Restocking the Hospitality SectorAdam Parker – Hospitality NZ Regional Manager

Agenda

Current trends & ongoing outlook

Safe business operation

How is Hospitality innovating?

How is Hospitality innovating?

Basic employment practices

What are we seeing right now?

Restructures

Potential redundancies

Confusion and issues around the wage subsidy

Landlord / rent negotiations

Trends and outlook in Hospitality

Adaption to online training / webinars

DB Breweries and Lion “cheers to your local”Social media campaign to support local small business

AA deal for domestic tourism (20% off members)

Hospitality is an industry which will survive

Innovation in the Hospitality Industry

Delivery and collection services on the rise

Apps like “Regulr” may become the norm

• Cafes and delivering coffee• Bars and online education• Accommodation and contactless check-in• Cinemas and home viewing / rentals• Support a mate concept (50 50 split business and friend)

Operating Safely

Regardless of Level 1, we may actually move back up the alert levelsIf a regional outbreak was to occur

Disposable menu’s, cups, glasses

Worksafe safety plan is essential

Safe operations now and for the future

Will you have the right people with the right skills to operate safely? This could be affected by having some workers unavailable to work or needing to use different team rostering arrangements.

Will you need to clean or ensure appropriate hygiene arrangements before occupying work spaces?

Will there be maintenance required for machinery and tools that haven’t been used for weeks? For example, vehicles’ warrants of fitness may have expired, or equipment may require a new compliance certificate or servicing.

When did you last have your ventilation system or air-conditioning checked? Are you confident that it is working efficiently? Now is a good time to schedule cleaning and maintenance.

What do we anticipate for the future?

Recruitment – huge quantities of applicants

A new way of interviewing?

Social distancing new norm? Shaking hands no longer

Qualifications and experience will be essential

Employing staff

• Name of employer and employee• Indication of place of work• An explanation of how to resolve an employer and employee

relationship problem• Public Holiday entitlements• JOB DESCRIPTION• Salary or hourly rate• Agreed hours (minimum guaranteed)• Nature of employment relationship (permanent, fixed term,

casual?• Compliant rest & meal break provision• The above is actually all you need to have a legally binding

employment agreement

Horowhenua New Zealand Trust - Navigating Employment Law

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