Curriculum VitaeDeepak Kumar YadavA-68, Street No-12Sindhu Farms BadarpurDelhi-110040

Mobile: 9212759173E-Mail:deepak.kumar2006@yahoo.co.in

Professional Summary

A result-oriented Sales & Marketing professional with over 13 years of experience in Sales & Marketing, Business Development, Team Management.(Telecom sector. Proven expertise in identifying strategic partners, implementing guidelines and metrics for establishing successful and enduring alliances. A keen planner, strategist and implementer with demonstrated abilities in accomplishing business growth on a consistent basis. A proactive leader and planner with expertise in strategic planning, market plan execution, account management and pre-sales efforts with skills in staffing and targeted marketing. Proven competence in tapping prospects, analyzing their needs and negotiating commercially for the orders. An excellent performer with excellent consultative sales style, negotiation skills, exceptional solving abilities and keen client assessment aptitude. An effective communicator with demonstrated leadership & excellent interpersonal/relationship management skills.

Sify Technologies Ltd ….. Sep2014 – Till Dated

Position: Enterprise Channel Account Manager.Achievement: Best Channel Manager for 2014-15 150% Achievement of Target 2015-16

Certification

AWS Business ProfessionalAws Technical Professional

Main Priorities: 

Identify and appoint appropriate System Integrators as channel partners to enhance business growth. Establish partner performance goals and metrics to drive execution. Enable partner employees to sell solutions by organizing training. Evaluate partner performance on agreed metrics and provide feedback for performance

improvement. Collaborate with partner to develop and deliver targeted product promotions as well as customer

events to grow business. Regularly visit the channels to maintain a strong Mintel influence. Analyses and leverage industry, competitor and market data to set Channel Strategy. Manage sales and marketing activities for partners to generate leads and revenue. Develop positive working relationship with partners to build business. Work with partners to develop sale proposals, quotations, pricings, product demonstrations etc. Deliver customer presentations and attend sales meetings and partner conferences. Keep close watch on developments in marketplace and competitor activities. Communicate up-to-date information about new products and enhancements to partners. Address partner related issues, sales conflicts and pricing issues in a timely manner.

Products Handling

Telecom Services Data Data Centre Services Cloud & Managed  Applications

Integration ServicesTechnology Integration Services

Domestic Data - India Hosting Enterprise Public Cloud eLearning Solutions Network Integration

International Data Co-Location Enterprise Private Cloud Portal Solutions Data Centre Build

Network Managed Services

 

Cloud Based Disaster Recovery Sales & Distribution Data Centre and Virtualization

Voice Managed IT Services Talent Management Enterprise Security

International Voice   SAP Unified Communication

Experience Summary

Reliance communications Ltd, Jan 2013 July 2014.

Position: Channel Account Manager Corporate Wireless Group (CWG).

Achieve Corporate and Government Department customer acquisition of RIM business & Data products in the defined vertical or named accounts.

Achieving Revenue and Collection targets from the set of corporate accounts as per AOP. Responsible for revenue generation from the set of corporate by cross selling and up selling thro

VAS, Data. Build a customer loyalty thro coordination with back end support functions viz., customer service,

billing and other functions. Selling Telecom products, HSD-3G, Mobile handsets, Telecom solutions. Manage and lead a diverse team of channel to keep them motivated to achieve business results. Understanding customer need and develop support plan. Maintaining and increasing business from

existing customers. Developing and maintaining positive customer relations through regular interactions for

understanding market trends & drive business.. Data analysis to identify business potential with a customer and prepare plan to reach there. Plan actions to capture the identified opportunities for maximizing sales (new customers / new

products to existing customers). Manage receivable to make sure no past dues. Keep track of Competitor's activities in the territory. Maintain business profitability targets by selling the right products to the right customers at the right

price. Support the team by getting their concerns resolved to help drive business. Regular review of team members and provide feedback and support to help them succeed. Prompt Support to channel for resolution of their pending issues. Data analysis to identify area of concern and action plan for channel team. Regular review of Channel performance & plan counter measures in weak areas.

Key Outputs:

Report sales data, competition information and market data as per requirements. To achieve weekly/monthly/quarterly order booking sales targets for the set of accounts. Drive Maximizing Revenue per customer and Collection targets from the set of Key Accounts. Defend the revenue with the existing accounts and ensure higher share of wallet.

Sify Technologies Ltd ….. Dec 2009 – Dec 2012

Position: Account Manager.

Key Performance Indicators: 

Acquire the targeted no. of corporate customers in the target period. Increased Business volumes (Existing and New)  Increased customer base  Maximizing Revenues & Gross Margins  People Management  Consistency in the order booking throughout the quarter and through all product and service lines. MIS and Reports for Business Decision.

Main Priorities: 

Cover all the accounts assigned builds relationship with decision makers to open new opportunities. Adhere to defined sales processes and maintain/grow the funnel as per organizational growth plans. Ensure timely collections from the set of assigned accounts and maintain a healthy business. Champion the customer's cause internally with various teams to ensure quality solution, timely

delivery, top-class support. Escalate customer issues, process anomalies and pain points in a timely manner to seniors. Report sales data, competition information and market data as per requirements. To achieve weekly/monthly/quarterly order booking sales targets for the set of accounts. Drive Maximizing Revenue per customer and Collection targets from the set of Key Accounts. Defend the revenue with the existing accounts and ensure higher share of wallets data, competition

information and market data as per requirements.

Reliance communications Ltd.

Wire line Broadband Business New Delhi (Dec 2006 – Dec 2009) Position: Senior Executive (Channel)

Key Results Areas:

Responsible for the achievement of the customer acquisition & revenue targets for the assigned territory

Supervise a team of Sales Executives and allocate sales targets to them Ensure the timely collection of the payments and adherence to the payment collection / Outstanding

systems and procedures as per company policies Assist the Area sales Manager in developing competitive sales strategy for the assigned territory

considering all significant external (competition info, customer needs etc.) & internal factors (business strategy, sales targets etc.) & implement the same through sales associates.

Build the customer loyalty by ensuring the QoS through coordination with the back end support functions viz. Post-Sales Technical support, customer support, billing and other functions

Build the client relationship by sponsoring and organizing event & seminars in coordination with Area sales Manager/City Sales Manager & promotion team.

Keep a track of the client’s business initiatives and future plans and analyze its impact on the business in coordination with Sales Associate.

Identify the opportunities for the new products, services & applications & enhancing the existing infrastructure for additional revenues. Collect the market intelligence data including environmental, customer & competitor information & initiatives and analyze the same with the help of Area sales Manager to pre-empt its impact on the business.

Implement the co-sponsorships and joint promotions programs with customers in coordination with the Area Sales Manager.

Tata Teleservices Services Ltd,(Customer Connect India Pvt Ltd) New Delhi (Dec. 2002 –Dec 2006)

Position: Territory Sales In charge.

Key Results Areas:

Achieving sales targets allocated and ensuring profit margins as per the guidelines To ensure sales targets met from the Located Territory. To handle a team comprising of 10 Sales Professionals. Guiding and Motivating Subordinates to close business deals. Training of team Members on Product and sales concept. Responsible for Team Sales Target. On field Training of team Members by Visiting at least 3 Clint’s a day with them. Conducting daily sales review meeting with all team Members. Hiring of new team members.

Major Achievements

Closed Oder of 10,000 Connections from Easy Bill. Closed Oder of 800 connections from Rai School Management. Closed Oder from 1000 connection from Woodland.

ACADEMIC QUALIFICATION

Bachelor of Arts from Jamia Millia Islamia 1994-1997.

Master's Degree in "Applied Psychology" with specialization in "Organizational Psychology" from Jamia Millia Islamia, New Delhi 1997-1999.

Masters in Business Administration from L.N Mishra Collage of Business Management. (An Autonomous (constituent) collage under B R AMBEDKAR UNIVERCITY (Approved by AICTE.New Delhi) 1999-2001.

COMPUTER KNOWLEDGE

MS-Office Fundamental of Computer Windows Internet Surfing

PERSONAL DETAILS

Father's Name: Shri Suraj SinghLanguages Known: English, Hindi & PunjabiPass Port No: A - 5889104

DECLARATION

I have the confidence in my abilities and believe that I can contribute significantly towards the achievement of the organizational goal.

Place: New Delhi.Date: (DEEPAK KUMAR YADAV)