response sheets, istd diploma of training and development

8/19/2019 Response Sheets, ISTD Diploma of Training and Development

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PAPER: V

TRAINING METHODOLOGY –II

RESPONSE SHEET NO. 1.

Question 1.

Question 1. What is a training need and how does it get recognized?

Trainin nee! is t"ere #"en t"ere is a re$uire%ent o& %aintainin or in'reasin e&&i'ien'()

*ro!u'ti+it( an! sa&et( o& a s(ste% or an in!i+i!ua,. Trainin nee!s are a,, t"ose nee!s t"at

'an -e &u,&i,,e! -( i%*artin trainin to t"e *arti'i*ants o& a *rora% an! t"at trainin

t"ere-( #i,, i%*ro+e t"e *ro!u'ti+it( o& t"e *arti'i*ants.

As *er An!erson .E #"o #rites t"at t"e nee!s assess%ent is t"e startin *oint in t"e trainin

*ro'ess. It is t"e *"ase in #"i'" an orani/ation0s nee!s are i!enti&ie!) &or%in t"e

&oun!ation o& an e&&e'ti+e trainin e&&ort. T"e nee!s assess%ent te,,s #"ere an! #"at in! o&

trainin *rora%s are nee!e!) #"o nee!s to -e in',u!e!) 'on!itions un!er #"i'" trainin #i,,

o''ur) an! 'riteria to ui!e *rora% e+a,uation.

A trainin nee! o''urs #"ene+er an i!enti&ia-,e '"ane tae *,a'e in t"e en+iron%ent o&

*ro'e!ures) *ro'esses an! %et"o!s o& #or in an orani/ation are '"ane!. Manae%ent o&

'"ane #ou,! re$uire orientin an! trainin t"e *eo*,e to t"e ne# !e%an!s) te'"ni$ues) si,,s

an! a!2ust%ent to situations t"at #i,, -e re$uire!. T"ese 'an -e e3a%ine! un!er &our "ea!s.

1. Technological Changes: Trainin nee! is -oun! to o''ur #"ene+er t"ere a ne#

te'"no,o( is in'or*orate!.

4. Environmental Changes: 5e it t"e %anu&a'turin in!ustr( or ser+i'e in!ustr() t"e

enter*rise "as to '"ane t"e -e"a+ior a''or!in to t"e '"anin en+iron%ent .

6. Legislative Changes: T"ese '"anes 'an -e in t"e area o& *o,i'() *,annin) $ua,it()

*ri'in *o,i'() #ae *o,i'() e%*,o(%ent *o,i'( or sa&et( *o,i'(.

7. Manpower Composition Changes: T"is nee! %a( arise !ue to '"ane !ue to sta&&

'o%*osition.

T"e trainin nee! is a,so re'oni/e! t"rou" t"e &o,,o#in:

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1. Analsis o! "rimar #ource – Re+ie# o& sa,es &iure) turno+er status) !is'i*,inar(

'ases 'an ,ea! to !ianosti' ana,(sis o& #"at is oin #ron.

4. $nterviews – Stru'ture! as #e,, as unstru'ture! inter+ie#s.

6. #tructured Questionnaires – T"is %et"o! is use! &or e,i'itin in&or%ation.

7. %irect &'servation – A #e,, traine! orani/ation !e+e,o*%ent s*e'ia,ist 'an 'o%e to

so%e tentati+e 'on',usion #it" !ire't o-ser+ation.

Case #tud( training needs )TE#C&*

Tes'o is t"e ,arest 5ritis" retai,er an! is a,so t"e #or,!8s t"ir! ,arest ro'er( retai,er #it"

out,ets a'ross Euro*e) 9SA an! Asia. Man( &a'tors a&&e't #or&or'e *,annin o& Tes'o:

1. T"e o*enin o& ne# stores in ne# ,o'ations %eans t"at Tes'o %ust a!a*t to !i&&erent

!e%an!s %a!e -( 'onsu%ers.

4. Instore an! nonstore -ase! *osts %a( re$uire !i&&erent te'"ni'a, si,,s an!

'o%*eten'ies.

6. E%*,o(ees #it" a #i!e si,,s rane #"o 'an #or &,e3i-,( are %ore *ro!u'ti+e &or t"e -usiness.

7. Tes'o e%*,o(s *eo*,e &ro% a #i!e rane o& -a'roun!s an! a,, "a+e e$ua,

o**ortunit( to ro# an! !e+e,o*.

;. T"e Tes'o Lea!ers"i*


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PAPER: V



Question 4.

Question +. %iscuss the various methods o! training needs identi!ication. ,e!erence to

suita'le case stud ma 'e made.

T"ou" t"e trainin nee! i!enti&i'ation e3er'ise is 'arrie! out in+aria-,( in a,, t"e

orani/ations) t"e s(ste% to i!enti&( t"e nee!s +ar( &ro% orani/ation to orani/ation. So%e

o& t"e stan!ar! s(ste%s t"rou" #"i'" t"e trainin nee! i!enti&i'ation is !one is as un!er :

1. Per&or%an'e A**raisa,

4. One to One inter+ie#s

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A !etai,e! $uestionnaire 'onsistin o& 47 *aes #as re$ueste! to -e &i,,e! u* -( a-out 66

e3e'uti+es at +arious ,e+e,s on a ran!o% -asis an! t"e res*onses at"ere! in!i'ate! +arious

trainin an! non trainin so,utions to t"e *res'ri-e! oranisationa, *ro-,e%s. 5ase! on t"e

sur+e() so%e o& t"e *er'ei+e! #eanesses #ere &oun! as ,o# e%*,o(ee turno+er) *oor

'o%%uni'ation at !i&&erent ,e+e,s) ti"t 'ontro, s(ste%) ,ess 2o- satis&a'tion et'.

A sur+e( 'on!u'te! in t"e oranisation re&,e'te! t"e trainin re$uire%ents &or t"e

oranisation an! -ase! on it) &o,,o#in trainin *rora%%es #ere i!enti&ie! an! oranise!.

T"ese in',u!e! %ateria, %anae%ent) store o*erationa, in+entor( 'ontro,) #ors"o* on

*er&or%an'e a**raisa,) a'"ie+e%ent) %oti+ation) enera, e3e'uti+e !e+e,o*%ent *rora%%es

an! 'o%%uni'ation.

@on',usion

T"e 'riti'a, ste* in t"e *ro'ess o& Trainin an! De+e,o*%ent is e+a,uatin t"e E&&e'ti+eness

o& t"e Trainin. T"e o-2e'ti+e o& t"e Trainin an! De+e,o*%ent #i,, et a''o%*,is"e! on,(

#"en t"ere is a e&&e'ti+e e+a,uation o& t"e trainin is in *,a'e. In t"e 'onte3t ,o-a,i/ation an!

t"e *re+a,en'e o& 'ut t"roat 'o%*etition) t"e Return On In+est%ent ROIF on Trainin s"a,,

-e'o%e or!er o& t"e !a( an! it is *ossi-,e on,( i& t"e Trainin Nee! I!enti&i'ation e3er'ise is

'arrie! out #it" a *re!eter%ine! oa,s an! s*e'i&i' !e,i+era-,es.

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PAPER: V



Question 1

Question 1. %iscuss the need !or evaluation o! training. -ow can evaluation help the

design o! training programmes?

E+a,uation is an intera, ste* in t"e e&&e'ti+e i%*,e%entation an! 'ontinuous u* ra!ation o&

trainin *rora%s. E+a,uation o& trainin is one o& t"e %ain 'o%*onents o& a trainin

*rora%%e. It #i,, not on,( *ro+i!e t"e trainer #it" use&u, in&or%ation in or!er to &urt"er

i%*ro+e t"e trainin 'ourse) -ut a,so 'reates an i%*ression o& 'o%*,eteness. As 'o%*anies

%ae ,are in+est%ents in trainin an! e!u'ation an! +ie# trainin as a strate( to -e

su''ess&u,) t"e( e3*e't t"e out'o%es or -ene&its re,ate! to trainin to -e %easura-,e.Training

evaluation *ro+i!es t"e !ata nee!e! to !e%onstrate t"at trainin !oes *ro+i!e -ene&its to t"e

'o%*an(.

T"us) e+a,uation is re$uire! &or t"e &o,,o#in :

• To i!enti&( t"e *rora%0s strent"s an! #eanesses

• To assess #"et"er 'ontent) orani/ation) an! a!%inistration o& t"e *rora%

'ontri-ute to ,earnin an! t"e use o& trainin 'ontent on t"e 2o-

• To i!enti&( #"i'" trainees -ene&ite! %ost or ,east &ro% t"e *rora%

• To at"er !ata to assist in %aretin trainin *rora%s

• To !eter%ine t"e &inan'ia, -ene&its an! 'osts o& t"e *rora%s

• To 'o%*are t"e 'osts an! -ene&its o& trainin +ersus nontrainin in+est%ents

• To 'o%*are t"e 'osts an! -ene&its o& !i&&erent trainin *rora%s to '"oose t"e -est

*rora%

Le+e, 1: Rea'tion

E+a,uation rea'tion to trainin usua,,( taes t"e &or% o& en!o&'ourse e+a,uations. "i,e

t"e( 'an -e use! to i%*ro+e t"e trainin) t"e( s"ou,! NOT -e inter*rete! to s"o# "o#

e&&e'ti+e t"e trainin #as. En!o&'ourse e+a,uations or s%i,e s"eetsF i!enti&( #"et"er

so%eone ,ie! t"e trainin or #"et"er t"e( t"ou"t t"e trainin #as e&&e'ti+e.

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Le+e, 4: Learnin

ust -e'ause #e no# t"at *arti'i*ants ,ie our trainin) !oesn8t %eant"at t"e(8+e ,earne! an(t"in. e nee! to !eter%ine #"et"er t"e(

,earne! so%et"in.

Le+e, 6: Trans&er

ust -e'ause #e no# *arti'i*ants ,ie! our trainin ,e+e, 1F an! t"e( ,earne! so%et"in

,e+e, 4F) !oesn8t %ean t"at t"e( 'an a**,( it -a' on t"e 2o- ,e+e, 6F

Le+e, 7: 5usiness I%*a't

ust -e'ause #e no# t"at 1F *arti'i*ants ,ie! our trainin) 4F ,earne! so%et"in in our

trainin) an! 6F a**,ie! #"at t"e( ,earne! on t"e 2o-) #e sti,, !on8t no# i& t"e -usiness is

-etter o&&.

Evaluation /se in Training %esign

5ase! on t"e e+a,uation t"e a*s in t"e trainin !esin are !eter%ine! an! a!!resse!. T"ese

a*s 'ou,! -e in t"e areas o& 'ontent) !e,i+er() #ron '"oi'e o& trainer or ti%in .

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T"is is a 'ontinuous *ro'ess. Trainers use t"e e+a,uation to -ri!e t"e trainin a*s so as to

%ae t"e trainin %ore e&&e'ti+e.

PAPER: V



Question 4

Question +. %iscuss the role o! an outside consultant in training.

T"e 'onsu,tant8s *ri%ar( ro,e is to assist (our orani/ation #it" 'ertain areas o& (our

in',usi+eness #or. "i,e t"e 'onsu,tant %a( a't as an e!u'ator) a 'ata,(st &or !ee*er

'"ane) a resour'e) or a &a'i,itator) t"e ,ea!ers"i* o& t"e *ro'ess re%ains #it"in (our

orani/ation

A 'onsu,tant8s 2o- is to "e,* in t"e !e+e,o*%ent o& t"e tea'"in *rora% o& a *arti'u,ar

orani/ation. As a nu%-er o& -usiness a**,i'ations re$uire %u,ti&a'ete! IT) t"is nu%-er is

e3*e'te! to in'rease. T"e trainin is i%*arte! to tune t"e si,,s or to tea'" t"e ne# si,,s in an

a,terin en+iron%ent or #it" t"e -einnin o& t"e ,atest IT s(ste%.

T"e trainin 'onsu,tant8s #or is to *ro+i!e t"e ne'essar( a!+i'e to t"e tra!e trainin -ran'"

on "o# to stru'ture an! orani/e t"is ui!an'e to tae t"e &u,, a!+antae o& its e&&i'ien'(. I& a

trainin *,an is in *,a'e) t"e trainin 'onsu,tant #i,, -e a-,e to e+a,uate t"at "o# it is

&un'tionin an! i& it !oes not e3ists) t"e( no# "o# to *,an #"at is re$uire!. T"is 2o-

in+o,+es %easure%ent o& out'o%es) t"e 'a*a'it( to assess t"e e&&i'ien'( o& trainin ise3tre%e,( i%*ortant to assure t"e &inest uti,i/ation o& ti%e an! t"e %one( s*ent on t"e

trainin *rora%.

In +arious 'ases) tea'"in %i"t not -e t"e &inest ans#er to a %eti'u,ous *ro-,e%. A "i"

$ua,it( trainin 'onsu,tant is a-,e to !ete't #"at in! o& trainin is nee!,ess an! is a,so a-,e

to !ete't t"at in #"i'" res*e't t"e orani/ation is ,a'in -e"in!. T"e 'o%*,ete assess%ent o&

a trainin aen!a 'o+ers ea'" an! e+er(t"in &ro% t"e ,esson %ateria,s to t"e a*titu!e ,e+e,

o& t"e instru'tors.

In ti%es o& ra*i! '"ane) -ot" s%a,, an! ,are -usinesses to!a( are in'reasin,( +ie#in

trainin as an in+est%ent) not a 'ost. I& (our -usiness uses outsi!e trainin 'onsu,tants) (ou#i,, #ant to %a3i%i/e (our return on t"is trainin in+est%ent.

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Qua,i&ie! trainin 'onsu,tants an! se%inar ,ea!ers #i,, "a+e t"ese '"ara'teristi's:

1. Trainin 'onsu,tants #i,, "e,* (ou !eter%ine (our s*e'i&i' trainin nee!s.

4. A trainin 'onsu,tant s"ou,! -e a-,e to ana,(/e (our s*e'i&i' trainin nee!s to i!enti&(

t"e t(*esF o& trainin *rora%s ne'essar( to *ro!u'e t"e resu,ts (ou re$uire.

6. Trainin 'onsu,tants #i,, tai,or trainin *rora%s to a!!ress (our s*e'i&i' trainin

nee!s.

"i,e t"ere are a nu%-er o& o&&t"es"e,& *a'ae! trainin *rora%s a+ai,a-,e)

t"e( %a( not %eet (our s*e'i&i' -usiness nee!s. Trainin *rora%s nee! to -e

a!a*te! &or reater e&&e'ti+eness. T"e return on (our trainin in+est%ent #i,, -e

in'rease! i& t"e trainin 'onsu,tant tai,ors a *rora% to %eet (our s*e'i&i' trainin

nee!s.

7. Trainin 'onsu,tants #i,, 'ontinuous,( i%*ro+e t"eir o#n trainin !e,i+er( si,,s. It is

+er( i%*ortant &or trainers to -e no#,e!ea-,e in t"eir areas o& e3*ertise. Trainersare a#are t"at no#,e!e a,one #i,, not *ro!u'e resu,ts. E&&e'ti+e !e,i+er( o&

in&or%ation an! si,,s to a!u,t ,earners is essentia,.

;. Trainin 'onsu,tants #i,, e+a,uate trainin *rora%s to s"o# t"eir e&&e'ti+eness.

Trainin 'onsu,tants s"ou,! -e a-,e to *ro+i!e (ou #it" e3a%*,e e+a,uation resu,ts o&

trainin *rora%s t"at interest (ou.

=. @u,tura, @o%*eten'(CDi+ersit( Trainin: T"e 'onsu,tant 'on!u'ts

!i+ersit(Cin',usi+eness trainins to 'reate a %ore in',usi+e 'u,ture an! "e,*

stae"o,!ers -e'o%e %ore a#are o& "o# t"e orani/ation %a( -e 'reatin anun#e,'o%e at%os*"ere &or !i+erse 'o%%unities.

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PAPER: VI

EVAL9ATION O< TRAINING


Question 1

Question 1. %e!ine Evaluation and e0plain in our own words

E+a,uation is an intera, ste* in t"e e&&e'ti+e i%*,e%entation an! 'ontinuous u* ra!ation o&

trainin *rora%%e E+a,uation o& trainin is one o& t"e %ain 'o%*onents o& a trainin

*rora%%e. It #i,, not on,( *ro+i!e t"e trainer #it" use&u, in&or%ation in or!er to &urt"eri%*ro+e t"e trainin 'ourse) -ut a,so 'reates an i%*ression o& 'o%*,eteness.

9sua,,( t"e trainer 'an !eter%ine "o# #e,, t"e trainin *ro'ess oes -( o-ser+in t"e rou*

!(na%i') t"e a'ti+it( o& t"e au!ien'e) -( ana,(/in s*ontaneous 'o%%ents) et'. Ne+ert"e,ess)

e+a,uation as a 'o%*onent o& a *rora%%e i+es t"e trainer t"e o**ortunit( to +a,i!ate "is or

"er o-ser+ations) as #e,, as to t"e *arti'i*ants an o**ortunit( to e3*ress t"eir o*inions an!

&ee, satis&a'tion &ro% t"e &a't t"at t"e( "a+e -een "ear!. E+a,uation s"ou,! -e 'arrie! out

t"rou"out t"e #"o,e ti%e o& a trainin a'ti+it() a&ter ea'" #orin !a() an! so%eti%es a&ter

a series o& sessions a,so. T"is t(*e o& e+a,uation is 'a,,e! &ee!-a'.

T"e e+a,uation o& t"e #"o,e trainin i+es t"e *arti'i*ants an o**ortunit( to ana,(/e *re+ious e3*erien'e an! !is'uss &uture '"anes) %ae a !e'ision a-out t"e nee! to 'ontinue

trainin a&ter so%e ti%e) an! it e%otiona,,( an! ,oi'a,,( 'on',u!es t"e trainin:

• To i!enti&( t"e *rora%0s strent"s an! #eanesses

• To assess #"et"er 'ontent) orani/ation) an! a!%inistration o& t"e *rora%

'ontri-ute to ,earnin an! t"e use o& trainin 'ontent on t"e 2o-

• To i!enti&( #"i'" trainees -ene&ite! %ost or ,east &ro% t"e *rora%

• To at"er !ata to assist in %aretin trainin *rora%s

•

To !eter%ine t"e &inan'ia, -ene&its an! 'osts o& t"e *rora%s• To 'o%*are t"e 'osts an! -ene&its o& trainin +ersus nontrainin in+est%ents


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• To 'o%*are t"e 'osts an! -ene&its o& !i&&erent trainin *rora%s to '"oose t"e -est

*rora%

T"e &i+e %ain *ur*oses o& trainin e+a,uation are:

eed'ac2( It "e,*s in i+in &ee!-a' to t"e 'an!i!ates -( !e&inin t"e o-2e'ti+es an!

,inin it to ,earnin out'o%es.

,esearch( It "e,*s in as'ertainin t"e re,ations"i* -et#een a'$uire! no#,e!e) trans&er o&

no#,e!e at t"e #or *,a'e) an! trainin.

Control( It "e,*s in 'ontro,,in t"e training program -e'ause i& t"e trainin is not e&&e'ti+e)

t"en it 'an -e !ea,t #it" a''or!in,(.

"ower games( At ti%es) t"e to* %anae%ent "i"er aut"oritati+e e%*,o(eeF uses t"e

e+a,uati+e !ata to %ani*u,ate it &or t"eir o#n -ene&its.

$ntervention( It "e,*s in !eter%inin t"at #"et"er t"e a'tua, out'o%es are a,ine! #it" t"ee3*e'te! out'o%es.

E+a,uation is a 'ontinuous *ro'ess an! in',u!es t"e &o,,o#in :

1. Pre Trainin E+a,uation

T"is "e,*s t"e %anae%ent in i!enti&(in trinin nee!s an! a,so "e,*s t"e trainers

-e'o%e a'$uainte! #it" t"e !i+erse trainin nee!s o& t"e *arti'i*ants o& a *arti'u,ar

trainin *rora%%e

4. @onte3t an! in*ut e+a,uation

T"is #ou,! "e,* assess #"et"er t"e trainin *rora%%es in*uts are in 'on&or%it(

#it" t"e o-2e'ti+es o& t"e *rora%%e an! "a+e t"e !esire! e&&e't on t"e *arti'i*ants .

6. Post trainin e+a,uationT"ese in',u!e t"e &o,,o#in

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Rea'tion E+a,uation

Learnin E+a,uation

On t"e 2o- E+a,uation

E+a,uation a&ter si3 %ont"sC one (ear

PAPER: VI



Question 4

Question +. Enumerate the principles o! Evaluation

E+a,uatin trainin inter+entions #it" rear! to ,earnin) trans&er) an! orani/ationa, i%*a't

in+o,+es a nu%-er o& 'o%*,e3it( &a'tors. T"ese 'o%*,e3it( &a'tors are asso'iate! #it" t"e

!(na%i' an! onoin intera'tions o& t"e +arious !i%ensions an! attri-utes o& orani/ationa,

an! trainin oa,s) trainees) trainin situations) an! instru'tiona, te'"no,oies. T"e &o,,o#in

are t"e enera,,( a''e*te! *rin'i*,es o& E+a,uation:

$ndependence( it" t"e e3'e*tion o& se,&e+a,uations) %e%-ers o& e+a,uation tea%s s"ou,!

-e in!e*en!ent &ro% t"e *,annin an! !e,i+er( o& t"e *o,i'() *rora% or a'ti+ities -ein

e+a,uate!.

$mpartialit( E+a,uators are e3*e'te! to %ae -a,an'e! 2u!%ents) re*ortin an! ana,(/in

-ot" su''esses an! &ai,ures. I& stae"o,!ers "a+e sini&i'ant,( !i&&erent +ie#s) t"is s"ou,! -e

%a!e ',ear in t"e e+a,uation re*ort.

Credi'ilit( T"e e+a,uation *ro'ess s"ou,! -e s(ste%ati') trans*arent an! in',usi+e) #it"

e+a,uations -ein un!ertaen an! %anae! -( si,,e! an! e3*erien'e! e+a,uators.

E+a,uations s"ou,! i!enti&( an! 'on+e( +a,i! an! re,ia-,e in&or%ation) an! re&,e't in*uts

&ro% a +ariet( o& stae"o,!ers.

Transparenc( E+a,uations s"ou,! i+e a&&e'te! stae"o,!ers a''ess to e+a,uationre,ate!in&or%ation in &or%s t"at res*e't *eo*,e an! "onor *ro%ises o& 'on&i!entia,it(. T"e

E+a,uation 9nit #i,, *u-,is" a,, its e+a,uations an! en'ourae t"e sa%e &or se,&e+a,uations.

"artnership( E+a,uations in *artner 'ountries s"ou,! -e 'on!u'te! in 'o,,a-oration #it"

*artner institutions) an! use *artner 'ountr( !ata an! in&or%ation #"ere+er &easi-,e.

/se!ulness( E+a,uations #i,, -e !esine! an! %anae! to %eet t"e in&or%ation an! !e'ision

%ain nee!s o& t"e inten!e! users. T"is re$uires ensurin ti%e,( an! a''essi-,e e+a,uation

resu,ts.

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Cost3e!!ectiveness( E+a,uations #i,, -e *,anne! an! %anae! as e&&e'ti+e,( as *ossi-,e to

%a3i%i/e t"eir -ene&its #"i,e %ini%i/in t"e use o& s'ar'e resour'es an! unne'essar( ti%e

!e%an!s on stae"o,!ers.

Ethics( E+a,uations s"ou,! -e 'on!u'te! ,ea,,() et"i'a,,() an! #it" !ue rear! &or t"e

#e,&are o& t"ose in+o,+e! in t"e e+a,uation) as #e,, as t"ose a&&e'te! -( its resu,ts. IDLOen!orses t"e *rin'i*,e o& !o no "ar%J.

E+a,uation is an intera, as*e't o& an( trainin *rora%%e. It not on,( *ro+i!es t"e en! resu,t

o& a trainin *rora%%e -ut a,so i+es a !ire'tion to t"e entire trainin !esin. It is t"us

i%*erati+e t"at it is !one in &o,,o#in so%e *rin'i*,es an! ui!e,ines.

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PAPER: VI


RESPONSE SHEET NO. 4

Question 1

Question 1 5rie&,( enu%erate an( &i+e %et"o!s a+ai,a-,e to (ou &or %easurin t"e out'o%eo& trainin

Measure%ent o& trainin out'o%es is a re$uire%ent &or e+a,uatin ne# trainin te'"ni$ues)

-ut is one t"at is !i&&erent to %eet. Manaers o& e!u'ation an! trainin %a( "a+e !i&&erent

'on'e*ts o& #"at t"e( #ant) as &a+ora-,e out'o%es) t"an !o t"e in+estiators !oin t"e

resear'". T"e &o,,o#in are so%e o& t"e %et"o!s &or %easurin t"e out'o%es o& trainin:

1. ,EACT$&4# &/TC&ME#

,eaction &utcomes re&er to trainees0 *er'e*tions o& t"e *rora%) in',u!in t"e

&a'i,ities) trainers) an! 'ontent. Rea'tion out'o%es are o&ten re&erre! to as a %easure

o& 'reature 'o%&ort.JF T"e( are o&ten 'a,,e! ',ass or instru'tor e+a,uations. T"is

in&or%ation is t(*i'a,,( 'o,,e'te! at t"e *rora%0s 'on',usion. Rea'tion out'o%es are

t(*i'a,,( 'o,,e'te! +ia a $uestionnaire 'o%*,ete! -( trainees. A rea'tion %easure

s"ou,! in',u!e $uestions re,ate! to t"e trainee0s satis&a'tion #it" t"e instru'tor)

trainin %ateria,s) an! trainin a!%inistration ease o& reistration) a''ura'( o& 'ourse

!es'ri*tionF as #e,, as t"e ',arit( o& 'ourse o-2e'ti+es an! use&u,ness o& t"e trainin

'ontent.

+. LEA,4$45 &/TC&ME#

Cognitive outcomes are use! to !eter%ine t"e !eree to #"i'" trainees are &a%i,iar

#it" *rin'i*,es) &a'ts) te'"ni$ues) *ro'e!ures) or *ro'esses e%*"asi/e! in t"e trainin

*rora%. @oniti+e out'o%es %easure #"at no#,e!e trainees ,earne! in t"e

*rora%. T(*i'a,,() *en'i,an! *a*er tests are use! to assess 'oniti+e

out'o%es. T"ese "e,* to %easure #"et"er a trainee no#s "o# to %ae a !e'ision

t"e *ro'ess "e or s"e #ou,! useF. T"e( !o not "e,* to !eter%ine i& t"e trainee #i,,

a'tua,,( use !e'ision%ain si,,s on t"e 2o-.

6. 7E-A8$&,

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Si,,-ase! out'o%es are use! to assess t"e ,e+e, o& te'"ni'a, or %otor si,,s an!

-e"a+iours. Si,,-ase! out'o%es in',u!e a'$uisition or ,earnin o& si,,s si,,

,earninF an! use o& si,,s on t"e 2o- si,, trans&erF. T"e e3tent to #"i'" trainees "a+e

,earne! si,,s 'an -e e+a,uate! -( o-ser+in t"eir *er&or%an'e in #or sa%*,es su'"

as si%u,ators. Si,, trans&er is usua,,( !eter%ine! -( o-ser+ation.

Trainees %a( -e

ase! to *ro+i!e ratins o& t"eir o#n -e"a+iour or si,,s se,&ratinsF. Peers)

%anaers) an! su-or!inates %a( a,so -e ase! to rate trainees0 -e"a+ior or si,,s

-ase! on t"eir o-ser+ations. 5e'ause resear'" suests t"at t"e use o& on,( se,&

ratins ,ie,( resu,ts in an ina''urate,( *ositi+e assess%ent o& si,, or -e"a+iour

trans&er o& trainin) it is re'o%%en!e! t"at si,, or -e"a+iour ratins -e 'o,,e'te!

&ro% %u,ti*,e *ers*e'ti+es e..) %anaers an! su-or!inates or *eersF.

9. AECT$8E &/TC&ME#

A!!ective outcomes in',u!e attitu!es an! %oti+ation. A&&e'ti+e out'o%es t"at %i"t

-e 'o,,e'te! in an e+a,uation in',u!e to,eran'e &or !i+ersit() %oti+ation to ,earn)

sa&et( attitu!es) an! 'usto%er ser+i'e orientation. A&&e'ti+e out'o%es 'an -e

%easure! usin sur+e(s. I& trainees #ere ase! a-out t"eir attitu!es on a sur+e() t"at

#ou,! -e 'onsi!ere! a ,earnin %easure.


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PAPER: VI


RESPONSE SHEET NO. 4

Question 4

Question 4 rite s"ort notes on :

)i*Ma;or -urdles in Cost37ene!its Analsis

Ma2or Hur!,es in 'ost-ene&it ana,(sis in',u!esK

1. Trainin is an ena-,in &un'tion an! in ti%es o& 'risis it is too ,ate to start trainin.

Trainin o*erates on a ,on ti%e s'a,e t"an ot"er in+est%ents. Manae%ent stru,in &or

sur+i+a, in t"e s"ort run e3*e't +isi-,e resu,ts #"ereas ,ea! ti%e &or trainin is

'o%*arati+e,( "i" an! t"ere&ore it is !i&&i'u,t to %easure t"e returns i%%e!iate,( a&ter

trainin.

4. Trainin is an in+est%ent in 'reatin "u%an 'a*ita,. I& a 'o%*an( s*en!s a ,a" ru*ee

on *ur'"ase o& &urniture) it is tani-,e +isi-,e 'a*ita, asset. T"e sa%e in+este! in *eo*,e is,o'in u* %one( #"i'" is !anerous,( *orta-,e i& traine! *eo*,e #a, out o& t"e

orani/ation.

6. Si%i,ar,( %easurin resu,ts are &rau"t #it" !i&&i'u,ties. A 'o%*an( #antin to

*ro%ote its sa,es trains its sa,es *ersonne, an! t"en sets to 'o%*are t"eir a&ter trainin

sa,es. @an t"e in'rease in sa,es -e attri-ute! to trainin an!Cor ot"er &a'tors 'ontri-utin

si%u,taneous,( to t"at situation. Loi'a,,( one #i,, 'o%*are t"e traine! %anaers %aret

*er&or%an'e #it" t"ose not traine!) -ut t"e out'o%e aain 'an -e attri-ute! to ot"er

orani/ationa, &a'tors.

iiF @a,'u,atin Trainin @osts: @osts are '"ares in'urre! &or trainin #"i'" 'ou,!

in',u!e :

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• acilities( "ere #i,, t"e trainin -e 'on!u'te! Are "ote, roo%s an! %eetin s*a'e

re$uire! I& t"e trainin is e- or 'o%*uter -ase!) are s*e'i&i' resour'es !e!i'ate! to

t"e e$ui*%ent) uti,ities) so&t#are an! "ar!#are %aintenan'e

• $nstructors( Does t"e 'o%*an( "a+e to *a( to 'erti&( t"e instru'tors or *a( an(

,i'ense &ees to use t"e %ateria,s

• "articipants( "at are t"e 'o%-ine! sa,aries an! -ene&its 'osts t"at #i,, -e !e!i'ate!

to t"e ti%e s*ent on trainin "at is t"e *ri'e &or t"e ti%e s*ent out o& t"e o&&i'e) at

se%inars) tra+e,in) or *re*arin &or trainin #"i,e sti,, at #or

• Material !ormat( "at t(*e o& %ateria,s #i,, -e use! Is t"e %e!ia) -oos) ta*es)

@DRo%) e--ase! or +i!eo Ho# #i,, t"e %ateria, -e o-taine! An( s"i**in) *a'ain) or trans%ission 'osts

• Communication and mar2eting( i,, %ateria,s -e *ro!u'e! to enerate interest in

t"e trainin 5ro'"ures) *a%*",ets) !ire't %ai,) *ostae) an! e- sites a,, "a+e

!e+e,o*%ent 'osts in a!!ition to %ateria, 'ost.

• Tuition reim'ursement( "at is t"e 'ost o& t"e a'tua, -ene&it as !es'ri-e! in t"e

'o%*an( *o,i'( "at is t"e ,e+e, o& uti,i/ation -( t"e e%*,o(ee *o*u,ation

• The learning curve. Ho# ,on !oes it tae &or t"e e%*,o(ee to et u* to s*ee!

"at are t"e a!a*tation 'osts) t"e 'osts o& *otentia, %istaes #"i,e in t"e ,earnin

*ro'ess

• "roductivit inhi'ited. "at #ou,! t"e e%*,o(ee -e !oin i& t"e( #ere not tain

ti%e &ro% t"eir reu,ar tass to -e traine!

• Compan culture and e0pectation. So%e orani/ations "a+e %assi+e e3*e'tations

&ro% t"e i%ae an! 'u,ture t"e( 'o%%uni'ate t"rou" t"eir trainin e3*erien'e.

iiiF Measuring training 'ene!its( T"e &o,,o#in are so%e o& t"e 'riteria &or

%easurin trainin -ene&its

,eactions

Rea'tions are i%*ortant -e'ause) i& stu!ents rea't neati+e,( to (our 'ourses) t"e( are ,ess

,ie,( to trans&er #"at t"e( ,earne! to t"eir #or an! %ore ,ie,( to i+e -a! re*orts to t"eir

*eers) ,ea!in in turn to ,o#er stu!ent nu%-ers.

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Learning

Learnin) in ter%s o& ne# or i%*ro+e! si,,s) no#,e!e an! attitu!es) is t"e *ri%ar( ai% o&

a trainin e+ent. Learnin 'an -e %easure! o-2e'ti+e,( usin a test or e3a% or so%e &or% o&

assesse! e3er'ise. I& a stu!ent "as to a'"ie+e a 'ertain ,e+e, o& ,earnin to o-tain a *ass

%ar0) t"en t"e nu%-er o& *asses %a( -e use! as an e+a,uation %easure. Anot"er i%*ortant

as*e't o& ,earnin is t"e !eree o& retention – "o# %u'" o& t"e ,earnin "as stu' a&ter t"e'ourse is o+er.

7ehaviour change

I& a stu!ent "as ,earne! so%et"in &ro% a 'ourse) (ou "o*e t"at t"is #i,, -e re&,e'te! in t"eir

-e"a+iour on t"e 2o-. I& a stu!ent e%*,o(s #"at t"e( "a+e ,earne! a**ro*riate,() t"en t"eir

#or -e"a+iour #i,, %eet !esire! 'riteria. 5e"a+iour 'an -e %easure! t"rou" o-ser+ation

or) in so%e 'ases) t"rou" so%e auto%ate! %eans. To assess -e"a+iour '"ane re$uires t"at

t"e %easure%ents are taen -e&ore an! a&ter t"e trainin.

"er!ormance change

I&) as a resu,t o& trainin) stu!ents are usin a**ro*riate -e"a+iours on t"e 2o-) t"en (ou#ou,! e3*e't t"at to "a+e a *ositi+e i%*a't on *er&or%an'e. A #i!e +ariet( o& in!i'ators 'an

-e e%*,o(e! to %easure t"e i%*a't o& trainin on *er&or%an'e – nu%-ers o& 'o%*,aints)

sa,es %a!e) out*ut *er "our an! so on.

PAPER: VII

ELE@TRONI@ ENA5LED TRAINING SYSTEMS


Question 1.

Question 1. "at is e ,earnin

E,earnin re&ers to t"e use o& e,e'troni' %e!ia an! in&or%ation an! 'o%%uni'ation

te'"no,oies I@TF in e!u'ation. E,earnin is -roa!,( in',usi+e o& a,, &or%s o& e!u'ationa,

te'"no,o( in ,earnin an! tea'"in. E,earnin is in',usi+e o&) an! is -roa!,( s(non(%ous

#it" %u,ti%e!ia ,earnin) te'"no,o(en"an'e! ,earnin TELF) 'o%*uter-ase! trainin

@5TF) 'o%*uterassiste! instru'tion @AIF) internet-ase! trainin I5TF) #e--ase!

trainin 5TF) on,ine e!u'ation) +irtua, e!u'ation) +irtua, ,earnin en+iron%ents VLEF

#"i'" are a,so 'a,,e! ,earnin *,at&or%sF) %,earnin) an! !iita, e!u'ationa, 'o,,a-oration.T"ese a,ternati+e na%es e%*"asi/e a *arti'u,ar as*e't) 'o%*onent or !e,i+er( %et"o!.

E,earnin 'an o''ur in or out o& t"e ',assroo%.

eLearning is de!ined as

• use o& e,e'troni' te'"no,o( to !e,i+er) su**ort an! en"an'e tea'"in an! ,earnin

• use o& ne# %u,ti%e!ia te'"no,oies an! t"e Internet to i%*ro+e t"e $ua,it( o&

,earnin -( &a'i,itatin a''ess to resour'es an! ser+i'es as #e,, as re%ote e3'"anes

an! 'o,,a-oration.

5ene&its o& e ,earnin in',u!e t"at it 'an -e:

• The A9 o! eLearning 3 Antime< An "lace< An "ace< An #u';ect( e ,earnin

%ateria,s 'an -e a''esse! at t"e %ost 'on+enient ti%e &or t"e ,earnin) i& t"e 'ourse

%ateria, is #e,, 'onstru'te! t"en ,earnin 'an tae *,a'e in s"ort se%ents an! 'an -e'usto%ise! to suit t"e ,earner8s nee!s.

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• Empowerment( Stu!ents are in '"are o& t"eir o#n ,earnin.

• le0i'ilit( e ,earnin %ateria, 'an -e a''esse! in a nonse$uentia, #a() ena-,in

stu!ents to na+iate 'ontent in !i&&erent #a(s) or o-tain a ,o-a, +ie# -e&ore ta',in

t"e !etai,s o& in!i+i!ua, units.

• Cost E!!ective( ,are nu%-ers o& stu!ents 'an "a+e a''ess to t"e sa%e %ateria,s -ut

'an -e su**orte! -( *eerto*eer or stu!enttotutor su**ort ser+i'es t"us re!u'in t"e'ost o& !e,i+er(.

• /p3to3date Content( @ourse 'ontent is ,o'ate! in one *,a'e so it 'an -e easi,(

u*!ate! an! 'an *ro+i!e !ire't ,ins to su**ortin %ateria,s su'" as Internet an!

,i-rar( resour'es.

• Tailored Learning( t"e ti%e nee!e! to ,earn a *arti'u,ar to*i' or si,, is re!u'e! or

'o%*resse! as ,earnin 'an -e %o!i&ie! to suit t"e users nee!s an! re$uire%ents.

• ,etaina'le( t"e s%a,,er an! %ore re,e+ant t"e ,earnin is t"e easier it is to 'a*ture

an! re%e%-er.

• #ocio3inclusive( stu!ents 'an ,earn in a re,ati+e,( anon(%ous en+iron%ent #it"out

t"e e%-arrass%ent o& &ai,ure an!Cor so'io'u,tura, -ias &ro% *ersona, 'onta't.

• Consistent( a,, stu!ents et t"e sa%e stan!ar!ise! set o& %ateria,s &ro% e,earnin.

• $nteractive( #e,, 'onstru'te! %ateria,s #i,, "a+e e,e%ents o& intera'ti+it( t"rou"

si%u,ations et'. #"i'" #i,, un!er*in an! en&or'e t"e ,earnin.

• Colla'orative( T"e use o& rou*s an! tea%s #orin toet"er in 'o,,a-orati+e

,earnin an! ,earner,earner intera'tion en&or'es e%*,o(a-i,it( si,,s.

• /sed To Trac2 #tudent "er!ormance( stu!ent usae o& t"e %ateria,s 'an -e

%onitore! an! ear,( *otentia, !ro*out 'an -e !ete'te! an! i+en re%e!ia, su**ort.

• /sed to acilitate understanding( o& 'on'e*ts -( o&&erin a,ternati+e #a(s o&

+isua,isin %ateria,s an! a,ternati+e e3*,anations to t"ose i+en in a sin,e !e,i+er(

%o!e su'" as a ,e'ture) se%inar or tutoria, &or e3a%*,e) %u,ti%e!ia an!

"(*er%e!iaF.• /sed to 5ive $nstant !eed'ac2( &ro% on,ine se,&assess%ent or &or%ati+e assess%ent

*arti'u,ar,( t"rou" %u,ti*,e '"oi'e $uestion &or%ats.

• /sed !or #el! Assessment( stu!ents 'an -e o&&ere! auto%ati'a,,(%are! se,&

assess%ent e3er'ises to i!enti&( si,,Cno#,e!e ,e+e,s an! ,earnin nee!s -e&ore

enain #it" 'ourse 'ontent.

• /sed to assist students with certain %isa'ilities( A''ess &or stu!ents #it" "earin

an! so%e *"(si'a, !isa-i,ities %a( -e en"an'e!.

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19/32

PAPER: VII



Question 4.

Question +. What is interactive education ?

Intera'ti+e Learnin is a *e!aoi'a, a**roa'" t"at in'or*orates so'ia, net#orin an! ur-an

'o%*utin into 'ourse !esin an! !e,i+er(. Intera'ti+e Learnin "as e+o,+e! out o& t"e "(*er

ro#t" in t"e use o& !iita, te'"no,o( an! +irtua, 'o%%uni'ation) *arti'u,ar,( -( stu!ents.

5einnin aroun! 4BBB) stu!ents enterin institutes o& "i"er e!u'ation "a+e e3*e'te! t"at

intera'ti+e ,earnin #i,, -e an intera, *art o& t"eir e!u'ation. T"e use o& intera'ti+e

te'"no,o( in ,earnin &or t"ese stu!ents is as natura, as usin a *en'i, an! *a*er #ere to *ast

enerations.T"e Net Generation or Generation Y is t"e &irst eneration to ro# u* in 'onstant 'onta't

#it" !iita, %e!ia.1 A,so no#n as !iita, nati+es) t"eir te'"noso'ia,) 'o%%unit( -on!s to

t"eir natura,i/e! use o& te'"no,o( in e+er( as*e't o& ,earnin) to t"eir a-i,it( to ,earn in ne#

#a(s outsi!e t"e ',assroo%) t"is eneration o& stu!ents is *us"in t"e -oun!aries o&

e!u'ation. T"e use o& !iita, %e!ia in e!u'ation "as ,e! to an in'rease in t"e use o& an!

re,ian'e on intera'ti+e ,earnin) #"i'" in turn "as ,e! to a re+o,ution in t"e &un!a%enta,

*ro'ess o& e!u'ation.

In'reasin,() stu!ents an! tea'"ers re,( on ea'" ot"er to a''ess sour'es o& no#,e!e an!

s"are t"eir in&or%ation) e3*an!in t"e enera, s'o*e o& t"e e!u'ationa, *ro'ess to in',u!e not

2ust instru'tion) -ut t"e e3*ansion o& no#,e!e. T"e ro,e '"ane &ro% ee*er o& no#,e!e

to &a'i,itator o& ,earnin *resents a '"a,,ene an! an o**ortunit( &or e!u'ators to !ra%ati'a,,(

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'"ane t"e #a( t"eir stu!ents ,earn. T"e -oun!aries -et#een tea'"er an! stu!ent "a+e ,ess

%eanin #it" intera'ti+e ,earnin.

Intera'ti+e e!u'ation interates 'o%*uter te'"no,o( in t"e ',assroo%. It &eatures 'o%*uter

-ase! e!u'ationa, %ateria,s t"at are *ro2e'te! onto an Intera'ti+e Tou'" S'reen. Stu!ents 'an

tou'") se,e't) !ra an! %ani*u,ate in&or%ation on t"e s'reen. It is as i& stu!ents ste* insi!et"ousan!s o& ,earnin #or,!s 'reate! t"rou" ani%ation an! *resente! on t"e s'reen. T"e

so&t#are *rora%s are 'o%*,e%ente! -( 'o%*re"ensi+e tea'"ers an! stu!ent su**ort

%ateria,s) an! ',assroo% a'ti+ities.

In t"e intera'ti+e ',assroo%) tea'"ers rein&or'e an! en"an'e t"e ,essons. T"e 'ontent is "i",(

sti%u,atin an! &un) %ain it easier &or stu!ents to %aster t"e e(,earnin out'o%es.

Our Resear'" in!i'ates t"at stu!ents ,earn &ar %ore e&&e'ti+e,( usin our intera'ti+e

*rora%s) 'o%*are! to tra!itiona, e!u'ation %et"o!s.

T"is %et"o! o& ,earnin reat,( -ene&its stu!ents a-i,it( to &o'us an! 'on'entrate in t"e ',ass.

T"e intera'ti+e s'reen -e'o%es t"e


21/32

PAPER: VII



Question 1.

Question 1. Wh is e3learning popular ?

E,earnin re*resents 'on+eren'e in t"e e!u'ation) trainin an! in&or%ation &ie,!s. T"e ter%

e,earnin rou* toet"er e!u'ation) trainin an! stru'ture in&or%ation !e,i+ere! -( 'o%*uter

C Internet. T"e re'i*ient o& E,earnin to!a( is %ost,( t"e a!u,t ,earners. A,on #it" t"e

a!o*tion o& on,ine te'"no,o() t"e i%*a't o& eLearnin is ro#in. To!a( on,ine users "a+e

t"e o**ortunit( to ,earn to*i's t"rou" *o!'asts) s%art %o-i,e *"ones or iPo!s) iPa!s ore%ai, ans#ers to t"e trainer on t"e o.

In a 4B1B sur+e( on eLearnin !one -( Austra,ian 6 o& tea'"ers an! trainers use intera'ti+e ,earnin te'"no,o( in t"e

',assroo%.

• More t"an == o& stu!ents use ,earnin te'"no,o( at "o%e or #or*,a'e.

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5ene&its o& e ,earnin 'ourse !e,i+er( o+er tra!itiona, e!u'ation. T"ere are %an( sini&i'ant

a!+antaes &or e%*,o(ers a!o*tin eLearnin trainin !e,i+er(. Here are a &e# *oints to

'onsi!er:

1. ELearnin %aes ,earnin an a'ti+e e3*erien'e. No ,oner a *assi+e e3*erien'e. It

is ,earnin -( !oin.4. It %aes ,earnin e3'itin) enain an! 'o%*e,,in. 5orin su-2e't 'an -e %a!e

easier) %ore interestin) an! a**ea,in.

6. A!+antae o& ,earnin t"rou" re&,e'tion an! !is'ussion.

7. Learnin %o+e! &ro% ',assroo% to !esto* an! no# into *o'et. 5( t"is) #e 'an

%ae %ore use o& t"e &ree ti%e.

;. E,earnin *resents an e3'itin a,ternati+e to ',assroo% trainin t"at 'an sa+e ti%e

an! %one(.

=. No nee! to s*en! ,on *erio!s tra+e,in to a ,o'ation to atten! 'ourse

>. Learnin 'an -e assesse! !a( or ni"t #"ene+er #e #ant it at "o%e or o&&i'e.

?. It re!u'es ,earnin ti%e) an! "as %eant sa+in on sa,aries an! o**ortunit( 'osts to

orani/ation.. It ee*s an orani/ation ai,e an! 'o%*etiti+e in t"eir %aret.

1B. It e%*o#ers ,earner to %anae t"eir o#n ,earnin an! in t"e %ost a**ro*riate #a( &or

ea'" ,earner. Learn in !i&&erent #a( i.e. rea!in) #at'"in) e3*,orin) resear'"in)

!oin 'o%%uni'ation !is'ussin s"arin no#,e!e an! e3*erien'es et'.

11. A!+antae o& a''ess to a #i!e rane o& ,earnin resour'es -ot" %ateria,s an! *eo*,e.

14. En'ourae stu!ents to tae res*onsi-i,it( &or t"eir ,earnin an! su''ee!in) -ui,!s

se,&no#,e!e an! se,&'on&i!en'e.

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PAPER: VII



Question 4.

Question +. What 2ind o! hardware=so!tware do $ need ?

E ,earnin re$uire! t"e trainee to e$ui* "i%se,&C "erse,& #it" so%e "ar!#areC so&t#are:

,ecent Computer

a 'o%*uter t"at "as *,ent( o& %e%or( an! "ar! !ri+e. T"ere8s no o&&i'ia, $uota #"en it 'o%es

to RAM ran!o% a''ess %e%or(F or @P9 s*ee!) -ut e3*erts sa( t"at a *ost4BBB *ro'essor

e.. Pentiu% IV or @e,eron IIF #ou,! -e su&&i'ient) a,on #it" at ,east ;14 %ea-(tes o&

%e%or(. Most 'o%*uters *ur'"ase! #it"in t"e ,ast > or ? (ears #i,, %eet t"ese re$uire%ents.Monitor

A ,are s'reen 1; in'"es or %oreF is a,so "e,*&u,. Mini,a*to*s are reat) -ut (ou %a( &in!

t"at t"e( !on8t easi,( a''o%%o!ate %ost ,earnin %anae%ent s(ste%s 5,a'-oar!) D4L)

et'.F In or!er to &it e+er(t"in in t"e s'reen) %ini,a*to* o#ners %a( "a+e to re!u'e t"e

+ie#in si/e to an e(estrainin !eree.

Mo'ile %evice )#martphone< iTouch< i"ad< M"6 plaer*

Mo-i,e !e+i'es a,,o# one to re'ei+e t#eets) e%ai,) instant %essaes) an! u*!ates to (our

so'ia, net#ors. T"e( 'an a,so "e,* to !o#n,oa! MP6 &i,es o& 'ourse ,e'tures. Man( o&

to!a(8s !e+i'es 'an a,so sna* *"otos) #"i'" are use&u, su**,e%ents to -,o *osts)

*resentations) an! e*ort&o,ios.

Microphone=#pea2ers=-eadset

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One #i,, nee! to "a+e s*eaersC "ea!set an! a soun! 'ar! insta,,e! in t"e 'o%*uter) in or!er

to "ear au!io ',i*s an! &i,es.. A %i'ro*"one ,ets (ou *arti'i*ate in au!io '"ats +ia S(*e) et'.

Mi'ro*"ones a,so a,,o# (ou to re'or! au!io &i,es an! *ost t"e% usin i%-a in (our

,earnin %anae%ent s(ste%F.

"rinter = #canner

It8s a oo! i!ea to *ur'"ase a *rinter an!Cor a s'anner) e+en t"ou" (ou %a( not use t"eseite%s &or e+er( 'ourse. So%e o& t"e ,arer on,ine s'"oo,s – ,ie t"e 9ni+ersit( o& P"oeni3) &or

one e3a%*,e – o&&er stu!ent resour'es at ,o'a, 'a%*us sites. I& (ou ,i+e near-( one o& t"ese

,o'ations) (ou %a( &in! t"at it8s 'on+enient to use t"eir *rintinCs'annin e$ui*%ent.

7asic #o!tware >ou Ma 4eed

&perating #stem

An u*to!ate o*eratin s(ste% is a re$uire%ent &or %an( on,ine *rora%s. in!o#s P)

4BBB) NT) or ? are usua,,( a''e*ta-,e.


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PAPER: VIII

ELE@TRONI@ ENA5LED TRAINING O


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$ndias changing -,M horizon(

T"e out,oo to Hu%an Resour'e Manae%ent in In!ia "as #itnesse! sea'"ane in ,ast t#o

!e'a!es. E'ono%i' ,i-era,i/ation in 11 'reate! a "(*er'o%*etiti+e en+iron%ent. As

internationa, &ir%s entere! t"e In!ian %aret -rinin #it" t"e% inno+ati+e an! &ier'e

'o%*etiti+eness) In!ian 'o%*anies #ere &or'e! to a!o*t an! i%*,e%ent inno+ati+e '"anesin t"eir HR *ra'ti'es.

Emphasis on emploees(

Hu%an Resour'e *o,i'ies) &or%in t"e &ra%e#or &or t"e 'u,ture in t"e -usiness

%anae%ent) 'reate a#areness to#ar!s t"e nee! to a'"ie+e t"e -usiness oa,s in t"e -est

*ossi-,e an! et"i'a, %anner. In t"e ,ast &e# (ears) t"e Hu%an Resour'e "as -e'o%e a e(

*,a(er in stratei' *,annin – it "as 'o%e a ,on #a( &ro% tra!itiona, HR o*erations ,ie

%anain t"e re'ruit%ent *ro'ess) "an!,in sta&& a**raisa,s. T"at is #"( In&os(s @


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PAPER: VIII

ELE@TRONI@ ENA5LED TRAINING O !a(s a #eeK -ui,!s 41 st 'entur( si,,sK in'reases stu!ent enae%ent an!

%oti+ationK an! a''e,erates ,earnin. Te'"no,o( a,so "as t"e *o#er to trans&or% tea'"in -(

us"erin in a ne# %o!e, o& 'onne'te! tea'"in. T"is %o!e, ,ins tea'"ers to t"eir stu!ents

an! to *ro&essiona, 'ontent) resour'es) an! s(ste%s to "e,* t"e% i%*ro+e t"eir o#n

instru'tion an! *ersona,i/e ,earnin.

On,ine ,earnin o**ortunities an! t"e use o& o*en e!u'ationa, resour'es an! ot"er

te'"no,oies 'an in'rease e!u'ationa, *ro!u'ti+it( -( a''e,eratin t"e rate o& ,earninK

re!u'in 'osts asso'iate! #it" instru'tiona, %ateria,s or *rora% !e,i+er(K an! -etter

uti,i/in tea'"er ti%e.

Te'"no,o( "as i%*a'te! -ot" t"e ,earner as #e,, as t"e &a'i,itator in t"e &o,,o#in #a(s:

4>


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/pdated and researched content – Trainers an! &a'i,itators are e$ui**e! #it" ,atest an!

u*!ate! 'ontent. 5e&ore tain an( session) a trainer resear'"es an! e$ui*s "erse,&C "i%se,&

#it" t"e ,atest in&or%ation a-out t"e to*i'.

Classroom Management S'"e!u,in ',asses an! assin%ents -e'o%es easier &or trainers -(

t"e use o& e%ai,s.

&nline Classroom – Trainers nee! not -e &a'e to &a'e #it" t"e stu!ents. Learnin 'an"a**en +irtua,,(.

Classroom ,esources and $nteractive Classroom Au!io Visua, ai!s) s%art ',asses are

use! &or t"e ease o& un!erstan!in.

Constant touch 'etween the !acilitator and the trainees – t"rou" -,os) '"at roo%s) e

%ai,s.

le0i'ilit Learnin 'an "a**en at in!i+i!ua, *a'e.

-igh Motivation – As use o& te'"no,o( taes out t"e -ore!o% o& ,earnin) -ot" trainers an!

t"e ,earners are %oti+ate!.


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PAPER: VIII

ELE@TRONI@ ENA5LED TRAINING O


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to!a( -asis. T"e 'o%*,e3it( o& ,are so&t#are a**,i'ations s"ou,! not -e t"ere a,,o#in

t"e users to &o'us on t"e o-2e't t"e( are #orin #it". Ease o& na+iation s"ou,! a,so -e

*resent.

6. Se'urit( 'a*a-i,ities t"at a,,o# t"e orani/ation to 'ontro, t"e *rora% areas users 'an

a''ess an! t"e a'tions t"e( 'an *er&or%. Se'urit( 'an restri't a''ess to an entire &un'tiona,

area) a +ie# #it"in a &un'tiona, area) a'tions) or e+en a &ie,! on a +ie#. T"is ,e+e, o&se'urit( 'ontro, is uni$ue a%on enter*rise so&t#are a**,i'ations.


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Advanced #2ills $nstruction

• Intera'ti+e e!u'ationa, te'"no,oies) in',u!in:@o%*uterenerate!

si%u,ations)Vi!eo!is's)Internet)@DROM.

• Trainees ,earn to: orani/e 'o%*,e3 in&or%ation) re'oni/e *atterns) !ra#

in&eren'es) 'o%%uni'ate &in!ins.

• Learn -etter orani/ationa, an! *ro-,e%so,+in si,,s.

Assessment o! Trainee "rogress

• More 'o%*re"ensi+e #it" %u,ti%e!ia

• Assess%ents #"i'" re$uire stu!ent0s a'ti+e *arti'i*ation

• E,e'troni' *ort&o,ios

Anwhere< antime< anone.

T"e Internet 'an o&&er t"e ,oi'a, so,ution &or a 'o%*an(8s e!u'ation an! trainin o-2e'ti+es.

A**ro3i%ate,( ?B o& t"e *ro&essiona, #or&or'e a,rea!( uses 'o%*uters on t"e 2o-.. T"ero#t" o& t"e or,! i!e e-) "i"'a*a'it( 'or*orate net#ors) an! "i"s*ee! !esto*

'o%*uters "as %a!e ,earnin a+ai,a-,e to *eo*,e 47 "ours a !a() se+en !a(s a #ee aroun!

t"e ,o-e.

#u'stantial cost savings due to elimination o! travel e0penses.

"en !e,i+ere! t"rou" te'"no,o( -ase! so,utions) trainin is ,ess e3*ensi+e *er en! user

!ue to s'a,a-,e !istri-ution an! t"e e,i%ination o& "i" sa,aries &or trainers an! 'onsu,tants.

A''or!in to Trainin Maa/ine) 'or*orations sa+e -et#een ;B>B #"en re*,a'in

instru'tor,e! trainin #it" e,e'troni' 'ontent !e,i+er(.

@ust3in3time access to timel in!ormation.

e--ase! *ro!u'ts a,,o# instru'tors to u*!ate ,essons an! %ateria,s a'ross t"e entire

net#or instant,(. T"is ee*s 'ontent &res" an! 'onsistent an! i+es stu!ents i%%e!iatea''ess to t"e %ost 'urrent !ata. Trainin Maa/ine re*orte! t"at te'"no,o(-ase! trainin

"as *ro+en to "a+e a ;B=B -etter 'onsisten'( o& ,earnin t"an tra!itiona, ',assroo%

,earnin ',earninF.

-igher retention o! content through personalized learning.

Te'"no,o(-ase! so,utions a,,o# %ore roo% &or in!i+i!ua, !i&&eren'es in ,earnin st(,es.

it" 47 3 > a''ess) *eo*,e 'an ,earn at t"eir o#n *a'e an! re+ie# 'ourse %ateria, as o&ten as

nee!e!. "ereas t"e a+erae 'ontent retention rate &or an instru'tor,e! ',ass is on,( ;?) t"e

%ore intensi+e eLearnin e3*erien'e en"an'es t"e retention rate -( 4; =B.

$mproved colla'oration and interactivit among students.

Tea'"in an! 'o%%uni'ation te'"ni$ues #"i'" 'reate an intera'ti+e on,ine en+iron%ent

in',u!e 'ase stu!ies) stor(te,,in) !e%onstrations) ro,e*,a(in) si%u,ations) strea%e!+i!eos) on,ine re&eren'es) *ersona,i/e! 'oa'"in an! %entorin) !is'ussion rou*s) *ro2e't

tea%s) '"at roo%s) e%ai,) -u,,etin -oar!s) ti*s) tutoria,s)


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response sheets, istd diploma of training and development

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