requirements and science of design some reflections alistair sutcliffe university of manchester uk...
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Requirements and Science of Design
Some reflections
Alistair Sutcliffe
University of Manchester
UK
Dagstuhl workshop
October 2008
Some themes
Contexts
SocialPhysicalTemporalSpatial
Evolving requirements
Blurring theBoundary
Requirements& Design
ArchitecturesSimulations & Solutions
Managing the process
ImprovingtheProduct
Layers of Complexity
Collaborative tasks
Individual tasks
Human-TechnologyInteractionBasicergonomics
Environmentpermutations
weatherlocationnatural events
operational proceduresemergency proceduresthreats
Operational personnel
different rolestraining levelfatigue, stress
necessaryand sufficientscenarios ?
mistakes ?errors ?
Social and Physicalenvironment
CultureLanguageSocial norms
Designedartefact
Contexts- Genres of Applications
• Engineering – control applications- large scale systems engineering- aircraft, chemical plants…
• Administrative systems- large scale social systems (engineering ??)
• User driven systems- unpredictable and emergent needs, individual and social scale- tools rather than applications
• Product-style systems- transactional- ERPs, market driven requirements and satisfycing
• Software products discretionary- life style, social-ware, entertainment, education, user experience
Final thoughts- ubiquitous requirements ?
Artefactsare mobile
TheDesign ?
The immediate environment
The artefact evolves,appropriates partof the environment(automation)
The widerenvironment
IntelligentArtefacts- need modelsof the world
Who and what is designed ?softwarepeople’s jobsorganisations
Artefactsact on and change theworld