respondent demographics versus press ganey ©2013 bivarus, inc. all rights reserved. this material...
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RESPONDENT DEMOGRAPHICS VERSUS PRESS GANEY
©2013 Bivarus, Inc. All rights reserved. This material may not be reproduced, displayed, modified or distributed without the express prior written permission of Bivarus.
Press Ganey Bivarus0
5
10
15
20
25
30
8.8%
27.8%
Overall Response Rate(UNC ED – January 2013)
Perc
ent
©2013 Bivarus, Inc.
Press Ganey Bivarus0
100
200
300
400
500
600
700
800
123
709
Total # of Responses(UNC ED – January 2013)N
um
ber
©2013 Bivarus, Inc.
0-17 18-34 35-49 50-64 65-79 80+0
10
20
30
40
50
60
7.2%3.9%
6.6%
16.1%
23.6% 24.4%25.6% 24.9%22.7%
30.1%
44.2%
53.7%
Press GaneyBivarus
Response Rates by Age Group (UNC ED – January 2013)
Perc
ent
©2013 Bivarus, Inc.
0-17 18-34 35-49 50-64 65-79 80+0
50
100
150
200
250
24 17 2035
17 10
156
199
121 116
74
43
Press GaneyBivarus
Total # Responses by Age Group(UNC ED – January 2013)N
um
ber
©2013 Bivarus, Inc.
Overall, the Bivarus sample almost exactly mirrors the UNC ED patient population. In contrast, the Press Ganey sample is skewed, over-representing patients 50+.
0-17 18-34 35-49 50-64 65-79 80+0
5
10
15
20
25
30
19.5%
13.8%16.3%
28.5%
13.8%
8.1%
22%
28.1%
17.1% 16.4%
10.4%
6.1%
20%
26.1%
19.4%18.4%
10.2%
5.9%
Press Ganey
Bivarus
All ED Patients
Age Group Distribution as a % of Overall Population (January 2013)
Perc
ent
©2013 Bivarus, Inc.
Smart Phone Respondent Subgroups (UNC ED – Sep. 2012–Apr. 2013)
Num
ber
0%
10%
20%
30%
40%
14%
42% 42%
Confidential, ©2013 Bivarus, Inc.
©2013 Bivarus, Inc. All rights reserved. This material may not be reproduced, displayed, modified or distributed without the express prior written permission of Bivarus.