004 (top net growth per Region in company). Salesman Of The Year recipient – 1993 (based upon overall sales in the Erie,PA branch). ---------------------------------------------------------- EDUCATION ------------------------------------------------------------------ Elmhurst College, Elmhurst, Illinois Bachelor Of Arts Major – English / Journalism Minor – Business Administration --------------------------------------------------------------------------------------

PROFESSIONAL SKILL BUILDING State Of South Carolina Insurance Producer's License – Life & Health (2015) State Of South Carolina Insurance Producer's License – Property & Casualty (2016) Google Certified Sales Agent (2009-2017)